7187 Street Francis Street, Ne, Louisville, OH 44641
For more information about senior living options: (844) 490-3973
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Nancy is a great nurse. The staff are very nice and welcoming. Faith, Mallory, and Marcy are very informative and make loved ones feel at home. The therapy was amazing, and Dr. Franz and his NP are amazing. The Director of Nursing is always a call away; she is caring and respectful. The facility is awesome, with a team that feels like a family and keeps residents happy. The facility is very clean and comfortable for residents, staff, and families.
The reviewer claimed a family member was heavily medicated, left in bed, covered in urine, not fed, and ultimately died, and warned others not to send loved ones there. The facility was described as severely understaffed, with as few as one aide for 17 residents, leaving patients unattended for hours. A family member was reportedly left in a wet brief for hours and not bathed or cleaned properly, with staff sometimes lying to relief staff about care. The environment was described as dirty and stinky, with residents neglected and lacking adequate care. The occupational/therapy staff were described as rude and mean, with inappropriate behavior in front of patients. There were claims of unsafe medical care, including no gloves during PICC line care and wound care, and using alcohol instead of the doctor's order of peroxide and water. The call lights were not functioning for extended periods (over two weeks), leaving residents unable to call for help and requiring family intervention. Residents allegedly were not assisted with basic needs (e.g., bathroom assistance, urinal emptying) and waited long times for assistance. Surgeons' orders were reportedly ignored, with staff creating their own policies, leading to infections and additional surgeries. The facility was characterized as a dumpster fire with corporate greed, staff overwork, and chronic shortages of supplies and faulty equipment, risking licenses or lives. One review described the location as the worst Altercare facility, implying consistent neglect and unsafe conditions across the site.The collection of reviews about this rehabilitation and skilled-nursing facility reveals a strikingly wide range of experiences. Some families and former residents express strong admiration for the care team, while others recount distressing incidents that left lasting negative impressions. Across the board, several recurring threads emerge: the character and responsiveness of individual nurses and aides, the impact of staffing levels on daily care, the cleanliness and condition of rooms, and how well the facility adheres to medical and safety orders.
On the positive side, multiple reviewers highlight caring, personable staff members who made a tangible difference in their loved one's experience. Names that come up with praise include Nancy, Faith, Mallory, and Marcy, who are described as informative, compassionate, and willing to go the extra mile to make patients feel at home. One reviewer specifically mentions being treated like family by nurses, aides, and therapists, and another notes that the Director of Nursing was consistently accessible and attentive. The atmosphere is repeatedly described as welcoming and supportive, with commentators appreciating features like private rooms and outdoor spaces where residents can relax, as well as the ability for residents to enjoy outdoor time and, in some cases, the option to smoke on the patio. A few reviewers even call the facility "awesome" and express pride in the team and the community they've built within the building.
There are also accounts from family members who felt their loved ones received excellent rehab care. One reviewer describes the rehab team - nurses, aides, and therapists - as exceptional and supportive, conveying gratitude for the care provided during recovery. Another review, written by a relative, emphasizes that the staff made the stay feel special and that the facility stood out as a positive environment during a challenging health journey. A caregiver who works in the field privately commends the facility's atmosphere and the effort the staff put into making residents feel at home, noting that the administration often goes "above and beyond" to support both residents and families.
While there is undeniable praise, a substantial portion of the feedback details serious concerns that have left families worried about safety, hygiene, and overall quality of care. Several reviews allege neglect and poor daily care, including instances of being left in soiled conditions for extended periods, not being fed regularly, and a lack of timely assistance with basic needs such as using the bathroom or answering call bells. Specific, troubling anecdotes describe patients who were medicated heavily to the point of reduced functionality, leading to weight loss or decline, and in one heartbreaking case, the death of a loved one after perceived neglect. The descriptions include beds left unsanitary, rooms not cleaned, and wards with visible odors, contributing to a sense of an environment that may have fallen short of basic humane standards.
Other reviews underscore systemic staffing problems and resource constraints. Several accounts warn of inadequate staff-to-patient ratios (for example, one aide for many residents) and delays in routine tasks like bathing, changing soiled garments, or responding to call lights. Some reviewers fault the facility for inconsistent or improper care practices, including infection control lapses (gloves not worn during critical procedures) and deviations from medical orders, which they felt endangered vulnerable residents. The sense of frustration is amplified by reports that management or supervisory staff were hard to reach, honest communication was difficult, and some staff members who did not meet expectations remained employed for extended periods.
The impression of the building itself oscillates between admiration and disappointment. A number of comments describe the facility as beautiful, clean, and comfortable, with a professional and friendly staff overall. Others, however, paint the place as a "dumpster fire" in need of serious reform, criticizing corporate greed, chronic under-staffing, and insufficient supplies and equipment. These contrasts suggest that while the physical environment may be appealing and some staff members excel, the institution's systems and culture in practice can vary dramatically from shift to shift and from one unit to another.
In the more hopeful vein, some reviews highlight improvements and positive experiences with specific teams or shifts. Families describe moments when care felt personalized, when administration responded to concerns, and when nurses or therapists demonstrated genuine dedication even under challenging conditions. A recurring sentiment is that the care quality depends heavily on which staff members are present, as well as the overall organizational pressures that shape everyday operations. In these more favorable narratives, patients leave with a sense of being respected and valued, and families feel reassured that their loved ones were treated with dignity during a difficult period of rehabilitation.
Taken together, the reviews present a facility with a dual reality: evidence of compassionate, person-centered care from some nurses, therapists, and administrators, paired with serious, frequently corroborated concerns about neglect, safety lapses, and inconsistent standards of care in other experiences. The strongest consensus appears to be that outcomes and experiences depend heavily on staffing conditions, management responsiveness, and the particular caregivers involved on a given day. For families considering this facility, the spectrum of experiences suggests a careful, thorough visit and direct conversations with current staff and administrators would be essential to form a balanced view and to set clear expectations about care, safety, and daily routines.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Altercare Of Louisville Center For Rehab & Nursing Care in Louisville, OH is an assisted living community that offers a wide range of amenities and care services to its residents.
Residents will enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment. The community also provides community-operated transportation for those who need assistance getting around. A computer center is available for residents to stay connected and engaged with technology.
For dining options, there is a spacious dining room where restaurant-style meals are served. Special dietary restrictions can be accommodated to ensure that residents receive the nutrition they need. Additionally, a kitchenette allows residents to prepare their own snacks or meals if desired.
To promote physical fitness and well-being, there is a fitness room available for residents to exercise and stay active. The gaming room provides opportunities for friendly competition and social interaction. Outdoor spaces, including a garden, offer opportunities for relaxation and enjoying nature.
Housekeeping services are provided to help maintain clean and tidy living spaces. Move-in coordination is available to assist new residents with the transition into their new home. Private bathrooms provide privacy and convenience.
Other amenities include small library for reading and quiet reflection, telephone service for easy communication with loved ones, transportation arrangement (non-medical) for errands or social outings, transportation to doctors' appointments for medical needs, wellness center for health monitoring and support, as well as Wi-Fi/high-speed internet access to connect with the outside world.
In terms of care services, there is a 24-hour call system in place to ensure that help is always within reach when needed. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications at the appropriate times.
The community also offers a mental wellness program to support residents' emotional well-being. Special dietary restrictions can be accommodated for those with specific dietary needs. Transportation arrangements can be made for residents needing to visit physicians.
In terms of nearby amenities, there are 3 parks, 3 pharmacies, 1 physician, and 5 restaurants in close proximity to the community.
Overall, the Altercare Of Louisville Center For Rehab & Nursing Care provides a comprehensive array of amenities and care services to ensure that residents have everything they need to live comfortably and independently while receiving the assistance they require.
Altercare Of Louisville Ctr For Rehab & Nursing Care is located at 7187 Street Francis Street, Ne, Louisville, OH 44641 in Stark County, Ohio
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