Altercare Of Hartville Center

Pros

• The staff at Altercare of Hartville Center for Senior Living provided excellent nursing care and were accommodating and friendly to residents and their families.
• The Physical and Occupational Therapists were praised for their effectiveness in helping residents meet their rehabilitation goals.
• The atmosphere was described as community-oriented, with residents getting to know each other and staff being helpful and attentive.
• Many residents enjoyed the variety of activities available, including games, excursions, and special themed meals.
• Overall, several reviewers expressed satisfaction with the level of care received during their loved ones' stays at Altercare.

Cons

• The rest of the staff at Altercare of Hartville could use improvement, leading to inadequate care for residents when family members are not present.
• Agency nurses do not know the residents well, which negatively affects the quality of care provided.
• The supervising nurses have a real attitude that contributes to a negative environment.
• Billing issues have been a nightmare, with unaddressed concerns about insurance claims leading to court actions against families.
• The medical side of Altercare is awful, as exemplified by delayed doctor visits and improper treatment of bed sores.
• The living conditions are poor, lacking basic amenities like a television and proper decor, creating a depressing environment for residents.
• Staff members displayed indifference and lacked compassion in their caregiving roles.
• There was no effective response to controlling the spread of illness among residents during a flu outbreak.
• Overall experiences conveyed feelings of dissatisfaction and disappointment with the level of care received at Altercare.

Review

The experiences of residents and their families at Altercare of Hartville Center for Senior Living reveal a complex tapestry of care that ranges from commendable to concerning. While some individuals highlight the dedication and professionalism demonstrated by the physical and occupational therapists, others voice significant dissatisfaction with various aspects of care, administration, and overall environment.

Many reviewers praise the nursing staff for being responsive and accommodating, especially in the context of rehabilitation after surgeries such as hip and knee replacements or treatment for conditions like cellulitis. Family members express appreciation for how staff actively listened to concerns, maintained friendly interactions, and worked diligently to help loved ones meet their rehabilitation goals. One reviewer noted that despite their husband being a resident on multiple occasions, they never encountered unpleasant experiences during his stays. This sentiment reflects a consistent positive interaction with nursing staff, contributing to an overall favorable impression from certain families.

However, contrasting opinions emerge regarding the broader spectrum of care provided at Altercare. A common theme is the reliance on agency nurses who may not be familiar with individual residents. This lack of continuity can lead to gaps in care, as one family recounted their struggles when visiting every day felt necessary to ensure adequate attention was given to their loved one. They voiced frustration over changes made by the house doctor to medication without thorough communication or oversight. Such issues underscore concerns about administrative support during critical times when personalized care is vital.

Billing practices have also emerged as a central concern among some reviewers. Instances where families faced legal action due to billing discrepancies cast a shadow over what could otherwise be viewed positively about Altercare’s services. One individual stated that despite having both Medicare and private insurance coverage for additional costs, there was a failure on the facility's part to bill adequately. The aftermath resulted in unwanted court cases and financial stress that tainted what should have been a straightforward process during an already challenging time.

While many concur that physical therapy services are exceptional, there are alarming reviews regarding medical attention rates within the facility itself. One grieving family member recounted how their father developed severe bedsores due to inadequate medical oversight during his stay at Altercare before he was seen by a doctor associated with their insurance provider. Such narratives spotlights deficits in necessary medical attention which can lead to dire consequences for vulnerable residents who often rely heavily on facility staff for health management.

Environmental factors also play a critical role in forming impressions about Altercare's suitability for long-term residence or rehabilitation stays. Some reviews lamented poorly maintained living conditions characterized by lackluster rooms devoid of basic amenities like televisions or proper decor—elements crucial for fostering comfort among senior residents competing against feelings of isolation or neglect in sterile surroundings. The atmosphere described suggests potential deterioration in residents’ mental health due solely to uninviting settings marked by inattentive staff who are perceived as insensitive or indifferent toward patient well-being.

In summary, while several aspects of care at Altercare of Hartville Center resonate positively—primarily therapeutic interventions—the testimonies also illuminate substantial areas needing improvement particularly surrounding medical oversight, environmental quality, reliable staffing practices, and transparent billing procedures. For prospective residents or families exploring options within this type of facility contextually examining these dual facets will be instrumental in making informed decisions regarding elder care needs moving forward.

Parks

• Hartville Memorial Park (1.6 miles)
• Diamond Community Park (3.3 miles)
• Ariss Park (4.7 miles)
• Dogwood Park (4.7 miles)
• Bors Field (5.2 miles)
• Schneider Community Park (5.2 miles)
• Southgate Park (6.2 miles)

Pharmacies

• Marc's Stores (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (4.1 miles)
• Marc's Stores (4.1 miles)
• Discount Drug Mart (4.2 miles)
• Acme (4.4 miles)
• CVS Pharmacy (4.5 miles)

Restaurants

• McDonald's (1.8 miles)
• Hartville Kitchen (2.2 miles)
• Swensons Drive-In (4.3 miles)
• Taco Bell (4.5 miles)
• McDonald's (4.7 miles)
• Pav's Creamery in North Canton (5.4 miles)
• R O's Custard Creations (5.7 miles)

Places of Worship

• First Christian Church (4.1 miles)
• Faith Family Church (4.9 miles)
• Grace United Methodist Church (5.2 miles)
• First Baptist Church Of Canton (7.8 miles)

Physicians

• Roholt Vision Institute (4.3 miles)
• The Office (4.4 miles)
• Spectrum (5.9 miles)
• Akron Children's Hospital Pediatric Endocrinology (6.1 miles)
• North Canton Medical Foundation (6.2 miles)
• Comprehensive Pain Management Specialists (6.3 miles)
• Akron Children's Hospital Pediatrics - Green (6.3 miles)

Cafes

• Starbucks (4.5 miles)
• Starbucks (4.6 miles)
• Starbucks (7.5 miles)
• Ohio Roasting Company (7.8 miles)

Transportation

• Akron-Canton Airport (CAK) (4.8 miles)

Theaters

• Cinemark (6.2 miles)
• Tinseltown (6.5 miles)

Hospitals

• Gary D Becker (6.3 miles)
• Summa Health System (7.8 miles)