The Inn at Whitewood Village

Pros

• The staff at Whitewood is described as wonderful and caring, knowing the residents and their preferences, which leads to individualized care.
• Families appreciate that their loved ones are consistently treated with respect and dignity during their stay at Whitewood.
• The facility is praised for its beautiful and inviting atmosphere, with well-kept grounds and warm interior lighting that makes residents feel comfortable.
• Residents are kept active with various activities and have access to a nurse on duty 24 hours a day.
• Families value the option to bring their own furniture, creating a familiar and comfortable environment for their loved ones.
• The presence of engaging amenities, such as a movie theater and a pub area for socializing, enhances the overall experience for both residents and families.
• Visitors noted that Whitewood has higher staffing levels compared to other facilities, contributing to better care for residents.

Cons

• The aides are untrained and spend more time on their phones than assisting residents.
• The memory care unit suffers from filthy rooms, dirty carpets, and broken blinds.
• Pills are frequently found on the floor, indicating a lack of proper medication management.
• Night staff do not check on residents often enough, leading to residents being found in each other's beds.
• There were delays in providing finger foods for a family member after multiple requests.
• The extra fee charged for getting a resident out of bed is seen as unreasonable and should be included in standard care services.

Review

The experience of families with their loved ones in assisted living and memory care facilities is profoundly varied, as illustrated by numerous reviews of Whitewood Village, a facility that has garnered both praise and criticism. Among the most pressing concerns voiced by some caregivers is the training and preparedness of aides who work directly with residents. There is a significant need for comprehensive training programs before aides are assigned to shadow experienced staff or are entrusted with resident care. Families have expressed dissatisfaction with the current practice where aides, after just three days of floor training, are expected to independently manage patient care. This approach has not yielded optimal results, leading to apprehensions regarding the quality of care provided.

Night staff responsibilities have also been called into question. Reviewers noted that nighttime checks on residents should be more frequent to ensure safety and comfort. Ensuring that residents stay in their own rooms rather than roaming into others' spaces highlights the importance of supervision during these hours. Such incidents can lead to confusion among patients—a particular concern in memory care settings where wandering can result in distress or safety risks. The call for increased vigilance from night staff reflects a broader need for accountability throughout all levels of service provided at such facilities.

On a more positive note, many families express satisfaction with how Whitewood maintains cleanliness and manages laundry needs effectively. Residents’ rooms are reported to be kept tidy, offering peace of mind to family members who worry about their loved ones’ living conditions. Some reviews highlighted that after transitioning from another facility, they found Whitewood’s environment distinctly welcoming—both aesthetically pleasing and filled with compassionate staff members who genuinely seem invested in participating in their residents' lives.

The community engagement aspect appears to be one of Whitewood's strongest qualities according to several reviewers. Many described fulfilling activities designed to keep residents mentally stimulated and socially engaged throughout their day-to-day lives; however, it was noted that activity staff are primarily part-time employees—an issue that might limit the variety and frequency of programs available for residents experiencing memory-related challenges. While caregivers appreciated the dedicated efforts made by activity coordinators despite limited hours, they emphasized a growing demand from assisted living residents which could stretch this already small workforce thin.

Visitors were particularly impressed by Whitewood's warm atmosphere during tours—characterized by bright communal areas inviting interaction between family members and residents alike. Amenities such as gardens specifically designed for memory care patients allow them safe outdoor experiences while under supervision—a factor deemed crucial for happiness among those struggling with cognitive impairments. Facilities like movie theaters equipped with reclining seats create an engaging environment where families can spend meaningful time together.

However, concerns about costs emerged alongside complimentary remarks about the overall quality provided at Whitewood Village: Residents find themselves charged extra fees for assistance getting out of bed—a point many consider integral to standard care practices within assisted living contexts. Despite financial frustrations surrounding billing policies, families expressed astonishment regarding the reasonable daily rate compared to other facilities once evaluating the services offered—pointing towards positive aspects like invited personalized touches (bringing familiar personal furniture) within individual residents' spaces contributing substantially toward feeling at home.

Compounding these sentiments were repeated observations about community involvement; during surprise visits, caregivers noted vibrant group activities taking place like bingo games fostering camaraderie amongst residents—as well as exciting moments when prizes or snacks were won adding joyfulness amidst routines devoid of stimulation elsewhere they had witnessed prior—and this welcoming ethos stood out significantly against other places visited previously during family searches.

In conclusion, while opinions on specific operational elements diverged among reviewers—namely concerning aide training protocols versus dignified interactions exhibited by existing personnel—the general consensus indicates that Whitewood fosters an impressive commitment towards creating enriching living environments wherein cognitive engagement blends harmoniously alongside quality custodial services received regularly encouraged through tailored programming initiatives supported diligently over time reflecting core principles underlying senior healthcare excellence today.

This part of North Canton, Ohio offers a convenient and accessible location with essential amenities nearby. Within a short distance, there are several pharmacies, restaurants, cafes, physicians' offices, places of worship, parks, and even a local airport for easy travel. The area provides options for medical care at hospitals like Summa Health System and Jackson Mercy Statcare. For leisure activities, residents can enjoy the nearby theaters or explore the various parks for outdoor recreation. Overall, this neighborhood presents a well-rounded community with everything needed for comfortable senior living.

Pharmacies

• Rite Aid (0.4 miles)
• Marc's Stores (0.5 miles)
• Discount Drug Mart (0.5 miles)
• Acme (0.8 miles)
• CVS Pharmacy (1 miles)
• Discount Drug Mart (2.6 miles)
• Walgreens (2.7 miles)

Restaurants

• Swensons Drive-In (0.6 miles)
• Pav's Creamery in North Canton (2.2 miles)
• Cracker Barrel (2.2 miles)
• McDonald's (2.4 miles)
• IHOP (2.4 miles)
• BJ's Restaurant & Brewhouse (2.6 miles)
• R O's Custard Creations (2.6 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (2.7 miles)
• Ohio Roasting Company (4.2 miles)
• Starbucks (4.7 miles)
• Starbucks (5.2 miles)

Physicians

• Roholt Vision Institute (1.2 miles)
• Spectrum (2.2 miles)
• Akron Children's Hospital Pediatric Endocrinology (2.5 miles)
• North Canton Medical Foundation (2.6 miles)
• The Office (2.7 miles)
• Eye Centers of Ohio (2.9 miles)
• Physicians Imaging (3 miles)

Places of Worship

• Faith Family Church (1.3 miles)
• First Christian Church (2.6 miles)
• Grace United Methodist Church (3 miles)
• First Baptist Church Of Canton (4.4 miles)

Parks

• Dogwood Park (1.4 miles)
• Bors Field (2.9 miles)
• Ariss Park (3.3 miles)
• Southgate Park (3.4 miles)
• Schneider Community Park (3.8 miles)
• Diamond Community Park (3.8 miles)
• Arboretum Park (4.5 miles)

Transportation

• Akron-Canton Airport (CAK) (1.9 miles)

Theaters

• Cinemark (2.6 miles)
• Tinseltown (2.9 miles)

Hospitals

• Summa Health System (4.5 miles)
• Jackson Mercy Statcare (4.6 miles)