Caring Senior Service

Pros

• They provide high-quality in-home care that helps seniors stay in their homes longer.
• The staff are compassionate, patient, and dedicated to serving the elderly.
• Mitch and his team are top-notch and attentive to medications and care plans.
• The company is trustworthy, professional, and committed to quality care.
• They offer valuable programs, including veterans programs and non-medical in-home support, for peace of mind.
• They respond quickly, answer questions honestly, and personalize care plans.
• The caregivers are among the best in the industry, with a family-like atmosphere.
• Crystal is praised for kindness, respect, and exceptional care.
• Jennifer and her team are praised for responsiveness and compassionate care.
• Families consistently report feeling safe and supported with Caring Senior Service.
• The organization is repeatedly recommended by satisfied clients.
• The company spends time recruiting and retaining top caregivers to maintain high standards.

Cons

• Very disrespectful to there employees and do not train properly
• This place has been bought by another company, so hopefully these bad reviews are considered null and void!
• Cannot recommend because of poor management and lack of qualified caregivers.
• They don't do background checks on their employees or drug test the employees.
• The woman crystal that they have working is rude and disrespectful.

Review

Caring Senior Services emerges from the collection of reviews as a devoted in-home care provider with a clear mission: help seniors stay safely in their own homes while receiving compassionate, personalized support. The tone across many comments is consistently positive, painting a picture of a team that treats clients like family and places great emphasis on comfort, dignity, and peace of mind. Families describe the service as reliable, professional, and genuinely caring, with staff who are attentive to the daily needs and emotional well-being of their loved ones.

Several reviewers highlight Mitch and his team as the heart of the operation. Phrases like "top notch," "great team," and "they CARE" recur, underscoring a leadership style that prioritizes quality and relationship-building. The promise of non-medical in-home support is repeatedly tied to real-world outcomes: clients remain where they feel most secure, with an extra layer of eyes on their situation and hands to help with daily tasks, safety, and routine activities. The emphasis on a well-coordinated plan of care and on ensuring medications and other needs are properly attended to is also common, reinforcing the sense of trust families place in these services.

Several accounts center on the personal, communicative touch that families encounter. Fred's quick outreach and honesty about care plans stand out as an example of the responsive service many reviewers value. Jen's experience helping her parents in Ohio is described as consistently responsive, with a genuine interest in meeting their needs. The sentiment that the company provides "a piece of mind" for anxious families runs through the testimonials, with customers praising how open lines of communication and a family-like atmosphere help everyone feel supported during stressful times.

The reviews also celebrate the meaningful impact of the staff in everyday moments. People describe seeing "passion and care" in the team, and mention that caregivers are among "the best in the industry." The dedication extends beyond basic tasks to include heart, patience, and a willingness to go above and beyond for veterans and other seniors who deserve respectful, dignified care. Several comments reflect a strong belief in the company's mission to serve the community, with references to a culture that welcomes questions, offers guidance, and remains available for families when needs arise.

Community and leadership aspects receive attention as well. Veterans programs are singled out as a standout feature, suggesting that the organization recognizes and supports the unique needs of those who have served. One reviewer notes meeting the owner and appreciating how much time is spent recruiting and hiring the best caregivers, a detail that reinforces the impression of a hands-on, quality-focused operation. Another comment describes the overall atmosphere as family-like, where staff feel valued and families feel heard, which helps build long-term trust.

Not every review aligns with the overwhelmingly positive sentiment, and a few cautionary voices are present. One reviewer accuses the company of disrespecting employees and failing to train properly, while another claims poor management and a lack of qualified caregivers. There are also remarks about ownership changes, with one commenter suggesting the place had been bought by another company and hoping that such changes might render older negative experiences null. A critic notes a concern about background checks and drug testing, and another points to an instance where a caregiver (Crystal) was described as rude and disrespectful. These contrasts remind readers that experiences can vary and that organizational changes may influence service quality.

In sum, the collection of feedback portrays Caring Senior Services as a strong option for families seeking non-medical, in-home care that prioritizes comfort, continuity, and compassionate support. For many clients, the service offers a meaningful solution that enables aging in place with dignity, safety, and personal attention from a dedicated team. The stories of Mitch, Fred, Jen, Crystal, and the broader staff illustrate a deep commitment to caregiving that many families find reassuring during challenging times. Potential clients are encouraged to engage directly with the team, review the care plans, and confirm training and background procedures to ensure alignment with their specific expectations and needs.

This part of Canton, Ohio offers convenient access to various amenities that may be important for senior living. There are several pharmacies within a short distance, making it easy to pick up medications and medical supplies. There are also a variety of restaurants, cafes, and parks nearby for leisure activities and social outings. Additionally, there are reputable physicians' offices and hospitals in the vicinity for healthcare needs. The proximity to Akron-Canton Airport provides ease of travel for those who may need to visit family or friends or require specialized medical care. Overall, this area offers a mix of essential services and recreational opportunities that could make it a comfortable and convenient place for seniors to live.

Pharmacies

• Rite Aid (0.2 miles)
• Discount Drug Mart (0.3 miles)
• Marc's Stores (0.3 miles)
• Acme (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Discount Drug Mart (2.4 miles)
• Walgreens (2.5 miles)

Restaurants

• Swensons Drive-In (0.5 miles)
• Cracker Barrel (2.1 miles)
• Pav's Creamery in North Canton (2.1 miles)
• McDonald's (2.2 miles)
• IHOP (2.3 miles)
• BJ's Restaurant & Brewhouse (2.4 miles)
• R O's Custard Creations (2.5 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.7 miles)
• Ohio Roasting Company (4 miles)
• Starbucks (4.6 miles)
• Starbucks (5 miles)

Physicians

• Roholt Vision Institute (1.1 miles)
• Spectrum (2 miles)
• Akron Children's Hospital Pediatric Endocrinology (2.4 miles)
• North Canton Medical Foundation (2.4 miles)
• The Office (2.7 miles)
• Eye Centers of Ohio (2.8 miles)
• Physicians Imaging (2.9 miles)

Places of Worship

• Faith Family Church (1.2 miles)
• First Christian Church (2.7 miles)
• Grace United Methodist Church (2.9 miles)
• First Baptist Church Of Canton (4.3 miles)

Parks

• Dogwood Park (1.3 miles)
• Bors Field (2.9 miles)
• Southgate Park (3.3 miles)
• Ariss Park (3.3 miles)
• Schneider Community Park (3.8 miles)
• Diamond Community Park (3.9 miles)
• Arboretum Park (4.4 miles)

Transportation

• Akron-Canton Airport (CAK) (1.9 miles)

Theaters

• Cinemark (2.4 miles)
• Tinseltown (2.7 miles)

Hospitals

• Summa Health System (4.3 miles)
• Jackson Mercy Statcare (4.4 miles)