Visiting Angels in Canton, OH

Pros

• Jill, their visiting angel, has been fantastic.
• The father feels comfortable and happy with Jill's care.
• The office staff are very helpful and quick to respond.
• Visiting Angels worked out perfectly for the family.
• The father loved his caregivers and there were no issues.
• They provide peace of mind knowing the caregivers are professional.
• Visiting Angels was amazing in their care of the mom, with love and compassion top notch.
• Kerrie’s coordination and caregiver matching were invaluable.
• The caregivers and office staff are professional, caring, and reliable.
• The service is prompt, friendly, and highly recommended.

Cons

• They rarely showed up as scheduled, often only one day a week despite a four-day expectation, with excuses and blaming the employees.
• They never showed up when they were supposed to.
• They allegedly mishandled the father’s palliative care, and a nurse ended up stealing morphine.
• They required the family to sign numerous documents, and the mom was very uncomfortable with the group.
• They were still trying to collect $300 from the family.
• The reviewer urged others to run away.

Review

Visiting Angels in Canton, OH is best suited for families who want to keep a loved one at home while receiving highly personalized, compassionate in-home care delivered by stable, well-matched caregivers. The service shines when a caregiver is able to establish trust, comfort, and routine for an elderly or homebound family member, with the office acting as a responsive, organized backbone. The Canton team regularly earns praise for caregiver dedication, reliability, and the ability to tailor care to individual needs. For families prioritizing dignity, companionship, and a steady presence in the home, this agency consistently proves itself as an effective, home-centered option.

There are clear reasons to consider alternatives. If 24/7 guaranteed presence with strict medical management is non-negotiable, or if cost pressures are substantial and a lower-price option is sought, other providers or facility-based arrangements may be more appropriate. Several reviews note sporadic visit gaps and scheduling friction, and there is a cautionary example involving palliative care where care oversight fell short for one family. For those needing comprehensive, physician-led oversight, or a setting where more formal clinical protocols are embedded in daily care, a traditional home health agency or an assisted living environment might better fit the criteria.

The strongest positives center on the caregivers themselves and the human interface with families. Caregivers are repeatedly described as compassionate, patient, and genuinely attentive to the loved one’s comfort and dignity. Families highlight the careful matching process, the ability to hand-pick or align caregivers to specific needs, and the dependable presence of a predictable team, often with overnight staff noted as a reliable anchor. Office staff, too, are praised for prompt responses, proactive communication, and consistent support, which translates into real peace of mind for families who live at a distance or juggle busy schedules.

Still, the drawbacks matter and deserve honest weighting. Inconsistency in visit frequency is a recurring frustration, with some weeks seeing limited arrivals despite assurances. Administrative friction, such as asking families to sign multiple documents early in the process, can feel burdensome and create uncertainty. A highly charged risk noted in one family’s experience is the suggestion of a theft incident during palliative care, underscoring the need for rigorous vetting, clear oversight, and robust safeguards when critical medications are involved. Cost is another factor; several families acknowledge quality care but point out that the service may be more expensive than alternative arrangements, which can constrain long-term planning for some households.

When the pros offset the cons, the offset is substantial and practically meaningful. The ability to keep a loved one at home with a trusted caregiver who knows the person’s routines, preferences, and medical nuances creates a level of continuity that is hard to replicate in facility settings. The strong caregiver network, backed by responsive office leadership and flexible scheduling, reduces the emotional and logistical burden on distant family members. Reporting features and regular check-ins further enhance accountability, helping families stay informed and able to react quickly to changing needs. In this light, the overall value emerges from a combination of character, reliability, and proactive coordination, rather than from any single metric alone.

For families navigating the decision, several pragmatic steps can maximize the Visiting Angels Canton experience if the choice is made. Prioritize a clear, written schedule commitment and a guaranteed backup plan for caregiver absences. Inquire about the agency’s caregiver matching process, background checks, and ongoing training to understand how continuous quality is maintained. Request examples of client updates and reporting, and confirm expectations around billing, documents, and any upfront costs. If 24/7 or intensive clinical oversight is essential, compare with other providers or explore hybrid arrangements that pair home care with ambulatory or facility-based options. Ultimately, Visiting Angels Canton stands out as a compelling, high-quality home-care partner for families who value intimacy of care, responsive collaboration, and the comfort of in-home living, with the caveat that serious budget constraints or a need for highly rigid scheduling and medical governance may steer some toward alternatives.

This part of Canton, Ohio, offers a convenient location with easy access to essential amenities for senior living. With several hospitals nearby such as Jackson Mercy Statcare and Summa Health System, residents can feel secure knowing medical care is easily accessible. The area also boasts a variety of dining options including That Little Italian Kitchen, McDonald's, and Red Lobster. For outdoor enthusiasts, there are several parks within a short distance including Lake Cable Village and North Park. Additionally, there are numerous cafes like Ohio Roasting Company and Starbucks for socializing or enjoying a quiet cup of coffee. With pharmacies such as CVS Pharmacy and Walgreens nearby, obtaining medications is simple. For entertainment, Tinseltown and Cinemark theaters offer movie experiences within a few miles. Places of worship like First Baptist Church Of Canton provide spiritual fulfillment while transportation options like Akron-Canton Airport ensure easy travel when needed. Overall, this area of Canton provides a well-rounded environment for comfortable senior living.

Hospitals

• Jackson Mercy Statcare (0.1 miles)
• Summa Health System (2.1 miles)
• Aultman West Immediate Care (3.3 miles)

Restaurants

• That Little Italian Kitchen (0.2 miles)
• McDonald's (1.3 miles)
• Bubba's 33 (1.3 miles)
• Red Lobster (1.3 miles)
• Taco Bell (1.3 miles)
• Olive Garden (1.4 miles)
• Chipotle Mexican Grill (1.4 miles)

Parks

• Lake Cable Village (0.7 miles)
• North Park (1.7 miles)
• Arboretum Park (2.8 miles)
• Dogwood Park (3.6 miles)
• Southgate Park (4.1 miles)

Cafes

• Ohio Roasting Company (0.9 miles)
• Starbucks (1.3 miles)
• Starbucks (3.7 miles)
• Starbucks (3.9 miles)

Physicians

• Canton Pediatrics (0.9 miles)
• Vitreo Retinal Consultants (1.1 miles)
• Junaelo Womens Clinic (1.2 miles)
• Gastroenterology Associates (1.2 miles)
• Glenbeigh Outpatient Center of Canton (1.3 miles)
• Amani Women's Wellness (1.4 miles)
• Kidney & Hypertension Consultants (1.4 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Marc's Stores (1.5 miles)
• Walgreens (1.8 miles)
• Discount Drug Mart (2 miles)
• Walgreens (2.2 miles)
• Rite Aid (2.4 miles)
• Rite Aid (3.2 miles)

Theaters

• Tinseltown (1.6 miles)
• Cinemark (2.1 miles)

Places of Worship

• First Baptist Church Of Canton (2.3 miles)
• Faith Family Church (3.5 miles)

Transportation

• Akron-Canton Airport (CAK) (4.2 miles)