Visiting Angels

Pros

• Visiting Angels Canton staff are very helpful and quick to respond.
• Jill has been fantastic, making the client feel comfortable and happy.
• Visiting Angels has been a godsend, providing peace of mind for families.
• The caregivers are professional, caring, and go above and beyond.
• The office staff are supportive and reliable.
• They enable loved ones to stay at home with dignity.
• The agency is consistently described as top-notch and highly recommended.
• Lorain Hall is skilled, caring, and professional.
• Jennifer Tucker and Mikayla provided great assistance in arranging care.
• The care teams include dependable overnight caregivers who stay with clients from the beginning.
• They are flexible and responsive to changing medical needs.

Cons

• They were supposed to come to the home four days a week but were lucky to have one visit, with frequent excuses and blame placed on the staff.
• They report that during palliative care, a nurse stole morphine.
• They were pressured to sign numerous documents and asked to pay $300 despite canceling before any evaluation.
• The family felt uncomfortable with the group and warned others to stay away.
• They would rate the service negatively if that were possible.

Review

Visiting Angels in Canton appears to have touched many families in deeply personal ways, weaving itself into the fabric of daily life during challenging times. For some families, the service has been a steadying presence that brings comfort and peace of mind when distance makes hands-on care difficult. One caregiver, Jill, stands out in particular as a beacon of reliability and warmth; her ability to help your father feel comfortable and happy has become a cornerstone of your family's experience. The office team is repeatedly praised for being responsive and helpful, a crucial support when questions arise or situations evolve quickly. In these stories, the combination of compassionate in-home care and efficient administrative backup provides a sense of reassurance that is hard to come by elsewhere.

Across many entries, the heart of Visiting Angels' value is clear: professional, loving, and consistent caregiving that respects the dignity of the person receiving care. Families frequently highlight specific caregivers by name - Jen, Will, Yelena, Stacy, Jordan, Christina, Debra, Tricia, Heather, and many others - whose presence in the home is described as patient, attentive, and genuinely caring. The bond between caregiver and client is portrayed as something transformative, enabling loved ones to stay in their homes longer, maintain routines, and retain a sense of normalcy during times of medical uncertainty. The gratitude expressed tends to be expansive, with several families emphasizing not just the practical help, but the emotional relief that comes from knowing a trusted person is looking after a parent or grandparent.

There is a strong thread about flexibility and reliability. Several reviews speak to how Visiting Angels adapts to changing medical or scheduling needs, with updates suggesting that even after months or years, the agency remains responsive and dependable. Families talk about being able to fill in for a caregiver who is sick with a reliable substitute, or about adjustments to care during evolving medical conditions. This continuity and adaptability appear to be a major reason why families choose Visiting Angels and feel confident in maintaining long-term arrangements, even as circumstances change.

Yet the experiences conveyed are not uniformly flawless. A subset of reviews describes frustration with missed visits, frequent excuses, or people who blame employees rather than taking responsibility for scheduling glitches. Some accounts recount being pressured to sign documents or being charged for services after cancellation, and there are clear warnings to prospective clients about potential financial or scheduling concerns. One particularly stark anecdote mentions a serious alleged incident during palliative care in which morphine was stolen by a nurse, a claim that understandably triggers strong reactions and underscores the importance of careful oversight and trust in any home-care arrangement. These voices act as a cautionary counterpoint to the overwhelmingly positive experiences, reminding readers that while the service can be life-changing, it requires vigilance and clear communication from both the agency and families.

Despite the darker notes, the overall picture painted by most reviews is one of deep appreciation and sustained satisfaction. Many families stress the intangible but vital benefits - the peace of mind of knowing a loved one is in good hands, the companionship and conversation that makes days less lonely, and the dignity preserved by in-home care that respects individual preferences and routines. The praise often extends beyond the caregivers themselves to the office staff, who are described as the backbone of the organization - helpful, patient, and quick to respond to questions, concerns, and logistical needs. The ability to coordinate a team of caregivers who share a common mission - to treat clients with respect, kindness, and professional competence - emerges as a recurring theme.

In the most glowing testimonials, Visiting Angels is praised as a life-changing asset to families navigating aging, illness, and end-of-life care. The agency is credited with enabling parents and grandparents to remain in their homes with dignity, supported by a network of caregivers who feel like part of the family. There is even a sense of community activism in some notes, with references to respected staff members who embody the agency's core values of compassion, integrity, and transparency. Names like Kerrie, Lorain Hall, and the named office team become touchstones for those who rely on them, used as anchors when celebrating successes or seeking reassurance during tough days.

Ultimately, the message across these experiences is one of heartfelt gratitude mixed with pragmatic caution. Visiting Angels in Canton appears to offer a powerful combination of compassionate, capable in-home care and reliable administrative support, which can be life-changing for families managing the complexities of aging, chronic illness, or end-of-life care. For many, the service has delivered not just practical help but emotional relief - knowing that loved ones are safe, cared for, and treated with respect in the very places that matter most: their homes.

This part of Canton, Ohio, offers a convenient location with easy access to essential amenities for senior living. With several hospitals nearby such as Jackson Mercy Statcare and Summa Health System, residents can feel secure knowing medical care is easily accessible. The area also boasts a variety of dining options including That Little Italian Kitchen, McDonald's, and Red Lobster. For outdoor enthusiasts, there are several parks within a short distance including Lake Cable Village and North Park. Additionally, there are numerous cafes like Ohio Roasting Company and Starbucks for socializing or enjoying a quiet cup of coffee. With pharmacies such as CVS Pharmacy and Walgreens nearby, obtaining medications is simple. For entertainment, Tinseltown and Cinemark theaters offer movie experiences within a few miles. Places of worship like First Baptist Church Of Canton provide spiritual fulfillment while transportation options like Akron-Canton Airport ensure easy travel when needed. Overall, this area of Canton provides a well-rounded environment for comfortable senior living.

Hospitals

• Jackson Mercy Statcare (0.1 miles)
• Summa Health System (2.1 miles)
• Aultman West Immediate Care (3.3 miles)

Restaurants

• That Little Italian Kitchen (0.2 miles)
• McDonald's (1.3 miles)
• Bubba's 33 (1.3 miles)
• Red Lobster (1.3 miles)
• Taco Bell (1.3 miles)
• Olive Garden (1.4 miles)
• Chipotle Mexican Grill (1.4 miles)

Parks

• Lake Cable Village (0.7 miles)
• North Park (1.7 miles)
• Arboretum Park (2.8 miles)
• Dogwood Park (3.6 miles)
• Southgate Park (4.1 miles)

Cafes

• Ohio Roasting Company (0.9 miles)
• Starbucks (1.3 miles)
• Starbucks (3.7 miles)
• Starbucks (3.9 miles)

Physicians

• Canton Pediatrics (0.9 miles)
• Vitreo Retinal Consultants (1.1 miles)
• Junaelo Womens Clinic (1.2 miles)
• Gastroenterology Associates (1.2 miles)
• Glenbeigh Outpatient Center of Canton (1.3 miles)
• Amani Women's Wellness (1.4 miles)
• Kidney & Hypertension Consultants (1.4 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Marc's Stores (1.5 miles)
• Walgreens (1.8 miles)
• Discount Drug Mart (2 miles)
• Walgreens (2.2 miles)
• Rite Aid (2.4 miles)
• Rite Aid (3.2 miles)

Theaters

• Tinseltown (1.6 miles)
• Cinemark (2.1 miles)

Places of Worship

• First Baptist Church Of Canton (2.3 miles)
• Faith Family Church (3.5 miles)

Transportation

• Akron-Canton Airport (CAK) (4.2 miles)