Altercare Of Nobles Pond

Pros

• The staff at Altercare Nobles Pond is consistently described as professional and compassionate, providing exceptional care to residents and their families.
• Many reviewers express gratitude for the attentive and friendly nature of the nurses and aides, highlighting the personal connections formed during their stay.
• Positive interactions with physical therapy staff are noted, with specific mention of dedicated therapists who motivated patients in their recovery journey.
• Family members appreciate the management's focus on resident care and open communication regarding the loved ones' conditions.
• Cleanliness and maintenance of residents' personal spaces are acknowledged, contributing to a pleasant environment for both residents and visitors.
• Several reviews emphasize that caregivers treat residents with kindness and respect, making them feel valued like family members rather than just patients.
• The facility is praised for creating positive experiences even in challenging circumstances, leaving a lasting impression on families for the care received.

Cons

• The facility neglected to check for a UTI for over a week, forcing family members to threaten calling an ambulance for care.
• Staff failed to provide basic hygiene by not showering the patient for an entire month.
• Several complaints arose regarding the lack of attention to wound care, as leg wraps were not consistently applied or changed.
• A patient was discharged with a catheter and a PICC line still in place, indicating inadequate oversight of medical procedures.
• The nursing staff often ignored patients' needs, resulting in several incidents of falls and unsanitary conditions.
• Family members reported aggressive behavior from staff and condescending attitudes towards their concerns about care quality.
• A significant delay occurred in administering medication, with one patient going two days without necessary prescriptions upon arrival.
• Emergency call buttons went unanswered for long periods, leading to distress and discomfort for patients requiring assistance.
• Patients frequently received incorrect meals or were skipped entirely during meal times despite dietary restrictions.
• Overall complaints highlighted understaffing issues that led to poor patient outcomes and neglectful care practices at the facility.

Review

The reviews of the rehabilitation facility, AlterCare Nobles Pond, present a stark contrast between experiences, revealing both commendable care by some staff members and alarming instances of neglect and inadequate medical attention. This duality raises serious concerns about the consistency of care delivered to residents within the facility.

A recurring theme in several negative reviews is the disturbing lack of timely medical attention. One reviewer highlighted a harrowing experience with their mother-in-law, who suffered from a urinary tract infection (UTI) that went unchecked for over a week despite a doctor's order. This negligence reached critical levels when they had to threaten ambulance intervention just to get proper testing done. Similarly, another reviewer described their father's tragic decline due to neglectful care that culminated in his death from sepsis and pneumonia?a consequence attributed directly to the facility's failure to provide necessary medical support. The patient was reportedly forgotten, fell multiple times, and suffered undiagnosed conditions while receiving minimal assistance.

Conversely, some individuals reported positive experiences within the same establishment. A family member expressed gratitude toward the dedicated team at AlterCare Nobles Pond for providing compassionate care for their mother during hospice treatment. Staff members like nurses Jody, Michelle, and Jean were commended for their responsiveness and cheerful demeanor, while aides such as Paige and Mandy were recognized for treating residents with familial love. These accounts illustrate that there are indeed staff members committed to delivering high-quality care despite broader systemic issues.

Another positive review detailed an overall good experience where nursing staff were noted for being kind and attentive?though it acknowledged areas like food quality could be improved. The reviewer insisted that despite some shortcomings typical of long-term care facilities catering to special dietary needs, they appreciated having round-the-clock assistance available when required.

However, tales of mismanagement resurfaced through terrifying accounts from families who felt compelled to remove their loved ones due to substandard conditions. One desperate reviewer recounted how their mother's medications went unadministered for two days upon admission; she even had to wait over an hour when using her emergency call button?leading to distressing incidents where she vomited while waiting for help. Furthermore, this individual later discovered significant health issues resulting from overlooked symptoms that emerged during her stay?a situation they believe placed their mother?s life at risk.

Even amidst these troubling narratives lies a poignant appreciation expressed by families when they encountered caring individuals among the staffing cadre?leading one family member who lost their father after nearly three years at the facility reminding readers of the essential human side of healthcare provision across diverse scenarios. Members like Mandy and Cindy were celebrated not just for performing tasks but also making every effort to ensure comfort and compassion during an emotionally taxing time.

In summation, while some reviewers laud AlterCare Nobles Pond as a facility staffed with diligent and kind-hearted professionals dedicated to providing worthy care under trying circumstances, others paint a grim picture fraught with neglect and disorganization surrounding essential medical oversight. This juxtaposition forces potential patients? families into challenging decisions regarding trust in caregiving environments known primarily through anecdotal evidence rather than uniform performance standards or regulatory oversight needed in such crucial spheres as eldercare rehabilitation facilities.

Cafes

• Starbucks (0.2 miles)
• Ohio Roasting Company (1.9 miles)
• Starbucks (4.4 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (2.3 miles)
• Discount Drug Mart (2.5 miles)
• Marc's Stores (2.6 miles)
• Rite Aid (2.8 miles)
• Walgreens (3 miles)
• Walgreens (3.3 miles)

Restaurants

• Taco Bell (0.3 miles)
• That Little Italian Kitchen (1.3 miles)
• McDonald's (2.3 miles)
• Red Lobster (2.4 miles)
• Bubba's 33 (2.4 miles)
• Raising Cane's Chicken Fingers (2.4 miles)
• Chipotle Mexican Grill (2.4 miles)

Physicians

• Tri County Hematology and Oncology (0.4 miles)
• Canton Pediatrics (2 miles)
• Amani Women's Wellness (2.1 miles)
• Physicians Imaging (2.1 miles)
• Vitreo Retinal Consultants (2.1 miles)
• Eye Centers of Ohio (2.2 miles)
• Junaelo Womens Clinic (2.3 miles)

Parks

• North Park (0.7 miles)
• Lake Cable Village (1.6 miles)
• Southgate Park (3.9 miles)
• Arboretum Park (3.9 miles)
• Dogwood Park (4.4 miles)

Hospitals

• Jackson Mercy Statcare (1 miles)
• Aultman West Immediate Care (2.9 miles)
• Summa Health System (3.2 miles)

Theaters

• Tinseltown (2.4 miles)
• Cinemark (2.9 miles)

Places of Worship

• First Baptist Church Of Canton (3.3 miles)
• Faith Family Church (3.9 miles)

Transportation

• Akron-Canton Airport (CAK) (4.4 miles)