The Laurels Of Massillon
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2000 Sherman Circle Ne, Massillon, OH 44646
For more information about senior living options: (844) 490-3973
The Laurels of Massillon is praised for its consistently clean, well-maintained building. The staff are described as amazing, friendly, and caring, delivering exceptional care. The dietary department provides delicious, thoughtfully prepared meals and excellent service. The therapy team is highly skilled, patient, and effective in helping residents regain independence. The facility offers a warm, welcoming, family-like atmosphere with open communication with families. Admissions and marketing personnel are helpful, attentive, and supportive. Residents enjoy a variety of engaging activities and events that enhance their experience. Outpatient and wound care services are regarded as outstanding and reliable. The Laurels is frequently recommended as a top facility for rehab and long-term care.
One reviewer called it the worst nursing home they had ever been to. A reviewer described the facility as torturing its patients. Several reviewers cited severe understaffing and delays in care, with medications missed or given late. The call button was described as ineffective, with staff turning it off and leaving patients waiting. A reviewer criticized the food as disgusting, comparing it to dog food and saying the meals were not worth the cost. A reviewer said rehab staff pushed a patient beyond what they could do and failed to listen to the patient. There were complaints about poor interdepartmental communication and medication errors.The Laurels of Massillon is best suited for families seeking a skilled-nursing and rehabilitation community that blends clinical capability with a warm, family-like atmosphere. It is especially well-matched for seniors needing post-acute rehab after surgery, stroke, or major setbacks who also want ongoing long-term care in a setting that feels orderly and reassuring. The facility consistently earns praise for cleanliness, well-kept private rooms, and a therapy program that emphasizes real, regain-ability rather than generic care. Families using Laurels for a loved one who values accessible outpatient services, strong wound care, and a calendar of meaningful activities will find a responsive team that treats recovery as a tangible, day-to-day goal. In essence, this is a practical choice for those who want proven rehabilitation strength married to daily life that feels like home.
Those who may want to consider alternatives fall into a few clear groups. First, any family whose priority is flawless, uninterrupted medication management and highly predictable nurse availability across all shifts should compare options carefully, because several reviews note occasional delays in medications or treatments and gaps in interdepartmental communication. Second, residents with complex medical needs or high risk for neglect concerns may want to corroborate staffing levels and response times with multiple staff during tours and care conferences. Finally, diners who insist on top-tier, restaurant-quality meals at every service may wish to benchmark Laurels’ dietary performance against other facilities, since a subset of reviewers describe meals as inconsistent. In short, if medication reliability, staffing consistency, or dining predictability are non-negotiables, it pays to shop around.
The core strengths at The Laurels offset most notable concerns through a demonstrated, therapy-forward culture. Cleanliness and an inviting physical environment are repeatedly highlighted, as are the efficient, comfortable private rooms and accessible common areas. The therapy department consistently carries high marks: skilled physical and occupational therapists who are patient, pragmatic, and focused on meaningful progress, with patients frequently reporting regained independence and improved function. The nursing and direct-care teams are repeatedly described as kind, attentive, and genuinely invested in residents’ daily comfort and safety. The dietary program, when at its best, delivers appealing, well-prepared meals that residents and families praise for taste and care. When these strengths align with a resident’s goals, rebuilding strength after surgery, restoring mobility, or staying engaged socially, the Laurels becomes a compelling choice that can deliver measurable outcomes and relief to anxious families.
Nonetheless, several recurring cons merit serious consideration. A number of reviews point to inconsistent medication administration and delayed responses to call lights, with some families feeling the pace of care fluctuates by shift or by unit. Communication gaps between departments, especially around care conferences, discharge planning, and real-time updates, also appear in multiple accounts. A subset of reviews contains stronger, more troubling allegations about neglect and mistreatment, or at minimum a perception of mismanagement, underscoring the importance of verifying care processes, supervising staff, and maintaining open channels with leadership. Dining quality, while generally solid, is not universally praised, with some residents or visitors having negative impressions of certain meals. These concerns do not dominate the experience, but they represent real risk areas that should be methodically evaluated during a tour and in follow-up conversations with clinical leadership.
Taken together, the pros and cons suggest that Laurels can deliver exceptional rehab and long-term care for most families, provided due diligence is performed. The facility’s strengths, thorough rehabilitation, caring and approachable staff, clean and comfortable accommodations, and robust family communication, often translate into faster, safer recoveries and sustained day-to-day wellbeing. When leadership and front-line teams are aligned, the atmosphere feels supportive rather than clinical, which matters greatly for residents who will spend months under care and families who need dependable updates. The strongest offset to concerns is the proven, ongoing commitment from therapists, nurses, and administrators to address individual goals and adapt plans as needs shift.
For families weighing a decision, the bottom-line recommendation is clear. The Laurels of Massillon stands out as a solid, well-regarded option for seniors needing skilled nursing or rehab who prize a compassionate, involved staff and a recovery-focused environment. It is especially appealing when the priority is a comprehensive rehab pathway that can transition residents back home or toward greater independence, with an emphasis on family inclusion and transparent communication. Prospective families should schedule a structured tour with the admissions team, request to meet the therapy leads and the nurse manager, and ask for specific care plans and med-pass protocols relevant to the loved one’s conditions. Verify with staff how care conferences are conducted, how progress is tracked in real time, and what the discharge pathway looks like. If the goal is robust rehabilitation, meaningful daily activities, and a community that treats families as partners, Laurels deserves serious consideration. If medication reliability, unambiguous staffing consistency, or dining excellence are non-negotiable, it is prudent to compare other nearby options that foreground those dimensions more aggressively.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Laurels Of Massillon in Massillon, OH is a vibrant and caring assisted living community that offers a variety of services and amenities to ensure the comfort and well-being of its residents. Located in a peaceful neighborhood, this community provides a board and care home as well as skilled nursing facility options for individuals with different care needs.
Residents enjoy the convenience of having cable or satellite TV in their fully furnished accommodations, along with access to a dining room where delicious meals are served. The community also features beautiful gardens and outdoor spaces for leisurely strolls or relaxation. Housekeeping services are provided to maintain cleanliness and tidiness.
For those who like to stay connected, there is Wi-Fi/high-speed internet available throughout the premises. A telephone is also provided for easy communication with loved ones. Move-in coordination assistance is offered to make the transition into this community as smooth as possible.
The highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They work closely with health care providers to coordinate any necessary medical care for residents. Medication management ensures that medications are taken correctly, and special dietary restrictions such as a diabetes diet or other specific needs are accommodated in meal preparation and service.
The Laurels Of Massillon offers a mental wellness program to support residents' emotional well-being. Scheduled daily activities provide opportunities for social engagement and intellectual stimulation. For medical appointments or other transportation needs, arrangements can be made for convenient transportation.
In addition to providing excellent care within the community, The Laurels Of Massillon benefits from its location near various amenities and services. There are three cafes, parks, pharmacies, theaters, hospitals nearby, as well as an abundance of restaurants offering diverse cuisines. Residents have easy access to places of worship for spiritual fulfillment.
Overall, The Laurels Of Massillon is an exceptional assisted living community that prioritizes the physical comfort and mental well-being of its residents. Whether one requires a board and care home or skilled nursing facility, this community goes above and beyond to provide a supportive and enriching environment for individuals seeking care in Massillon, OH.
The Laurels Of Massillon is located at 2000 Sherman Circle Ne, Massillon, OH 44646 in Stark County, Ohio
The Laurels Of Massillon on seniors.fyi includes 5 photos including images showing landscaping, bedroom, interior, television, decor, building, flag, trees, and more.
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