The Laurels Of Massillon
Save2000 Sherman Circle Ne, Massillon, OH 44646
For more information about senior living options: (844) 490-3973
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The Laurels of Massillon is described as a wonderful facility with caring staff and a clean, inviting environment. The therapy team is praised for being patient, knowledgeable, and effective in helping residents regain independence. Families report feeling at ease and confident in the care their loved ones receive. The staff are friendly, welcoming, and treat residents with genuine kindness and respect. The facility is noted for its comfortable rooms, cleanliness, and modern amenities. Admissions and marketing staff are described as helpful, approachable, and supportive of families. Wound care and nursing teams are commended for thorough, attentive care. The dining program is praised for flavorful meals and balanced menus that meet residents' needs. The activity program is appreciated for engaging residents and creating a warm, family-like atmosphere.
The meals were described as disgusting, looking like dog food slapped on the tray. A nurse was accused of hitting a resident with a pillow and staff would not answer the call light. The facility was described as severely understaffed, with not enough help leading to medication errors and slow response times. There were reports of wrong medications being given and misdiagnoses, indicating a lack of professional care. Residents were reportedly moved to different rooms without family being notified. The call button was described as a joke, with staff turning it off and leaving for long periods. One reviewer called Laurels the worst nursing home they've ever visited and alleged mistreatment of residents. Patients reportedly waited 30 to 40 minutes for medications or basic needs to be met. The dining room was described as chaotic, with too few staff to feed many residents.The Laurels of Massillon is best suited for families seeking a rehab- and therapy-forward skilled nursing option that can bring a loved one back to independence and provide steady, compassionate daily care. This community shines for residents who require consistent physical therapy, occupational therapy, and wound-care support, with a strong emphasis on helping patients regain strength and confidence. The setting is clean, modern, and welcoming, with private and semi-private rooms and an atmosphere that families consistently describe as warm and home-like. For seniors who value accessibility to outpatient services, ongoing activity programming, and a caregiving team that treats residents like family, The Laurels is a solid match.
Those weighing alternatives should consider options if meal quality and dietary consistency are non-negotiables, or if staffing stability and medication management are top priorities. Several reviews flag food quality as variable, with some residents or families feeling dining standards dip at times and expressing frustration with menu options or texture. Others raise concerns about staffing levels and response times, especially around pain management, meds, and call-light responsiveness. For families needing a facility praised for near-flawless medication safety, rigorous daily oversight, or a consistently brisk pace of care across all shifts, it may be prudent to explore other providers or to use Laurels as a rehab-focused episode rather than a long-term home.
The strongest positives at Laurels are unmistakable: results-driven rehab and therapy that many families credit with meaningful functional gains, a staff that radiates warmth and genuine care, and a culture that prioritizes resident dignity. The therapy team - PT, OT, and speech - receives frequent high praise for expertise, patience, and personalized coaching. Nursing and aides are repeatedly commended for kindness, reliability, and continuity of care, with several families noting that therapists and nurses remember residents by name and stay proactive about progress. Cleanliness and an inviting environment further reinforce a sense of safety and comfort, while wound-care and post-acute services receive consistent commendation, often paired with clear channels for family updates and involvement.
Yet the record cannot be described as uniformly flawless. A minority of reviews highlight serious concerns - allegations of neglect, delayed meds, and strained interdepartmental communication. Those anecdotes, while not universal, raise red flags about what to scrutinize during tours and admissions: staffing coverage across shifts, med-pass protocols, and the responsiveness of the call system. Some experiences emphasize a mismatch between expectations and reality in the dining and daily routine, and a few comments imply that the facility's leadership and quality assurance processes merit close ongoing attention. The presence of these voices matters: they suggest that while Laurels is capable of exceptional, life-changing care, it also requires vigilant oversight and active partnership with care teams.
Overall, the balance of pros versus cons leans strongly toward a rehab-centered, resident-family oriented model. For families prioritizing meaningful functional recovery, reliable therapeutic momentum, and a nurturing environment, Laurels' strengths tend to offset the more variable areas of concern. The community's track record of patient and family satisfaction - evidenced by abundant positive testimony about therapy outcomes, staff kindness, and a welcoming culture - provides a reassuring framework for decision-making. Where risks exist, they are not universally fatal flaws but rather operational gaps that can be mitigated through proactive questions, careful monitoring, and engagement with the administrative team. In many cases Laurels delivers the best possible chance for a safe, respectful transition back home or toward greater independence.
For families moving forward, several practical steps can anchor a sound choice. Schedule time with the admissions director to review the resident's specific care plan, including meds, wound-care needs, and therapy targets. Request to meet the therapy team and observe a session to gauge how motivation and instruction are delivered. Inspect dining service, ask for the current menu and meal preparation norms, and discuss menu flexibility and texture modifications - clear expectations here help avert misalignment between appetite and nourishment. Probe staffing patterns, particularly nighttime coverage and call-light response times, and ask for examples of how concerns are tracked and resolved. Finally, request a trial or respite arrangement so the loved one can experience Laurels' rhythm and culture firsthand before committing long-term. When these elements align, Laurels of Massillon stands out as a capable, compassionate choice for recovery-focused care and sustained quality of life.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Laurels Of Massillon in Massillon, OH is a vibrant and caring assisted living community that offers a variety of services and amenities to ensure the comfort and well-being of its residents. Located in a peaceful neighborhood, this community provides a board and care home as well as skilled nursing facility options for individuals with different care needs.
Residents enjoy the convenience of having cable or satellite TV in their fully furnished accommodations, along with access to a dining room where delicious meals are served. The community also features beautiful gardens and outdoor spaces for leisurely strolls or relaxation. Housekeeping services are provided to maintain cleanliness and tidiness.
For those who like to stay connected, there is Wi-Fi/high-speed internet available throughout the premises. A telephone is also provided for easy communication with loved ones. Move-in coordination assistance is offered to make the transition into this community as smooth as possible.
The highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They work closely with health care providers to coordinate any necessary medical care for residents. Medication management ensures that medications are taken correctly, and special dietary restrictions such as a diabetes diet or other specific needs are accommodated in meal preparation and service.
The Laurels Of Massillon offers a mental wellness program to support residents' emotional well-being. Scheduled daily activities provide opportunities for social engagement and intellectual stimulation. For medical appointments or other transportation needs, arrangements can be made for convenient transportation.
In addition to providing excellent care within the community, The Laurels Of Massillon benefits from its location near various amenities and services. There are three cafes, parks, pharmacies, theaters, hospitals nearby, as well as an abundance of restaurants offering diverse cuisines. Residents have easy access to places of worship for spiritual fulfillment.
Overall, The Laurels Of Massillon is an exceptional assisted living community that prioritizes the physical comfort and mental well-being of its residents. Whether one requires a board and care home or skilled nursing facility, this community goes above and beyond to provide a supportive and enriching environment for individuals seeking care in Massillon, OH.
The Laurels Of Massillon is located at 2000 Sherman Circle Ne, Massillon, OH 44646 in Stark County, Ohio
The Laurels Of Massillon on seniors.fyi includes 5 photos including images showing landscaping, bedroom, television, decor, interior, windows, physical therapy, rehabilitation, and more.
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