The Laurels Of Massillon

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The Laurels Of Massillon

2000 Sherman Circle Ne, Massillon, OH 44646

For more information about senior living options: (844) 490-3973

3 from 10 reviews
5 stars
2
4 stars
4
3 stars
0
2 stars
0
1 stars
4

Assisted Living Board and Care Home Skilled Nursing Facility

Overall Review

Pros

  • pro The physical therapy staff at Laurels of Massillon is described as good, encouraging, and inspirational in helping patients improve their strength and mobility.
  • pro Many residents and their families express satisfaction with the courteous, kind, and caring nature of the staff throughout the facility.
  • pro The atmosphere at The Laurels is noted for its efforts to ensure safety during COVID regulations, demonstrating a commitment to resident well-being.
  • pro Residents have praised the warm-hearted interactions with staff that help create a positive environment for rehabilitation.
  • pro The facility is considered clean, modern, and upscale, contributing to a pleasant experience for residents and visitors alike.
  • pro The dining options are mentioned positively, with meals being described as delicious and well-balanced according to individual dietary needs.
  • pro Family members appreciate the communication from therapy staff about patient progress and discharge readiness.
  • pro Activities provided for patients are highlighted as beneficial in enhancing residents’ engagement and quality of life during their stay.
  • pro Overall, several reviewers regard Laurels of Massillon as an ideal situation for rehabilitation care, highlighting the attentive nature of both nursing and administrative staff.

Cons

  • pro The care provided at the facility was described as unprofessional and severely understaffed.
  • pro There were numerous instances of wrong medication dosages, overdue medications, and lack of proper communication among staff.
  • pro Response times for meeting patient needs were deemed egregious, with patients often left in distress for long periods.
  • pro Family members expressed concern about the safety and well-being of their loved ones due to neglect and lack of available staff.
  • pro The facility was criticized for not addressing ongoing issues despite state inspections.
  • pro One review highlighted dissatisfaction with the dining room service, describing it as chaotic and insufficiently staffed.

Review

The Laurels of Massillon has garnered a wide range of feedback from patients and their families, reflecting a spectrum of experiences regarding the care provided at this rehabilitation facility. While some individuals express satisfaction with the services offered, others voice serious concerns about staffing issues, medication administration errors, and overall patient care quality.

A common theme in many reviews highlights significant understaffing within the facility. Multiple reviewers noted that the lack of adequate personnel led to confusion and delays in meeting patients' needs, most alarmingly regarding medication delivery and personal care routines. One reviewer conveyed a harrowing experience where they witnessed medications being given at incorrect dosages or not at all. They reported distressing situations where patients waited as long as 30 to 40 minutes for assistance with basic needs like changing pads or attending to personal hygiene. This neglect raises questions about the facility?s commitment to patient safety and well-being.

In contrast, there are positive reflections on specific departments like physical therapy, which received praise for their professionalism and dedication. Several patients referenced outstanding support from physical and occupational therapists who played a crucial role in their recovery journeys post-surgery. Their encouraging attitudes were acknowledged as inspirational factors that motivated residents to engage actively in their rehabilitation programs. Reviewers articulated appreciation for individualized care plans tailored to meet the varied medical requirements of each resident, particularly highlighting how therapists involved family members in understanding post-discharge exercises.

Nevertheless, communication deficiencies emerged as another source of frustration among families and patients alike. Disjointed interactions between nursing staff and physicians often left caregivers confused about treatment plans or diagnoses. Some families encountered instances where room changes occurred without prior notification, leading to distress when trying to locate loved ones. Moreover, incidences where essential medical treatments were delayed due to staff shortages suggested a troubling lack of coordination within the healthcare team at The Laurels.

Despite these challenges, some reviews offer a contrasting perspective rooted in positive personal experiences within The Laurels? environment. Many families shared stories attributing improvements in health conditions solely to professionals' caring attitudes, cleanliness of facilities, well-balanced meal options tailored for dietary needs, and engagement through daily activities designed for residents. Such amenities helped create an uplifting atmosphere during often-difficult rehabilitation processes.

However, even amidst positive accounts of compassionate caregivers working tirelessly despite systemic issues, it remains clear that there is room for substantial improvement within operational practices at The Laurels of Massillon. Families expressed expectations for higher standards of care?not only because they believe it's deserved but also given the premium costs associated with long-term eldercare solutions today.

Through conflicting testimonials?ranging from dire warnings against choosing this establishment due to systemic failings alongside glowing endorsements celebrating exceptional staff?the narrative surrounding The Laurels encapsulates an urgent call for enhanced accountability alongside recognition of dedicated individuals striving towards exemplary patient outcomes amid complex challenges inherent in healthcare settings today.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Akron-Canton Regional (7 miles away) Akron-Canton Regional (7 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Laurels Of Massillon in Massillon, OH is a vibrant and caring assisted living community that offers a variety of services and amenities to ensure the comfort and well-being of its residents. Located in a peaceful neighborhood, this community provides a board and care home as well as skilled nursing facility options for individuals with different care needs.

Residents enjoy the convenience of having cable or satellite TV in their fully furnished accommodations, along with access to a dining room where delicious meals are served. The community also features beautiful gardens and outdoor spaces for leisurely strolls or relaxation. Housekeeping services are provided to maintain cleanliness and tidiness.

For those who like to stay connected, there is Wi-Fi/high-speed internet available throughout the premises. A telephone is also provided for easy communication with loved ones. Move-in coordination assistance is offered to make the transition into this community as smooth as possible.

The highly trained staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They work closely with health care providers to coordinate any necessary medical care for residents. Medication management ensures that medications are taken correctly, and special dietary restrictions such as a diabetes diet or other specific needs are accommodated in meal preparation and service.

The Laurels Of Massillon offers a mental wellness program to support residents' emotional well-being. Scheduled daily activities provide opportunities for social engagement and intellectual stimulation. For medical appointments or other transportation needs, arrangements can be made for convenient transportation.

In addition to providing excellent care within the community, The Laurels Of Massillon benefits from its location near various amenities and services. There are three cafes, parks, pharmacies, theaters, hospitals nearby, as well as an abundance of restaurants offering diverse cuisines. Residents have easy access to places of worship for spiritual fulfillment.

Overall, The Laurels Of Massillon is an exceptional assisted living community that prioritizes the physical comfort and mental well-being of its residents. Whether one requires a board and care home or skilled nursing facility, this community goes above and beyond to provide a supportive and enriching environment for individuals seeking care in Massillon, OH.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.4 miles)
  • Walgreens (0.4 miles)
  • Marc's Stores (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.8 miles)

Physicians

  • West Medical (0.4 miles)
  • Massillon Family Care (0.6 miles)
  • Affinity Family Physicians (1.6 miles)
  • Breastfeeding Center (1.8 miles)
  • Fresenius Medical Care (1.8 miles)
  • Family Practice Center (1.8 miles)
  • Scott W Blumer (2.4 miles)

Hospitals

  • Aultman West Immediate Care (0.5 miles)
  • Jackson Mercy Statcare (2.9 miles)
  • Summa Health System (4 miles)

Restaurants

  • Joey's Kendal Tavern (1.4 miles)
  • KFC (1.6 miles)
  • Burger King (1.8 miles)
  • McDonald's (2.3 miles)
  • Menches Bros of Massillon (2.4 miles)
  • Bob Evans (2.4 miles)
  • Top of the Viaduct Restaurant (2.6 miles)

Cafes

  • Tremont Coffee (2.2 miles)
  • Starbucks (2.8 miles)
  • Ohio Roasting Company (3.4 miles)

Parks

  • North Park (2.7 miles)
  • Lake Cable Village (2.9 miles)
  • Arboretum Park (4.7 miles)

Places of Worship

  • First Baptist Church Of Canton (4.2 miles)

Theaters

  • Tinseltown (4.6 miles)

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