Amherst Meadows Care Center
Save1610 1st Street Ne, Massillon, OH 44646
For more information about senior living options: (844) 490-3973
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Amherst Meadows elicits a wide range of experiences from residents, families, and community observers. On the one hand, many describe a facility that feels clean, welcoming, and deeply attentive to those in its care. Families repeatedly praise the administrative staff for their knowledge and responsiveness, and they commend the care and compassion of the service staff who attend to both the physical and emotional needs of residents. Against a backdrop of praise for the people and the environment, there are persistent concerns about how the surrounding neighborhood is affected and about a few serious lapses in safety and communication.
Several reviewers raise troubling notes about the impact Amherst Meadows has on its neighbors. They describe a sense of disregard for the surrounding streets and private homes, pointing to traffic patterns around the facility, including semi trucks idling near residences, squeaking brakes, and garbage vehicles moving through at odd hours. The complaints extend to the seemingly intrusive reach of the facility's operations - lights from the parking lot trespassing into bedrooms and a driveway that was expanded to be "within inches" of private homes after a historic property was demolished. The sense of a heavy entrance area giving priority to its own needs over those of nearby residents is a recurring theme for critics, with frustration that the neighborhood was not sufficiently considered during expansion and rezoning decisions.
There is also clear concern about speed and safety along local streets frequented by facility staff. Several reviewers note that staff drive down streets like Janice and First Street at speeds that feel unsafe, contributing to a perception of disregard for the surrounding community. The combination of late-night activity by garbage fleets and the early-morning traffic associated with a large facility paints a picture of a neighborhood nuisance to some nearby residents, overshadowing any positive experiences inside the building.
Inside Amherst Meadows, however, the mood shifts to one of warmth and appreciation. Families repeatedly describe administrative personnel as patient, knowledgeable, and genuinely invested in making transitions smooth - whether it is admitting a loved one for rehab after a traumatic incident or guiding families through the process of choosing a care path. The on-site staff, from nursing to activity coordinators, are consistently praised for their compassion, attentiveness, and skill in meeting daily needs and facilitating a hopeful, home-like atmosphere. Several reviews highlight how the staff introduce themselves and explain roles upon a loved one's arrival, how dining experiences are positive, and how residents respond to a calm, respectful environment.
Stories of successful admissions and recoveries recur throughout the feedback. Families recount positive experiences when loved ones enter Amherst Meadows for rehab after hospital stays, noting that the facility feels clean, has ample space, and offers attentive nursing care. Testimonials describe nurses and aides who listen, answer questions, and address pain and mobility concerns with patience. There are numerous accounts of staff members going above and beyond - Amber, Karla, Nicole, and others are named by families who feel their loved ones are treated with kindness, dignity, and genuine concern. The facility is often portrayed as more than a place for care; it is depicted as a welcoming environment that feels like a family and a home, where residents are treated with respect and given opportunities to engage in activities and enjoy meals in a pleasant setting.
Nevertheless, not every experience is uniformly positive. A number of reviews point to less favorable episodes that raise questions about consistency of care. One account complains about the taste of the food, describing it in a stark, negative way. Others recount difficult experiences with a loved one who moved in and subsequently faced health challenges, including a case where a resident contracted COVID after arrival, experienced room changes, and had belongings lost. In that same thread, reviewers describe disorganization and frustration with communication, even when acknowledging that the staff themselves were pleasant. These mixed experiences underscore that, while the facility is often praised for its atmosphere and the dedication of much of its staff, there are real concerns about reliability, safety, and the handling of certain situations.
A particularly troubling narrative comes from a reviewer who expresses strong distrust and frustration with the care provided to a family member who stayed for a short period after surgery. The report alleges dehydration, kidney failure, pneumonia, and a perception that hospital staff and the facility did not coordinate effectively, pointing to rude or inattentive nursing and a demand for payment to reclaim a room. This account serves as a stark contrast to the many positive testimonials and highlights the need for vigilance and ongoing quality assurance, especially in high-stakes situations like post-surgical rehab and medical complications.
The workplace perspective adds another layer to the overall picture. A current or former employee shares a pointed critique of the work environment, describing a culture of cliques among nurses, disengagement among agency staff, and a perception that residents' confidential information is mishandled. The account portrays a setting where allegations against coworkers can go unresolved, where staff morale is low, and where the work atmosphere is not conducive to high-quality resident care. The writer expresses a personal decision not to remain in the role, citing a lack of support and a troubling dynamic that negatively affects both staff and residents. This insider perspective underscores serious concerns about staffing, supervision, and culture, suggesting that internal challenges could have ripple effects on resident experiences.
Taken together, Amherst Meadows presents a nuanced portrait: a facility with a strong, compassionate frontline care team, a homey and clean environment, and a commitment to resident well-being that many families deeply appreciate. At the same time, it faces credible criticisms about its impact on surrounding neighborhoods, questions about safety and consistency in care, and serious concerns raised by a current or former employee about workplace culture. For families considering Amherst Meadows, the message is multi-faceted: there is much to applaud in the care you may receive and the warmth of the community inside the walls, but it is prudent to inquire about traffic, noise, safety measures, and the facility's approach to handling emergencies and resident concerns, as well as to listen to a broad range of experiences - both positive and negative - from residents, families, and staff alike.
Amherst Meadows Care Center in Massillon, OH is a skilled nursing facility that provides exceptional care and support for seniors. Our fully furnished and comfortable living spaces are equipped with cable or satellite TV, telephone, Wi-Fi/high-speed internet, and a small library for residents to enjoy. Our beautiful outdoor space and garden provide a peaceful environment for relaxation and recreation.
Our dedicated staff is available 24/7 to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care services like diabetes diet management, medication management, and mental wellness programs to ensure the overall well-being of our residents.
At our community, dining is an enjoyable experience with restaurant-style meals prepared by our skilled chefs. We accommodate special dietary restrictions to ensure that every resident's nutritional needs are met.
To keep our residents engaged and entertained, we offer scheduled daily activities as well as resident-run activities where they can socialize with their peers. For those who want to explore the surrounding area, there are three cafes, two parks, ten pharmacies, eleven physicians' offices, fourteen restaurants nearby along with two hospitals within close proximity.
With move-in coordination services provided by our team, transitioning into Amherst Meadows Care Center is seamless and stress-free. Families can have peace of mind knowing that their loved ones are receiving personalized care in a comfortable and supportive environment at our assisted living community.
Amherst Meadows Care Center is located at 1610 1st Street Ne, Massillon, OH 44646 in Stark County, Ohio
Amherst Meadows Care Center on seniors.fyi includes 7 photos including images showing interior, windows, living room, chandelier, dining, lobby, decor, reception area, and more.
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