Maxim Healthcare

Pros

• Maxim is described as very helpful with the onboarding process.
• Sandra, Kaitlyn, and Ashley are noted as helpful, nice, and patient with employees, ensuring they are comfortable with the homes.
• The reviewer would recommend Maxim to anyone looking for hours.
• Maxim is described as focused on employee recognition and helping everyone reach goals and advance in the company.
• The office is said to truly care about patients and strives to provide quality services to clients.
• The team is said to care about caregivers and patients.
• Maxim has dedicated time and resources to ensuring the company provides the best staff to clients.
• The company offers training and development programs, including nationally recognized training programs.
• Knowledgeable and friendly staff are highlighted as making employees feel comfortable, with a caring and supportive team that acknowledges employees' work.
• Maxim is described as a wonderful place to work.

Cons

• Julie allegedly dropped her uncle to the floor and left him there, resulting in bruises all over.
• Julie walked out in the middle of her shift.
• Vanessa told the reviewer not to contact them anymore and then left.
• Management is described as having tried to cover up the abuse rather than addressing it.
• The reviewer states that if someone speaks against the company, they will never forget it.
• There is a complaint that there are not enough clients and hours cannot be found.

Review

The collection of reviews paints a mixed and at times troubling portrait of the organization and the people who work with and for it. On one hand, there are clearly positive reflections about onboarding, training, and the overall care shown to patients and staff. On the other hand, there are serious, specific allegations of abuse by certain staff members, alleged attempts to cover up that abuse, and warnings about retaliation for speaking out. Taken together, the comments suggest two intertwined narratives: a company that some employees feel deeply supportive and appreciative of, and a separate, more troubling account from a family member describing mistreatment of a client and resistance from leadership when concerns are raised.

A central and alarming thread concerns alleged abuse by named staff members and a perceived effort by management to minimize or conceal what happened. One reviewer claims a caregiver named Julie would drop their uncle to the floor and leave him there, noting bruises all over. The reviewer says they confronted Julie, who then walked out in the middle of her shift. They say a supervisor named Vanessa came out to review the evidence they had been compiling, but Vanessa allegedly told the reviewer not to contact the staff anymore and left. The reviewer emphasizes that they have video evidence documenting Julie dropping the client and attempting to force him to walk after physical therapy, which the reviewer says indicated it was not safe for him to walk because he was weak. In a direct appeal for accountability, the reviewer asks attorneys to review the evidence and take the case, underscoring the seriousness of the alleged incidents and the sense of urgency to address them. The narrative further notes that the reviewer believes there was an attempt to suppress contact and investigation, reflecting concerns about how leadership handled the situation.

This account is presented as a call for accountability and legal review, rather than a settled conclusion, but it casts a long shadow over the organization by describing a pattern of behavior in which violent or dangerous actions allegedly occurred and attempts were made to thwart reporting. The emphasis on video evidence and the explicit request for attorneys to get involved signal that this reviewer views the matter as potentially criminal or at least severely negligent, with implications for patient safety and ethical obligations within the facility. The language used conveys deep distress and a belief that the system failed the client, prompting the urgent plea for external intervention and review.

Beyond the explicit abuse allegations, the reviews include a rich tapestry of experiences from staff members who describe Maxim as a place where onboarding, training, and ongoing development are valued. One reviewer shares a positive view of the onboarding process, highlighting that Maxim's team - specifically naming Sandra the recruiter, and Kaitlyn and Ashley - are very helpful and nice. They describe these colleagues as patient with employees and consistently ensuring that staff feel comfortable with the homes they work in. This depiction suggests that, for many employees, the organization can feel welcoming, supportive, and oriented toward helping staff establish themselves in their roles and find stable hours. The tester even states a clear recommendation to others who are seeking hours, indicating that the scheduling and workload can be favorable for those who want to work.

The positive sentiments about the workplace community are echoed by multiple lines of praise for the company's culture of recognition and patient-centered care. Several comments claim that the office and the broader organization place a strong emphasis on recognizing employee contributions and helping people reach their professional goals. A reviewer proclaims, "I have been working here for over 5 years. I have never worked for a company that is more focused on employee recognition and helping everyone reach goals and advance in the company. This office truly cares about their patients and strives to provide quality services to our clients." Another note reinforces this theme with phrases like "This team really cares about their caregivers and patients!" and "I love working for Maxim. Thank you Maxim!" Additional comments applaud the commitment to training, pointing to national-level training programs and suggesting that the company provides opportunities to grow as a healthcare provider. A reviewer who has been with the company for a decade encourages others to inquire about training and development programs when researching agencies, signaling a belief that education and advancement are integral to the Maxim experience.

Yet, alongside these positive narratives, there are more cautionary or critical voices. One reviewer mentions difficulty in finding sufficient clients or hours, a practical concern that can color one's overall impression of the workplace. Another speaker warns that "If you say anything against this company they will NEVER forget it no matter how much you beg," implying a climate in which dissent or critique could be met with retaliation or at least reputational concerns. These comments contrast with the longer-tenured, positive accounts, underscoring that experiences within the same organization can diverge dramatically depending on role, location, leadership, and perhaps individual managers. The rhetoric of retaliation, if taken at face value, raises questions about how concerns are handled and whether there is room for safe, constructive feedback within the system.

Taken together, the collection reveals a complex ecosystem where compassion for patients, praise for onboarding and professional development, and a strong sense of team culture coexist with troubling allegations of mistreatment and a climate alleged to discourage speaking up. Some reviewers emphasize the care and dedication they have observed or experienced as evidence of a positive work environment and patient-first philosophy, while others insist that serious abuse claims must be independently reviewed and that individuals accused of harmful actions should be held accountable. The duality is stark: supportive colleagues and a nurturing climate for many staff on one side, and a grave, urgent indictment involving a client's safety and a potential cover-up on the other.

If there is a single throughline in these messages, it is the call for safety, accountability, and integrity at the organization. For some, Maxim represents a place where people are valued, trained, and encouraged to grow, with colleagues who are patient and reassuring and patients who receive empathetic care. For others, the same institution is a site of alleged harm that demands outside review and intervention. The contrast highlights the importance of transparent reporting mechanisms, consistent safeguards for patient welfare, and a culture that genuinely listens to concerns - whether those concerns come from patients, families, or frontline staff. The voices combined here urge careful attention to both ends of the spectrum: preserve the positive elements that support excellent patient care and employee development, while vigorously address and investigate the serious accusations to ensure accountability and safety for all clients and workers involved.

This part of Canton, Ohio offers a convenient location with a variety of amenities and services within close proximity. With several medical facilities nearby, including physicians' offices and specialty clinics, residents have easy access to healthcare. There are also numerous dining options ranging from casual eateries like Chipotle and Red Lobster to more upscale restaurants such as Melt Bar and Grilled. Pharmacies like Marc's Stores are within a short distance for medication needs. For leisure and entertainment, there are cafes like Ohio Roasting Company for socializing and theaters such as Cinemark for movie buffs. Additionally, parks like Arboretum Park provide outdoor spaces for relaxation and recreation. Overall, this neighborhood provides a well-rounded living environment with essential resources readily available for seniors considering relocating to the area.

Physicians

• Stark Women's Center (0.1 miles)
• Sears Dental (0.2 miles)
• Thottam Plastic Surgery Center (0.3 miles)
• Rheumatology Clinic of Stark County (0.3 miles)
• Glenbeigh Outpatient Center of Canton (0.5 miles)
• Gastroenterology Associates (0.5 miles)
• Junaelo Womens Clinic (0.5 miles)

Restaurants

• Dave & Buster's (0.1 miles)
• Melt Bar and Grilled (0.2 miles)
• First Watch (0.3 miles)
• Piada Italian Street Food (0.3 miles)
• Chipotle Mexican Grill (0.3 miles)
• Jerzee's Sports Grille (0.4 miles)
• Red Lobster (0.4 miles)

Pharmacies

• Marc's Stores (0.2 miles)
• Walgreens (1.3 miles)
• Rite Aid (1.5 miles)
• Walgreens (1.8 miles)
• Discount Drug Mart (1.9 miles)
• CVS Pharmacy (2.7 miles)
• Marc's Stores (2.8 miles)

Cafes

• Ohio Roasting Company (0.9 miles)
• Starbucks (2.3 miles)
• Starbucks (2.7 miles)
• Starbucks (3 miles)
• Starbucks (3.5 miles)

Hospitals

• Summa Health System (1 miles)
• Jackson Mercy Statcare (1.8 miles)
• Select Speciality Hospital (3.3 miles)
• Select Specialty Hospital-Northeast Ohio (3.3 miles)

Places of Worship

• First Baptist Church Of Canton (1 miles)
• Grace United Methodist Church (2.9 miles)
• Faith Family Church (3.1 miles)

Theaters

• Cinemark (1.1 miles)
• Tinseltown (1.3 miles)

Parks

• Arboretum Park (1.4 miles)
• Lake Cable Village (1.5 miles)
• Dogwood Park (2.4 miles)
• Bors Field (3 miles)
• North Park (3.4 miles)