Senior Helpers

Pros

• Mitch and staff at Senior Caring Service are top notch.
• Mitch and his company are absolutely top notch.
• Their name really does say it all - they CARE.
• Caring Senior Services of Canton is a trustworthy and professional company.
• They will provide non medical support to your loved ones in their home.
• Crystal is beyond amazing.

Cons

• Very disrespectful to there employees and do not train properly
• This place has been bought by another company, so hopefully these bad reviews are considered null and void!
• Cannot recommend because of poor management and lack of qualified caregivers.
• They don't do background checks on their employees or drug test the employees.
• The woman crystal that they have working is rude and disrespectful.

Review

Caring Senior Service in Canton and its extended network of caregivers come across in many voices as a trusted partner for families who want their aging loved ones to remain safely at home. Across the supply of reviews, the recurring image is of a company that treats seniors with genuine care, sensitivity, and respect, while delivering dependable in-home support that helps families breathe easier. Many reviewers highlight their satisfaction with the people behind the service - the staff who show up, listen, and coordinate plans of care designed to preserve independence and comfort for the elderly.

Several reviewers point to the leadership and frontline teams as standout strengths. Mitch and his staff are described as "top notch," "absolutely top notch," and "top-notch" in their attention to the needs of seniors. In various testimonials, clients mention quick outreach and thoughtful planning - Fred, for example, is lauded for his prompt responses and for outlining a plan of care tailored to the client. Jen, Crystal, and other team members are consistently praised for their responsiveness, professional demeanor, and the compassion they bring to challenging times. One reviewer specifically notes that they were impressed by how someone named Fred was "honest and made certain the plan of care was the best for the client," underscoring a culture that emphasizes clarity, honesty, and client-centered decision making.

A common thread in the praise is the emphasis on non-medical in-home support that enables seniors to stay in their own homes longer while ensuring there is someone looking out for them. Reviewers repeatedly mention the peace of mind that comes with having eyes on the situation and help with daily needs, medication reminders, and general caregiving tasks. The message is clear: families want reassurance that their loved ones are safe, comfortable, and well-cared-for in their familiar surroundings, and Caring Senior Service is seen as a reliable means to achieve that goal. Several comments celebrate the "piece of mind" that comes from knowing a dedicated team is attending to their loved ones in the home.

The culture described in many reviews is one of warmth, dedication, and hands-on involvement. Testimonials talk about a "family type atmosphere," a "caring company," and a team that is "passionate and patient." Reviewers recount experiences of going beyond the call of duty to support seniors and their families, with steady communication and a willingness to answer questions or adjust plans as life changes. The sentiment is that Caring Senior Service is not just a provider of services but a partner in caregiving, someone who truly "cares" about the people they serve and about the wellbeing of the entire family.

As with any service, there are voices that raise concerns. A small number of reviewers describe negative experiences, citing issues such as lack of proper training or management challenges and, in one case, disrespectful treatment by a staff member. Another reviewer suggested the company had been bought by another entity, which they hoped would not diminish the quality of care. Additional criticism pointed to concerns about management decisions, the adequacy of caregiver qualifications, and even the handling of background checks and drug testing. These perspectives remind readers that, while many families have had overwhelmingly positive experiences, there are real expectations around training, supervision, and corporate stewardship that continue to require attention and improvement.

Despite the occasional critique, the overall impression from the majority of comments is that Caring Senior Service is deeply invested in recruiting and retaining good caregivers who can deliver compassionate, respectful, and practical in-home support. Several reviewers attest to the owner's or leadership's hands-on approach to building a capable team - someone noting, "I met the owner and learned how they do business. They really spend a lot of time recruiting and hiring only the best caregivers." Others highlight how staff like Crystal have demonstrated extraordinary kindness and dedication, earning strong trust from families who rely on them during emotionally challenging periods. There are also stories of cross-state support, with references to associates in Illinois and Ohio who were responsive, engaged, and genuinely interested in meeting the families' needs.

In sum, the family and community perspective on Caring Senior Service paints a portrait of a company that is largely celebrated for its in-home, non-medical care that helps seniors thrive in their own homes. The praise centers on compassionate, professional caregivers, responsive and honest communication, and a leadership team that appears committed to maintaining high standards and a family-like atmosphere. At the same time, readers are reminded that any service of this nature benefits from ongoing attention to staff training, consistent management practices, and rigorous hiring processes to address the concerns some reviewers raised. For many families seeking in-home support for aging loved ones, the testimonial pool presents Caring Senior Service as a dependable ally - one that many people would eagerly recommend to others facing the journey of caring for an aging parent or relative at home.

This particular area of Canton, Ohio, offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. There are several restaurants nearby, ranging from casual dining options like Tlaquepaque Restaurant and Bubba's 33 to chain establishments such as Olive Garden and Red Lobster. Additionally, there are reputable physicians' offices in the vicinity, including Kidney & Hypertension Consultants and Gastroenterology Associates, providing accessible healthcare services. For those interested in recreational activities, there are several parks within a short distance, such as Lake Cable Village and Arboretum Park, offering opportunities for outdoor leisure and exercise. Moreover, there are shopping options with pharmacies like Marc's Stores and Walgreens nearby for everyday needs. Overall, this area provides a range of services and facilities that could contribute to a comfortable and fulfilling senior living experience.

Restaurants

• Tlaquepaque Restaurant (0.1 miles)
• Bubba's 33 (0.2 miles)
• Olive Garden (0.3 miles)
• First Watch (0.5 miles)
• Chipotle Mexican Grill (0.5 miles)
• Red Lobster (0.6 miles)
• McDonald's (0.6 miles)

Physicians

• Kidney & Hypertension Consultants (0.2 miles)
• Vitreo Retinal Consultants (0.3 miles)
• Glenbeigh Outpatient Center of Canton (0.4 miles)
• Gastroenterology Associates (0.4 miles)
• Tri-County Dermatology (0.4 miles)
• Cardiology One (0.4 miles)
• Thottam Plastic Surgery Center (0.5 miles)

Cafes

• Ohio Roasting Company (0.5 miles)
• Starbucks (2.5 miles)
• Starbucks (2.6 miles)
• Starbucks (3.3 miles)

Pharmacies

• Marc's Stores (0.6 miles)
• Walgreens (0.9 miles)
• Rite Aid (1.1 miles)
• Walgreens (2.2 miles)
• Discount Drug Mart (2.3 miles)
• CVS Pharmacy (2.7 miles)
• Good Neighbor Pharmacy (2.8 miles)

Hospitals

• Summa Health System (0.8 miles)
• Jackson Mercy Statcare (1.4 miles)
• Select Speciality Hospital (3.1 miles)
• Select Specialty Hospital-Northeast Ohio (3.2 miles)

Places of Worship

• First Baptist Church Of Canton (0.9 miles)
• Grace United Methodist Church (3.5 miles)
• Faith Family Church (3.7 miles)

Parks

• Lake Cable Village (0.9 miles)
• Arboretum Park (1.5 miles)
• North Park (3.1 miles)
• Dogwood Park (3.1 miles)
• Bors Field (3.6 miles)

Theaters

• Tinseltown (1.6 miles)
• Cinemark (1.7 miles)