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Saint Luke Lutheran Community of North Canton

Saint Luke Lutheran Community of North Canton is an assisted living and memory care community in Canton, OH.

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Saint Luke Lutheran Community of North Canton

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Saint Luke Lutheran Community of North Canton Saint Luke Lutheran Community of North Canton

220 Applegrove Street North East North, Canton, OH 44720

For more information about senior living options: (866) 208-4318

3.4 from 100 reviews
5 stars
42
4 stars
15
3 stars
12
2 stars
6
1 stars
25

Overall Review of Saint Luke Lutheran Community of North Canton

caveat 18 reviews mention this

Response times raise staffing concerns

Several residents and families report slow responses and understaffing that left needs unmet.

Across multiple reviews, families describe call buttons not getting answered for long periods, nurses seemingly never being around, and residents waiting for help with basic needs. Some reviewers also connect the problem to understaffing, mentioning long delays for assistance and housekeeping, with instances where problems escalated before help arrived. While the community does offer 24-hour call and supervision, residents in these reviews still describe gaps in day-to-day follow-through.

common 22 reviews mention this

Friendly, respectful care comes through

Many reviews describe respectful, attentive caregivers and a supportive experience for rehab and long-term residents.

A strong set of reviews says staff treated residents with respect and dignity and helped people feel safe and comfortable. Several reviewers highlight positive rehab experiences, praising aides and therapy staff for attentive care and supportive communication with families. Even with complaints elsewhere, many comments still credit nurses, aides, and therapists for keeping residents clean, engaged, and cared for.

caveat 4 reviews mention this

Dining issues include cold, missed meals

Some reviews report meal problems such as cold food or incorrect orders.

Meal-related complaints show up as residents receiving food that was cold by the time it arrived or orders being incorrect. A few reviewers also describe cases where meals were not received as expected. The community provides restaurant-style dining, but these reviews suggest dining execution can be inconsistent for some people.

caveat 6 reviews mention this

Cleanliness and maintenance are mixed

Several reviews mention cleanliness and housekeeping concerns, including dirty rooms and sanitation issues.

Multiple reviewers describe dirty or poorly maintained rooms, with examples such as trash not being cleared promptly and sanitation concerns that needed repeated complaints. Some also mention housekeeping delays and issues with carpets or restroom cleanliness, while one review calls out pests and food being affected. Others do say the facility is clean, but the overall feedback includes enough housekeeping concerns to be taken seriously.

caveat 5 reviews mention this

Communication breakdowns frustrate families

Families in several reviews report poor communication and difficulty getting answers.

Several reviews describe unanswered calls, transfers to voice mail, and lack of timely responses when families had questions or needed follow-up. A few reviewers also mention confusion or no communication when requests were made, including concerns about care decisions and coordination. Even where some individuals praised a specific nurse or director, the pattern of delayed or missing communication appears in multiple accounts.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 71 resident community capacity 71 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)
  • Hospice Agency Hospice Agency
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Respite Care Respite Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Akron-Canton Regional (3 miles away) Akron-Canton Regional (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Starbucks (0.2 miles)
  • Starbucks (2.1 miles)
  • Ohio Roasting Company (3.4 miles)
  • Starbucks (3.7 miles)

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Acme (0.3 miles)
  • Marc's Stores (0.6 miles)
  • Discount Drug Mart (0.6 miles)
  • Rite Aid (0.7 miles)
  • Discount Drug Mart (2.1 miles)
  • Walgreens (2.2 miles)

Parks

  • Dogwood Park (0.4 miles)
  • Bors Field (2.1 miles)
  • Schneider Community Park (3.1 miles)
  • Arboretum Park (3.5 miles)
  • Diamond Community Park (3.7 miles)
  • Southgate Park (3.8 miles)
  • Lake Cable Village (4 miles)

Restaurants

  • Swensons Drive-In (0.5 miles)
  • Pav's Creamery in North Canton (1.2 miles)
  • R O's Custard Creations (1.6 miles)
  • Cracker Barrel (1.8 miles)
  • McDonald's (1.9 miles)
  • BJ's Restaurant & Brewhouse (1.9 miles)
  • IHOP (1.9 miles)

Places of Worship

  • Faith Family Church (1.6 miles)
  • Grace United Methodist Church (2.1 miles)
  • First Christian Church (2.2 miles)
  • First Baptist Church Of Canton (3.5 miles)

Physicians

  • Akron Children's Hospital Pediatric Endocrinology (1.7 miles)
  • North Canton Medical Foundation (1.8 miles)
  • Roholt Vision Institute (1.9 miles)
  • Spectrum (2 miles)
  • The Office (2.1 miles)
  • Eye Centers of Ohio (2.4 miles)
  • Physicians Imaging (2.5 miles)

Theaters

  • Cinemark (1.8 miles)
  • Tinseltown (2.2 miles)

Transportation

  • Akron-Canton Airport (CAK) (2.5 miles)

Hospitals

  • Summa Health System (3.5 miles)
  • Jackson Mercy Statcare (3.9 miles)

Frequently Asked Questions

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