Saint Joseph Senior Living

Pros

• The staff at St. Joseph Care Center is extremely friendly, helpful, and caring, creating a welcoming environment for residents.
• The physical therapy (PT) and occupational therapy (OT) therapists are outstanding, personable, and effective in their roles.
• Residents appreciate the variety of activities offered, such as seated yoga and bingo, which contribute to a fun atmosphere.
• The rooms are described as accommodating and homey, with well-thought-out floor plans and nice views.
• The food served at the care center is noted to be outstanding by several residents.
• Families feel comfortable discussing concerns during town hall meetings, where management addresses issues promptly.
• Many residents find the grounds clean and inviting, contributing to an overall positive experience at the facility.
• St. Joseph provides affordable options for families while maintaining a focus on community values such as daily Eucharistic services.

Cons

• The room assigned to the sister is dark, depressing, and poorly maintained, with a lumpy mattress and sparse furnishings, which could negatively affect her spirits.
• The facility suffers from poor management and communication issues, leading to dissatisfaction among residents and their families.
• Staffing shortages result in rushed care, leaving residents feeling neglected and craving interaction that is not provided.
• Agency-employed STNAs are inexperienced, causing concerns about the quality of care and consistency for patients who see new faces daily.
• Total care residents receive inadequate attention and hygiene maintenance; they are often left unattended for extended periods.
• Calls from patients go unanswered by nursing staff and receptionists, leading to a lack of trust in their care.
• There have been reports of dirty conditions within rooms, leaving residents feeling like an inconvenience rather than being cared for properly.

Review

Saint Joseph Care Center, as depicted in a range of reviews from former and current residents and their families, showcases a complex landscape of experiences that highlight both commendable aspects and critical shortcomings in care and facility conditions. While there are pockets of excellence within the staff and services offered, many reviews reflect significant concerns regarding management practices, room conditions, staffing issues, and overall resident care.

A common thread throughout the reviews is the high praise for most of the staff members, especially those involved in physical therapy (PT) and occupational therapy (OT). Many acknowledge the outstanding efforts made by therapists like Faith, who is described as a "dynamo." These professionals are noted for their personable approach, effective treatment plans, and dedication to patient well-being. The supportive nature of these staff members stands out starkly against some negative experiences recounted regarding overall care.

In contrast to the positive impressions left by specific therapy staff members, several reviews express deep dissatisfaction with room conditions found within certain sections of the facility. One review highlights a particular room viewed as dark, cramped, and located next to what seems to be a former gathering room or storage area. The perception of this environment paints a dreary picture that many believe could negatively impact residents’ spirits — especially those who thrive on social interaction. Comments about sparse furnishings and inferior mattress quality indicate that residents may not receive an emotionally uplifting or physically comfortable living space.

Concerns over staffing levels permeate many accounts as well. Numerous reviewers report feeling that staff members are overburdened due to chronic understaffing issues, which results in insufficient attention provided to residents' needs. For instance, caregivers often fail to respond promptly to call buttons or personal requests for assistance; some residents experience distressing delays when seeking help for basic needs such as toileting or personal hygiene care. A lack of familiar faces due to high turnover among agency nurses further compounds anxiety among residents who crave stability in their caregiving environment.

The management has also faced harsh critiques from families expressing disappointment in communication practices during challenging times like lockdowns due to COVID-19. Reports surfaced regarding an Administrator’s condescending manner when addressing concerns raised by family members—a sentiment echoed alongside frustrations about how closely complaints remain unaddressed despite apparent urgency from concerned relatives. This disconnect leaves families feeling unsupported during already difficult circumstances.

Despite these criticisms surrounding care quality and management efficacy at Saint Joseph Care Center—there are instances of satisfaction among other users of its services. Some reviews speak positively about meal offerings and recreational activities available for residents at different levels of care; elements such as bingo games, seated yoga classes, community town hall meetings where concerns can be voiced collectively all paint a more nuanced view of life within this facility. Additionally, some family members have expressed appreciation for low-cost transportation services made available through St Joseph's network for medical appointments—an important feature that reflects thoughtful consideration given towards practical resident needs.

Ultimately, Saint Joseph Care Center represents a duality: while it may serve well under certain departments with dedicated therapists providing invaluable support—as evidenced by numerous glowing testimonials—the overarching narrative finds itself marred by significant lapses concerning living conditions present within shared spaces or sheer staffing constraints impacting day-to-day operations. Such factors contribute heavily toward shaping overall perceptions amongst families wrestling with tough decisions about long-term elder care options amid various challenges inherent in today’s health landscape.

Physicians

• Dr. Zenaida Chughtai (1.4 miles)
• The Office (4.5 miles)
• East Canton Medical Group (4.7 miles)
• Phoenix Rising (5.9 miles)
• N Community Dialysis Units (6.5 miles)
• Jonathan Congeni MD (6.5 miles)
• Cisneros Gerardo MD (6.6 miles)

Pharmacies

• Rite Aid (1.5 miles)
• Medicine Shoppe (1.5 miles)
• Discount Drug Mart (2.8 miles)
• Walgreens (4.5 miles)
• Marc's Stores (5.4 miles)
• Medtime Pharmacy (5.7 miles)
• Walgreens (5.8 miles)

Restaurants

• Grinders Above & Beyond (1.6 miles)
• McDonald's (1.6 miles)
• Bob Evans (2.5 miles)
• Arby's (2.8 miles)
• Taco Bell (3 miles)
• Country Cones (3.3 miles)
• Gervasi Vineyard & Italian Bistro (3.5 miles)

Parks

• Metzger Park (2.7 miles)
• Martindale Park (3.5 miles)
• Schneider Community Park (3.6 miles)
• Diamond Community Park (3.8 miles)
• East Canton Village Park (4.4 miles)
• Bors Field (4.7 miles)
• Dogwood Park (6.4 miles)

Places of Worship

• First Christian Church (4.5 miles)
• Grace United Methodist Church (4.8 miles)
• St Haralambos Greek Orthodox Church (5 miles)
• First Baptist Church Of Canton (7.2 miles)

Cafes

• Starbucks (4.6 miles)
• Starbucks (5.7 miles)
• Starbucks (6.8 miles)

Hospitals

• Select Specialty Hospital-Northeast Ohio (6.5 miles)
• Select Speciality Hospital (6.6 miles)
• Summa Health System (7.4 miles)
• Case Manager At Mansard Med (7.4 miles)
• Aultman Hospital (7.4 miles)
• Immediate Medical Services (7.6 miles)

Theaters

• Cinemark (7.4 miles)