Mccrea Manor Nursing & Rehab Center
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2040 Mccrea Street, Alliance, OH 44601
For more information about senior living options: (844) 490-3973
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McCrea Manor has been described by many as a place with real strengths and real flaws, yielding a broad spectrum of experiences from families who have relied on its care. On the positive side, several residents' families report a smooth transition home after a stay at the facility, and they highlight moments that stood out as genuinely caring, attentive, and supportive. One family member who recently had a loved one discharged after a period of care at McCrea Manor described a seamless handoff and a lot of appreciation for the level of attention their relative received during the stay. They also noted that the building's furry visitors became a cherished highlight, a small touch that helped brighten days and foster a sense of comfort for their loved one.
Amid these largely favorable impressions, however, there is also persistent, pointed criticism directed at specific staff groups and at certain administrative practices. A person serving as power of attorney for a resident expressed strong, negative feelings about particular individuals in the facility rather than the overall institution. They singled out Krista and much of the administrative staff as uncaring and heartless, urging other families not to place their loved ones under their care because of those experiences. The same voice also suggested that the on-staff physician's professional status should be reconsidered in light of the care they observed. This account stands apart from the broader positive sentiment, presenting a stark counterpoint to the more favorable reviews and signaling a split in perceived quality of care across different departments and personnel.
Across multiple accounts, praise for the caregiving staff is a recurring theme. Reviewers describe "amazing" staff and "great care," with one person even recommending McCrea Manor highly for a loved one. Instances of warmth and familiarity surface in several comments, including language about treating residents like family, not merely as names on a door. Several reviewers credit the facility with ensuring residents feel seen and valued, and some express gratitude for specific staff members who helped with admissions or made the process smoother. In particular, a staff member named Erika is singled out for her clear explanations of the admission process and for facilitating a smooth experience, while remarks about well-prepared meals and enjoyable cookies also appear as small but meaningful positives. A sense of community involvement is also highlighted, with appreciation directed toward the facility's marketing team for helping the broader community.
There are reviews that note tangible improvements tied to management changes. One reviewer who had a relative there for more than a year described a "breath of fresh air" since the new management took over, calling it a positive shift and thanking the team for their ongoing efforts. This sentiment sits alongside comments about the facility's cleanliness and the general impression that the location houses caring staff who work to support residents and their families, even if there is room for improvement. Another reviewer pointed to the staff's efforts to balance "the chaos going on in our world today" with diligent care and indicated that, while there are both high and low moments, up to the present management there has been continued collaboration to resolve concerns.
Yet the collection also contains powerful, grave concerns about safety, communication, and follow-through on medical needs. One disgruntled family member recounted a deeply troubling medical lapse involving their mother: a catheter and drain tube that should have been removed after surgery were left in place, with the clinic failing to arrange a follow-up appointment. The reviewer emphasized the long delay - weeks after surgery - and criticized the Director of Nursing for not providing an explanation, labeling the situation as negligent and dangerous. This account portrays a care environment where essential post-operative steps and timely communications appear to have broken down, leading to a strong sense of betrayal and fear for the patient's health.
Other reviews recount experiences of neglect and alarming lapses in daily care. A grandchild who has since lost their grandmother claimed a pattern of being left unattended during meals, resulting in a near-medical crisis for their relative. There are allegations of a resident being left with limited assistance, dirty conditions, and a lack of timely attention from staff, with the front desk described as rude or inaccessible. Some reviews raise concerns about reviews appearing overly positive, suggesting that staff or others may be posting favorable remarks to bolster ratings rather than reflecting true experiences. Several reviewers urge readers to verify information with state complaints and to visit unannounced, even on weekends, to get an authentic sense of how care is delivered.
A particularly severe critique centers on the experience of a parent of a resident who was at McCrea Manor for a relatively short period before passing away. This account details repeated falls, multiple instances of inadequate nurse or aide attention, late or non-existent updates to the family, and poor coordination with after-hours communication channels. The reviewer recalls that after-hours calls often went to voicemail, and they describe an overall impression that essential family updates and patient safety were not being prioritized. In the closing notes of this testimony, there is a direct, uncompromising admonition to seek care elsewhere, underscoring a belief that another facility would provide more reliable supervision and communication.
Taken together, the reviews present a complex portrait of McCrea Manor: a facility that some families experience as a well-run, compassionate place where residents are treated with dignity, where staff like Erika or other caregivers contribute positively to the admissions process and daily life, and where community outreach and cleanliness are assets. At the same time, the same body of reviews contains serious warnings about inconsistent care, administrative friction, and communication gaps. Specific incidents of neglect, delayed follow-ups, and perceived indifference from certain staff members color many families' perceptions, with some urging caution and others calling for accountability among leadership and frontline workers alike. For anyone considering McCrea Manor, these reports suggest a careful, informed approach: engage directly with staff and administration, request clear care plans and regular updates, observe operations in person, and consider corroborating experiences with state health inspections to form a complete view of how the facility currently operates.
Mccrea Manor Nursing & Rehab Center in Alliance, OH is a premier assisted living community that offers a range of care services to cater to the individual needs of its residents. With both board and care home options as well as a skilled nursing facility, Mccrea Manor provides a comfortable and supportive environment for seniors.
Residents at Mccrea Manor can enjoy a variety of amenities designed to enhance their quality of life. The community features a spacious dining room where residents can savor delicious and nutritious meals prepared by professional chefs. The fully furnished accommodations provide a cozy and homelike atmosphere, while the outdoor spaces and garden allow residents to relax and enjoy nature.
In addition to the physical comforts of the community, Mccrea Manor also offers assistance with daily activities such as bathing, dressing, and transfers. The dedicated staff works closely with health care providers to ensure that each resident receives appropriate care coordination. Medication management and specialized dietary restrictions are also taken into consideration.
Transportation arrangements are available for medical appointments, ensuring that residents have easy access to necessary healthcare services. There are also numerous nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, and hospitals.
Residents at Mccrea Manor benefit from a vibrant social life through scheduled daily activities that foster engagement and companionship among peers. Whether participating in group outings or enjoying on-site events and entertainment options, there is always something exciting happening at Mccrea Manor.
Overall, Mccrea Manor Nursing & Rehab Center offers an exceptional assisted living experience where seniors can receive personalized care in a warm and welcoming environment.
Mccrea Manor Nursing & Rehab Center is located at 2040 Mccrea Street, Alliance, OH 44601 in Stark County, Ohio
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