London Health & Rehab Center in London, OH
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218 Elm Street, London, OH 43140
For more information about senior living options: (844) 490-3973
The staff at London Health and Rehab are consistently helpful and genuinely dedicated to helping residents regain their independence. The care team is loving, thoughtful, and truly cares for those in their care. The activity director Tiffany ensures residents participate in enjoyable activities every day. The facility is welcoming and keeps residents active, creating a positive environment. Nurses, aides, and volunteers provide attentive, personal care as if each resident were a family member. Therapists are knowledgeable and patient, guiding residents toward their rehab goals. The enrichment program makes residents feel like part of the family and supports meaningful engagement. Megan Reisinger is recognized for honesty, dedication, and advocacy for quality senior care.
The facility is described as a disgusting place where they never answer the phone and medical services are severely lacking. The reviewer states that the staff did not provide proper medical care, failed to call a doctor or ambulance, and left a patient unable to breathe. The grandmother's stay reportedly included never seeing a doctor and no ambulance being called after a heart attack. The reviewer calls it the worst place ever, noting that medications were not administered and nurses were on their phones, ignoring calls. The sister was attacked by a roommate, left with a black eye, and contracted lice and pink eye during her stay. The reviewer claims the facility's claimed 89% resident approval rate is untrue and that the quality of care did not meet expectations.London Health and Rehab Center is best suited for families seeking a rehabilitation-forward community where attentive, compassionate staff and a lively enrichment program define daily life. This is a setting built for residents who want to regain function and return home, with therapists and aides who push toward meaningful progress. The facility earns particular value for those who appreciate a warm, family-like atmosphere: staff members who genuinely care, activities staff who curate engaging options every day, and a sense that residents are treated as people first, not as medical cases. For families dialing in respite stays or short-term rehab, the positive tempo and visible dedication of the caregiving team are especially compelling.
At the same time, prospective residents and families should clearly consider alternatives if medical complexity, rapid response to acute changes, or ironclad reliability in physician oversight are non-negotiables. Several reviews flag concerns about staffing strain and inconsistent responsiveness, including times when calls were not answered promptly or medical needs were not escalated as quickly as hoped. A few families report experiences that feel neglectful or insufficiently proactive, with troubling consequences. Those with highly complex or chronic conditions, or with a history of needing near-continuous doctor involvement, may want to compare other options that emphasize more predictable medical management and stronger physician presence.
The strongest pros at London Health and Rehab, caring, personable staff; a robust enrichment program; clean, welcoming environments; and a rehab-oriented focus, tend to offset many downsides for most families. Residents consistently describe staff as loving, attentive, and genuinely invested, with nurses and aides going the extra mile to meet daily needs and provide reassurance. The activity director and the overall program frequently receive praise for keeping residents engaged, socially connected, and motivated to participate in meaningful activities. Cleanliness and pleasant décor reinforce a dignified, home-like ambience that can ease transitions for older adults moving into care.
Still, the main cons cited revolve around staffing pressures and variable communication, which can undermine confidence during urgent situations. A number of reviews acknowledge that staff work hard, but the realities of turnover and resource limits can slow responses, especially on busy shifts. There are also deeply troubling anecdotes about neglect or delayed medical attention that led to hospitalizations or the need for external care. While these cases appear as outliers relative to the overall mix, they are not trivial. For families evaluating this center, a candid assessment of the unit’s nurse coverage, incident reporting culture, and the admission pathway, particularly how concerns are escalated and how quickly a resident’s doctor is consulted, should drive the decision.
On balance, the pros, compassionate staffing, evident resident engagement, strong rehabilitation teams, and a homey, well-maintained setting, offer substantial value when aligned with a rehab-to-home goal. The cons remind that this is not a flawless operation and that experiences can diverge widely by shift, unit, and individual staff dynamics. For families prioritizing a vibrant daily routine and proven rehab outcomes, London Health & Rehab Center can deliver meaningful progress and heartfelt care. For those who require near-perfect reliability in medical oversight or who have witnessed systemic lapses in communication, exploring alternatives with heavier medical integration or tighter governance may be prudent.
Practical guidance for decisions to move forward here includes meeting the admissions team, especially the care coordinator who handles transitions. Ask to observe a therapy session, tour the rehabilitation wing, and discuss how care plans adapt if a resident’s condition changes. Probe specifically about nurse-to-resident ratios on the unit, how on-call physicians are integrated, and the process for urgent medical escalation. If respite care or post-acute rehab is the goal, request a trial period to assess how well the environment supports a return to independence. In short, London Health and Rehab Center stands out for its heart-driven care and rehab drive, but families should enter with a clear view of potential staffing gaps and the seriousness of any past concerns.
In sum, this community is a strong fit for active rehab-focused residents who value warmth, daily engagement, and a care team that treats families as partners. It is less ideal for those requiring unwavering, immediate medical oversight or for families who cannot tolerate even occasional lapses in responsiveness. The decision should hinge on a concrete assessment of current staffing stability, the tone of on-site leadership, and the facility’s ability to deliver consistent medical communication. With the right expectations and diligent direction, London Health and Rehab Center can be a deeply satisfying choice for the right resident.
79 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.London Health & Rehab Center in London, OH is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. With a beautiful and spacious facility, residents can enjoy a variety of recreational activities and convenient services.
The community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each resident's room for entertainment purposes. Community operated transportation is provided for easy access to nearby locations such as shopping centers or cultural events.
For those who need access to computers, there is a computer center available on-site. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by professional chefs. A fitness room is also available for individuals who want to stay active and maintain their physical health.
Each resident's room comes fully furnished, ensuring they have all the necessary amenities for comfortable living. There is also a gaming room where residents can socialize and engage in friendly activities. The community boasts beautiful gardens, providing a tranquil outdoor space for relaxation.
Housekeeping services are provided to ensure cleanliness and tidiness within the facility. Each resident has a private bathroom for their convenience. A small library is available for residents who enjoy reading, while telephone services keep them connected with loved ones.
Transportation arrangements are made both for non-medical purposes and transportation to doctors' appointments if needed. Move-in coordination makes the transitioning process smooth and stress-free for new residents. A wellness center helps residents maintain their overall health, while Wi-Fi/high-speed internet keeps them connected online.
In terms of care services, London Health & Rehab Center provides 24-hour call system support and supervision to ensure the safety of its residents. Trained staff are available to assist with activities of daily living including bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetes diets.
Medication management ensures that medications are taken correctly as prescribed by physicians. A mental wellness program is in place to support the emotional well-being of residents. A variety of activities are provided, including fitness programs, planned day trips, and resident-run activities to keep residents engaged and entertained.
The community is conveniently located near four pharmacies, six physicians' offices, three restaurants, one transportation service, four places of worship and three hospitals for easy access to essential services and amenities. London Health & Rehab Center aims to provide a comfortable and enriching living environment for its residents while prioritizing their physical, emotional, and social well-being.
London Health & Rehab Center is located at 218 Elm Street, London, OH 43140 in Madison County, Ohio
London Health & Rehab Center on seniors.fyi includes 9 photos including images showing interior, lighting, waiting area, bedroom, salon, dining, bathroom, shower, and more.
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Interior
Bedroom
Dining
Lighting
Bathroom
Exercise Equipment
Office
Waiting Area
Shower
