London Health & Rehab Center

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  • Interior

    A modern kitchen featuring wooden cabinets and essential appliances.

  • Bedroom

    A spacious hospital room featuring two beds with bedside tables and soft lighting.

  • Dining

    A spacious dining area with neatly set tables and a warm, welcoming atmosphere.

  • Lighting

    A modern reception area with a wooden counter, ideal for healthcare settings.

  • Bathroom

    A spacious and accessible bathroom featuring a bathtub and a shower area.

  • Exercise Equipment

    A well-equipped physical therapy room featuring balance bars, exercise equipment, and a vibrant orange exercise ball.

  • Office

    A well-furnished conference room with a round table and comfortable chairs, ideal for meetings and discussions.

  • Waiting Area

    A cozy hair salon setup featuring a comfortable chair, vanity area, and mirror.

  • Shower

    A modern and clean bathroom featuring a tub, shower, and ample lighting.

London Health & Rehab Center

218 Elm Street, London, OH 43140

For more information about senior living options: (844) 490-3973

4.3 from 42 reviews
5 stars
34
4 stars
0
3 stars
1
2 stars
0
1 stars
7

Skilled Nursing Facility

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    Overall Review of London Health & Rehab Center

    Pros

    • pro The staff at London Health and Rehab are caring, attentive, and genuinely committed to helping residents recover.
    • pro The facility is clean, welcoming, and nicely decorated, with seasonal touches that uplift residents and families.
    • pro Tiffany, the life enrichment director, ensures residents get to go places and enjoy daily activities.
    • pro Heidi and Taylor provide excellent care and consistently go the extra mile for residents.
    • pro Megan Reisinger is an honest, compassionate advocate who helps families navigate admissions and care.
    • pro The dining hall offers tasty, well-presented, and plentiful meals with good variety.
    • pro The rehabilitation therapists are knowledgeable, patient, and dedicated to helping residents reach their goals.
    • pro The nurses, aides, and volunteers provide personal loving care as if each resident were a family member.
    • pro The enrichment program and activities make residents feel like part of a caring community.
    • pro Families consistently report that staff are kind, helpful, and deeply dedicated to their loved ones.
    • pro The facility fosters a warm, welcoming environment where residents feel safe and well cared for.
    • pro Megan R. is widely praised for her hard work, attentiveness, and big heart.

    Cons

    • pro One reviewer described the facility as disgusting, claiming phones were never answered and medical services were severely lacking, leaving a congested patient without proper care.
    • pro Another reviewer stated the facility did not take care of their mother, blaming neglect for a serious infection that led to hospitalization within less than three weeks.
    • pro A reviewer noted staffing issues, saying the staff struggle with staffing and some employees work six 12-hour shifts in a row to cover the unit.

    Review

    London Health and Rehab Center in London, Ohio, is described repeatedly by families as a place where compassion, cleanliness, and active engagement come together to support residents during rehabilitation and recovery. Across many experiences, residents and their loved ones emphasize that the staff genuinely wants to do their best work and that the atmosphere is consistently welcoming and uplifting. From the moment people arrive, the environment feels oriented toward helping residents regain strength and enjoy meaningful daily activities.

    Families consistently highlight the warmth and thoughtfulness of the team. One reviewer praises the staff as "loving, thoughtful, and actually cares," noting that the facility is kept clean and orderly. The activity program stands out in particular, with daily outings and engaging activities that help residents stay connected to the world beyond the center. A standout figure for many families is Tiffany, the life enrichment or activities director, who makes sure residents go places and participate in varied, enjoyable experiences every day. Comments like "The actives here are amazing" and "Tiffany Castle is the best activities director here" reflect how central these programs are to residents' well-being, with activities described as providing joy, purpose, and a sense of community.

    Several residents' families speak highly of the admissions and coordination process, especially Megan Reisinger. She is repeatedly singled out as honest, responsive, and genuinely caring, with families expressing gratitude for her advocacy and her ability to navigate complex paperwork and logistics. Other staff members praised for their devotion include Victoria and Heidi, the latter described as going above and beyond in final hours with tender, attentive care. The sentiment is that the entire administrative and nursing team works in concert to ensure residents feel safe, heard, and well cared for, from admission to daily care and even end-of-life moments.

    There are powerful testimonials about rehabilitation and clinical care as well. A reviewer who spent time at the center during rehabilitation notes that therapists were knowledgeable, patient, and goal-oriented, helping them regain walking ability and even leave with an improved level of independence. The overall care environment is described as highly attentive, with nurses, aides, and volunteers delivering personal, loving care as if every resident were family. The dining experience is also highlighted, with seasonal decorations and delicious, well-presented meals offering variety and thoughtful choices, underscoring the center's attention to residents' comfort and dignity.

    Family members who entrusted loved ones to London Health and Rehab share deeply meaningful stories of connection and gratitude. One grandmother, who had been reluctant about the idea of a nursing home, eventually felt that the place did not resemble a typical institution and spoke fondly of the staff who made her last weeks both comfortable and joyful. Another family member described the staff as treating their mom "like one of their own," with caregivers who listened, answered questions, and consistently put a smile on their loved one's face. Across these stories, the enrichment program - along with a sense of community and belonging - emerges as a core strength.

    Of course, not every review is without concern. A minority of comments reflect negative experiences, including reports of long-standing staffing challenges and a sense that some services or communications could be improved. One reviewer described the facility as "disgusting," citing missed phone calls and inadequate medical responsiveness, while another mentioned neglect that led to a hospital admission. These notes acknowledge that, like many care centers, staffing pressures and occasional gaps can occur, and they stand in contrast to the otherwise consistently glowing praise for staff dedication and resident-centered care found in the bulk of feedback. The presence of these concerns serves as a reminder of the ongoing need for robust staffing, reliable communication, and sustained quality across all departments.

    Despite these few criticisms, the overall impression of London Health and Rehab is one of a place where care, compassion, and community are lived every day. Families describe a team that prioritizes resident well-being, with a culture built on kindness, genuine engagement, and a shared commitment to helping residents return home stronger or to live out their days with dignity and connection. The center's emphasis on active participation, strong family partnerships, and attentive clinical care emerges as its defining strength, supported by a staff famously willing to work hard and show up for residents and their families in meaningful ways. In sum, for many families, London Health and Rehab Center represents a trusted, caring home where residents are treated with respect, patience, and an unmistakable layer of human warmth.

    Features

    Housing

    • 79 resident community capacity 79 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    London Health & Rehab Center in London, OH is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. With a beautiful and spacious facility, residents can enjoy a variety of recreational activities and convenient services.

    The community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each resident's room for entertainment purposes. Community operated transportation is provided for easy access to nearby locations such as shopping centers or cultural events.

    For those who need access to computers, there is a computer center available on-site. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by professional chefs. A fitness room is also available for individuals who want to stay active and maintain their physical health.

    Each resident's room comes fully furnished, ensuring they have all the necessary amenities for comfortable living. There is also a gaming room where residents can socialize and engage in friendly activities. The community boasts beautiful gardens, providing a tranquil outdoor space for relaxation.

    Housekeeping services are provided to ensure cleanliness and tidiness within the facility. Each resident has a private bathroom for their convenience. A small library is available for residents who enjoy reading, while telephone services keep them connected with loved ones.

    Transportation arrangements are made both for non-medical purposes and transportation to doctors' appointments if needed. Move-in coordination makes the transitioning process smooth and stress-free for new residents. A wellness center helps residents maintain their overall health, while Wi-Fi/high-speed internet keeps them connected online.

    In terms of care services, London Health & Rehab Center provides 24-hour call system support and supervision to ensure the safety of its residents. Trained staff are available to assist with activities of daily living including bathing, dressing, and transfers. Special dietary restrictions are accommodated, including diabetes diets.

    Medication management ensures that medications are taken correctly as prescribed by physicians. A mental wellness program is in place to support the emotional well-being of residents. A variety of activities are provided, including fitness programs, planned day trips, and resident-run activities to keep residents engaged and entertained.

    The community is conveniently located near four pharmacies, six physicians' offices, three restaurants, one transportation service, four places of worship and three hospitals for easy access to essential services and amenities. London Health & Rehab Center aims to provide a comfortable and enriching living environment for its residents while prioritizing their physical, emotional, and social well-being.

    Nearby Places of Interest

    Hospitals

    • The Arbors of London (0 miles)
    • Madison County Hospital (0.6 miles)
    • Madison Health (0.6 miles)
    • Springfield Urology (18.6 miles)

    Physicians

    • Madison Medical Center (0.1 miles)
    • Ramalingam Selvarajah (0.2 miles)
    • Kearfott Jeffrey MD (0.4 miles)
    • Park Avenue Family Practice (0.5 miles)
    • Cain Jeffrey DPM (0.6 miles)
    • Greater Ohio Eye Surgeons (0.8 miles)
    • Greater Ohio Cardiology (9.3 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Kroger Pharmacy (0.6 miles)
    • Ernie's Pharmacy (0.9 miles)
    • Medicine Shoppe Pharmacy (0.9 miles)
    • Village Pharmacy (13.3 miles)
    • Walmart Pharmacy (16.9 miles)
    • CVS Pharmacy (17.2 miles)

    Restaurants

    • McDonald's (0.8 miles)
    • Red Brick Tavern (0.8 miles)
    • M & M Diner (1 miles)
    • Wendy's (5.1 miles)
    • McDonald's (5.1 miles)
    • Waffle House (5.7 miles)
    • Arby's (5.9 miles)

    Places of Worship

    • Catholic Diocese of Columbus (0.8 miles)
    • Restoration Worship Center (0.8 miles)
    • Fountain of Truth Ministries (0.9 miles)
    • Miller, Chester I: Chester I Miller (3.2 miles)
    • Procter Camp & Conference Center (9.2 miles)
    • Maranatha Community Fellowship (11 miles)
    • St Charles Borromeo (11.2 miles)

    Transportation

    • Amazing Creations Taxidermy (1.1 miles)

    Parks

    • Prairie Oaks Metro Park (11.3 miles)
    • Battelle Darby Creek Metro Park (12.5 miles)
    • Goshen park (13.9 miles)
    • Freedom Park (16.1 miles)
    • CJ Brown Playground (16.6 miles)
    • Hilliard Municipal Park (17.3 miles)
    • Pastime Park (17.5 miles)

    Cafes

    • Panera Bread (16.7 miles)
    • Tim Hortons (17.7 miles)

    Theaters

    • Cinema 10 (16.7 miles)
    • AMC Starplex Columbus 10 (16.8 miles)

    Frequently Asked Questions

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