The Madison Senior Living Community

Pros

• The staff at The Madison Senior Living Community is consistently described as friendly, caring, and genuinely invested in the well-being of residents and their families.
• The facility is noted for its cleanliness and maintenance, providing a safe and comfortable environment for residents.
• Residents enjoy a variety of activities, including bingo, social gatherings, and special events that foster community engagement.
• Many reviewers commend the delicious food options available, appreciating the healthy variety on the menu.
• Communication with staff is highlighted as excellent, with prompt responses to questions and concerns from family members.
• Residents often feel welcomed and valued within the community atmosphere, contributing to a sense of home.
• The Independent Living cottages are praised for their charm and suitability for wheelchair accessibility.
• Families recognize the effort made by staff to ensure smooth transitions for new residents, including assistance with moving furniture into living spaces.

Cons

• The facility is short-staffed, leading to frustration with the level of care provided.
• There were concerns about the lack of communication regarding medication orders and health issues.
• Some residents have reported that they had to manage much of their loved ones' care on their own.
• One family experienced a significant issue when their loved one contracted COVID-19 without proper notification from the staff.
• There are complaints about the inconsistency in laundry services included in the monthly price, which were not handled adequately.
• The food quality was noted as sometimes unrecognizable, and some meals lacked seasoning or variety, particularly on weekends.
• Some families felt pressured to use the facility's in-house doctor and pharmacy against their preferences.
• A resident’s room cleanliness was a concern, especially given his visual impairment which made it difficult for him to maintain order.

Review

The Madison Senior Living Community presents a multifaceted picture based on numerous reviews from residents and their families. While many appreciate the welcoming atmosphere, quality accommodations, and friendly staff, concerns regarding medical care and staffing shortages are prevalent. This duality of experience makes it essential to delve deeper into the strengths and weaknesses highlighted by those who have firsthand experience with the facility.

One of the most consistently praised aspects of The Madison is its inviting atmosphere. Residents often describe the staff as friendly, caring, and helpful—qualities that seem to foster a sense of community. Many reviewers commend individual staff members by name for their kindness and attentiveness, indicating a personal touch in the care provided. The organization offers various activities that help residents remain engaged, such as bingo and social gatherings, which add to the community vibe. For some families, this level of engagement has been heartwarming; they appreciate events like parades where family members can show support for their loved ones while boosting morale among residents.

Accommodations at The Madison appear to meet many residents' needs. Reviews frequently note that independent living cottages are well-maintained, clean, and homely—often described as “little apartments” rather than traditional nursing homes. Holiday decorations further nurture a warm environment that feels inviting to both residents and visitors alike. However, there are suggestions for improvement; for example, some reviewers express a desire for larger doorways to facilitate wheelchair access more easily.

Food service is another area receiving mixed reviews. Many find the menu offers a healthy variety with appealing options like small desserts; however, there are also voices expressing dissatisfaction with food quality on weekends or specific meals being unrecognizable. Additionally, some residents feel that meals should be tailored more personally—such as cutting food into smaller portions for those who require assistance due to health issues like blindness or mobility challenges.

Despite these positive attributes, several reviews raise serious concerns about staff shortages and how they affect caregiving quality. A few family members experienced significant frustrations related to inadequate communication about medical needs for their loved ones—a situation heightened when medications were ordered without informing them appropriately. Instances where facilities did not follow through on promises (like bi-weekly cleaning) were also noted as distressing elements contributing to an overall feeling of neglect in certain situations.

In terms of safety protocols amid health crises like COVID-19, there are conflicting reports about transparency and communication from management concerning infections within the facility. The dissatisfaction expressed stems from incidents where family members felt uninformed about critical health developments involving their loved ones; such experiences understandably leave families feeling distressed during already challenging times.

Overall impressions vary widely at The Madison Senior Living Community—from exceptional levels of care showcased by dedicated employees willing to go above and beyond to create positive experiences for residents—to notable areas requiring improvement in staffing levels and health communications that should be addressed urgently. While some individuals would readily recommend this community based on their positive experiences with compassionate staff members (like Amanda), others caution potential families based on troubling accounts regarding medical oversight or urgent care needs not being met adequately within this environment.

Thus emerges a complex narrative: The Madison has genuine strengths worth applauding but also faces real challenges in ensuring all resident needs—from basic hygiene services to thorough medical monitoring—are met consistently across every level of care offered within this senior living community.

This area of London, Ohio, offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable lifestyle. There are several pharmacies in close proximity for easy access to medication and healthcare needs. Additionally, there are multiple physicians� offices nearby for medical care. Places of worship are also available for spiritual comfort and community involvement. The selection of restaurants provides options for dining out or grabbing a quick meal. Hospitals are within reach in case of emergencies, and transportation services are available for convenience. Parks offer opportunities for outdoor recreation and relaxation, while cafes provide spaces to socialize over coffee or a meal. For entertainment, there is a movie theater nearby. Overall, this part of London, Ohio, presents a well-rounded environment with essentials and activities to support a fulfilling senior living experience.

Pharmacies

• Kroger Pharmacy (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Ernie's Pharmacy (1.7 miles)
• Medicine Shoppe Pharmacy (1.7 miles)
• Village Pharmacy (13.9 miles)
• Walmart Pharmacy (15.7 miles)
• CVS Pharmacy (15.9 miles)

Physicians

• Kearfott Jeffrey MD (1.1 miles)
• Madison Medical Center (1.3 miles)
• Ramalingam Selvarajah (1.3 miles)
• Greater Ohio Eye Surgeons (1.6 miles)
• Park Avenue Family Practice (1.7 miles)
• Cain Jeffrey DPM (1.8 miles)
• Greater Ohio Cardiology (8 miles)

Places of Worship

• Fountain of Truth Ministries (1.2 miles)
• Catholic Diocese of Columbus (1.6 miles)
• Restoration Worship Center (1.7 miles)
• Miller, Chester I: Chester I Miller (4.3 miles)
• Procter Camp & Conference Center (9.5 miles)
• Maranatha Community Fellowship (10.1 miles)
• St Simon & Jude Church (10.3 miles)

Restaurants

• M & M Diner (1.2 miles)
• McDonald's (1.6 miles)
• Red Brick Tavern (1.6 miles)
• Wendy's (4.3 miles)
• McDonald's (4.3 miles)
• Waffle House (4.9 miles)
• Arby's (5 miles)

Hospitals

• The Arbors of London (1.3 miles)
• Madison County Hospital (1.8 miles)
• Madison Health (1.8 miles)
• Mount Carmel Grove City (18.7 miles)

Transportation

• Amazing Creations Taxidermy (1.9 miles)

Parks

• Prairie Oaks Metro Park (10.1 miles)
• Battelle Darby Creek Metro Park (11.1 miles)
• Goshen park (14.5 miles)
• Freedom Park (14.8 miles)
• Hilliard Municipal Park (16.2 miles)
• Homestead Park (16.5 miles)
• Pastime Park (16.8 miles)

Cafes

• Panera Bread (15.4 miles)
• Starbucks (18.2 miles)

Theaters

• AMC Starplex Columbus 10 (15.6 miles)
• Cinema 10 (18 miles)