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Arbors West in West Jefferson, OH

Arbors West is a nursing home community in West Jefferson, OH.

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Arbors West in West Jefferson, OH

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375 West Main Street, West Jefferson, OH 43162

For more information about senior living options: (866) 208-4318

3.6 from 65 reviews
5 stars
38
4 stars
4
3 stars
1
2 stars
3
1 stars
19

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of Arbors West

common 18 reviews mention this

Care and friendliness are a constant

Residents and families frequently describe staff as welcoming, helpful, and caring.

Many reviews highlight staff members as friendly and professional, with families saying they felt supported and listened to. Several also praise hands-on care, including day-to-day help and individualized treatment plans. A number of reviewers mention positive experiences with the broader care team and the environment during visits. Overall, warmth and responsiveness are a recurring theme across the feedback.

differentiator 5 reviews mention this

Rehab and therapies get strong praise

Reviews describe meaningful rehab and therapy support during recovery.

Multiple residents’ families point to therapy and rehabilitation as a strong part of the experience. One reviewer specifically calls out physical, occupational, and speech therapy, while another credits the team with helping their loved one after a stroke. Reviews also tie progress and outcomes to the therapy team, rather than only daily assistance. Taken together, the rehab focus shows up as a practical benefit for families considering care.

  • A physical therapy room with a blue exercise ball, parallel bars, and stairs.
common 5 reviews mention this

Activities keep residents engaged

Residents and families mention varied activities led by an engaged team.

Activity programming shows up repeatedly, with reviewers describing day-to-day engagement and a range of options. Several reviews specifically mention the Activities Director and positive interactions during visits. Others say there is a wide range of activities aimed at keeping residents involved. This emphasis on engagement complements the rehab-focused feedback seen elsewhere in reviews.

caveat 5 reviews mention this

Cleanliness and odor complaints repeat

Some reviews report ongoing cleanliness and odor concerns in the facility.

A recurring set of comments describe unpleasant urine-related odors that reviewers say they noticed during visits. Others raise cleanliness issues alongside pest concerns, including mentions of roaches and cockroaches. One reviewer also describes the facility as looking dirty during a short stay. While some families report a clean facility, the negative feedback about smell and cleanliness is frequent enough to matter.

caveat 6 reviews mention this

Staffing and response timing are questioned

Some families describe delays getting help, including hygiene and communication.

Several reviews complain about not getting timely assistance, including delayed help with changing or bathing. There are also accounts of missed or not-scheduled medical transportation, plus families saying they had to wait to be assisted. Communication frustrations show up too, including difficulty reaching someone by phone. A few reviews also describe residents being left waiting for assistance with basic needs. Across these comments, staffing adequacy and response timing appear to be major concerns for some families.

common 2 reviews mention this

Local errands are close by

Nearby destinations can support visits and errands.

The area includes nearby medical and everyday destinations that could make it easier for families to manage appointments or quick stops. Reviews don’t focus on distance, but the listing’s nearby place options include physician offices and common retail and dining spots. If you rely on visiting frequently, having these nearby can be a practical advantage.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John Glenn Columbus International Airport (21 miles away) John Glenn Columbus International Airport (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Physicians

  • Greater Ohio Cardiology (0.1 miles)
  • Doctors Hospital (7.5 miles)
  • Central Ohio Cardiovascular (7.5 miles)
  • Mount Carmel Medical Group (8.4 miles)
  • Kearfott Jeffrey MD (9.2 miles)
  • Madison Medical Center (9.4 miles)
  • Ramalingam Selvarajah (9.5 miles)

Restaurants

  • Sweet Madeline's Vintage Bakery (0.5 miles)
  • Ten Mile Inn (4.6 miles)
  • Arby's (4.9 miles)
  • Waffle House (5 miles)
  • McDonald's (5.3 miles)
  • Wendy's (5.4 miles)
  • Asian Buffet (6.8 miles)

Places of Worship

  • St Simon & Jude Church (2.6 miles)
  • Grace Evangelical Church (3 miles)
  • Maranatha Community Fellowship (5.1 miles)
  • Fountain of Truth Ministries (9.3 miles)
  • Catholic Diocese of Columbus (9.7 miles)
  • Restoration Worship Center (9.8 miles)
  • Scioto Ridge United Methodist Church (11.7 miles)

Parks

  • Prairie Oaks Metro Park (2.6 miles)
  • Battelle Darby Creek Metro Park (4.7 miles)
  • Freedom Park (7.1 miles)
  • Hilliard Municipal Park (8.3 miles)
  • Homestead Park (9.1 miles)
  • Quarry Trails Metro Park (10.2 miles)
  • Pastime Park (11.7 miles)

Cafes

  • Panera Bread (7.3 miles)
  • Starbucks (12.2 miles)
  • Starbucks (12.5 miles)

Theaters

  • AMC Starplex Columbus 10 (7.4 miles)

Pharmacies

  • Walmart Pharmacy (7.5 miles)
  • CVS Pharmacy (7.9 miles)
  • CVS Pharmacy (8.4 miles)
  • Walgreens (8.7 miles)
  • Kroger Pharmacy (8.9 miles)
  • CVS Pharmacy (9 miles)
  • Ernie's Pharmacy (9.9 miles)

Hospitals

  • The Arbors of London (9.4 miles)
  • Madison County Hospital (9.9 miles)
  • Madison Health (9.9 miles)
  • Columbus Oncology Associates (12.5 miles)
  • Mount Carmel Grove City (12.5 miles)

Transportation

  • Amazing Creations Taxidermy (9.4 miles)

Frequently Asked Questions

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