Lakes of Westdale in Galloway, OH

Pros

• Sam was quick, thorough and extremely nice, fixing the issue in under five minutes with a smile.
• Maintenance was extremely nice and polite and fixed the problem right away.
• Sue is a wonderful and efficient leasing agent who makes the move-in process very easy.
• The new manager, in place about a year, is much better than anything they've had in the past six years.
• The service is excellent and consistently performed in a timely manner.
• The place is nice and quiet.
• The resident loves their new home, finds it peaceful, and notes maintenance is quick and prompt, with friendly management and a sense of safety.
• Bella is credited with keeping the place running.
• Cheyane was kind and thorough, and the place is beautiful.

Cons

• The neighbors' music is extremely loud, making it impossible to live there.
• The complex has become unsafe and noisy in the last two years because of the loud music.
• Vehicles have been broken into, indicating a lack of security.
• The apartments are excessively expensive and the management cannot control who they rent to.
• The water service is expensive and there is no security of any kind.
• Cockroaches appeared from the first week of the lease, signaling a complex-wide pest problem.
• Trash service is very poor, creating bad odors and an unpleasant environment.
• Management is unresponsive and security is terrible.
• Utilities are extremely expensive for the quality of the area.
• A delivery person was threatened with a gun, and there are no security cameras.

Review

Lakes of Westdale is best suited for residents who prize a quiet, well-maintained setting with approachable staff, straightforward lease processes, and a generally calm neighborhood feel in Galloway. The community tends to attract individuals who want predictable maintenance response times, a friendly on-site team, and a sense of stability in daily living. It serves well for seniors or adults who value a home-like atmosphere over flashy amenities, and who can live with occasional management friction or variability in billing practices. The environment rises or falls with how smoothly operations run on any given day: when maintenance and front-desk service are on point, the place feels like a reliable, low-stress home. Those who want a strong emphasis on quiet, pleasant surroundings and willing to trade off perfect security or perfectly uniform conditions will find Lakes of Westdale a reasonable match.

Conversely, this community may not be the best fit for households that cannot tolerate pest pressures, security lapses, or consistently high bills. Prospective residents who insist on pest-free living, robust on-site security, transparent and predictable utilities, and proactively communicative management should consider alternatives. The reviews repeatedly flag cockroaches, ants, and ongoing pest-control cycles that disrupt daily life. Water and utilities can be surprisingly expensive for the area, and there are repeated mentions of security concerns, break-ins in vehicles, limited camera coverage, and uneven responsiveness from management regarding safety issues. The combination of elevated costs, noise from neighbors, and occasional management shortcomings makes Lakes of Westdale a less-than-ideal match for those requiring a consistently pristine, highly secure, and cost-predictable environment.

The strongest positives in the Lakes of Westdale experience center on service quality and everyday reliability. Maintenance staff are described as quick, polite, and effective at solving issues, with several residents noting rapid responses to plumbing or appliance problems. Long-standing staff relationships are emphasized, including praise for specific team members who communicate well and make move-in and ongoing service smoother. The leasing process has been praised for clarity and ease, with some residents highlighting straightforward renewal experiences and a friendly, helpful management team. In the best moments, the property feels orderly and well-run, and residents who are satisfied with the service report that the place can feel like a true home where problems are promptly addressed and the pace of life remains relaxed.

Yet those positives sit alongside notable and recurring drawbacks that most residents must weigh carefully. Pest problems, roaches and occasional ants, appear frequently enough to disrupt comfort and prompt repetitive biweekly treatments that require residents to vacate cabinets and kitchens for hours. Water-related costs are a consistent sore point, with some residents reporting bills that are unusually high for the square footage and locale, undermining the sense of value. Security concerns recur as well: cars broken into, alarmed neighbors, and sporadic camera coverage create a perception of vulnerability that some families cannot tolerate. Communication gaps persist in some cases, with residents feeling left in the dark about timely fixes or the scope of work underway, even after requests are made. Parking tensions, pool closures, and occasional billing ambiguities also resurface as ongoing irritants that shape the overall sentiment.

The way these pros and cons balance out depends on what matters most to the decision-makers. For a household prioritizing dependable maintenance and a dependable, friendly staff, the service baseline at Lakes of Westdale can offset many inconveniences. When issues arise, the ability to get quick fixes and experience courteous, capable staff makes daily life smoother than it would be otherwise, particularly for residents who value personal connections with the team. The ease of lease renewal and the generally quiet, residential atmosphere also add up to a practical, comfortable living experience for long-term residents who prize stability over excitement. However, the persistent pest cycles, security anxieties, and the reality of high utility bills often overwhelm those comforts, especially for families with sensitive health concerns, itinerant caregivers, or anyone expecting a consistently low-stress billing environment.

The bottom-line recommendation is clear. Lakes of Westdale can be a solid choice for those who want a calm, neighborly setting with responsive maintenance and approachable staff, and who are not counting on flawless security or ultra-low operating costs. For anyone who requires pest-free living, robust and visible security measures, transparent billing, and predictable monthly expenses, alternatives should be explored. Prospective residents should conduct targeted due diligence: tour the property with a focus on pest control history, ask for current security measures and camera coverage details, review recent water bills to understand typical costs, and speak candidly with current residents about churn, management responsiveness, and parking logistics. If these factors align with personal priorities, Lakes of Westdale can deliver a comfortable, manageable home; if they do not, a different community may better match the expectations of a risk-averse or cost-conscious household.

The Galloway area in Ohio offers a variety of amenities that cater to senior living. The proximity to parks such as Freedom Park and Prairie Oaks Metro Park provides opportunities for outdoor recreation and leisurely walks. There are also several restaurants nearby, offering a range of dining options for residents. In terms of healthcare, there are multiple physician offices and hospitals in the area, ensuring easy access to medical support when needed. Additionally, there are pharmacies conveniently located for medication needs. For entertainment, there is a movie theater close by, as well as cafes where seniors can socialize over coffee. Places of worship are also accessible for those looking to stay connected with their faith community. Overall, Galloway offers a mix of amenities that make it a desirable location for senior living.

Parks

• Freedom Park (0.1 miles)
• Battelle Darby Creek Metro Park (4 miles)
• Stoneridge Park (4.9 miles)
• Quarry Trails Metro Park (5.8 miles)
• Hilliard Municipal Park (7 miles)
• Prairie Oaks Metro Park (7 miles)
• Scioto Mile - Promenade/Riverfront (7.8 miles)

Restaurants

• Flyers Pizza & Subs (0.1 miles)
• Wendy's (1.5 miles)
• Asian Buffet (1.6 miles)
• Ten Mile Inn (2.8 miles)
• Culver's (3.6 miles)
• Chick-Fil-A (4.3 miles)
• Roosters (4.5 miles)

Physicians

• Doctors Hospital (1.7 miles)
• Central Ohio Cardiovascular (1.7 miles)
• Hilltop Family Health (4.1 miles)
• West Side Health Center (4.9 miles)
• Tri-Village Family Health (5.8 miles)
• Flowers Family Practice (6.1 miles)
• Mount Carmel Medical Group (6.7 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• Walmart Pharmacy (3.7 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (5.1 miles)
• CVS Pharmacy (5.2 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (5.7 miles)

Theaters

• AMC Starplex Columbus 10 (3.7 miles)

Cafes

• Panera Bread (3.7 miles)
• Starbucks (6.9 miles)
• Starbucks (7 miles)
• One Line Coffee (7.4 miles)
• Starbucks (7.8 miles)

Places of Worship

• Grace Evangelical Church (5.9 miles)
• St Simon & Jude Church (6.7 miles)
• St Christopher Church (6.7 miles)
• Trinity Evangelical Lutheran Church (8.2 miles)

Hospitals

• Mount Carmel Grove City (6.5 miles)
• OSU Harding Hospital (8.1 miles)
• Richard M Ross Heart Hospital (8.1 miles)
• Select Specialty Hospital (8.2 miles)