Visiting Angels in Grove City, OH

Pros

• Amira is described as the best and incredibly loving toward clients' mothers.
• Xiomora is described as the best worker, the most pleasant person, industrious, attentive to needs, and thorough in cleaning.
• Folasade is kind, patient, resourceful, and reliable.
• Sade is wonderful and kind, a perfect match for her client.
• Denise and Jaliza are knowledgeable, courteous, and professional.
• LaDonna is beyond terrific, cleans thoroughly, and even prepares meals.
• Maria is wonderful, kind, and caring toward her mom.
• Stephanie is a good fit and an excellent communicator.
• Deneen is noted for having a kind heart.
• Minnie is a gem who provides outstanding care with attention to detail.
• Bev is patient and caring, treating clients like family.
• Clara is a godsend, bringing joy to the household.

Cons

• There was a horrible experience, with the service being unreliable and overpromising while under-delivering.
• Elevate Home Care of Columbus, LLC is described as not the place and rated an absolute zero.
• The agency reportedly declined in quality after management changes in December 2022.
• They describe another home-care company as having a terrible experience.

Review

Visiting Angels in Grove City is best suited for families who want to keep a loved one at home while accessing genuinely compassionate, hands-on care delivered by dependable, personable caregivers. The program is particularly wellmatched for seniors needing help with daily tasks, gentle personal care, light housekeeping, and transportation support, all coordinated through a responsive office team. It also suits families managing memory challenges, post-surgical recovery, or respite care, where a trusted aide can provide consistent routines and a reassuring presence. This agency earns its strength from the human side, caregivers who show up on time, form real bonds, and perform tasks with a level of attentiveness that eases the caregiver’s burden. Those who prize a strong, family-like experience over rigid, facility-bound care will find Visiting Angels a natural fit.

Pros run deep in the hands-on caregiving and the meticulous coordination behind the scenes. Caregivers are repeatedly described as loving, patient, and meticulous, capable of organizing, cleaning, cooking, and assisting with complex routines without constant prompting. The strongest value comes from caregivers who also engage with health tasks under supervision, helping with doctor appointments, mobility routines, and memory-care activities that keep a loved one engaged. The office ecosystem backs this up with reliable scheduling and proactive communication; families note timely arrivals, clear updates, and a willingness to go the extra mile to accommodate tight timelines, last-minute changes, or evolving care plans. The combination of compassionate aides and a capable administrative layer, led by coordinators and, in some cases, an RN for home visits, creates a continuity that makes it easier for families to stay comfortably ahead of declines or transitions.

However, not every experience is spotless, and several reviews highlight scenarios where expectations did not align with outcomes. A minority voice points to unreliability or overpromising that failed to translate into consistent delivery. In practice, this translates to occasional staffing gaps or scheduling hiccups when demand spikes, or when a preferred caregiver isn’t available. One stark critique notes a shift in management that altered perceived reliability, underscoring that organizational changes can ripple into day-to-day service. For families weighing options, these concerns matter most when the need is for unwavering, around-the-clock coverage, especially on weekends or during high-demand periods. The reality is that, while the network can mobilize quickly, there are times when guaranteed, predictable weekend live-in support may not be feasible.

These mixed signals matter most in how the pros and cons balance out for specific use cases. When the priority is a home-based approach that still feels like family support, thorough housekeeping, meal assistance, personal care, and a responsive office, Visiting Angels often delivers far more upside than downside. The program’s strengths, caregiver compatibility, dependable communication, and the ability to adapt care plans as needs evolve, offset the occasional scheduling volatility for many families. The positive stories about memory-care aides who connect with residents, the ability to mobilize care during transitions (hospital, rehab, or hospice) and the involvement of a nurse for care-plan oversight all tilt the scale toward a favorable decision for those seeking flexible, compassionate in-home care rather than a move to a facility.

For families navigating the choice, practical steps can help maximize success with Visiting Angels. Start with an in-home assessment to map out the exact mix of needs, preferences, and routines, ensuring the plan includes a clear caregiver match and a back-up caregiver for coverage gaps. Insist on a concrete policy for weekend live-in or extended shifts, and request a trial period to observe caregiver fit and chemistry with the loved one. Build in a direct line of communication with the care-coordination team, including any RN oversight, so care plans can be tweaked without friction. Ask for a structured schedule and a defined back-up plan for caregiver absences, and push for introductions to multiple aides to assess compatibility before locking into a long-term arrangement. If memory-care demands intensify or if reliability becomes a sticking point, be prepared to consider a memory-care facility or a different agency with a stronger weekend-live-in guarantee.

In the end, Visiting Angels in Grove City stands out as a practical, human-centric choice for families prioritizing warmth, consistency in daily care, and professional coordination. It is a particularly strong option for elders who wish to remain at home, with caregivers who excel in personal care, light housekeeping, and companionship, backed by coordinators who communicate openly and organize logistics efficiently. The strongest caveat concerns staffing consistency and guaranteed weekend live-in coverage; for families who can work within that variability, the benefits, trusted aides who feel like part of the family, reliable transport and scheduling, and a care plan that scales as needs change, are compelling. When the goal is to preserve independence at home while maintaining high-quality support, Visiting Angels offers a compelling, often transformative solution. If absolute, predictable 24/7 live-in coverage is non-negotiable, however, exploring alternatives may be warranted.

Located in Grove City, Ohio, this neighborhood offers a multitude of conveniences for seniors looking for a comfortable and accessible living environment. With several pharmacies within a short distance, including CVS and Walgreens, residents can easily access their medications and healthcare needs. Nearby parks like Stoneridge Park and Freedom Park provide opportunities for outdoor recreation and relaxation. For dining options, there are various restaurants such as Roosters and McDonald's offering a range of cuisine choices. In terms of medical care, there are reputable physicians like Flowers Family Practice and hospitals like Mount Carmel Grove City within close proximity. Additionally, there are places of worship available for spiritual nourishment and community engagement. Overall, this part of Grove City offers a well-rounded lifestyle for seniors with its diverse amenities and services.

Pharmacies

• CVS Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• Kroger Pharmacy (3.2 miles)
• CVS Pharmacy (3.9 miles)
• Walgreens (3.9 miles)
• Solutions Care Pharmac (4.6 miles)
• Walgreens (4.8 miles)

Parks

• Stoneridge Park (2 miles)
• Freedom Park (4.1 miles)
• Schiller Park (6.4 miles)
• Battelle Darby Creek Metro Park (6.5 miles)
• Scioto Mile - Promenade/Riverfront (6.8 miles)
• Goodale Park (7.6 miles)
• Quarry Trails Metro Park (8.4 miles)

Restaurants

• Roosters (2.4 miles)
• McDonald's (3.3 miles)
• Flyers Pizza & Subs (4.3 miles)
• Wendy's (5.4 miles)
• Asian Buffet (5.6 miles)
• Popeyes Louisiana Kitchen (5.6 miles)
• BrewDog Franklinton (6.4 miles)

Physicians

• Flowers Family Practice (2.4 miles)
• Grove City Family (3.3 miles)
• Ohio Ent & Allergy Physicians (3.4 miles)
• Hilltop Family Health (4.8 miles)
• West Side Health Center (5 miles)
• Doctors Hospital (5.2 miles)
• Ohio Hospital for Psychiatry (5.3 miles)

Hospitals

• Mount Carmel Grove City (2.4 miles)
• Nationwide Children's Hospital (7.6 miles)
• Select Specialty Hospital (8 miles)
• Richard M Ross Heart Hospital (8.4 miles)
• OSU Harding Hospital (8.4 miles)
• Ohio State University Hospital East (8.9 miles)

Cafes

• Starbucks (3.2 miles)
• One Line Coffee (6.3 miles)
• Panera Bread (7.4 miles)
• Starbucks (7.7 miles)
• Starbucks (8.1 miles)
• Fox in the Snow Cafe (8.3 miles)

Places of Worship

• Trinity Evangelical Lutheran Church (6.8 miles)
• St Christopher Church (7.3 miles)
• Lighthouse Community Christian Church (9.1 miles)

Theaters

• AMC Starplex Columbus 10 (7.3 miles)

Transportation

• Rickenbacker International Airport (LCK) (9.4 miles)