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The Ashford at Sturbridge in Hilliard, OH

The Ashford at Sturbridge is an assisted living community in Hilliard, OH.

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The Ashford at Sturbridge in Hilliard, OH

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  • Interior

    A modern lobby area featuring comfortable seating, a fireplace, and a sign reading 'Ashford' on the wall.
  • Decor

    A cozy bedroom with a well-made bed and a nightstand with a lamp.
  • Living Room

    A cozy and modern living room with neutral tones, featuring comfortable seating and elegant decor.
  • Windows

    Cozy living space with a dining area and comfortable seating.
  • Dining

    A modern kitchen with a dining area featuring pendant lighting and stainless steel appliances.
  • Kitchen

    A cozy kitchen with light wood cabinets, a white fridge, and a compact dining area.
  • Floor Plan

    An apartment floor plan featuring a bedroom, living area, kitchen, and bathroom.

3700 Sturbridge Court, Hilliard, OH 43026

For more information about senior living options: (866) 208-4318

4.2 from 85 reviews
5 stars
48
4 stars
22
3 stars
3
2 stars
4
1 stars
8

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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The Ashford at Sturbridge Costs & Pricing

At The Ashford at Sturbridge, residents can expect to pay $3,545 per month for a studio apartment, which is competitively priced compared to the median costs in Madison County and across Ohio. In Madison County, the average cost for a studio is slightly higher at $3,738, while statewide, it stands at $3,727. For those considering a one-bedroom unit, The Ashford offers this option for $4,280 per month. While this figure exceeds the costs found in Madison County ($3,704) and across Ohio ($3,712), it reflects the premium services and amenities that The Ashford provides. Overall, The Ashford at Sturbridge presents an attractive choice within the regional market for those seeking quality senior living options.

Floor plansThe Ashford at SturbridgeMadison CountyOhio
Studio$3,545$3,738$3,727
1 Bedroom$4,280$3,704$3,712

Overall Review of The Ashford at Sturbridge

common 18 reviews mention this

Food quality is inconsistent

Meals are a mixed bag, with some residents calling them much better and others calling them terrible.

Dining is one of the most common points of discussion. Several residents and families describe food as cold, horrible, lacking nutrition, or not seasoned to their liking. Other reviews note clear improvements after leadership and a chef change, including warmer meals and more choices. Even among positive comments, some families mention limited options or timing that didn’t fit their loved one.

  • A modern kitchen with a dining area featuring pendant lighting and stainless steel appliances.
common 20 reviews mention this

Staff help can be responsive

Many families describe staff who are kind, attentive, and quick to respond to concerns.

Across reviews, staff treatment is often described as warm and helpful, with multiple mentions of people going above and beyond. Families highlight frequent positive interactions, including caregivers who communicate, help residents feel safe, and follow through on requests. Some reviews also single out specific staff members and leadership as making improvements. At the same time, a smaller set of reviews describe slow responses, unanswered messages, or high turnover that makes consistency harder.

caveat 14 reviews mention this

Care coverage and follow-through vary

Residents and families report uneven care coverage, especially for assistance needs and during busy times.

A recurring concern is whether help is consistently available when it’s needed. Some reviews describe missed assistance, delayed responses, or difficulty getting nurses or staff to follow through after requests. Several reviews also mention medication issues, communication gaps during emergencies, or concerns about understaffing impacting care. Other reviews contradict that experience by describing good medication management and attentive aides and nurses, but the overall feedback includes enough gaps that families say you may need to stay involved to ensure needs are met.

caveat 6 reviews mention this

Communication and transparency raise concerns

Some families say communication and transparency about care details were inadequate.

A subset of reviews points to problems reaching staff or getting timely updates, particularly around medical events and when family members expect to be contacted. There are also complaints about how information is handled, including difficulty receiving records or incident-related details. Even where residents are described as being cared for, some families say follow-up emails and call-backs weren’t returned quickly. Those themes show up alongside more positive communication accounts, suggesting the experience can depend on timing and staffing.

common 9 reviews mention this

Activities and community life feel social

Residents have access to scheduled activities and outings, and several families say it helps residents feel included.

Many reviews mention activities as part of daily life, including group events and opportunities to get out of the building for outings and shopping. Some families describe residents making friends and enjoying social time, while others say they haven’t seen their loved one participate yet. The community also has a busy calendar described in at least a few reviews, and multiple comments connect activities with a sense of home. Reviews that are less positive still generally acknowledge that activities exist, but cite concerns such as staffing making it harder to keep them running consistently.

common 5 reviews mention this

Pricing is positioned as a value

Families mention pricing as a deciding factor, though a few reviews object to rising costs.

Several reviews describe selecting the community based on affordability or a simpler pricing structure. Some families frame it as good value compared with what they expected to pay elsewhere, and a few note that the cost helped make assisted living feel more manageable. On the negative side, a few reviews say rent increased and the care or service they received didn’t match what they were paying. Overall, pricing comes up as both a draw and a reason for disappointment.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Garden view Garden view
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • John Glenn Columbus International Airport (15 miles away) John Glenn Columbus International Airport (15 miles away)
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Guest meals Guest meals
  • Meals provided Meals provided
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Educational speakers / life long learning Educational speakers / life long learning
  • Happy hour Happy hour
  • Karaoke Karaoke
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stretching classes Stretching classes
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wine tasting Wine tasting

Videos

Nearby Places of Interest

This part of Hilliard, Ohio offers a convenient location with a variety of amenities within close proximity. Residents will find a range of dining options, from fast food chains like McDonald's and Taco Bell to more sit-down establishments like Nasty's Sports Bar & Grill and Rusty Bucket Restaurant and Tavern. There are also several healthcare facilities nearby, including Mount Carmel Medical Group and OhioHealth Laboratory Services. Pharmacies such as Walgreens and CVS are easily accessible for medication needs. For leisure activities, there are parks like Hilliard Municipal Park and Homestead Park for outdoor enjoyment. Additionally, places of worship like Scioto Ridge United Methodist Church and Saint Brendan Catholic Church provide spiritual support. Overall, this area offers a mix of conveniences and services that would cater well to those considering senior living in the Hilliard area.

Restaurants

  • McDonald's (0.2 miles)
  • Taco Bell (1.2 miles)
  • Nasty's Sports Bar & Grill (1.6 miles)
  • Rusty Bucket Restaurant and Tavern (1.7 miles)
  • Dave & Buster's (2.3 miles)
  • Roosters (2.4 miles)
  • Chick-Fil-A (2.7 miles)

Physicians

  • Mount Carmel Medical Group (0.2 miles)
  • Hilliard Family Medicine (1.4 miles)
  • OhioHealth Laboratory Services - Hilliard Health Center (1.7 miles)
  • Orthopedic One (2.5 miles)
  • Hilliard Pediatrics (2.5 miles)
  • Northwest Family Physicians (2.6 miles)
  • Internal Medicine Pediatrics Hilliard (2.7 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • Walmart Pharmacy (3.3 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (5.1 miles)
  • Market District Supermarket (5.2 miles)

Parks

  • Hilliard Municipal Park (0.2 miles)
  • Homestead Park (1.9 miles)
  • Quarry Trails Metro Park (3.4 miles)
  • Carriage Place Park (4.8 miles)
  • Thompson Park (5 miles)
  • Coffman Park (5.6 miles)
  • Prairie Oaks Metro Park (6.2 miles)

Cafes

  • Panera Bread (3.2 miles)
  • Starbucks (3.8 miles)
  • Kona Craft Kitchen (6 miles)
  • Starbucks (6.8 miles)

Theaters

  • AMC Starplex Columbus 10 (3.2 miles)

Places of Worship

  • Scioto Ridge United Methodist Church (3.4 miles)
  • Saint Brendan Catholic Church (3.5 miles)
  • St Andrew Church (5.2 miles)
  • Grace Evangelical Church (5.4 miles)
  • St Simon & Jude Church (6.1 miles)
  • Saint Brigid of Kildare Catholic Church (6.2 miles)

Hospitals

  • Columbus Oncology Associates (5.2 miles)

Transportation

  • The Ohio State University Airport at Don Scott Field (OSU) (5.7 miles)

Frequently Asked Questions

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Related Resources

  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

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