5471 Scioto Darby Road, Hilliard, OH 43026
For more information about senior living options: (844) 490-3973
The staff are professional and nice. The rehab team is great at helping residents meet their goals. Laurels of Hilliard collaborates with outside providers and families and communicates residents' evolving needs clearly. Residents are treated as individuals and receive care tailored to each person. The culture is uplifting and nurturing, creating a home-like environment where residents are engaged socially and medically. The therapy department is excellent and motivates residents to regain confidence and strength. The facility is very clean with strong continuity of care and attentive nursing staff.
Call lights would take over 30 minutes to be answered, and staff wouldn't assist him to the bathroom, often leaving him to rely on incontinence measures. He developed a bed sore that became infected, with the hospital shocked by its severity. Nurses were described as either overworked or not caring enough, and medications were not given on time and were sometimes forgotten. When concerns were raised, they were not acted on and no changes were made. A resident was heavily sedated with narcotics, movement and physical therapy were not provided, leading to dehydration and eventual death. The food was very bad, and the patient fridge was discarded mid-service, affecting availability of proper meals. One reviewer warned others not to place loved ones there, describing the facility as having a love/hate relationship. There were safety concerns, including patients attempting to escape.The Laurels of Hilliard is best suited for families seeking a short-term, therapy-forward rehabilitation environment where the emphasis is on getting residents back on their feet and into their routines quickly. This community can work well for someone who values a home-like atmosphere, clear collaboration with outside providers, and a care plan that is tailored to the individual. When the therapy team is functioning at peak, residents report meaningful progress, and families see a coordinated effort among nurses, aides, and therapists. Cleanliness and consistent social and therapeutic engagement also surface as practical strengths, making this a reasonable choice for those who want a rehabilitative stay with visible, goal-oriented therapy.
Those weighing alternatives should scrutinize long-term residency needs, chronic medical complexity, and memory-care requirements. Several reviews flag risks that would give pause to families seeking steady, reliable care over an extended period. If a loved one requires consistent, timely medication administration, rapid call-light responses, and prevention of complications like bedsores, dehydration, or unchecked infection over months or years, other facilities with stronger, more consistent staffing patterns may prove safer. Families facing similar concerns will want to compare staffing levels, weekend coverage, and the facility's track record with serious medical issues before choosing Laurels of Hilliard for long-term placement.
The strongest pros - robust therapy, engaged nursing support on good days, and a patient-centered approach - partially offset the most serious drawbacks when the focus is rehabilitation. The therapy department is repeatedly praised for pushing goals, rebuilding confidence, and equipping residents for the next phase of recovery. When care teams communicate well with families and outside providers, and when the environment remains clean and orderly, residents feel cared for and motivated. In those moments, Laurels of Hilliard delivers on its promise of individualized care and a supportive, home-like culture that facilitates social engagement as part of recovery.
Across several accounts, the nursing and support staff can be responsive, attentive, and involved in discharge planning, which helps with continuity of care during a rehab stay. Families report administrators and social workers who are accessible and who try to coordinate services to move residents home or to the next level of care. Where these elements are strong, the experience feels cohesive: therapy, nursing, social work, and housekeeping align around clear goals and steady improvement. This is the kind of synergy that makes a rehab stint efficient and more likely to produce a successful return to daily life.
However, the negative experiences are alarming and cannot be dismissed. Complaints about delayed call lights, inconsistent medication administration, and perceived neglect point to serious safety and quality gaps that can derail recovery or cause harm during a stay. Reports of bedsores, dehydration, and inadequate physical therapy after hospital admission paint a troubling picture when they recur or persist. Concerns about staff disengagement, cells phone use during alarms, and variability in care quality between shifts or weekends undermine trust and raise questions about reliability over time, beyond a single rehab episode.
For families making a decision, the takeaway is practical and straightforward. The Laurels of Hilliard can be a strong choice for short-term rehab when the plan prioritizes aggressive therapy, individualized care, and an engaged care team, provided the current staffing environment is robust and consistent. Prospective residents should schedule a detailed tour, speak with the therapy director, and observe call-light response times and staffing levels at different times of day. If long-term care, complex medical needs, or memory care are primary concerns, or if a history of inconsistent med administration and care gaps worries the family, it is prudent to explore alternatives with steadier staffing and proven long-term safety records.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Glenn Columbus International Airport (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Laurels Of Hilliard in Hilliard, OH is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to enjoy professional grooming services, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for residents who need assistance getting to various destinations.
For those who enjoy technology, there is a computer center with high-speed internet access for browsing or staying connected with loved ones. The dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by experienced chefs. Additionally, there is a kitchenette available for residents who prefer to prepare their own meals.
The Laurels Of Hilliard also provides several recreational spaces for residents to socialize and relax. There is a fitness room equipped with exercise equipment to help residents maintain an active lifestyle. A gaming room offers opportunities for friendly competition and entertainment. The outdoor space includes a garden where residents can enjoy nature and engage in gardening activities.
Housekeeping services ensure that the community remains clean and tidy at all times, allowing residents to focus on enjoying their time without worrying about chores. Move-in coordination is also provided to assist new residents in smoothly transitioning into their new home.
Residents have access to private bathrooms within their fully furnished living spaces, ensuring privacy and convenience. A small library is available for those who love reading, while telephone service allows easy communication with family and friends.
Transportation arrangement services are available both non-medical purposes as well as transportation to doctors' appointments, providing convenience and peace of mind for residents.
A wellness center offers programs focused on maintaining mental wellness, while medication management ensures that residents receive proper administration of their medications. Special dietary restrictions are accommodated, including diabetes diets and other specific dietary needs.
In terms of care services, there is a 24-hour call system in place for immediate assistance when needed. Trained staff provide 24-hour supervision, as well as assistance with activities of daily living such as bathing, dressing, and transfers.
The Laurels Of Hilliard also offers a variety of activities to keep residents engaged and entertained. Concierge services are available to attend to any specific needs or requests. Fitness programs are organized to support and encourage physical fitness. Planned day trips and resident-run activities provide opportunities for exploration and socialization. Scheduled daily activities ensure that there is always something enjoyable for residents to participate in.
The community is conveniently located near several amenities in the area, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows residents easy access to various services and entertainment options.
Overall, The Laurels Of Hilliard provides a comfortable and engaging assisted living experience with a focus on meeting the individual needs and preferences of its residents.
The Laurels Of Hilliard is located at 5471 Scioto Darby Road, Hilliard, OH 43026 in Madison County, Ohio
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