Park Village Health Care

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  • Interior

    A cozy bedroom with a bed, dresser, and large window overlooking the outdoors.
  • Decor

    A cozy living room featuring an armchair, a TV on a stand, and a bookshelf adorned with indoor plants.
  • Building

    A modern building with flags flying in the foreground under a clear blue sky.
  • Bedroom

    A cozy bedroom featuring a wooden dresser, round mirror, and large window with a view.
  • Trees

    A sunny day view of a residential house with a well-maintained lawn and surrounding trees.
  • Kitchen

    A cozy kitchen area featuring wooden cabinets, a sink, and a small refrigerator.
  • Bathroom

    A bathroom with a sink, mirror, and soap on the counter.

Park Village Health Care

1529 North Crater Avenue, Dover, OH 44622

For more information about senior living options: (844) 490-3973

2.9 from 10 reviews
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Continuing Care Retirement Community (CCRC) Skilled Nursing Facility

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    Overall Review of Park Village Health Care

    Pros

    • pro The assisted living has been wonderful for her mother.
    • pro The facility is wonderful with caring staff.
    • pro The staff is wonderful.
    • pro She is happy here.

    Cons

    • pro The reviewer would not recommend it, noting that buildings reek of urine, residents are neglected, and staff are rude and unbothered.
    • pro They describe residents being wheeled through the hall naked with only a sheet, exposing them to visitors and staff of the opposite sex, with no dignity provided.
    • pro It took over four hours to get Tylenol for a loved one, despite hourly requests, while they writhed in pain.
    • pro An RN criticized a resident's choice of TV in front of them.
    • pro The facility is described as always short-staffed because the owners want more money.
    • pro They claim the incentive is to move residents into hospice care, with medications discontinued and narcotics pumped when the call button is pressed.
    • pro They cite ongoing sanitation issues, bad odors, and bug problems, and say management is unfair to employees and overlooks residents.

    Review

    The collection of reviews paints a stark contrast in experiences at Park Village Assisted Living, with a large portion of feedback focusing on severe quality-of-care concerns that left families deeply unhappy and worried about their loved ones' well-being. A recurring thread among these accounts is the sense that safety, dignity, and basic compassion are not consistently present. One review describes the environment as "reeking," with residents neglected and staff appearing indifferent or preoccupied with other priorities. Another person goes further, insisting that "the hall smells terribly of urine and feces" and that residents are treated in ways that feel humiliating and undignified, including being wheeled through common areas exposed to visitors and maintenance staff of opposite sexes with only a sheet for coverage. The language used is blunt and accusatory, underscoring a perception that sanitation and privacy are not reliably safeguarded.

    The problem, as depicted by these accounts, extends well beyond odors. Several reviewers underscore a pattern of slow or inconsistent responses to residents' needs, including medical requests. One emotionally charged remark notes that it took "over four hours" to obtain Tylenol for a loved one, with staff members asked repeatedly for help and seemingly unable to provide timely relief. Complaints about missed or delayed med administration are paired with broader critiques of staffing levels, suggesting that "short staffed" conditions are common, which in turn exacerbates the difficulty of delivering prompt and attentive care. The sense of frustration is amplified by reports that even when a resident is in clear discomfort or distress, assistance may be delayed, leading to a perception that the care team is not prioritizing urgent needs.

    Within the realm of staff behavior and interpersonal dynamics, the reviews describe a troubling lack of respect and dignity. One account explicitly states that an RN criticized a resident's choice of television programs in front of the resident and others, a moment that illustrates not just poor bedside manner but a breach of the trust and respect that families expect. Some reviewers go further, suggesting that staff judgments are conveyed publicly and that visitors and residents alike bear witness to hostile or dismissive attitudes. There is a disturbing sense across several observations that certain staff may favor some residents over others, creating an uneven standard of care and leaving families with the impression that favoritism determines who receives attention or empathy.

    Economic and policy-related concerns surface in a few narratives, contributing to a fear that financial incentives might influence how care is delivered. Some reviewers allege that the overarching aim of ownership is to maximize profits, a stance that they say leads to cost-cutting at the expense of residents' well-being. A particularly stark claim accuses the facility of encouraging or steering patients toward hospice "care," with reports that medications are discontinued and residents are sedated with narcotics upon pressing the call button for help. These assertions are disturbing and are presented as a core motivator behind the facility's care decisions, casting doubt on the integrity of medical and ethical standards from the reviewers' point of view.

    Amid the negative experiences, there are indications of positive moments that complicate the overall portrait. A number of comments assert that the Assisted Living has, in some cases, been wonderful for specific individuals - especially for mothers whose families note improved care and kindness from the staff. Phrases like "the staff is wonderful" and "great experience with her being the care she is getting" appear, signaling that some families have encountered attentive, compassionate care and supportive interactions. A reviewer even admits that, while there may be concerns about food, the overall sentiment toward the facility remains hopeful when the people responsible for daily care are kind and competent. These favorable notes suggest that outcomes are not uniformly negative and that experiences may depend heavily on location, shifts, and individual caregivers.

    A broader theme across the feedback is the inconsistency in the environment itself. Some visitors describe a somber atmosphere that nonetheless includes residents who appear content or comforted by routine and familiar faces. Others recount more concrete health and sanitation problems, ranging from persistent odors to visible bugs and general cleanliness issues. In some reviews, management and workplace culture come under fire as being unfair to employees, which can erode morale and possibly spill over into the level of care residents receive. The range of concerns - from odor and sanitation to staffing and governance - paints a complex picture in which the quality of care seems to vary widely by day, by staff, and by who is managing the facility.

    Taken together, the reviews convey a troubling sense that, for some residents and families, Park Village Assisted Living fails to deliver the dignity, responsiveness, and sanitary conditions that are essential to trusted elder care. The complaints emphasize a pattern of neglect in some cases, with complaints about delays in medication, exposure of residents in vulnerable states, and a perceived lack of privacy. They also highlight serious concerns about staff attitude and consistency, including public criticism of residents' preferences and a sense that resources are not always aligned with residents' immediate needs. Yet, nestled within the same pool of experiences are testimonies of care that people have found to be genuine and compassionate, where staff members truly go the extra mile and where families feel their loved ones are being well cared for. The divergent experiences suggest that, at Park Village, the quality of life and care for residents may hinge on nuanced variables - staffing levels, individual caregivers, and perhaps the specific community or campus - making it essential for prospective families to gather current, on-site impressions and ask pointed questions about patient dignity, response times, and governance before making a decision.

    Features

    Housing

    • 68 resident community capacity 68 resident community capacity

    Types of Care

    • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Park Village Health Care in Dover, OH is a skilled nursing facility that offers various amenities and care services for seniors. Residents can enjoy a range of amenities such as a beauty salon, cable or satellite TV, computer center, gaming room, fitness room, fully furnished living spaces, private bathrooms, and outdoor spaces including a garden and patio. The community also provides housekeeping services and move-in coordination to ensure a comfortable transition for new residents.

    In terms of care services, Park Village Health Care offers 24-hour supervision and assistance with activities of daily living including bathing, dressing, and transfers. The staff are trained to manage medications and cater to special dietary restrictions such as diabetes diets. Transportation arrangements (non-medical) are provided for residents who require it.

    The dining experience at Park Village Health Care is designed to accommodate special dietary restrictions and provide restaurant-style dining. The community also organizes scheduled daily activities as well as resident-run activities to keep residents engaged and entertained. Fitness programs and planned day trips are offered to promote physical well-being.

    For convenience, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options, and hospitals. This ensures that residents have easy access to essential services and recreational opportunities.

    Overall, Park Village Health Care provides a comfortable living environment with an array of amenities and care services tailored for seniors in need of skilled nursing care.

    Nearby Places of Interest

    Restaurants

    • Blazin' Burgers (0.7 miles)
    • Grinders Above & Beyond (1.1 miles)
    • Pulp Juice And Smoothie Bar (1.1 miles)
    • McDonald's (1.1 miles)
    • Main Moon Restaurant (1.2 miles)
    • Treva's Roundup (1.3 miles)
    • Bob Evans (1.3 miles)

    Pharmacies

    • Discount Drug Mart (1.1 miles)
    • CVS Pharmacy (1.6 miles)
    • Walmart Pharmacy (3.4 miles)
    • Medicine Center Pharmacy (3.5 miles)
    • Medicine Shoppe (3.5 miles)
    • Discount Drug Mart (3.6 miles)
    • Dusini Drug Pharmacy and Home Medical Equipment (4 miles)

    Places of Worship

    • Dover Faith United Methodist (1.1 miles)
    • Grace Evangelical Lutheran Church (1.3 miles)
    • New Life Church Of God (2 miles)
    • First United Methodist Church (3.8 miles)
    • Church of the Nazarene (3.9 miles)
    • Muskingum Valley Presbytery (3.9 miles)
    • Newpointe Community Church (4 miles)

    Physicians

    • UPS Family Health Center North (1.2 miles)
    • Ent Allergy & Sinus Center (1.6 miles)
    • Fine Arts Skin & Laser (1.6 miles)
    • Internal Medicine Clinic (1.6 miles)
    • Tuscarawas Open Mri (1.6 miles)
    • Omni Orthopedics (1.6 miles)
    • Cardiac & Pulmonary Rehabilitation (1.7 miles)

    Cafes

    • Peet's Coffee and Tea (1.2 miles)
    • Pit Stop Classic Care & Cream (2.6 miles)
    • Starbucks (3.3 miles)
    • Bud and Tooties (3.5 miles)
    • Dagwoods Cafe Deli (3.5 miles)

    Hospitals

    • Tuscarawas Ambulatory Surgery (1.7 miles)
    • Cleveland Clinic - Union Hospital (2.1 miles)

    Parks

    • Tuscora Park (3.2 miles)

    Transportation

    • Bus Stop (3.9 miles)
    • Ez Stor Rentals (5 miles)

    Frequently Asked Questions

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