Hennis Care Centre Of Dover
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1720 North Cross Street, Dover, OH 44622
For more information about senior living options: (844) 490-3973
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The staff are helpful and professional. Front desk and admissions staff are consistently helpful and professional. The facility is nice, safe, and clean, with wonderful people. The staff provide wonderful care and create a home-like atmosphere for residents. Dover Hennis Care Center staff are compassionate and caring. The dining rooms are beautiful and the food is excellent. The grounds are clean and provide a pleasant outdoor space. The sanitation is really good and odors are well controlled.
They describe poor customer service and unprofessional nurses. They note promises to have the social worker call back three times, but never receive a call. They wouldn't rehab their dog there, indicating a lack of trust in the facility. They report a patient developed a large decubitus ulcer, then sepsis, and died. They describe the facility as rundown and in need of remodeling and newer equipment. They point to understaffing, leading to inadequate care and delays. A nurse was curt and yelled at a family member, showing disrespect. The supervisor is described as callous and ignorant. Pat's Porch is described as terrible, with rude staff and a lack of caring.Hennis Care Centre Of Dover is best suited for families seeking a rehab-forward, relationship-driven environment where frontline staff know residents by name and daily care remains personal. The facility tends to shine when the priority is hands-on attention from nurses, aides, and therapists who genuinely invest in residents' day-to-day comfort and progress. It can feel like a practical, home-like community: clean dining rooms, accessible outdoor spaces, and activity options that keep people engaged. The strongest case for this campus rests on the commitment of frontline staff and the ability to deliver steady rehabilitation focus, even as it operates within the bounds of an older, service-oriented building.
Those who may want to consider alternatives are families prioritizing flawless staffing reliability and consistently calm, respectful interactions in every shift. Several reviews describe missed calls from social workers, hurried or curt responses from some nurses, and instances where family members felt spoken to in a disrespectful tone. Understaffing is repeatedly cited, with concerns that essential help - especially during night hours or mealtime - can be delayed. For residents with high acuity or those who require a consistently smooth, incident-free environment, these recurring cautions point toward evaluating other options that promise higher staffing ratios and steadier administrative coordination.
The strongest pros at Hennis offset many concerns when the emphasis is on hands-on care, personalized attention, and meaningful rehab. Families consistently praise the accessibility and dedication of many caregivers, the warmth of the front desk staff, and the attentiveness of the rehabilitation team. The facility frequently earns praise for cleanliness and sanitation, with residents and families noting well-kept rooms and odor control. When staff truly connect - whether in therapy sessions, wound care coordination, or daily check-ins - the sense of being treated like family can be a decisive positive, turning a tough transition into a manageable, even hopeful experience.
Yet the main cons remain material and real: understaffing, uneven staff quality, and episodic communication gaps that leave some families feeling out of the loop. A pattern emerges of good performers delivering excellent care while others struggle to keep up, sometimes leading to disjointed responses to urgent needs. There are pointed critiques of management and supervisory conduct, including charges of alarmingly loud or dismissive behavior in shared hallways and nursing stations. For families with residents who have limited mobility or complex care plans, these inconsistencies can compound risk and frustration, especially around discharge planning, disinfection wait times, and prompt assistance.
Practically, families evaluating Hennis should verify current staffing norms, request to observe care during peak times, and insist on direct conversations with the rehab team, wound-care specialists, and the social worker. Ask hard questions about incident handling, response times, and how shifts are covered during holidays or staff shortages. Inspect the dining experience and nutritional options - some reviews mention rich meals with limited fresh produce - so confirm dietary planning aligns with the resident's preferences and medical needs. Finally, confirm insurance networks and out-of-pocket expectations, since some commenters noted variability in coverage and in-network access that can affect affordability and access to services.
In the end, Hennis Care Centre Of Dover offers meaningful value for families who want engaged caregivers, strong rehab services, and a homey atmosphere, provided there is active involvement and clear communication with staff. It is less suited for those who cannot tolerate staffing fluctuations or occasional friction with administration. The facility's ability to deliver compassionate care and progress-led rehab can be the decisive factor for some residents, while for others the risk of inconsistent staffing and interpersonal friction tips the balance toward other options. For families pursuing this path, a hands-on, up-front evaluation - multiple visits, conversations with frontline staff, and transparent discussions about care plans and insurance - will determine whether Hennis meets the expectations and safety needs of their loved one.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hennis Care Centre Of Dover is an assisted living community located in Dover, OH. They offer a variety of care options including board and care home, memory care, and skilled nursing facility.
Residents at Hennis Care Centre can enjoy a range of amenities such as a dining room where delicious meals are served, fully furnished rooms, a beautiful garden, housekeeping services to ensure their living space is clean and tidy, and move-in coordination to make the transition as smooth as possible. There is also outdoor space available for residents to relax and enjoy fresh air.
To stay connected, residents have access to telephone and Wi-Fi/high-speed internet services.
The community provides comprehensive care services including assistance with activities of daily living such as bathing and dressing, help with transfers for those who have mobility challenges, coordination with healthcare providers for seamless medical care, assistance with specialized diets like diabetes and dementia waivers, meal preparation and service, medication management, mental wellness programs for emotional support, mild cognitive impairment support, special dietary restrictions catered to each resident's needs, specialized memory care programming designed specifically for individuals with memory loss conditions like Alzheimer's or dementia. Further enhancing convenience for residents' medical appointments or outings are transportation arrangements available.
Dining at Hennis Care Centre caters to residents' specific dietary restrictions ensuring they receive the proper nutrition they need.
Residents can engage in scheduled daily activities that are planned by the community to keep them physically active and mentally stimulated.
Additionally, Hennis Care Centre benefits from its convenient location surrounded by various facilities nearby. There are several cafes where residents can grab a cup of coffee or meet their friends nearby. Parks provide opportunities for nature walks or relaxation outdoors. Pharmacies in close proximity ensure easy access to medications while numerous physicians are available nearby for medical consultations. The community also benefits from having multiple restaurants offering diverse dining options within reach. Transportation options are readily accessible nearby allowing residents ease of getting around town whenever needed. Places of worship nearby cater to the spiritual needs of residents, and hospitals are conveniently located for any medical emergencies.
Hennis Care Centre Of Dover is an inviting assisted living community with a wide range of care options and amenities, making it an ideal choice for those seeking quality care in Dover, OH.
Hennis Care Centre Of Dover is located at 1720 North Cross Street, Dover, OH 44622 in Tuscarawas County, Ohio
Hennis Care Centre of Dover's features are specifically designed to address the unique challenges faced by residents with dementia or Alzheimer's disease, enhancing their quality of life and promoting well-being. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity while receiving the physical support they need. Medication management helps in maintaining health stability by ensuring timely adherence to prescribed treatments. Meal preparation and service cater not only to nutritional needs but also provide sensory enjoyment through familiar dishes. Transportation arrangements facilitate access to medical appointments, reinforcing ongoing healthcare engagement through coordination with providers. The 24-hour supervision offers peace of mind for families while ensuring immediate assistance during emergencies. Activities of daily living support fosters independence, while specialized memory care programming and mental wellness initiatives focus on cognitive engagement and emotional health, addressing both mild cognitive impairment and advanced stages of dementia effectively through tailored activities that stimulate memory and maintain social connections.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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