For more information about senior living options: (866) 208-4318
3.6 from 26 reviews
5 stars
12
4 stars
4
3 stars
4
2 stars
0
1 stars
6
Overall Review of Hennis Care Centre Of Dover
common17 reviews mention this
Staff care is a mixed theme
Staff attention and communication stand out across reviews, for good and bad reasons.
Many reviewers praise the staff for being professional, helpful, and responsive, including updates on condition and help with day-to-day needs. Several families describe staff as caring and dedicated, and one review specifically highlights a particular therapy and wound team. Other reviews are far more critical, citing unprofessional behavior, raised voices, and disrespect during family visits. A few reviewers also connect outcomes to staffing levels, noting that they wish there were more help.
common4 reviews mention this
Clean, safe spaces appear frequently
Residents and families mention cleanliness and safety as part of the experience.
Several reviews describe the facility and rooms as clean and well maintained, and they specifically mention keeping odors down. One reviewer calls the place safe and clean, while another highlights cleanliness in the room and around the building. Even some critical reviews still reference infection-control steps, like rooms being disinfected before a family could re-enter. Overall, cleanliness is a noticeable point of feedback.
differentiator4 reviews mention this
Rehabilitation therapy draws praise
Rehabilitation care is a key focus in multiple reviews.
A number of reviewers talk specifically about rehabilitation therapy, including praising the rehab staff as caring and dedicated and recommending the facility for recovery. One reviewer says recovery felt possible because of encouragement from therapy. At the same time, there are serious negative accounts tied to a rehab stay, including allegations about wounds and complications. That mix makes rehab the most emphasized care experience in the feedback.
common4 reviews mention this
Food quality is often praised
Dining quality gets positive mentions, with one diet-style caveat.
Several reviews describe the food as excellent and appetizing, and one notes rich meals with an expectation to gain weight. Another review says the dining experience looked good, with staff keeping service supportive during visits. One reviewer also calls out a lack of fresh vegetables, even while describing the food as rich. Based on these comments, food is generally viewed positively but not universally well matched to preferences.
caveat2 reviews mention this
Activities feel limited for some
Activity options can be limited depending on residents' needs.
One reviewer says there are fewer activities because many residents are unable to participate, which can leave less happening day-to-day. In contrast, another review says activities helped keep a loved one entertained. Taken together, feedback suggests activities may be available and helpful, but the amount or variety may depend on residents’ condition and participation.
caveat6 reviews mention this
Staffing and responsiveness get questioned
Some reviews raise concerns about staffing and responsiveness during care.
Several critical reviews describe problems that families associate with staffing, including long waits and difficulties getting timely attention. One reviewer recounts being kept in a family area while a room remained unavailable, with delays in getting the resident cared for. Another reviewer ties an outcome to understaffing and argues that more proper coverage could have changed the situation. Others mention poor customer service and communication issues, as well as behavior they felt showed insufficient sympathy.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Hennis Care Centre of Dover's features are specifically designed to address the unique challenges faced by residents with dementia or Alzheimer's disease, enhancing their quality of life and promoting well-being. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity while receiving the physical support they need. Medication management helps in maintaining health stability by ensuring timely adherence to prescribed treatments. Meal preparation and service cater not only to nutritional needs but also provide sensory enjoyment through familiar dishes. Transportation arrangements facilitate access to medical appointments, reinforcing ongoing healthcare engagement through coordination with providers. The 24-hour supervision offers peace of mind for families while ensuring immediate assistance during emergencies. Activities of daily living support fosters independence, while specialized memory care programming and mental wellness initiatives focus on cognitive engagement and emotional health, addressing both mild cognitive impairment and advanced stages of dementia effectively through tailored activities that stimulate memory and maintain social connections.
Nearby Communities
Hennis Care & Assisted Living
Dover, OH
3.5 from 21 reviews
Specialized diabetic care with indoor social spaces and off-site devotional activities.
Park Village Health Care
Dover, OH
2.9 from 12 reviews
Comprehensive skilled nursing with on-site amenities and active programs.
Park Village Health Care Center
Dover, OH
3.7 from 24 reviews
Caring, attentive staff in a clean, inviting community with engaging activities.
Park Village Health Care at Dover
Dover, OH
2.9 from 10 reviews
Broad care options and abundant amenities, including transportation and wellness programs.
Horizons Inc
Dover, OH
2.9 from 21 reviews
Strong access to dining, healthcare, and outdoor activities nearby.
The Inn At Northwood Village
Dover, OH
4.1 from 68 reviews
$2,580 to $4,050 / month
Warm, homelike atmosphere with attentive staff and an active activities program.
Country Club Retirement Center at Dover
Dover, OH
3.8 from 78 reviews
$3,450 to $4,860 / month
Beautiful campus with friendly staff and restaurant-quality meals.
Altercare of Navarre
Navarre, OH
4 from 102 reviews
Compassionate staff (notably Susan) and clean, pleasant rooms with engaging activities.
Brewster Parke
Brewster, OH
4.3 from 22 reviews
$541 to $964 / month
Friendly, caring staff and a clean, comfortable community with engaging activities.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Landscaping, Building, Trees, Outdoor, and Entrance
Architecture
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
8 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Skilled Nursing Facility
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Specialized diabetic care with indoor social spaces and off-site devotional activities.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
How and When Medicaid May Cover Assisted Living Costs
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
