Park Village Health Care at Dover

1525 North Crater Avenue, Dover, OH 44622

For more information about senior living options: (844) 490-3973

2.9 from 10 reviews
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Assisted Living Independent Living Skilled Nursing Facility

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    Overall Review of Park Village Health Care at Dover

    Pros

    • pro The Assisted Living has been wonderful to her mother.
    • pro It is a wonderful facility with caring staff.
    • pro Her mother has had a great experience with the care she is receiving and the staff are wonderful.
    • pro She is happy there.

    Cons

    • pro The buildings reek of urine.
    • pro Residents are neglected.
    • pro The staff are rude and indifferent, caring only about their favorites.
    • pro Residents are wheeled through the hall naked with only a sheet, exposing intimate areas and denying them dignity.
    • pro The hall smells terribly of urine and feces.
    • pro It took over four hours to provide Tylenol to a resident in pain.
    • pro An RN criticized a resident's TV choice in front of them.
    • pro The facility is always short-staffed because of the owners' greed.
    • pro The incentive is to push families into hospice care, with medications discontinued and residents pumped full of narcotics after pressing the call button, often with hours-long delays.
    • pro There are bug problems and sanitation issues.

    Review

    There is a striking tension in the experiences people share about this facility. A cluster of reviews rings with distressing accounts of neglect, a pervasive odor of urine and feces, and a sense that residents' dignity is not a priority. The most vivid and repeated complaints center on basic care failures: residents who are difficult to reach, left waiting for attention, or found in conditions that feel unsanitary and dehumanizing. One reviewer describes a scene so blunt it's hard to forget - a resident wheeled through hallways naked except for a sheet, exposed in ways that bring wheels, visitors, and staff of the opposite sex into intimate proximity. The same account laments a hall that smells of waste and a staff culture that appears unbothered, with cleanup and attention to odor seemingly lacking. The impression given is not an isolated incident but a pattern that many readers interpret as a broader failure to maintain dignity in routine care.

    Odor, sanitation, and general cleanliness form another cluster of concerns that recur across experiences. Several reviewers mention not only the odor but also the presence of urine and feces, suggesting that cleaning does not happen consistently or promptly. The perception is that sanitation is inconsistent and sometimes ignored, contributing to a somber, oppressive atmosphere that colors every visit. The consequences of these conditions are not merely cosmetic; they are described as affecting the residents' comfort, health, and sense of well-being. When visitors and family members speak to these issues, they often couple them with stories of long waits for basic needs - medication, pain relief, and timely responses to calls for help.

    The responsiveness and behavior of staff emerge as equally contentious themes. In some reports, staff are characterized as rude or indifferent, with claims that the facility is chronically short-staffed. One account describes a nurse inappropriately criticizing a resident's TV preferences in front of others, underscoring a perceived lack of callousness to residents' feelings and dignity. Another narrative highlights slow or absent responses to calls for assistance, with a specific complaint about a four-hour delay to administer Tylenol to a loved one in pain. Collectively, these perspectives paint a picture of a care environment where residents may feel ignored or devalued, and family members feel compelled to advocate repeatedly for basic attention.

    Suspicions about the facility's incentives and governance add a darker layer to the discourse for some reviewers. There are strong accusations that the system is financially driven by wealthy owners who prioritize profits over care, leading to decisions that may compromise residents' welfare. One particularly strong claim asserts that there is pressure to move residents into hospice "care," followed by medications being discontinued and residents being frequently dosed with narcotics when they press a call button. Pervasive worry about staff shortages and resource allocation further fuels concerns that residents' comfort and safety could be sacrificed in the name of cost savings. A review even suggests that the entire operation could jeopardize licensure or integrity, should such practices be fully understood or exposed.

    Amid these troubling narratives, there are also threads of contrast and occasional relief. A subset of reviewers offers praise for certain individuals or moments of positive care. Some note that the assisted living component has been wonderful to their mothers, with only the food being a common complaint - an acknowledgment that, in some cases, the staff and care philosophy appear competent and caring. Others describe a generally favorable impression of the staff and the person-centered care they have experienced, even if they acknowledge ongoing issues in other areas. A few visitors report somber atmospheres but emphasize that the person they know is happy there, which suggests variability across units or moments in time, rather than a uniform indictment of the facility.

    At a more general level, one review frames the institution as a place of stark contrasts: moments of warmth and effective caregiving amid a broader climate of dissatisfaction, fear of substandard practices, and profound concerns about cleanliness, dignity, and response times. The combination of positive anecdotes about caring staff and negative experiences related to hygiene, wait times, and perceived financial motives creates a complex portrait. This divergence hints at variability within the facility - perhaps different wings, shifts, or teams delivering care at different levels of quality - while the stronger, recurring themes point to systemic issues that would understandably worry families considering long-term placement.

    Taken together, the collection of experiences casts a troubling light on how care is delivered and perceived in this setting. The most forceful impressions are of neglect and discomfort: residents left waiting for basic needs, exposed in public hallways, and living in environments where odor, sanitation, and privacy concerns dominate daily life. The testimonies also reflect a crisis of trust between families and the institution - an uneasy mix of occasional praise for individuals who show genuine care and a shared fear that profit motives and staffing limitations may undermine fundamental standards of elder care. For families weighing options, these narratives underscore the importance of observing care routines closely, asking direct questions about staffing, response times, medication practices, and the facility's approach to dignity and privacy, and seeking out corroborating experiences from current residents and their families.

    Features

    Housing

    • 67 resident community capacity 67 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Park Village Health Care at Dover is an assisted living community located in Dover, OH. We offer a range of care services including independent living and skilled nursing facility care.

    Our community is designed to provide residents with comfort, convenience, and support in a warm and inviting environment. We have a variety of amenities to enhance the quality of life for our residents. These include a beauty salon, where residents can pamper themselves, as well as cable or satellite TV for entertainment.

    We also provide community operated transportation for residents to run errands or go on outings, as well as a computer center for those looking to stay connected. Our dining room offers restaurant-style dining with special dietary restrictions accommodated.

    For recreation and wellness, we have a fitness room and a gaming room where residents can engage in physical activities or socialize with others. Our outdoor space includes a garden where residents can relax and enjoy nature. We also have a small library for those who enjoy reading.

    At Park Village Health Care at Dover, we prioritize the well-being of our residents. Our care services include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and special dietary restrictions like diabetes diet.

    We also have various programs in place to promote mental wellness among our residents. Additionally, we offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.

    Our community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows our residents easy access to essential amenities and healthcare services.

    In summary, Park Village Health Care at Dover is an assisted living community that provides comprehensive care services while offering numerous amenities to enhance the quality of life for our residents.

    Nearby Places of Interest

    Restaurants

    • Blazin' Burgers (0.7 miles)
    • Grinders Above & Beyond (1.1 miles)
    • Pulp Juice And Smoothie Bar (1.1 miles)
    • McDonald's (1.1 miles)
    • Main Moon Restaurant (1.2 miles)
    • Treva's Roundup (1.3 miles)
    • Bob Evans (1.3 miles)

    Pharmacies

    • Discount Drug Mart (1.1 miles)
    • CVS Pharmacy (1.6 miles)
    • Walmart Pharmacy (3.4 miles)
    • Medicine Center Pharmacy (3.5 miles)
    • Medicine Shoppe (3.5 miles)
    • Discount Drug Mart (3.6 miles)
    • Dusini Drug Pharmacy and Home Medical Equipment (4 miles)

    Places of Worship

    • Dover Faith United Methodist (1.1 miles)
    • Grace Evangelical Lutheran Church (1.3 miles)
    • New Life Church Of God (2 miles)
    • First United Methodist Church (3.8 miles)
    • Church of the Nazarene (3.9 miles)
    • Muskingum Valley Presbytery (3.9 miles)
    • Newpointe Community Church (4 miles)

    Physicians

    • UPS Family Health Center North (1.2 miles)
    • Ent Allergy & Sinus Center (1.6 miles)
    • Fine Arts Skin & Laser (1.6 miles)
    • Internal Medicine Clinic (1.6 miles)
    • Tuscarawas Open Mri (1.6 miles)
    • Omni Orthopedics (1.6 miles)
    • Cardiac & Pulmonary Rehabilitation (1.7 miles)

    Cafes

    • Peet's Coffee and Tea (1.2 miles)
    • Pit Stop Classic Care & Cream (2.6 miles)
    • Starbucks (3.3 miles)
    • Bud and Tooties (3.5 miles)
    • Dagwoods Cafe Deli (3.6 miles)

    Hospitals

    • Tuscarawas Ambulatory Surgery (1.7 miles)
    • Cleveland Clinic - Union Hospital (2.1 miles)

    Parks

    • Tuscora Park (3.2 miles)

    Transportation

    • Bus Stop (3.9 miles)
    • Ez Stor Rentals (5 miles)

    Frequently Asked Questions

    Where is Park Village Health Care at Dover?

    Nearby Communities

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