Pruitthealth - Neuse in New Bern, NC
SaveInformation last verified:
1303 Health Drive, New Bern, NC 28560
For more information about senior living options: (844) 490-3973
Pruitt’s staff take great care of residents and keep them engaged with activities. The nurses and aides on the floor consistently treat residents with respect and care. The care from therapy, nursing, CNAs, and administration is described as excellent and compassionate. The facility is clean, beautiful, and welcoming, with a caring staff. The team is understanding, helpful, and goes above and beyond to support families. The reception staff and front-desk personnel welcome visitors warmly. Residents and families report that rehab services and overall care are thorough and attentive.
The staff are unapproachable and dismissive when questions are asked. A staff member spoke to the reviewer as though they were a bother, showing an unprofessional tone. A patient found her mother in wet sheets and requests for towels were met with abruptness and a lack of compassion. The comforter was taken to the laundry and never returned or replaced. A call button went unanswered for over 30 minutes, forcing the patient to seek help from family. The facility is dirty and unsanitary, with roaches, mold, and waste left on toilets, and rooms not cleaned. Chronic understaffing leads to delayed responses and residents being left unattended. Medications were not checked or given on time, with failures to monitor conditions or administer prescribed drugs. Residents are left on toilets and not fed or cared for in a timely manner. Management and administrators are frequently unresponsive to messages and complaints.PruittHealth - Neuse in New Bern, NC is best suited for families pursuing short-term rehab or post-acute recovery where a capable therapy and nursing team can drive progress and where a vigilant family advocate can help navigate daily operations. The strongest case rests on a rehab-driven path: skilled nursing, extensive occupational and physical therapy, and nurses who are repeatedly praised for competence and approachability. The facility’s clean appearance, private rooms, and the option of private pay or Medicare-rehab pathways create a framework that can support a patient transitioning from hospital care toward greater independence. Yet recovery remains tethered to advocacy; the most reliable outcomes appear where families stay engaged, question promptly when needed, and monitor progress closely. Without that level of involvement, gaps in responsiveness and consistency tend to surface and undermine momentum.
This community may push potential residents toward alternatives for anyone needing consistent, high-touch, long-term care. Families should consider other options if a loved one requires around-the-clock monitoring, stable dementia-specific care, or comprehensive medical management that demands steady, predictable staffing. Multiple accounts describe delayed call-button responses, medication oversights, and hygiene lapses, all of which escalate risk in day-to-day living. Some spaces report dirty rooms, pests, or maintenance issues that compromise safety and morale. When leadership communication is uneven and the chain of command is hard to reach, the chance of timely problem-solving diminishes. In those circumstances, exploring facilities with stronger, steadier governance and a clearer track record of safety and cleanliness is prudent.
The positives at PruittHealth - Neuse do carry meaningful weight against the downsides when present on a given shift. The rehab program, in particular, is frequently cited as a genuine strength, with therapists and rehab staff delivering tangible gains in mobility and mood for many residents. Several families highlight compassionate CNAs, friendly front-desk teams, and administrators who demonstrate a willingness to address concerns. Cleanliness and private-room options also surface as consistent advantages in the best reviews, contributing to a more comfortable daily living environment. When these assets align, they can offset frustrations with occasional miscommunication or longer-than-desired wait times. Nevertheless, the offset is uneven: a district-wide variance in staffing and supervision means some days feel well-coordinated, while others feel chaotic or under-resourced. The overall reliability of care, therefore, remains contingent on staffing realities and administrative focus.
The most troubling pattern across reviews centers on staffing and operational consistency. Inconsistent staffing levels, especially across shifts, appear to erode personal attention, timely response to alarms, and the ability to monitor complicated medical needs. Medication management is described at times as uneven, with reports of missed doses or unclear medication lists, which elevates safety concerns for residents with chronic conditions. Sanitation and room upkeep recur as critical red flags: roaches in some rooms, mold or aging infrastructure in others, and rooms that lack timely cleaning or basic maintenance. Communication gaps between families, front-line caregivers, and administrators compound these issues, making it hard to trust that concerns will be resolved swiftly. Taken together, these factors produce a risk profile that does not align with the expectations for high-stakes elder care, especially for families seeking a stable, predictable routine.
For families evaluating this facility, a practical, disciplined approach is essential. Begin with a focused tour that includes conversations with the director of nursing and the therapy leads, and request a transparent staffing snapshot, numbers, turnover, and shift coverage. Inquire about average call-bell response times, the cadence of daily care, and how medication administration is tracked and documented. Demand a rehab plan with clear milestones and objective goals, not just generic therapy blocks. Inspect rooms for cleanliness, check pest-control measures, and confirm that proper safety and infection-control practices are in place. Establish escalation channels and a weekly update protocol so concerns aren’t left unresolved. If possible, arrange a short-term rehab stay first and monitor how well the daily operations hold up under real-world conditions.
The bottom-line is pragmatic: for families prioritizing rehab progress and willing to stay actively involved, PruittHealth - Neuse can deliver meaningful improvements within a generally welcoming environment. For long-term care needs or dementia care requiring sustained, proactive oversight, however, alternatives should be actively explored. Any decision should be grounded in a concrete plan that includes direct access to leadership, measurable metrics on response times and medication safety, and a clearly defined rehabilitation pathway with attainable milestones. The prudent course is to test the facility through a temporary rehab stay and use that period to verify that staffing, cleanliness, and clinical oversight meet the high standards required for ongoing caregiving. If those criteria are met, PruittHealth - Neuse can play a credible role in a comprehensive care plan; if gaps persist, other options will better protect health, safety, and peace of mind for loved ones.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Craven County Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Neuse in New Bern, NC is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon to help residents look and feel their best, while cable or satellite TV is available for entertainment and relaxation. Community operated transportation ensures that residents can easily access local amenities and services.
A computer center allows residents to stay connected with loved ones, while a fully furnished environment provides comfort and convenience. For leisure activities, Pruitthealth - Neuse offers a gaming room and a small library for entertainment and relaxation. Outdoor space allows for fresh air and potential gardening opportunities.
Dining at Pruitthealth - Neuse is restaurant-style, ensuring that meals are delicious and satisfying. Special dietary restrictions can be accommodated to cater to individual needs. Housekeeping services are provided to maintain cleanliness and tidiness in each resident's living space.
For care services, there is a 24-hour call system in place for emergencies, while 24-hour supervision guarantees the safety of all residents. Trained staff assist with activities of daily living such as bathing, dressing, and transfers for those who require assistance.
The community also caters to specific medical needs with medication management and diabetes diet programs. A mental wellness program promotes emotional well-being among residents. Transportation arrangements are available for non-medical purposes as well as transportation to doctors appointments when needed.
Pruitthealth - Neuse also emphasizes the importance of maintaining an active lifestyle through fitness programs and scheduled daily activities. Concierge services ensure that individual needs are met, while planned day trips offer opportunities for exploration outside the community. Resident-run activities encourage social interaction among peers.
Overall, Pruitthealth - Neuse provides a welcoming environment where seniors can enjoy comfortable living accommodations, personal care assistance, engaging activities, delicious dining options, and necessary medical support in order to thrive in their golden years.
Pruitthealth - Neuse is located at 1303 Health Drive, New Bern, NC 28560 in Pamlico County, North Carolina
Pruitthealth - Neuse on seniors.fyi includes 5 photos including images showing interior, building, entrance, windows, landscaping, sidewalk, reception, office, and more.
Pruitthealth-Trent
New Bern, NC
Extensive amenities and around-the-clock care
Bayada Home Health Care
New Bern, NC
Compassionate, reliable caregivers; responsive and easy to work with.
Maxim Healthcare
New Bern, NC
Residential ambiance with well-maintained decor and outdoor spaces.
Good Shepherd Home For The Aged
New Bern, NC
Restaurant-style dining with on-site amenities (beauty salon, fitness room, library) and transportation.
Help at Home
New Bern, NC
Pet-friendly
Brookdale New Bern
New Bern, NC
Friendly, attentive staff and a clean, welcoming environment with engaging activities.
Riverstone Health Management
New Bern, NC
Friendly, professional staff delivering attentive care.
The Village Of Kinston
Kinston, NC
Family-oriented atmosphere with attentive staff and ongoing renovations.
Onslow House
Jacksonville, NC
Strong leadership and friendly staff; clean interiors and good dining.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal Incontinence in Older Adults: A Comprehensive Guide
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Recognizing the Journey: Understanding and Navigating Anticipatory Grief
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Interior
Building
Architecture
Dining
Physical Therapy
