Pruitthealth - Neuse in New Bern, NC
Save1303 Health Drive, New Bern, NC 28560
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
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Becky Schwartz is an excellent caregiver. Becky is knowledgeable, caring, very nice, and extremely personable. The facility has a great team; the staff are very understanding and helpful. The team and facility care about the residents and provide great care. The facility is very clean, and the staff are kind and caring. The staff are amazing, and the facility is beautiful. The staff are terrific and consistently go above and beyond. The care from therapy, nursing, CNAs, and administration is compassionate. The admissions director clearly explained insurance, and the administrator introduced himself and checked on residents daily. The therapy department is top notch; the staff are caring and compassionate. The grandfather's care was great; therapy, nursing, CNAs, and admin were compassionate. The facility is clean and welcoming; private rooms are available. There are dedicated staff who truly care for residents and families. Anna the nurse is an excellent nurse. The new administration is listening to families and striving to improve. The staff at Neuse are dedicated and provide excellent care.
The facility is severely understaffed and dirty, with roaches in rooms and mold on the ceilings. The staff neglect residents and fail to respond to call bells, leaving them in distress. Medications are not passed out on time and sometimes are not given correctly, risking patient safety. Rooms and the facility are filthy, with poop on toilets and dirty diapers left on the floor for long periods. Communication with management is poor, and no one in the chain of command answers calls or emails. Some staff are rude and talk about patients, and many seem there for a paycheck rather than to provide care.PruittHealth Neuse in New Bern is best suited for families seeking short-term, post-acute rehabilitation where a capable therapy program and a generally caring staff can help a loved one regain function and mobility. The facility can deliver solid therapy outcomes when residents are focused on recovery, and private rooms are available for those who want a more comfortable, quieter space during rehab. The overall impression from many families is that the center can be a decent fit if rehabilitation is the primary objective and if there is an active advocate on-site to monitor progress, coordinate care, and ensure that daily routines stay on track.
Those who should consider alternatives are those facing long-term care needs with high medical acuity, or dementia care where consistent one-on-one attention and meticulous daily monitoring are non-negotiable. Multiple reviews flag persistent staffing shortages, uneven caregiver engagement, and inconsistent responsiveness to call bells. Some families report serious lapses in medication management, hygiene, and basic cleanliness. For families without the bandwidth to actively oversee care, or for residents with complex medical histories requiring reliable, around-the-clock attention, a more consistently staffed and tightly managed facility may be a safer choice.
The strongest upside stems from a therapy-forward culture: many residents emerge stronger after PT/OT due to a dedicated therapy team and a culture that emphasizes progress and engagement. Other consistently positive notes point to compassionate CNAs and nurses, a welcoming, family-oriented environment, and a leadership stance that publicly aims to resolve issues and improve quality. Private rooms and a clean, if evolving, physical plant add tangible comfort, and when administration is responsive, families feel informed and involved in care decisions. These pros can offset some day-to-day rough patches, particularly in the rehab phase, if staffing holds steady and communication remains clear.
However, the main drawbacks temper the optimistic view. Understaffing appears repeatedly, translating into delayed responses to alarms, inconsistent daily schedules, and uneven attention to personal care. Medication lapses and gaps in monitoring are repeatedly cited by families pushing for more thorough oversight. Cleanliness and maintenance are described as inconsistent - some rooms are reported as tidy and well-kept, while others are characterized by dated infrastructure, unpleasant odors, and hygiene lapses. Communication gaps - difficulty reaching the director of nursing, doctors, or dietitians without insisting on repeated outreach - add another layer of challenge for families trying to navigate a loved one's care plan. These factors collectively create real risk if one is not actively involved in daily care decisions.
In practical terms, families weighing PruittHealth Neuse should plan for vigorous active involvement: tour with a critical eye, request to meet the therapy team and floor nurses, and seek recent quality indicators or inspection findings. Ask specifically about medication administration practices, daily care routines, pest and sanitation controls, and the facility's turnover and staffing schedules. If a rehab-focused stay is anticipated, insist on a clear discharge plan, ongoing therapy goals, and a case manager who checks in regularly. For long-term placement, scrutinize the consistency of staffing and the facility's track record on infections, skin and wound care, and mobility support, because those elements determine whether recovery or decline becomes the resident's new normal.
In the end, PruittHealth Neuse offers a viable option for families prioritizing rehabilitation with a proactive, engaged approach. If the goal is to maximize recovery and minimize days spent stalled due to staffing gaps, and if an advocate can routinely oversee care and push for timely interventions, this community can deliver meaningful gains. But for families seeking a uniformly high level of daily care, constant medical oversight, or pristine cleanliness with near-perfect staff-to-resident ratios, alternatives that emphasize consistent staffing and stringent care standards are worth exploring. The right decision hinges on whether rehab-focused improvement with vigilant oversight aligns with the resident's needs and the family's capacity to participate actively in daily care decisions.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Craven County Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth - Neuse in New Bern, NC is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon to help residents look and feel their best, while cable or satellite TV is available for entertainment and relaxation. Community operated transportation ensures that residents can easily access local amenities and services.
A computer center allows residents to stay connected with loved ones, while a fully furnished environment provides comfort and convenience. For leisure activities, Pruitthealth - Neuse offers a gaming room and a small library for entertainment and relaxation. Outdoor space allows for fresh air and potential gardening opportunities.
Dining at Pruitthealth - Neuse is restaurant-style, ensuring that meals are delicious and satisfying. Special dietary restrictions can be accommodated to cater to individual needs. Housekeeping services are provided to maintain cleanliness and tidiness in each resident's living space.
For care services, there is a 24-hour call system in place for emergencies, while 24-hour supervision guarantees the safety of all residents. Trained staff assist with activities of daily living such as bathing, dressing, and transfers for those who require assistance.
The community also caters to specific medical needs with medication management and diabetes diet programs. A mental wellness program promotes emotional well-being among residents. Transportation arrangements are available for non-medical purposes as well as transportation to doctors appointments when needed.
Pruitthealth - Neuse also emphasizes the importance of maintaining an active lifestyle through fitness programs and scheduled daily activities. Concierge services ensure that individual needs are met, while planned day trips offer opportunities for exploration outside the community. Resident-run activities encourage social interaction among peers.
Overall, Pruitthealth - Neuse provides a welcoming environment where seniors can enjoy comfortable living accommodations, personal care assistance, engaging activities, delicious dining options, and necessary medical support in order to thrive in their golden years.
Pruitthealth - Neuse is located at 1303 Health Drive, New Bern, NC 28560 in Pamlico County, North Carolina
Pruitthealth - Neuse on seniors.fyi includes 5 photos including images showing interior, building, entrance, architecture, awning, windows, landscaping, sidewalk, and more.
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