Good Shepherd Home For The Aged

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Good Shepherd Home For The Aged

Good Shepherd Home For The Aged

603 West Street, New Bern, NC 28560

For more information about senior living options: (844) 490-3973

2.3 from 3 reviews
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Assisted Living

Overall Review of Good Shepherd Home For The Aged

Cons

  • pro The reviewer believes Good Shepherd is the absolute last place to take anyone they care about.
  • pro The reviewer was fired after calling multiple times and having to go to the hospital.
  • pro The reviewer returned the next day to find that someone else had already been hired.
  • pro The staff claimed the reviewer talked badly about coworkers who trained them, a claim the reviewer says is a lie.
  • pro The staff allegedly said the reviewer never called or came in, which the reviewer disputes.
  • pro The reviewer describes the place as horrible and believes no one should live there.

Review

Good Shepherd emerges in these accounts as a place to approach with extreme caution, a setting that left one caregiver convinced that it should be avoided at all costs if someone you love needs real, dependable care. The speaker describes a sequence of frustrations that stack up to a strong, unwavering verdict: this is not the kind of facility you want to trust with a loved one or a person who depends on others for basic support. The impression is less about a one-off bad experience and more about a persistent pattern that taints the entire impression of the place.

According to the account, the trouble begins with a simple, practical expectation: when you need to reach the staff, you should be able to get a response. The writer contends that they made multiple attempts to call, only to be met with silence on the other end. The reason given for the lack of response is that the caller had to go to the hospital, a circumstance that many families understand as an urgent, non-negotiable priority. The frustration is not just about a missed call; it's about what happened next: after the hospital visit, the writer returns to find that the facility has already moved on, having hired someone else in the interim. The sense of being sidelined or replaced without due discussion or clear explanation compounds the initial irritation into a feeling of being undervalued and disregarded.

Complicating the situation is a claim about the narrative the staff tried to pin on the writer. The reviewer says that they were accused of "talking badly about the people who worked there and that trained me," a charge the writer insists is false and deceptive. The accusation seems to be part of a broader pattern of miscommunication and mischaracterization, according to the reviewer. The next loud moment in the story comes from what they describe as "the main heffa," a blunt, dismissive way to refer to the person in charge who allegedly claimed that the writer never called or came in. The reviewer rejects this claim as untrue, describing it as "bs" and underscoring a sense that the administration was more interested in protecting a limited narrative than in understanding what actually happened.

From there, the tone grows sharper and more personal. The writer asserts that the entire staff - at least the management - "ain't no damn good," a pointed indictment of leadership and possibly of the care culture more broadly. This is not merely a complaint about a single misstep; it is a broader judgment about the competency and integrity of the people running the place. The language is forceful and unflinching, reflecting a deep disappointment with how the facility handles communication, accountability, and basic care responsibilities. The writer emphasizes the impact of these failures not just on themselves, but on the residents who are supposed to be protected, nurtured, and looked after.

The emotional stakes are clear and personal. There is a clear sense of betrayal - being fired or replaced in a situation where the writer believed their actions were justified by real-life circumstances, such as needing to attend to a hospital visit. That sense of betrayal is amplified by the accusation they faced and by the rapid replacement that followed, which the writer interprets as a sign of a culture that prioritizes appearances, narratives, and quick fixes over open dialogue and genuine concern for residents. The rhetoric makes it hard to separate the personal grievance from the broader judgment about whether residents receive consistent, respectful, and reliable care.

The final, emphatic statements seal the overall impression: this is described as a "horrible place" where the decision to live or stay should be critically reconsidered. The reviewer's closing sentiment - "No one should live there!" - is stark and uncompromising, turning the experience into a strong cautionary tale. The juxtaposition of a system that seems to be unreliable in communication with a claim of staff behavior that is anything but trustworthy leads to a verdict shaped by fear for the well-being of residents and a refusal to normalize such conditions as acceptable.

Taken together, these remarks sketch a troubling portrait of a facility where basic elements of care - effective phone communication, fair handling of staffing changes, and truthful, respectful dialogue - appear compromised. They evoke a sense of worry for the safety and dignity of residents, suggesting that the issues run deeper than a single incident and point toward a broader culture that may not support transparent, compassionate caregiving. For anyone evaluating Good Shepherd, the message embedded in these reflections is clear: approach with caution, seek corroborating experiences, and prioritize facilities with demonstrated reliability, clear communication, and genuine regard for residents' well-being.

Features

Housing

  • 54 resident community capacity 54 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Craven County Regional (3 miles away) Craven County Regional (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Good Shepherd Home For The Aged in New Bern, NC is a vibrant and welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.

Our residents can enjoy the convenience of having a beauty salon on-site, where they can get pampered and maintain their personal grooming. They also have access to cable or satellite TV in their fully furnished accommodations, allowing them to relax and unwind in their own private space.

Community operated transportation is available for residents who need assistance getting around town, whether it's for shopping trips or social outings. Our computer center provides access to technology for those who want to stay connected with loved ones or engage in online activities.

Meals at Good Shepherd are an enjoyable experience as our dining room offers restaurant-style dining with special dietary restrictions catered to. Residents can savor delicious meals prepared by our experienced staff while socializing with fellow residents.

We have a variety of spaces available for recreation and relaxation. Our fitness room allows residents to stay active and maintain their physical health, while our gaming room provides opportunities for friendly competition and entertainment. The garden and outdoor spaces offer a tranquil environment where residents can enjoy the fresh air and natural beauty.

For those who love reading, we have a small library with a collection of books that cater to diverse interests. Telephone service is provided so that residents can easily communicate with family members or make arrangements for appointments or outings.

We understand the importance of staying connected to healthcare professionals, so we offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.

The wellness center at Good Shepherd promotes mental wellness through various programs designed to enhance cognitive function and emotional well-being. Our dedicated staff are available around the clock through our 24-hour call system, ensuring that assistance is always within reach when needed.

Residents can take part in a range of activities offered at our community, including fitness programs, resident-run activities, and scheduled daily activities. Planned day trips provide opportunities for residents to explore the surrounding area and create new experiences.

At Good Shepherd Home For The Aged, we strive to provide a comfortable and enriching environment where residents can enjoy their golden years with the support they need.

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