Good Shepherd Home For The Aged in New Bern, NC
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603 West Street, New Bern, NC 28560
For more information about senior living options: (844) 490-3973
The reviewer regards Good Shepherd as the absolute last place anyone should take someone they care about. The reviewer was fired after they called multiple times and no one answered the phone because they had to go to the hospital. The reviewer claims they were accused of talking badly about the staff and of being trained by them, which was a huge lie. The main staff member claimed the reviewer never called or came in, which was false. The reviewer describes the place as horrible and believes no one should live there.Good Shepherd Home For The Aged in New Bern is best suited for families that can commit to aggressive on-site oversight and frequent, proactive advocacy. The current narrative around the community points to a setting where administrative responsiveness and continuity of care are inconsistent, making a hands-on approach essential. In practice, residents who rely on steady, predictable communication from staff and a stable caregiving routine should avoid assuming this community will deliver without persistent family involvement. The facility may occasionally deliver moments of satisfactory care, but those instances appear overshadowed by ongoing governance and responsiveness concerns.
Those weighing this option should explicitly consider alternatives if reliable communication and administrative stability are top priorities. Families deserve a setting where questions are answered promptly, care plans are updated consistently, and staff turnover does not translate into repeated gaps in attention to residents. In a market that offers a range of options, facilities with established communication protocols, clear escalation paths, and demonstrated consistency in staffing levels should be preferred. The absence of robust, verifiable positives here makes alternatives a prudent first screening step.
From a decision perspective, the limited positive signal represented by one 5-star rating does little to counterbalance the documented red flags. The records show significant gaps in responsiveness and administrative trust, alongside concerns about how staff are treated and how concerns about care are handled. The one favorable outlier cannot be treated as evidence of a reliable, day-to-day experience when multiple accounts describe the opposite. In practical terms, the couple of positive anecdotes do not meaningfully offset the core risks that arise from reported communication breakdowns, abrupt staff changes, and perceptions of unfair treatment.
Pros, where they exist, are incidental and not reliably evidenced. Families should not count on a consistently cooperative administration or a steady bedside team based on the available feedback. The strongest precaution is to assume that oversight and advocacy will need to come from outside the community - through regular visits, ongoing conversations with administrators, and a clear, written plan for addressing concerns. When evaluating this option, require concrete commitments: response times, a formal point of contact, daily care logs, and guaranteed access to a supervisor or director of nursing. Without those guarantees, the practical burden falls on family members and outside guardians to ensure residents' safety and dignity.
Main cons are concrete and actionable. The most troubling themes involve communication failures and questionable staff-management practices. Reports describe delayed or unreturned inquiries, abrupt personnel decisions, and disputes over what was communicated to family members. There is a troubling sense that residents may bear the consequences of management missteps or miscommunication, rather than receiving timely, transparent, and compassionate care. For families, this translates into a need for heightened vigilance: insist on real-time updates, insist on documented care plans with daily progress notes, and insist on immediate escalation channels for any concern that arises. If these assurances cannot be delivered consistently, the risk-to-benefit balance tilts decisively toward alternatives.
In final assessment, Good Shepherd Home For The Aged requires a highly engaged, proactive approach from families that are prepared to supervise care closely and to advocate relentlessly. For most seniors - and for most families - other local options will likely offer greater reliability, clearer communication, and more stable staffing. If choosing this community, proceed only with a concrete, written commitment from leadership outlining responsive communication expectations, a predictable staffing rhythm, and direct access to a designated supervisor. Otherwise, channel energy toward facilities with demonstrated, documented reliability in administration and daily care. The prudent decision is to pursue stronger options first, reserving this community only for circumstances where no better alternative is feasible and a robust oversight framework is in place.
54 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Craven County Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Good Shepherd Home For The Aged in New Bern, NC is a vibrant and welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can enjoy the convenience of having a beauty salon on-site, where they can get pampered and maintain their personal grooming. They also have access to cable or satellite TV in their fully furnished accommodations, allowing them to relax and unwind in their own private space.
Community operated transportation is available for residents who need assistance getting around town, whether it's for shopping trips or social outings. Our computer center provides access to technology for those who want to stay connected with loved ones or engage in online activities.
Meals at Good Shepherd are an enjoyable experience as our dining room offers restaurant-style dining with special dietary restrictions catered to. Residents can savor delicious meals prepared by our experienced staff while socializing with fellow residents.
We have a variety of spaces available for recreation and relaxation. Our fitness room allows residents to stay active and maintain their physical health, while our gaming room provides opportunities for friendly competition and entertainment. The garden and outdoor spaces offer a tranquil environment where residents can enjoy the fresh air and natural beauty.
For those who love reading, we have a small library with a collection of books that cater to diverse interests. Telephone service is provided so that residents can easily communicate with family members or make arrangements for appointments or outings.
We understand the importance of staying connected to healthcare professionals, so we offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments.
The wellness center at Good Shepherd promotes mental wellness through various programs designed to enhance cognitive function and emotional well-being. Our dedicated staff are available around the clock through our 24-hour call system, ensuring that assistance is always within reach when needed.
Residents can take part in a range of activities offered at our community, including fitness programs, resident-run activities, and scheduled daily activities. Planned day trips provide opportunities for residents to explore the surrounding area and create new experiences.
At Good Shepherd Home For The Aged, we strive to provide a comfortable and enriching environment where residents can enjoy their golden years with the support they need.
Good Shepherd Home For The Aged is located at 603 West Street, New Bern, NC 28560 in Pamlico County, North Carolina
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