Pruitthealth-Trent is a nursing home community in New Bern, NC.
Information last verified:
Pruitthealth-Trent in New Bern, NC
Save836 Hospital Drive, New Bern, NC 28560
For more information about senior living options: (866) 208-4318
Residents describe both caring moments and gaps in follow-through.
Some families and residents say they received timely, professional care from nurses, aides, and therapists, and they highlight specific caregivers and positive day-to-day support. Other reviews point to delays in basic help and concerns that care needs were not consistently met. The mixed feedback suggests experiences may vary by shift and circumstance.
Several residents report long waits for help.
Multiple reviews describe slow or inadequate responses after pressing call buttons, including accounts of waiting long periods for bathroom help and basic needs. Some reviewers also describe safety concerns when assistance did not arrive when expected. A few comments also suggest communication breakdowns when family tried to reach the facility by phone.
Pests and unsanitary conditions are recurring concerns.
Several negative reviews mention bugs like cockroaches, flies, and roaches, with one account describing waking up with a cockroach. Others describe the facility as filthy or disgusting, including claims of dirty conditions and unpleasant odors. These cleanliness complaints show up alongside broader concerns about care quality and resident safety.
Residents and families mention an older, dated environment.
Some reviews describe the building as drab, dated, or in need of updates like paint, flooring, and carpeting. There are also reports of physical issues that affected comfort or safety, such as elevator problems and room setup concerns. Even when care is praised, these comments focus on the facility condition as a continuing drawback.
Reviews are split on whether meals meet expectations.
A few reviews say food was not bad, while others describe meals as needing improvement or as horrible. Some negative comments also suggest residents may be better fed in rooms than encouraged to socialize in shared dining spaces. Overall, dining feedback is inconsistent compared with the caregiving themes.
Some reviews raise concerns about infection and wound care coverage.
At least a couple of reviews connect outcomes like infections and sepsis to what they describe as inadequate wound care or follow-up. One reviewer specifically questions whether wound care was offered consistently, including on weekends. These comments stand out as targeted clinical-care concerns rather than general dissatisfaction.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
116 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Craven County Regional (3 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesPruitthealth-Trent is located at 836 Hospital Drive, New Bern, NC 28560 in Pamlico County, North Carolina
Pruitthealth-Trent on seniors.fyi includes 5 photos including images showing interior, lighting, salon, rehabilitation, spa, exercise equipment, physical therapy, fountain, and more.
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Interior
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Salon
