Pruitthealth-Trent in New Bern, NC
Save836 Hospital Drive, New Bern, NC 28560
For more information about senior living options: (844) 490-3973
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The staff are friendly and helpful. The facility has a warm, family-like atmosphere with excellent care for loved ones. The administration is responsive and dedicated to patient well-being. The physical therapy team is excellent and genuinely caring. The care team goes above and beyond for residents. The building is beautiful and well-maintained, creating a welcoming environment. Families feel confident in the care provided and would choose the facility again for rehab. Specific caregivers are praised for compassion and professionalism.
The facility was chaotic, with residents competing for the loudest TV. The elevator was down, raising safety concerns during emergencies. The night staff rummaged through residents' belongings and did not introduce themselves. There were long delays (30?45 minutes) for bathroom assistance, risking safety. Staff smelled of cigarette smoke, despite a no-smoking policy. The building was dirty and outdated, with flies present. Residents were left waiting for basic needs for hours; care was inconsistent. The food was horrible and the dining care poor. Medications were sometimes given in the hall in an unprofessional manner. The facility had roaches and a urine odor in some areas, and staff often seemed unwilling to be bothered.This community is best suited for families seeking a warm, family-like atmosphere where rehab and daily care can feel personal, provided that the operation runs with steady staffing and engaged leadership. When staff show up consistently, residents often experience genuine kindness, meaningful progress in therapy, and a sense of belonging that families value. It can be a fit for elders who respond well to close-knit teams and who are comfortable advocating for care during the stay. The decisive factor is the reliability of frontline caregivers and supervisors; without that consistency, the charm of the setting cannot overcome ongoing safety and quality concerns.
That said, alternatives should be seriously considered for anyone prioritizing consistently predictable medical oversight, pristine safety and cleanliness, and transparent administration. A number of reviews signal persistent gaps in responsiveness, medication handling, and overall safety culture. If a loved one requires dependable call-bell response, rigorous weekend wound care, routine medication management, and a clean, well-maintained environment, it is prudent to explore other skilled nursing options with stronger state-survey trajectories and clearly documented corrective actions. Families should not gamble on improvements that feel episodic or uncertain.
On the plus side, the strongest pros circle around dedicated staff who stay long-term and a therapy-focused culture. When the care team shows up with heart, residents can receive attentive nursing support, genuine encouragement in rehabilitation, and a sense that the facility is a real community rather than a sterile corridor. Several families highlight successful rehab outcomes and long-tenured nurses and aides who create a nurturing environment. For some residents, especially those who need rehab after surgery or a stroke, this supportive dynamic can meaningfully accelerate recovery and restore confidence in daily living. The administration, in positive cases, cultivates a collaborative vibe and minimizes friction, which matters greatly to families when trust is on the line.
The dominant cons, however, are hard to ignore and often clash with the benefits. Recurrent reports describe acute safety and neglect risks: long call-bell waits, missed medications, and a perceived lack of urgent attention during vulnerable moments. The facility's age and maintenance gaps show up as broken equipment, outdated rooms, and rooms configured for two residents, which undermines privacy and dignity. Cleanliness and pest concerns, sporadic housekeeping issues, and a troubling inconsistency in weekend care further erode confidence in safety. Administrative defensiveness when concerns are raised compounds distress, making families hesitant to rely on leadership to drive timely improvements. These factors are not minor annoyances; they define risk for vulnerable residents.
For families weighing a move, a practical decision framework matters. First, verify current staffing levels and shift coverage, and observe a full day of operations to gauge call-bell response and meal/therapy scheduling. Second, review recent state survey results and ask what corrective actions have been implemented, with measurable timelines. Third, tour with specific inquiries about medication administration, wound care practices, and infection prevention, including weekend coverage. Fourth, assess the physical environment: room occupancy, safety features, cleanliness, and pest control, plus a plan for updating or renovating dated spaces. Finally, talk with multiple current residents or families about consistency of care and administration's responsiveness; insist on written commitments if choosing to proceed.
In sum, PruittHealth Trent can be a compassionate, rehab-capable option for families who can actively oversee care, demand accountability, and verify strong frontline staffing. For those prioritizing unwavering safety, reliable infrastructure, and transparent, proactive leadership, the cons may outweigh the pros, and exploring other local skilled-nursing or rehab options is wise. A measured approach - concrete assurances from administration, a formal care plan with scheduled therapy, and frequent visits - will determine whether this community becomes a trusted home or a cautionary tale.
116 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Craven County Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pruitthealth-Trent in New Bern, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our community features a beauty salon where residents can pamper themselves and maintain their personal style. They can also enjoy their favorite shows with cable or satellite TV in the comfort of their own private rooms.
We believe in keeping our residents engaged and active, which is why we offer community-operated transportation to ensure they have access to various destinations. Our computer center enables residents to stay connected with loved ones or explore their interests online.
At Pruitthealth-Trent, we understand the importance of healthy and delicious meals. That's why we provide restaurant-style dining in our beautiful dining room, where residents can enjoy nutritious meals specially prepared by our dedicated staff. We also cater to special dietary restrictions to meet individual needs.
To promote physical well-being, our fitness room offers opportunities for exercise and mobility enhancement. Residents can also spend time in our gaming room or relax in our garden area. For those who enjoy reading, we have a small library filled with books spanning various genres.
Our compassionate staff ensures that housekeeping services are provided regularly, allowing residents more time to focus on what they love. Move-in coordination is also available for a hassle-free transition into our community.
Medical assistance is available around the clock with our 24-hour call system and supervision. Our trained caregivers provide assistance with daily activities such as bathing, dressing, and transfers, ensuring residents' safety at all times. We also offer medication management services for those who require it.
Mental wellness is prioritized through our specialized program aimed at promoting emotional well-being among residents. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments.
Our vibrant community encourages social interaction through resident-run activities, scheduled daily activities, and planned day trips. Residents can also take advantage of our concierge services to make their stay more enjoyable.
With Wi-Fi/high-speed internet available throughout the community, residents can easily stay connected with loved ones or explore their digital interests.
At Pruitthealth-Trent, we strive to provide a comfortable and fulfilling living experience for our residents by offering amenities and care services tailored to their individual needs.
Pruitthealth-Trent is located at 836 Hospital Drive, New Bern, NC 28560 in Pamlico County, North Carolina
Pruitthealth-Trent on seniors.fyi includes 5 photos including images showing interior, rehabilitation, spa, exercise equipment, physical therapy, fountain, outdoor, landscaping, and more.
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