Conover Nursing And Rehab Center in Conover, NC

Save
Conover Nursing And Rehab Center Conover Nursing And Rehab Center Conover Nursing And Rehab Center Conover Nursing And Rehab Center

Conover Nursing And Rehab Center in Conover, NC

920 4Th Street Southwest, Conover, NC 28613

For more information about senior living options: (844) 490-3973

3.6 from 30 reviews
5 stars
18
4 stars
1
3 stars
0
2 stars
2
1 stars
9

Skilled Nursing Facility

Overall Review of Conover Nursing And Rehab Center

Pros

  • pro The staff and doctors are very caring, and the facility is very clean with attentive patient care.
  • pro The administrator and team are amazing and bring many years of experience in quality care for residents.
  • pro The nursing staff in the rehab wing are wonderful, and overall care is professional and attentive.
  • pro The facility offers engaging activities like bingo, music, and church services that brighten residents' days.
  • pro Families praise the staff for the care and love shown to residents, describing it as genuine and heartfelt.
  • pro The environment feels like a home for the elderly, with staff who truly care about residents.
  • pro Enrolment and care approvals are handled smoothly by proactive staff (e.g., Tara and Tammi).

Cons

  • pro The facility is described as unprofessional, with allegations that staff steal medications and falsify records to make numbers look better.
  • pro Some staff are reported as mean or lazy, and residents have experienced neglect or insufficient care, including unexplained injuries.
  • pro Families report that physical therapy is not fulfilled, and care decisions are obscured by documentation that a patient refused treatment.
  • pro Several reviewers warn others to stay away, claiming the facility does not provide adequate care or safeguard residents.
  • pro Cleaners are reportedly paid as little as $7.25 per hour, implying poor staffing practices and disrespect for workers.
  • pro There are accusations that staff ignore requests for help and are distracted by phones during shifts.
  • pro Some reviewers allege COVID-19 precautions are not followed and CDC guidelines are not adhered to.

Review

Conover Nursing and Rehab Center is best suited for families seeking a skilled-nursing environment with active rehab services, strong administrative coordination, and a visible emphasis on cleanliness and daily engagement for residents who need ongoing support. The community tends to appeal to those who value empathetic nursing and physician oversight, reliable rehab staff, and an atmosphere where activities - bingo, music, and church services - help sustain a sense of normalcy. Long-term residents and their families repeatedly highlight the facility as a "little piece of home," praising the consistent attention of the nursing team, the care managers who streamline enrollment and approvals, and the clean, pleasant surroundings that keep residents engaged rather than isolated. For families who want a rehabilitative focus paired with solid day-to-day care, this is a compelling option.

At the same time, alternatives should be considered by families with a lower tolerance for variability in care or concerns about staff responsiveness and safety. The reviews reveal clear and troubling chasms: experiences range from exemplary, personalized care to reports of neglect, slow or incomplete therapy, and mismanagement of medications. Some families recount compassionate, capable teams, while others describe third-shift neglect, nurses or CNAs who are slow to respond, or even alarming incidents such as a resident experiencing a black eye with questions about the source. A pattern of complaints about communication breakdowns, staff attitudes, and bedside care suggests that outcomes can hinge on which aides and nurses are on duty - and that risk exists if due diligence isn't applied.

The strong points - caring, professional staff; a clean, well-maintained facility; and an experienced administrative core - do offset some of the drawbacks when the care crew aligns with residents' needs. Praises for the rehab wing, including physical therapy, and for the hospital-to-facility enrollment process illustrate how well-coordinated and responsive care can be, especially for families navigating complex medical plans. Positive testimonies from husbands, wives, and children highlight reliable nursing attention, helpful care managers, and the tangible comfort of familiar routines and social programming. In these cases, the environment can feel trustworthy, efficient, and genuinely supportive, which makes the cons less daunting.

However, the negatives are real and should not be minimized. The most serious red flags involve perceived neglect or inconsistent care quality, including reports of PT plans not being fulfilled, delays in assistance, and a few accounts of residents not receiving timely help. Accusations of medication mismanagement, "lying to improve numbers," or staff behavior that feels dismissive or intrusive contribute to an impression of uneven safety and oversight. These elements undermine trust and can be destabilizing for families seeking a predictable, transparent standard of care. Given the breadth of experiences described, the facility's overall performance can feel sharply uneven, making robust due diligence essential before choosing Conover.

A practical decision framework follows naturally from these observations. Prospective families should prioritize an in-person tour accompanied by direct conversations with the administrator, the rehab team, and a designated care manager to gauge consistency and responsiveness. Ask to observe a therapy session and a routine nursing interaction to assess attentiveness and timing. Request to review the current staffing plan, nurse-to-resident ratios, and the grievance or incident-resolution process. Verify the availability of a permanent point of contact or primary nurse, and insist on seeing recent activity calendars, meal quality indicators, and transportation coordination with external providers. If the answers are concrete, timely, and reassuring, the strengths can be leveraged; if not, it is prudent to compare with other nearby facilities.

The rating of 3.6 from 30 reviews reflects the facility's paradox: many praise warmth, cleanliness, and effective administrative coordination, while a substantial minority recount experiences that range from troubling to alarming. This is a community where outstanding care can exist and be sustained, but where inconsistency in staff performance and safety concerns can dramatically color the experience. Families with a higher tolerance for variability and a robust vetting process may find Conover a good match, especially if they encounter the right caregiving team. Those requiring uniform excellence, absolute safety, and consistently proactive responses across shifts will want to perform even more rigorous comparisons before committing. In the end, the decision hinges on the quality of direct interactions and the confidence built through a meticulous, front-line inspection. If those checks line up, Conover can be a strong, compassionate home; if not, the search should continue.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Conover Nursing And Rehab Center in Conover, NC offers a wide range of amenities and care services to cater to the needs of its residents. The community provides a comfortable and convenient living environment with amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library. Additionally, residents have access to various dining options including restaurant-style dining and special dietary restrictions are accommodated.

To ensure the well-being of its residents, the community offers care services such as 24-hour call system, 24-hour supervision, assistance with activities of daily living including bathing and dressing, assistance with transfers, medication management, and diabetes diet support. Mental wellness programs are also provided to promote overall mental health.

Conover Nursing And Rehab Center prioritizes the social aspect of living with planned day trips and resident-run activities that allow residents to stay engaged and build connections within the community. Fitness programs are available to encourage an active lifestyle while concierge services are provided for added convenience.

Transportation arrangements for non-medical purposes as well as transportation to doctors' appointments can be coordinated by the community. Move-in coordination services are also offered to facilitate an easy transition for new residents.

The assisted living community at Conover Nursing And Rehab Center aims to create a homely atmosphere while providing quality care services that promote independence and well-being. With its comprehensive amenities and personalized care options, residents can enjoy their golden years in comfort, convenience, and an engaging social environment.

Nearby Places of Interest

Physicians

  • Primary Care Associates (13.8 miles)
  • PHC Sailview Family Medicine (21.4 miles)
  • Novant Health Lakeside Family Physicians (21.5 miles)
  • Northshore Orthopedics & Sports Medicine (21.6 miles)
  • Piedmont Healthcare (21.9 miles)
  • Shuping George DDS MS PA (22.1 miles)
  • Piedmont Plastic Surgery & Dermatology (22.4 miles)

Pharmacies

  • CVS Pharmacy (13.9 miles)
  • Walgreens (20.7 miles)
  • CVS Pharmacy (21.8 miles)
  • Walgreens (21.8 miles)
  • Walgreens (22.1 miles)
  • Crp USA (22.7 miles)
  • Walgreens (24.7 miles)

Restaurants

  • Taco and Tequila Mexican Restaurant (14.3 miles)
  • Waffle House (15.7 miles)
  • McDonald's (20.8 miles)
  • Kickback Jack's (21.2 miles)
  • Hickory Tavern (21.3 miles)
  • Bojangles' Famous Chicken 'n Biscuits (21.4 miles)
  • Joel's Asian Grill (21.7 miles)

Cafes

  • Starbucks (15.7 miles)
  • Clutch Coffee Bar (23.4 miles)
  • Starbucks (23.7 miles)
  • Urban Grind Roasters - Artisan Coffee (25 miles)

Parks

  • Lake Norman State Park (16.7 miles)

Places of Worship

  • Riverview Baptist Church (18.8 miles)
  • St Therese Catholic Church (23.2 miles)
  • Cove Church (24.5 miles)
  • First Presbyterian Church (24.9 miles)

Theaters

  • AmStar 14 - Mooresville Theatre (22.6 miles)

Frequently Asked Questions

Where is Conover Nursing And Rehab Center?
What photos are available for Conover Nursing And Rehab Center in Conover, North Carolina?

Nearby Communities

  • The Alberta House

    The Alberta House

    Conover, NC

     
     

    pro Small, personalized care with 24/7 supervision and broad amenities.

  • Austin Adult Care

    Austin Adult Care

    Conover, NC

    1.5 from 10 reviews
     

    pro Friendly staff and a welcoming atmosphere with positive dining feedback from some visitors.

  • Professional Family Care

    Professional Family Care

    Conover, NC

     
     

    pro Small, home-like setting with personalized care and comprehensive daily support.

  • Heritage Care Of Conover

    Heritage Care Of Conover

    Conover, NC

    3.7 from 11 reviews
    $1,900 to $3,800 / month

    pro Caring, long-tenured staff and a family-like atmosphere with personalized resident attention.

  • Piedmont Village At Newton

    Piedmont Village At Newton

    Newton, NC

     
    $1,800 to $7,000 / month

    pro Competitive pricing with on-site amenities and comprehensive care.

  • Brian Center Health & Rehabi Hick

    Brian Center Health & Rehabi Hick

    Hickory, NC

     
     

    pro Extensive amenities and comprehensive care services (dining, transportation, wellness programs, beauty salon, fitness, social activities).

  • Catawba Valley Living At Rock Barn

    Catawba Valley Living At Rock Barn

    Claremont, NC

    3.9 from 25 reviews
    $2,100 to $4,200 / month

    pro Accommodating staff, engaging activities, and generally positive family experiences.

  • Abernethy Laurels

    Abernethy Laurels

    Newton, NC

    3.7 from 83 reviews
     

    pro Caring, experienced staff in a clean, welcoming facility with comprehensive services.

  • Springs Of Catawba

    Springs Of Catawba

    Hickory, NC

     
     

    pro Specialized memory care with comprehensive amenities and personalized care

Related Resources

  • nursing home costsA Detailed Examination of Nursing Home Costs Across the U.S.

    Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.

  • non medical home careExploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches

    Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.

  • brain games for seniorsEngaging Brain Games and Innovative Apps to Keep Senior Minds Active

    Maintaining cognitive fitness through engaging in various brain games, both traditional and digital, is crucial for seniors as it enhances memory retention, problem-solving abilities, and emotional well-being while helping to protect against age-related decline. A holistic approach that includes diverse activities, physical exercise, a balanced diet, and social interaction further supports mental health and cognitive function.