Conover Nursing And Rehab Center

Pros

• The facility was very clean, and the food looked appetizing.
• The staff kept the patient busy and actively engaged in activities.
• Patients were offered physical therapy and transportation to various activities.
• The receptionist provided a warm welcome and was polite during check-in.
• The care provided for patients needing assistance was commendable, with attentive support for daily activities.

Cons

• A family member experienced a lack of physical therapy services, resulting in unfulfilled care needs.
• The physical therapy team repeatedly failed to return after promising to do so, leading to the patient being labeled as refusing care.
• The family member contracted pneumonia during their stay, necessitating a return to the hospital shortly after discharge.
• Staff engagement seemed lacking after the admission process, with little follow-up care or attention given post-check-in.
• While the facility was clean and provided some activities, the overall staff performance was described as only "okay" and not up to par.

Review

The experiences shared by families regarding Conover Nursing and Rehabilitation Center present a mixed bag of emotions, raising questions about the quality of care and overall satisfaction with the facility. While one family recounts a distressing incident that led to a serious health issue, others describe their relatives receiving adequate support and positive engagement during their stay.

One particularly alarming account highlights the failure of the nursing home to provide necessary physical therapy for a family member recovering from hospitalization. According to this review, physical therapists would frequently interrupt meals to ask if patients were ready for therapy sessions. While patients would express their desire to finish breakfast first, these professionals supposedly failed to return, leading to clinical records inaccurately reflecting patient refusal. This practice not only undermined proper care but also resulted in the patient contracting pneumonia—a severe complication that necessitated further hospitalization just days after being discharged. The frustration expressed by this reviewer suggests significant lapses in communication and follow-through within the facility, leaving them feeling betrayed by what they initially perceived as a caring environment.

In stark contrast, another individual described Conover as "the best" among three different nursing homes where their mother had resided. Although they noted an initial warm reception from staff upon arrival, there was a sense that this attention waned post admission. They commended the cleanliness of the facility and its appetite-pleasing meals but remained critical of the staff's overall attentiveness—describing them as merely "okay" rather than exemplary. Despite these shortcomings, they appreciated that their mother was kept engaged through various activities and scheduled physical therapy sessions rather than being left alone in her room.

Further illustrating varied experiences is another review focusing on an elderly woman who requires continuous assistance due to her limited mobility. Her family expressed satisfaction with Conover’s provision of around-the-clock care tailored specifically for her needs. They highlighted how staff members helped her navigate daily activities like bathing and using Depend products while ensuring she enjoyed recreational activities such as bingo games. This portrayal emphasizes that some residents received compassionate care and opportunities for social interaction within the center.

It is evident from these accounts that there exists a dichotomy between perceptions of care based on individual circumstances at Conover Nursing and Rehabilitation Center. Certain patients appear to benefit greatly from personalized service designed for engaging interaction; meanwhile, others encountered systemic issues that raised serious concerns about clinical oversight and health outcomes following inadequate treatment protocols.

Ultimately, these reviews underscore the importance of thorough research when selecting a nursing home or rehabilitation center for loved ones requiring specialized care. Families must weigh individual stories carefully against their own expectations and needs while considering both positive feedback as well as cautionary tales like those shared here. As they grapple with such decisions during emotionally charged times, transparency regarding institutional practices can prove vital in aiding families make informed choices about long-term health care options for their cherished relatives.

Physicians

• Primary Care Associates (13.8 miles)
• PHC Sailview Family Medicine (21.4 miles)
• Novant Health Lakeside Family Physicians (21.5 miles)
• Northshore Orthopedics & Sports Medicine (21.6 miles)
• Piedmont Healthcare (21.9 miles)
• Shuping George DDS MS PA (22.1 miles)
• Piedmont Plastic Surgery & Dermatology (22.4 miles)

Pharmacies

• CVS Pharmacy (13.9 miles)
• Walgreens (20.7 miles)
• CVS Pharmacy (21.8 miles)
• Walgreens (21.8 miles)
• Walgreens (22.1 miles)
• Crp USA (22.7 miles)
• Walgreens (24.7 miles)

Restaurants

• Taco and Tequila Mexican Restaurant (14.3 miles)
• Waffle House (15.7 miles)
• McDonald's (20.8 miles)
• Kickback Jack's (21.2 miles)
• Hickory Tavern (21.3 miles)
• Bojangles' Famous Chicken 'n Biscuits (21.4 miles)
• Joel's Asian Grill (21.7 miles)

Cafes

• Starbucks (15.7 miles)
• Clutch Coffee Bar (23.4 miles)
• Starbucks (23.7 miles)
• Urban Grind Roasters - Artisan Coffee (25 miles)

Parks

• Lake Norman State Park (16.7 miles)

Places of Worship

• Riverview Baptist Church (18.8 miles)
• St Therese Catholic Church (23.2 miles)
• Cove Church (24.5 miles)
• First Presbyterian Church (24.9 miles)

Theaters

• AmStar 14 - Mooresville Theatre (22.6 miles)