Brian Center Health & Rehabi Hick
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3031 Tate Boulevard Se, Hickory, NC 28602
For more information about senior living options: (844) 490-3973
The Greens at Hickory staff are warm, friendly, and courteous. The Greens facility is clean and free of unpleasant odors. Gayla, a memory care nurse at The Greens, is absolutely wonderful with residents and their families. The Greens at Hickory is described as a beacon of compassionate, expert care in the community. Erica Ferguson and Julie Turner, along with their team, display professionalism, genuine compassion, and a personalized approach that makes a remarkable difference. The Greens' team goes beyond routine care, ensuring that every patient feels understood, supported, and truly cared for. Halley in the business office is praised for helping families understand long-term care processes and easing worries. The Greens is filled with amazing people who provide great patient care. The nurses, therapists, and caregivers at The Greens are compassionate, knowledgeable, and attentive to every detail.
The inside of the facility is old, worn, and very loud. In semi-private rooms, the walls aren't cleaned and look nasty. There is no on-call supervisor; only a head nurse, which leaves patients without proper oversight. The meals do not accommodate dietary restrictions, with cheese-heavy options offered to a pesco-pollotarian resident. There is a concern of neglect, including dehydration in a patient and missed follow-up appointments. Breakfast is forgotten and a shared bathroom was not cleaned for two weeks. A staff member threw a walker at a resident. There are reports of inconsistent explanations about follow-up care and chart information.The Greens at Hickory elicits a wide spectrum of opinions from those who interact with it, reflecting a facility that inspires both strong praise and sharp critique. On one hand, many reviewers describe the environment as welcoming and the staff as exceptionally kind and helpful, painting a picture of a workplace and care environment that feels like a supportive community rather than just a job. They highlight positive experiences with memory care staff, smooth transitions, and a sense of genuine commitment to residents' well-being. On the other hand, a substantial number of comments raise serious concerns about consistency in care, supervision, and basic daily operations, suggesting that experiences at The Greens can vary dramatically from one resident or department to the next.
Several accounts center on the memory care unit and the personal contractors who support families. In particular, Gayla, a nurse in memory care, receives repeated praise for being attentive and accessible to families with questions, and for providing compassionate, attentive care to a relative living with memory-related challenges. Multiple reviewers explicitly express gratitude toward Gayla and the Greens for the support they received, underscoring how crucial specialized, patient-centered memory care can feel when it's delivered with empathy and responsiveness. These positive anecdotes reinforce a message of high-quality, person-centered care when memory care staff are engaged and communicative.
Yet there are persistent, more critical impressions that cannot be ignored. A number of reviewers note that the facility's exterior can be attractive, but the interior is dated and sometimes loud, with complaints about maintenance gaps and noise levels that affect comfort and rest. Some families describe rooms where basic amenities such as televisions are inadequately provided or controlled, and where cleanliness and upkeep of common areas or bathrooms do not meet expectations. In one harshly worded account, a family described their husband's semi-private room as dirty, with a loud neighbor's television making rest nearly impossible and a perception that staffing coordination was fragmented. These experiences point to the impact of environment and communication on overall satisfaction and well-being.
Dietary concerns are another significant thread in the feedback. A recurring complaint is that meal options seem limited or misaligned with individual dietary needs and preferences. One reviewer identified a pesco-pollotarian diet (primarily vegetarian with occasional fish and chicken) but found the offered meals to be limited to regular or ovo-lacto options, with examples like cheese lasagna and cheese sandwiches that did not suit her mother's dietary restrictions. The frustration extends to questions about presentation and portion sizes, with suggestions that better attention to residents' likes and dislikes could reduce waste and improve satisfaction. This theme suggests an opportunity for the greens to enhance dining services through clearer menu options, better customization, and mindful portioning.
The question of supervision and accountability surfaces repeatedly. Several comments express concern that there is no dedicated supervisor on call, leaving families feeling that issues fall to a single nurse who cannot always be in two places at once. The criticism intensifies when problems are not acknowledged or addressed promptly, contributing to a sense of neglect and frustration. In some accounts, this culminates in alarming anecdotes - such as dehydration concerns, missed follow-up appointments leading to emergency room visits, and meals or bedside care that fall short of expectations - creating a troubling contrast with the more optimistic, praise-filled narratives that also exist within the same community.
Despite these serious concerns, there are numerous positive notes about care quality and staff dedication in other reviews. Several families speak to effective therapy and nursing care, with comments that physical therapy has been notably strong and that nurses have been highly capable and compassionate. Some families recount that staff go above and beyond during emergencies, with nursing teams acting decisively to pursue the proper course of treatment when urgent needs arise. A sense of gratitude toward individual staff members - such as those in the business office who help families navigate the long-term care process, or transport staff who support smooth transitions - recurs throughout the favorable feedback. The Greens is described by many as a place where dedicated workers - therapists, nurses, and support staff - make meaningful differences in residents' daily lives, and where coordination with family members is valued and celebrated.
There is also a narrative that frames The Greens at Hickory as a beacon of compassionate, expert care in the community when things go smoothly. Testimonials from patients or family friends emphasize a high level of professionalism, clean facilities, and thoughtful, patient-focused interactions. When care teams are aligned, and when transitions - such as discharge planning and home health collaborations - are well managed, many reviewers feel that the Greens meets or exceeds expectations for skilled nursing care or rehabilitation. In these moments, the facility is portrayed as a place where residents feel safe, respected, and supported, with staff who remember names, follow up on concerns, and provide reassurance to worried families.
Overall, the impressions around The Greens at Hickory are a mosaic of warmth and worry. For some families, the Greens represents a caring, competent, and community-minded environment where professional teams - from nurses to therapists and business staff - work in concert to support residents and their loved ones. For others, the experience highlights gaps in supervision, inconsistent care, and operational shortcomings that can undermine trust and comfort. What remains clear across the stories is that experiences are highly personal and heavily influenced by which department a resident interacts with, the specific staff on duty, and the timing of service delivery. This suggests that any family considering The Greens would benefit from a careful, in-person assessment of both clinical care and daily operations, with particular attention to dietary accommodations, supervision structures, and the facility's approach to follow-up and discharge planning.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Brian Center Health & Rehabilitation in Hickory, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to receive personalized grooming services without leaving the premises. Residents can also enjoy their favorite shows and movies with cable or satellite TV in their private rooms.
Transportation is provided by the community for non-medical purposes, making it convenient for residents to run errands or visit local attractions. A computer center is available for residents who want to stay connected online, while a small library provides a quiet space for reading and relaxation.
Meals are served restaurant-style in a dining room, offering a variety of options to accommodate special dietary restrictions. The kitchenettes in each room provide flexibility for residents who prefer to prepare their own meals.
The community also boasts several recreational spaces, including a fitness room for physical exercise and a gaming room for leisure activities. Outdoor spaces such as gardens provide opportunities for fresh air and relaxation.
Care services at Brian Center include 24-hour supervision with access to round-the-clock assistance through the call system. Trained staff members are available to assist with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and in the correct dosage.
A mental wellness program is offered to support the emotional well-being of residents, promoting social engagement and mental stimulation. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met.
The community organizes various activities throughout the week, including fitness programs and scheduled daily activities. Planned day trips allow residents to explore nearby areas and create new experiences. Resident-run activities give individuals an opportunity to contribute their interests and talents within the community.
Overall, Brian Center Health & Rehabilitation provides a supportive environment where seniors can live comfortably while receiving personalized care and engaging in enjoyable activities.
Brian Center Health & Rehabi Hick is located at 3031 Tate Boulevard Se, Hickory, NC 28602 in Catawba County, North Carolina
Brian Center Health & Rehabi Hick on seniors.fyi includes 4 photos including images showing flag, interior, building, entrance, outdoor, parking, office, reception area, and more.
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