For more information about senior living options: (844) 490-3973
3.7 from 11 reviews
5 stars
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Assisted Living
Pricing
Heritage Care of Conover offers competitive pricing for various room types when compared to both Catawba County and the broader North Carolina market. For a semi-private room, the cost at Heritage Care is $1,900 per month, significantly lower than the county average of $2,225 and the state average of $3,584. In terms of studio accommodations, residents can expect to pay between $3,150 and $3,800 - this range is quite favorable as it sits below Catawba County's average of $3,021 and North Carolina's average of $4,020. The price for a one-bedroom unit at Heritage Care is set at $3,300, which also demonstrates a cost advantage over both local ($3,744) and state averages ($4,055). Lastly, for those seeking more space with two bedrooms, Heritage Care's monthly rate of $3,800 is in line with local trends but remains more accessible than the general state average of $4,245. Overall, residents can find value without compromising on quality at Heritage Care of Conover.
Floor plans
Heritage Care Of Conover
Catawba County
North Carolina
Semi-Private
$1,900
$2,225
$3,584
Studio
$3,150 to $3,800
$3,021
$4,020
1 Bedroom
$3,300
$3,744
$4,055
2 Bedrooms
$3,800
$4,374
$4,245
Overall Review
Pros
The facility has a friendly and caring atmosphere, making it feel like family for the residents.
The staff is described as extremely caring and dedicated, with some employees having worked there for over 20 years.
Residents' personal care needs are prioritized, resulting in happier residents who receive individualized attention.
The "almost mountain" setting with foliage and trees is appreciated by visitors as it contributes to a pleasant environment.
Many reviewers mention that they felt reassured about their loved ones' safety and care during their stay at Heritage Care.
The location is seen as less fancy but clean, providing a comforting space for residents and families alike.
The manager took the time to address resident needs promptly, showcasing her commitment to quality care.
Cons
The manager stole patients' medicine for profit and was abusive towards employees and residents.
The facility is described as more of an institution than a true assisted living environment.
Meals are consistently horrible, lacking basic accommodations for dietary needs, leading to health issues for residents.
Money and food were reported stolen, indicating a lack of trust and security within the facility.
Some residents went extended periods without proper bathing or hygiene care.
Staff appeared indifferent, sometimes ignoring patients and providing inadequate responses to important questions during visits.
Overall, the facility was unimpressive, with a too institutional appearance that detracted from the care experience.
Review
The mixed reviews of Heritage Care highlight a complex picture of the facility, with both commendations and severe criticisms reflecting the experiences of residents and their families. On one hand, many reviewers praised the caring staff and the personal attention provided to residents. A common sentiment among families was that the employees fostered a familial atmosphere, which often made the facility feel less like an institution and more like a supportive community. One user described how her sister thrived in this environment due to the combination of social interaction and personalized care, emphasizing that staff members worked collaboratively with family members to ensure individualized happiness.
The nurturing qualities were particularly emphasized by those who appreciated the hands-on approach taken by staff when addressing resident needs. Many mentioned long-term employees who demonstrated dedication to their roles. One reviewer recounted a positive experience during their tour, noting how staff members readily engaged with residents, showcasing their attentiveness and commitment. This attention to resident wellbeing is coupled with beautiful surroundings filled with foliage that many found inviting; despite not being the newest or fanciest facility available, the overall atmosphere contributed positively to some families’ decisions.
However, beneath these positive narratives lies another story marked by serious concerns regarding management practices and care standards at Heritage Care. Alarmingly, one review detailed accusations against management for stealing medications intended for patients—an indication of serious ethical breaches that could jeopardize resident safety. Such allegations cast a shadow on the integrity of care offered at this facility and highlight systemic issues that need addressing.
Additionally, several reviews pointed out significant shortcomings in terms of meal quality and hygiene practices within the establishment. Reports emerged detailing subpar food options that failed to meet dietary restrictions for diabetic residents or provide adequate nutrition overall. In some instances noted in reviews, individuals claimed their loved ones went days without proper bathing—a neglectful oversight indicative of larger staffing problems or lack of resources.
Concerns about theft further compounded dissatisfaction experienced by some families; reports surfaced not only about money disappearing but also about personal items going missing without explanation. These troubling issues prompted strong warnings from previous residents' families advising others to investigate thoroughly before entrusting their loved ones’ care to this facility.
In conclusion, while Heritage Care boasts passionate and caring staff whom many hail as dedicated advocates for residents’ wellbeing, grave concerns regarding mismanagement and inadequate care practices remain prominent in reviews. Families deliberating whether or not this assisted living facility is suitable for their loved ones must weigh these contrasting accounts heavily—acknowledging both testimonies praising interpersonal connections while remaining cautious about critical highlights indicating potential risks associated with resident safety and satisfaction.
Features
Housing
60 resident community capacity
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Activities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Heritage Care of Conover in Conover, NC is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community provides a comfortable and safe environment for seniors to enjoy their retirement years.
Residents can participate in various activities on-site, including games, fitness programs, and resident-run activities. There is also a gaming room, small library, and computer center available for entertainment and leisure. For those who prefer outdoor activities, there are beautiful gardens and outdoor common areas where residents can relax and socialize.
Meals at Heritage Care of Conover are provided in a restaurant-style dining room, with special dietary restrictions accommodated. Vegetarian options are also available. Residents can enjoy delicious meals prepared by the community's staff.
The community offers several amenities to enhance the well-being of its residents. There is air-conditioning throughout the facility to ensure comfort during hot weather. Bath tubs and wheelchair accessible showers are provided for convenience and safety. Housekeeping services keep residents' living spaces clean and tidy.
For transportation needs, Heritage Care of Conover offers community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments. This ensures that residents can easily access necessary appointments or visit local attractions.
The care services at this assisted living community are comprehensive and personalized to each resident's needs. Staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care. Diabetes diet management and diabetic care are available for those who require it. Incontinence care is provided as well.
Medication management is offered to ensure that residents take their medications correctly and regularly. Mental wellness programs help promote cognitive health among residents.
Overall, Heritage Care of Conover provides a warm and welcoming atmosphere where seniors can maintain their independence while receiving the support they need. With its range of amenities, care services, dining options, and engaging activities, this assisted living community is an excellent choice for seniors in Conover, NC.
Nearby Places of Interest
This part of Conover, North Carolina, offers a range of amenities and services that cater to the needs of seniors. With several physicians and pharmacies within a reasonable distance, residents have access to quality healthcare options. Additionally, there are various dining options available in the area, including Mexican, American, and Asian cuisine. For those looking to relax and enjoy nature, Lake Norman State Park is only 18 miles away. Nearby places of worship provide spiritual fulfillment, while the AmStar 14 Theatre offers entertainment for those looking to catch a movie. Overall, this area provides a well-rounded living environment with convenient access to essential services and recreational opportunities.
Physicians
Primary Care Associates (15.7 miles)
PHC Sailview Family Medicine (23 miles)
Novant Health Lakeside Family Physicians (23.1 miles)
Northshore Orthopedics & Sports Medicine (23.1 miles)
Piedmont Healthcare (23.5 miles)
Shuping George DDS MS PA (23.7 miles)
Lake Norman Internal Medicine (24 miles)
Pharmacies
CVS Pharmacy (15.7 miles)
Walgreens (22.4 miles)
CVS Pharmacy (23.3 miles)
Walgreens (23.3 miles)
Walgreens (24 miles)
Crp USA (24.2 miles)
Restaurants
Taco and Tequila Mexican Restaurant (15.9 miles)
Waffle House (17.3 miles)
McDonald's (22.5 miles)
Bojangles' Famous Chicken 'n Biscuits (22.6 miles)
Heritage Care of Conover offers competitive pricing for various room types when compared to both Catawba County and the broader North Carolina market. For a semi-private room, the cost at Heritage Care is $1,900 per month, significantly lower than the county average of $2,225 and the state average of $3,584. In terms of studio accommodations, residents can expect to pay between $3,150 and $3,800 - this range is quite favorable as it sits below Catawba County's average of $3,021 and North Carolina's average of $4,020. The price for a one-bedroom unit at Heritage Care is set at $3,300, which also demonstrates a cost advantage over both local ($3,744) and state averages ($4,055). Lastly, for those seeking more space with two bedrooms, Heritage Care's monthly rate of $3,800 is in line with local trends but remains more accessible than the general state average of $4,245. Overall, residents can find value without compromising on quality at Heritage Care of Conover.
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.