Heritage Care Of Conover

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Heritage Care Of Conover Heritage Care Of Conover Heritage Care Of Conover Heritage Care Of Conover

Heritage Care Of Conover

3430 Lester Street, Conover, NC 28613

For more information about senior living options: (844) 490-3973

3.7 from 11 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
0
1 stars
3

Assisted Living

Pricing

Heritage Care of Conover offers competitive pricing for various room types when compared to both Catawba County and the broader North Carolina market. For a semi-private room, the cost at Heritage Care is $1,900 per month, significantly lower than the county average of $2,225 and the state average of $3,584. In terms of studio accommodations, residents can expect to pay between $3,150 and $3,800 - this range is quite favorable as it sits below Catawba County's average of $3,021 and North Carolina's average of $4,020. The price for a one-bedroom unit at Heritage Care is set at $3,300, which also demonstrates a cost advantage over both local ($3,744) and state averages ($4,055). Lastly, for those seeking more space with two bedrooms, Heritage Care's monthly rate of $3,800 is in line with local trends but remains more accessible than the general state average of $4,245. Overall, residents can find value without compromising on quality at Heritage Care of Conover.

Room TypeHeritage Care Of ConoverCatawba CountyNorth Carolina
Semi-Private$1,900$2,225$3,584
Studio$3,150 to $3,800$3,021$4,020
1 Bedroom$3,300$3,744$4,055
2 Bedrooms$3,800$4,374$4,245

Overall Review

Pros

  • pro The facility has a friendly and caring atmosphere, making it feel like family for the residents.
  • pro The staff is described as extremely caring and dedicated, with some employees having worked there for over 20 years.
  • pro Residents' personal care needs are prioritized, resulting in happier residents who receive individualized attention.
  • pro The "almost mountain" setting with foliage and trees is appreciated by visitors as it contributes to a pleasant environment.
  • pro Many reviewers mention that they felt reassured about their loved ones' safety and care during their stay at Heritage Care.
  • pro The location is seen as less fancy but clean, providing a comforting space for residents and families alike.
  • pro The manager took the time to address resident needs promptly, showcasing her commitment to quality care.

Cons

  • pro The manager stole patients' medicine for profit and was abusive towards employees and residents.
  • pro The facility is described as more of an institution than a true assisted living environment.
  • pro Meals are consistently horrible, lacking basic accommodations for dietary needs, leading to health issues for residents.
  • pro Money and food were reported stolen, indicating a lack of trust and security within the facility.
  • pro Some residents went extended periods without proper bathing or hygiene care.
  • pro Staff appeared indifferent, sometimes ignoring patients and providing inadequate responses to important questions during visits.
  • pro Overall, the facility was unimpressive, with a too institutional appearance that detracted from the care experience.

Review

The mixed reviews of Heritage Care highlight a complex picture of the facility, with both commendations and severe criticisms reflecting the experiences of residents and their families. On one hand, many reviewers praised the caring staff and the personal attention provided to residents. A common sentiment among families was that the employees fostered a familial atmosphere, which often made the facility feel less like an institution and more like a supportive community. One user described how her sister thrived in this environment due to the combination of social interaction and personalized care, emphasizing that staff members worked collaboratively with family members to ensure individualized happiness.

The nurturing qualities were particularly emphasized by those who appreciated the hands-on approach taken by staff when addressing resident needs. Many mentioned long-term employees who demonstrated dedication to their roles. One reviewer recounted a positive experience during their tour, noting how staff members readily engaged with residents, showcasing their attentiveness and commitment. This attention to resident wellbeing is coupled with beautiful surroundings filled with foliage that many found inviting; despite not being the newest or fanciest facility available, the overall atmosphere contributed positively to some families’ decisions.

However, beneath these positive narratives lies another story marked by serious concerns regarding management practices and care standards at Heritage Care. Alarmingly, one review detailed accusations against management for stealing medications intended for patients—an indication of serious ethical breaches that could jeopardize resident safety. Such allegations cast a shadow on the integrity of care offered at this facility and highlight systemic issues that need addressing.

Additionally, several reviews pointed out significant shortcomings in terms of meal quality and hygiene practices within the establishment. Reports emerged detailing subpar food options that failed to meet dietary restrictions for diabetic residents or provide adequate nutrition overall. In some instances noted in reviews, individuals claimed their loved ones went days without proper bathing—a neglectful oversight indicative of larger staffing problems or lack of resources.

Concerns about theft further compounded dissatisfaction experienced by some families; reports surfaced not only about money disappearing but also about personal items going missing without explanation. These troubling issues prompted strong warnings from previous residents' families advising others to investigate thoroughly before entrusting their loved ones’ care to this facility.

In conclusion, while Heritage Care boasts passionate and caring staff whom many hail as dedicated advocates for residents’ wellbeing, grave concerns regarding mismanagement and inadequate care practices remain prominent in reviews. Families deliberating whether or not this assisted living facility is suitable for their loved ones must weigh these contrasting accounts heavily—acknowledging both testimonies praising interpersonal connections while remaining cautious about critical highlights indicating potential risks associated with resident safety and satisfaction.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Heritage Care of Conover in Conover, NC is an assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community provides a comfortable and safe environment for seniors to enjoy their retirement years.

Residents can participate in various activities on-site, including games, fitness programs, and resident-run activities. There is also a gaming room, small library, and computer center available for entertainment and leisure. For those who prefer outdoor activities, there are beautiful gardens and outdoor common areas where residents can relax and socialize.

Meals at Heritage Care of Conover are provided in a restaurant-style dining room, with special dietary restrictions accommodated. Vegetarian options are also available. Residents can enjoy delicious meals prepared by the community's staff.

The community offers several amenities to enhance the well-being of its residents. There is air-conditioning throughout the facility to ensure comfort during hot weather. Bath tubs and wheelchair accessible showers are provided for convenience and safety. Housekeeping services keep residents' living spaces clean and tidy.

For transportation needs, Heritage Care of Conover offers community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments. This ensures that residents can easily access necessary appointments or visit local attractions.

The care services at this assisted living community are comprehensive and personalized to each resident's needs. Staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care. Diabetes diet management and diabetic care are available for those who require it. Incontinence care is provided as well.

Medication management is offered to ensure that residents take their medications correctly and regularly. Mental wellness programs help promote cognitive health among residents.

Overall, Heritage Care of Conover provides a warm and welcoming atmosphere where seniors can maintain their independence while receiving the support they need. With its range of amenities, care services, dining options, and engaging activities, this assisted living community is an excellent choice for seniors in Conover, NC.

Nearby Places of Interest

This part of Conover, North Carolina, offers a range of amenities and services that cater to the needs of seniors. With several physicians and pharmacies within a reasonable distance, residents have access to quality healthcare options. Additionally, there are various dining options available in the area, including Mexican, American, and Asian cuisine. For those looking to relax and enjoy nature, Lake Norman State Park is only 18 miles away. Nearby places of worship provide spiritual fulfillment, while the AmStar 14 Theatre offers entertainment for those looking to catch a movie. Overall, this area provides a well-rounded living environment with convenient access to essential services and recreational opportunities.

Physicians

  • Primary Care Associates (15.7 miles)
  • PHC Sailview Family Medicine (23 miles)
  • Novant Health Lakeside Family Physicians (23.1 miles)
  • Northshore Orthopedics & Sports Medicine (23.1 miles)
  • Piedmont Healthcare (23.5 miles)
  • Shuping George DDS MS PA (23.7 miles)
  • Lake Norman Internal Medicine (24 miles)

Pharmacies

  • CVS Pharmacy (15.7 miles)
  • Walgreens (22.4 miles)
  • CVS Pharmacy (23.3 miles)
  • Walgreens (23.3 miles)
  • Walgreens (24 miles)
  • Crp USA (24.2 miles)

Restaurants

  • Taco and Tequila Mexican Restaurant (15.9 miles)
  • Waffle House (17.3 miles)
  • McDonald's (22.5 miles)
  • Bojangles' Famous Chicken 'n Biscuits (22.6 miles)
  • Kickback Jack's (22.8 miles)
  • Hickory Tavern (22.9 miles)
  • Joel's Asian Grill (23.2 miles)

Cafes

  • Starbucks (17.4 miles)
  • Clutch Coffee Bar (24.9 miles)

Parks

  • Lake Norman State Park (18 miles)

Places of Worship

  • Riverview Baptist Church (20.4 miles)
  • St Therese Catholic Church (24.8 miles)

Theaters

  • AmStar 14 - Mooresville Theatre (24.1 miles)

Frequently Asked Questions

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