Austin Adult Care in Conover, NC

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Austin Adult Care

Austin Adult Care in Conover, NC

511 Bumgarner Industrial Drive, Conover, NC 28613

For more information about senior living options: (844) 490-3973

1.5 from 10 reviews
5 stars
0
4 stars
1
3 stars
0
2 stars
2
1 stars
7

Assisted Living

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    Overall Review of Austin Adult Care

    Pros

    • pro The staff at Austin are friendly and helpful.
    • pro There are no foul odors at the facility.
    • pro The food is better than anywhere else he has stayed, and he can have seconds if he wants.
    • pro Most residents are up and about, and the atmosphere is friendly.
    • pro He would have no hesitation recommending this home.

    Cons

    • pro The place is disgusting; it smells like urine; there is a dirty mop bucket in the hallway.
    • pro The facility would feed residents drugs, treat them badly, and steal from them.
    • pro The facility lies, according to other reviewers.
    • pro The facility takes residents' SSI checks when they are kicked out.
    • pro They will cheat residents out of their money.
    • pro The place is a bad assisted living; the owner Patrick is deceptive; it has a foul smell; the residents display very abnormal behaviors; the staff will try to upset residents by saying hurtful things; they have no respect; once admitted, residents cannot leave for 72 hours.
    • pro The staff do not feed residents properly; they do not care about the people who live there; medications are not given at the correct times; diapers are not changed regularly.

    Review

    This community is best suited for seniors who have very low care needs and whose families can actively supervise daily routines. When dependable oversight is possible and the resident's requirements are largely social and companionship-based, Austin Adult Care might suffice. If the expectation is reliable, timely medical attention, consistent medication administration, and hands-on assistance with incontinence or transfers, this is not the setting to trust; those needs demand a higher level of accountability and staffing than what the feedback suggests.

    Families should consider alternatives if safety, dignity, and transparent operations are non-negotiable. The recurring patterns in the reviews point to systemic shortcomings: questions about staffing consistency, missed or mishandled medications, and protections against mistreatment or misappropriation. Look elsewhere for environments with clear policies on restraint-free care, medication passes, and defined procedures for transfers or discharges. For residents with complex medical or behavioral needs, or for those who require regular supervision and rapid response, other communities are likely more reliable choices.

    On the upside, there are occasional observations of friendliness in staff interactions and a livelier, less clinical feel in some visits. Positive remarks about companions and meals have appeared, with at least one visitor praising the absence of odors and describing a welcoming atmosphere. These glimpses suggest that, in the right shift and with the right advance planning, residents may experience moments of genuine, home-like care. However, these pros are not consistent enough to offset the larger concerns raised by multiple reviewers.

    The main cons, by contrast, are both practical and safety-oriented. Several accounts describe persistent cleanliness issues and odor problems, which undermine daily comfort and dignity. More alarming are accusations of neglect and unethical behavior - suggestions that residents might be mistreated, disrespected, or exploited, and even references to drugging or theft. There are concrete manifestations of risk: medications not administered on schedule, inadequate diaper care, and a 72-hour lock-in during admission. The combination of potential abuse, poor hygiene, and questionable financial or administrative practices creates a volatile environment that most families will find unacceptable for a loved one.

    For decision-making, ask pointed questions and insist on tangible demonstrations before any commitment. Request to tour with a neutral party, not just family or staff, and observe for several hours at different times of day. Verify medication management with the current pharmacy and staff, confirm meal service routines, and inspect the cleanliness of rooms and shared spaces - pay attention to smells, sanitation, and whether personal care items are respected. Probe the admission contract for discharge timelines, penalties, and any hold periods; insist on written policies for resident rights, incident reporting, and how complaints are resolved. If possible, obtain recent independent assessments, read through any incident logs, and speak with multiple residents about daily experiences.

    Bottom line: this community is not a fit for families prioritizing dependable safety, consistent care, and transparent operations. The stark red flags in the reviews - hygiene concerns, possible mistreatment, medication gaps, and restrictive admission practices - outweigh the occasional positive notes about staff friendliness or meals. For families facing tough choices in Conover, NC, focus on alternatives with stronger reputations for patient safety, staff accountability, and clear, enforceable resident rights. If pressed to act in the near term, choose a setting with verifiable standards, robust oversight, and a track record of reliable care; otherwise, keep looking until a facility meets a higher, non-negotiable baseline for dignity, safety, and medical reliability.

    Features

    Housing

    • 29 resident community capacity 29 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Austin Adult Care in Conover, NC is an assisted living community that provides a comfortable and supportive environment for seniors. Our community offers a variety of amenities to enhance the quality of life for our residents.

    Residents can pamper themselves at our beauty salon, relax and enjoy their favorite shows with cable or satellite TV, and engage in devotional services off-site to nourish their spiritual well-being. Our dining room offers delicious meals prepared by our skilled chefs, providing a restaurant-style dining experience for our residents.

    Living spaces are fully furnished, ensuring that residents have everything they need to feel at home. Indoor common areas are available for socializing with fellow residents, while outdoor spaces allow residents to enjoy the fresh air and beautiful surroundings.

    We understand the importance of maintaining independence, which is why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides specialized care such as diabetic care and medication management to ensure the health and well-being of our residents.

    At Austin Adult Care, we prioritize mental wellness by offering a mental wellness program designed to cater to the unique needs of each resident. Additionally, personalized meal preparation and service is provided based on individual dietary restrictions.

    Our community encourages an active lifestyle through a range of activities. Residents can participate in community-sponsored events as well as resident-run activities tailored to their interests. Daily scheduled activities provide structure and opportunities for engagement within the community.

    We strive to create a welcoming and supportive environment for seniors at Austin Adult Care in Conover, NC. With extensive care services, convenient amenities, delicious meals, and engaging activities, our assisted living community promotes an enriching lifestyle for all residents.

    Nearby Places of Interest

    This area of Conover, North Carolina offers a variety of amenities for seniors looking to settle in the area. With several dining options ranging from Mexican cuisine at Taco and Tequila to classic American fare at Waffle House and McDonald's, there is something for everyone's taste. Nearby medical facilities like Primary Care Associates and Novant Health Lakeside Family Physicians provide convenient access to healthcare services. Various pharmacies are also situated within a reasonable distance for medication needs. For leisure activities, residents can enjoy a peaceful visit to Lake Norman State Park or catch a movie at the AmStar 14 - Mooresville Theatre. Places of worship such as Riverview Baptist Church and St Therese Catholic Church offer spiritual community connections. Overall, this part of Conover provides a mix of necessities and entertainment options making it a desirable location for senior living.

    Restaurants

    • Taco and Tequila Mexican Restaurant (14.1 miles)
    • Waffle House (15.4 miles)
    • McDonald's (21.4 miles)
    • Kickback Jack's (21.8 miles)
    • Hickory Tavern (21.9 miles)
    • Bojangles' Famous Chicken 'n Biscuits (22.1 miles)
    • Casa Garcia Cantina Gr (22.2 miles)

    Physicians

    • Primary Care Associates (14.2 miles)
    • PHC Sailview Family Medicine (22 miles)
    • Novant Health Lakeside Family Physicians (22.1 miles)
    • Northshore Orthopedics & Sports Medicine (22.2 miles)
    • Piedmont Healthcare (22.5 miles)
    • Piedmont Plastic Surgery & Dermatology (22.6 miles)
    • Lincoln Pediatrics Clinic (22.6 miles)

    Pharmacies

    • CVS Pharmacy (14.2 miles)
    • Walgreens (21.3 miles)
    • CVS Pharmacy (22.3 miles)
    • Walgreens (22.4 miles)
    • Walgreens (22.4 miles)
    • Crp USA (23.3 miles)

    Cafes

    • Starbucks (15.5 miles)
    • Clutch Coffee Bar (23.9 miles)
    • Starbucks (24.2 miles)

    Parks

    • Lake Norman State Park (17.4 miles)

    Places of Worship

    • Riverview Baptist Church (18.5 miles)
    • St Therese Catholic Church (23.8 miles)
    • Cove Church (25 miles)

    Theaters

    • AmStar 14 - Mooresville Theatre (23.2 miles)

    Frequently Asked Questions

    Where is Austin Adult Care?

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    Related Resources

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