TerraBella Newton

Pros

• The staff at TerraBella is described as helpful, attentive, kind, and patient with the residents’ needs.
• Many visitors found the facility to be beautiful, well-landscaped, and clean with pleasant living environments.
• Residents enjoy the three meals a day with many choices served restaurant-style.
• The facility offers various activities and entertainment options that keep residents engaged and busy.
• Families feel good about their decision to place their loved ones at TerraBella and appreciate the supportive atmosphere created by the staff.
• The rooms are spacious, feature complete bathrooms, and allow residents to bring personal belongings to make them feel more like home.
• Tour experiences were overwhelmingly positive, with visitors noting the charismatic staff and organized activities available for residents.

Cons

• The facility does not provide adequate care for memory care residents, with staff shortages and untrained personnel.
• Cleanliness is a major concern, with reports of unsanitary conditions and lack of regular cleaning in resident rooms.
• Meals lack nutritional value, and there are additional charges for tray service without clear tracking of costs.
• There is a high turnover rate among staff, leading to inconsistency and lack of organization in caregiving.
• Residents’ personal items, including clothing, have been lost or taken without any efforts from management to recover them.
• Management often fails to follow through on concerns raised by families regarding resident care and cleanliness issues.
• The facility does not have a homey atmosphere and feels sterile rather than welcoming to residents and visitors alike.

Review

TerraBella Newton has garnered a variety of reviews from families and individuals involved in the care of their loved ones, reflecting both commendations and criticisms about the facility's overall quality. On one hand, many reviewers appreciated the beautiful aesthetics of TerraBella, praising its well-maintained landscaping and attractive architecture. The staff has also been highlighted as generally helpful and friendly, with some reviewers noting their attentiveness to residents' needs. This positive feedback contributes to the perception that the environment is pleasant for both residents and visitors alike.

Among those who had tours of TerraBella Newton, descriptions of the living arrangements often included mentions of spacious private and semi-private rooms equipped with personal bathrooms—facilities that many found appealing. The presence of amenities such as an entertainment space, dining services with multiple meal options served restaurant-style, and outdoor areas were frequently noted as additional positives. Some reviewers expressed satisfaction with specific activities offered at the facility for residents, such as musical performances and organized exercise groups, which were seen as beneficial for occupant engagement.

However, alongside these praises emerged significant concerns regarding the quality of care provided at TerraBella. Several reviewers pointed out issues with understaffing that led to lapses in essential resident hygiene and proper attention. One individual specifically mentioned having to clean their loved one's room weekly due to inadequate housekeeping practices. Others voiced frustrations over a high turnover rate among staff members which contributed to inconsistency in care delivery. There were alarming reports about inadequate attention given to memory care residents, where some claimed they sometimes faced neglect under poorly trained personnel.

Criticism also focused on management practices at TerraBella Newton. A number of reviews discussed feelings of frustration related to unresponsive management that failed to follow through on addressing concerns raised by families regarding their loved ones’ care. Issues like disorganization within staff schedules seemed prevalent according to several accounts; this lack of continuity reportedly affected how care was delivered daily. Many families felt a stark contrast between initial impressions during tours versus ongoing experiences once their loved ones moved into the facility.

One particularly distressing review recounted an incident involving lost personal belongings—including clothing—after a transfer took place within the facility. Such experiences have contributed to a sense of distrust among family members regarding the management’s commitment towards accountability when things go wrong. Additionally, some indicated there was a lack of communication between staff and family members about resident health status or changes in condition—a critical area for families eager to ensure their loved ones are receiving appropriate oversight.

In conclusion, while TerraBella Newton stands out aesthetically with its beautiful facilities and varies amenities promising a vibrant lifestyle for seniors, it falls short in delivering consistent quality care for all residents based on numerous testimonies from those who have experienced firsthand interactions with staff and management alike. For potential clients contemplating placement for their loved ones at this facility, it's advisable to weigh both sides carefully—considering not only its inviting atmosphere but also evaluating recent testimonies concerning staffing challenges and management effectiveness before making any final decisions about long-term placements.

This area of Newton, North Carolina offers a variety of dining options including Taco and Tequila Mexican Restaurant, Waffle House, and Casa Garcia Cantina Gr for those who enjoy eating out. There are also several healthcare providers nearby such as Primary Care Associates and Piedmont Plastic Surgery & Dermatology, making it convenient for seniors to access medical care. Pharmacies like CVS Pharmacy and Walgreens are within a short driving distance for medication needs. For those looking to relax and enjoy a cup of coffee, cafes like Starbucks and Clutch Coffee Bar are available. Places of worship such as Riverview Baptist Church and St Therese Catholic Church provide spiritual support for residents. The area also features parks like Lake Norman State Park for outdoor recreation. Overall, this part of Newton offers a mix of amenities that cater to the needs of seniors considering senior living in the area.

Restaurants

• Taco and Tequila Mexican Restaurant (11.6 miles)
• Waffle House (13 miles)
• Casa Garcia Cantina Gr (19.9 miles)
• McDonald's (20 miles)
• Showmars (20 miles)
• Sports Page (20.5 miles)
• Kickback Jack's (20.6 miles)

Physicians

• Primary Care Associates (12.2 miles)
• Piedmont Plastic Surgery & Dermatology (20.3 miles)
• Lincoln Pediatrics Clinic (20.3 miles)
• PHC Sailview Family Medicine (20.8 miles)
• Novant Health Lakeside Family Physicians (20.9 miles)
• Northshore Orthopedics & Sports Medicine (21 miles)
• Piedmont Healthcare (21.2 miles)

Pharmacies

• CVS Pharmacy (12.2 miles)
• Walgreens (19.9 miles)
• Walgreens (20.1 miles)
• CVS Pharmacy (21.2 miles)
• Walgreens (21.2 miles)
• Crp USA (22.2 miles)
• Allen Drug (22.6 miles)

Cafes

• Starbucks (13 miles)
• Clutch Coffee Bar (22.8 miles)
• Starbucks (22.8 miles)
• Urban Grind Roasters - Artisan Coffee (24.4 miles)

Places of Worship

• Riverview Baptist Church (16.1 miles)
• St Therese Catholic Church (22.5 miles)
• Cove Church (23.5 miles)
• First Presbyterian Church (24.4 miles)

Parks

• Lake Norman State Park (16.7 miles)
• Blythe Landing Park (24.5 miles)

Theaters

• AmStar 14 - Mooresville Theatre (22 miles)