Springs Of Catawba

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Springs Of Catawba Springs Of Catawba Springs Of Catawba Springs Of Catawba

Springs Of Catawba

2010 29th Avenue Drive, NE, Hickory, NC 28601

For more information about senior living options: (844) 490-3973

4.4 from 61 reviews
5 stars
50
4 stars
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Assisted Living Memory Care

Overall Review of Springs Of Catawba

Pros

  • pro Tabby and her team are highly regarded for providing excellent, personalized care.
  • pro The staff offer a personal touch from day one and keep families updated.
  • pro Springs of Catawba is described as an amazing facility with a caring administration team.
  • pro The staff are caring, passionate, and go above and beyond to deliver quality care.
  • pro The community is welcoming, clean, well maintained, and residents are kept active and engaged.
  • pro Families feel safe and confident that their loved ones are well cared for, including in memory care and hospice transitions.
  • pro The staff go the extra mile and are trusted by families; many would recommend Springs of Catawba.
  • pro Tabby and MJ are noted for keeping families well informed.
  • pro The facility is regarded as the best ALF/Memory Care in Hickory by some reviewers.
  • pro Residents are treated with care and kindness, often described as feeling at home.

Cons

  • pro The staff were horrible.
  • pro The kitchen was nasty, roaches were everywhere, and staff smoked with the door wide open.
  • pro The whole facility was disgusting.
  • pro Residents were left in dirty diapers and UTIs occurred as a result.
  • pro The TV was removed from a room without explanation and never returned.
  • pro The staff were rude and refused to answer questions about care.

Review

Springs of Catawba in Hickory, North Carolina, stands in many families' memories as a place where care and connection can feel deeply personal - and, for others, as a place that raised serious concerns about safety, cleanliness, and responsiveness. The stories weave a complicated portrait: moments of heartfelt warmth and attentive leadership, set alongside accounts of frustration, fear, and disappointment. At the center of many positive memories is the facility's manager, Tabby, whose presence is repeatedly singled out as a turning point in how families and their loved ones experienced the move into assisted living and memory care.

Several families describe instant, meaningful connections the moment they arrived. One mother with dementia, initially wary of crowds, was visibly soothed by Tabby's greeting and the way the staff interacted with her. The same warmth continued as Mom transitioned from Assisted Living to Memory Care to receive more individualized support. The sense was that Tabby, along with her team, could see the person beyond the diagnosis, and that perception rippled outward to relatives who visited and later chose Springs of Catawba as a home for their loved ones. The experience extended beyond the first impression: families consistently noted that staff kept them informed and involved, with steady communication that helped them feel connected even when they were not on site.

The most widely celebrated elements of Springs of Catawba are the personal touches and the steady, attentive care provided by the staff. Several reviews praise not only Tabby but also other team members - names like MJ come up as part of a supportive, communicative administration and caregiving team. Families recount stories of care that felt "at home," of residents staying engaged with activities, and of a safe, locked environment that gave them confidence when their loved ones needed memory care. The facility is described as clean, well maintained, and inviting, with residents who are kept active and engaged through purposeful programming. For many, the experience was anchored by a sense that the staff cared deeply about each person's dignity, comfort, and safety, and that their loved ones were treated with the kind of attention families hoped to see in a caregiver setting.

For some families, Springs of Catawba became a shared relief during a difficult time. One family member noted that the staff's proactive approach during the transition - from hospital or another senior living setting to Springs of Catawba - made all the difference. The memory care unit, though often the most challenging to navigate, was described as a positive move for a loved one who needed more intensive support. Hospice involvement in the final stretch of a loved one's journey was said to have blended well with the on-site care, and families repeatedly emphasized how the team kept them informed about changes in condition and care plans. In several testimonials, the safety of the setting - especially the protective measures and the sense of a close-knit, attentive community - was highlighted as a crucial factor in families' peace of mind.

Alongside these highly favorable experiences, a number of reviewers offered deeply critical perspectives. Some accounts focus on concerns about cleanliness and safety that feel far from the positive images shared by others. One review described conditions in striking terms: "The kitchen is nasty, roaches everywhere, and they smoke with the door wide open. The whole facility is disgusting." Such statements, while not universal, reflect a fear that essential standards of hygiene and air quality were not being met for at least some residents at some times. Other reviewers described staff as inconsistent in their performance, with references to turnover, shortages, and times when care did not meet expectations. One person wrote, "The staff is absolutely awful," and another asserted that Springs of Catawba is not capable of caring for memory patients, signaling a sharp split in experiences among families.

The intensity of these negative accounts also touches on specific, painful moments from people across different eras of care - assisted living and memory care alike. Families recounted episodes where perceived neglect, missed meals or assistance, and poor communication had lasting emotional impacts. There were mentions of personal belongings being misplaced or removed, questions about care plans not being answered promptly, and, in one particularly severe instance, concerns about weight loss and the level of spoon-feeding required for a resident after a decline in health. Some reviews spoke of frustration with how information was shared or how quickly changes in a loved one's condition were conveyed, or not conveyed, to family members.

The strongest cautionary notes tend to emphasize the severity of the impact on loved ones when trust feels compromised. Several reviewers invoked vivid warnings - explicitly advising prospective families not to choose the facility, or describing experiences that led to a determination to relocate to another care setting. The COVID era is also cited in some reviews as a contributing factor to perceived neglect or reduced access to loved ones, with recollections of restricted visitations and the strain such policies placed on the care dynamic. In contrast, other reviews stress that such constraints were a temporary challenge or that, despite those circumstances, the overall care was still strong in many other respects.

Taken together, the collection of reviews paints a nuanced image of Springs of Catawba. The facility is described by many as a place of warmth, attentiveness, and meaningful engagement, where Tabby and a dedicated team have made a tangible difference in the lives of residents and their families. At the same time, the environment is not viewed uniformly: several families report troubling experiences that call into question the consistency of care, the cleanliness of the facility, and the responsiveness of staff. The differences in tone suggest lived experiences that can vary by unit, shift, management focus, or staffing levels at any given time. For families evaluating Springs of Catawba, the stories offer a valuable, if sobering, spectrum of what care can look like in practice.

For anyone considering Springs of Catawba, these testimonials underscore the importance of visiting in person, asking pointed questions about hygiene, staffing patterns, and care plans, and meeting multiple team members who would be involved in a loved one's daily life. The facility's strengths - clear dedication from leadership, a genuine emphasis on personal connection, and a culture of keeping families informed - stand beside sharp cautions about variability in day-to-day experience. In the end, Springs of Catawba seems to be a place where deeply meaningful, high-quality moments can occur, but where potential families should also prepare to navigate concerns about cleanliness, consistency, and communication, just as with any long-term care decision.

Features

Housing

  • 66 resident community capacity 66 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Springs Of Catawba in Hickory, NC is an assisted living community that specializes in memory care. The community offers a wide range of amenities to ensure that residents have a comfortable and enjoyable stay. These amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenette in each unit, assistance with move-in coordination, outdoor space for residents to enjoy, private bathrooms in each unit, restaurant-style dining options, a small library for leisurely reading, telephone access in each unit, non-medical transportation arrangement assistance to various destinations including doctor's appointments if needed. Additionally they offer wellness center and Wi-Fi/high-speed internet services.

Care services provided at Springs Of Catawba include 24-hour call system for emergencies or assistance needed by the residents round the clock supervision by trained staff members. Assistance is offered with activities of daily living such as bathing and dressing. The staff also provides assistance with transfers and helps those with diabetes adhere to specialized diets. Meal preparation and service are available along with medication management. Mental wellness programs are offered to promote cognitive health among residents and specialized memory care programming is provided keeping their unique needs in mind. Transportation arrangements are made for non-medical purposes as well.

Special dietary restrictions are accommodated in the community's dining options so that residents can still enjoy delicious and nutritious meals while adhering to their specific dietary needs.

A variety of activities are offered at Springs Of Catawba to keep residents engaged and active. These include concierge services to cater to individual requests or preferences of the residents. Fitness programs help promote physical well-being while planned day trips provide exciting opportunities for exploration outside the community. Resident-run activities allow individuals to take charge of planning events they enjoy and scheduled daily activities ensure there is always something fun happening within the community.

Overall, Springs Of Catawba is an assisted living community that provides exceptional care and amenities to ensure the comfort and well-being of its residents in a specialized memory care setting.

Nearby Places of Interest

Restaurants

  • Taco and Tequila Mexican Restaurant (18.5 miles)
  • Waffle House (20 miles)

Physicians

  • Primary Care Associates (19.1 miles)

Pharmacies

  • CVS Pharmacy (19.2 miles)

Cafes

  • Starbucks (20 miles)

Parks

  • Lake Norman State Park (21.1 miles)

Places of Worship

  • Riverview Baptist Church (22.8 miles)

Frequently Asked Questions

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