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Springbrook Nursing & Rehabilitation Center in Clayton, NC

Springbrook Nursing & Rehabilitation Center is a nursing home community in Clayton, NC.

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Springbrook Nursing & Rehabilitation Center in Clayton, NC

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  • Interior

    A modern lobby showcasing a reception area with elegant furnishings and inviting decor.

  • Decor

    A cozy living room featuring a warm color palette, comfortable seating, and a welcoming ambiance.

  • Living Room

    A stylish living room featuring a modern decorative sculpture, warm lighting, and a cozy ambiance.

  • Building

    The welcoming entrance of a modern facility under a clear blue sky.

  • Windows

    A nurse attends to medical equipment in a patient room, characterized by a calm and clean interior.

  • Exercise Equipment

    A spacious gym featuring various exercise equipment and a welcoming atmosphere.

  • Waiting Area

    A cozy waiting area featuring elegant chairs, a decorative flower arrangement, and framed photographs on the wall.

  • Healthcare

    Healthcare staff working in a medical facility, focusing on patient care and administration tasks.

  • Indoor Plants

    A serene corner featuring a stylish mint-green chair and a decorative plant on a side table.

195 Springbrook Avenue, Clayton, NC 27520

For more information about senior living options: (866) 208-4318

2.9 from 58 reviews
5 stars
22
4 stars
4
3 stars
2
2 stars
8
1 stars
22

Overall Review of Springbrook Nursing & Rehabilitation Center

common 18 reviews mention this

Staff care is frequently praised

Many residents and families describe staff as caring, responsive, and professional.

Across many reviews, families say the nursing, therapy, and administration teams were friendly and quick to respond to needs. Several also describe daily interactions—help with hygiene, support with mobility, and encouragement during rehab—as making a difficult stay feel more manageable. Some reviewers highlight specific strengths like PT and OT teams pushing progress, along with nurses and aides working to keep patients clean and comfortable. A smaller number of commenters also add that issues sometimes depend on when you can reach staff, which is a different concern than overall friendliness.

caveat 17 reviews mention this

Understaffing drives delays and missed needs

A recurring complaint is that staffing shortages lead to slow response and inconsistent care.

Multiple reviews mention understaffing and long waits for help, including delayed call bell response and times when patients are left waiting in chairs or in need of changing. Several reviewers describe medication or basic care issues, such as slow attention after requests, problems getting items set up, or concerns about incomplete services during a stay. A few comments also connect staffing strain to harder-to-manage medical situations, where families felt equipment needs and daily support were not handled promptly. Even reviewers who like the facility sometimes still mention staffing as a downside, especially around weekends or peak coverage times.

common 12 reviews mention this

The facility is often described as clean

Many reviewers describe Springbrook as clean, well-kept, and newer-looking.

Several reviews focus on cleanliness and appearance, describing it as very clean with a modern or newer-feeling setting. Some families say rooms and shared areas were maintained well, and at least a few mention that cleanliness helped them feel more confident about care. There are also contrasting negative reviews that describe dirty rooms, issues with housekeeping, or cleanliness concerns that made the stay feel disappointing. Overall, cleanliness comes up often—either as a clear positive or a clear problem—depending on the reviewer’s experience.

differentiator 14 reviews mention this

PT and OT support is a key draw

Rehab therapy is a major part of residents’ experiences, especially PT and OT.

Many reviews describe physical, occupational, and other therapy as part of the daily routine, often with an emphasis on helping residents regain mobility and function. Several families say therapists were encouraging and that patients were getting scheduled therapy during their rehab stay. At the same time, some reviewers report that therapy frequency or follow-through didn’t match expectations, including limited sessions, delayed therapy, or therapy sessions ending without adequate pain management. One recurring theme is that the therapy experience can depend on staffing and consistency, even when the facility otherwise feels supportive.

caveat 10 reviews mention this

Food quality is mixed

Food reviews range from “delicious” to “substandard.”

Dining comes up repeatedly with mixed opinions: some reviewers call the food good, nutritious, or even delicious, and others describe the dining area as not feeling like a cafeteria. Other families report problems with food quality and presentation, including claims that meals were not fit for residents’ needs. A few comments also mention dietary issues, such as not receiving the right diet or dissatisfaction with what was served compared with what was expected. Even among positive reviews, there are some caveats, while negative reviews often link food concerns to broader frustrations with care consistency.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Raleigh-Durham International (23 miles away) Raleigh-Durham International (23 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • JMH Clayton (0.3 miles)
  • Wakemed Garner Healthplex (6.9 miles)
  • WakeMed Health & Hospitals (11.6 miles)
  • WakeMed Heart Center (11.7 miles)

Physicians

  • EmergeOrtho-Clayton (0.3 miles)
  • Horizon Family Medicine (1.4 miles)
  • High Point Audiologica (1.7 miles)
  • Meehan Medical (2 miles)
  • Mann Ear Nose & Throat (2.6 miles)
  • Clayton Pediatrics Center (2.6 miles)
  • Pulmonology Bronchology PC (4.5 miles)

Pharmacies

  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Allcare Pharmacy Services (3.3 miles)
  • Walgreens (4 miles)
  • Novo Nordisk Pharmaceutical Industries (5.5 miles)
  • CVS Pharmacy (7 miles)
  • CVS Pharmacy (7.3 miles)

Restaurants

  • Rockin' Comet Diner (2.5 miles)
  • Biscuitville (2.6 miles)
  • La Cocina Mexican (2.6 miles)
  • Veneros Pizzeria (3.5 miles)
  • McDonald's (3.6 miles)
  • Carolina Ale House (4.5 miles)
  • Wendy's (5.8 miles)

Cafes

  • Starbucks (6.4 miles)
  • Starbucks (12.1 miles)
  • 41 North (13.1 miles)
  • Starbucks (13.5 miles)
  • Starbucks (14.1 miles)

Places of Worship

  • Short Journey Retreat Center (8.1 miles)
  • Amplify Church (10.7 miles)
  • Pleasant Grove Baptist Church (12.4 miles)
  • Beacon Baptist Church (13 miles)
  • St Eugene's Catholic Church (13.1 miles)

Parks

  • Biltmore Hills Park (10.7 miles)
  • Chavis Park (11.9 miles)
  • Carolina Pines Dog Park (12.2 miles)
  • Wendell Community Center (12.7 miles)
  • Dorothea Dix Park (13.1 miles)
  • Marsh Creek Park (13.8 miles)

Theaters

  • Alamo Drafthouse Raleigh (11.7 miles)

Frequently Asked Questions

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