Springbrook Nursing & Rehabilitation Center in Clayton, NC

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  • Interior

    A modern lobby showcasing a reception area with elegant furnishings and inviting decor.

  • Decor

    A cozy living room featuring a warm color palette, comfortable seating, and a welcoming ambiance.

  • Living Room

    A stylish living room featuring a modern decorative sculpture, warm lighting, and a cozy ambiance.

  • Building

    The welcoming entrance of a modern facility under a clear blue sky.

  • Windows

    A nurse attends to medical equipment in a patient room, characterized by a calm and clean interior.

  • Exercise Equipment

    A spacious gym featuring various exercise equipment and a welcoming atmosphere.

  • Waiting Area

    A cozy waiting area featuring elegant chairs, a decorative flower arrangement, and framed photographs on the wall.

  • Healthcare

    Healthcare staff working in a medical facility, focusing on patient care and administration tasks.

  • Indoor Plants

    A serene corner featuring a stylish mint-green chair and a decorative plant on a side table.

Springbrook Nursing & Rehabilitation Center in Clayton, NC

Information last verified:

195 Springbrook Avenue, Clayton, NC 27520

For more information about senior living options: (844) 490-3973

2.9 from 57 reviews
5 stars
21
4 stars
4
3 stars
2
2 stars
8
1 stars
22

Overall Review of Springbrook Nursing & Rehabilitation Center

Pros

  • pro The staff are incredibly supportive and always willing to help, making it feel like a real family environment.
  • pro The rehab team is exceptional and encouraging, helping residents regain mobility quickly.
  • pro The facility is clean, bright, and home-like, with comfortable rooms and a pleasant atmosphere.
  • pro The nurses and aides provide timely, attentive care and respond promptly to calls.
  • pro The administration team is wonderful and genuinely cares about both employees and residents.
  • pro The dining experience is excellent, with delicious, well-prepared meals in a hotel-like dining area.
  • pro Families consistently express gratitude for the compassionate and attentive service their loved ones receive.
  • pro Rehab and nursing services are top-notch, with staff dedicated to residents’ recovery and well-being.

Cons

  • pro The facility was severely understaffed, making it hard for staff to adequately care for residents.
  • pro Oxygen equipment was frequently faulty or unavailable, endangering residents.
  • pro Residents’ clothes and basic hygiene were neglected for days, leaving them uncomfortable.
  • pro Aides were slow to respond and treated assistance as a bother, delaying care.
  • pro Residents were left in bathrooms or chairs for long periods without help.
  • pro The food was described as substandard or inedible, with poor nutritional handling.
  • pro Medications were inconsistently administered, with missing paperwork and unresponsive staff.
  • pro Safety and cleanliness issues were reported, including falls and dirty conditions.
  • pro Management and administration were criticized as unhelpful or unresponsive, contributing to inconsistent care.

Review

Springbrook Nursing & Rehabilitation Center in Clayton is best suited for older adults who are focused on short-term rehabilitation and for families that prize a clean, welcoming setting with accessible therapy services. The facility’s environment, when operating at its best, feels modern and home-like: spacious rooms, a dining area that mimics more of a hotel experience, and common spaces that support socialization. The rehabilitation program frequently stands out in reviews, with daily physical, occupational, and speech therapy that can move a patient toward independence. For families navigating a medical transition, whether after surgery, a fall, or a serious illness, the combination of well-regarded rehab staff and a generally personable front-line team creates a recovery-forward atmosphere. Yet this favorable profile rests on daily staffing realities that can shift, making consistency a critical, defining factor for any decision.

Those who should consider alternatives include families with a strong preference for consistently high nurse-to-resident ratios and immediate, proactive care. The reviews reveal a recurring thread: when staffing is lean, response times stretch, and basic needs, medication administration, turning, hygiene tasks, can slip. Several accounts describe delays, missed tasks, and a sense that aides are stretched too thin to provide the level of attention some residents require. For long-term care that hinges on 24/7 vigilance and rapid intervention, Springbrook’s variability can be a meaningful risk. Additionally, multiple families report experiences with administration and communication gaps, which can complicate discharge planning, care coordination, and timely updates for families.

The principal positives, the facility’s cleanliness, the quality of rehab relationships, and the perceived kindness of many caregivers, often offset the negatives when care teams are well staffed and engaged. Positive reviews repeatedly cite therapists who encourage progress, nurses and aides who are pleasant and responsive, and a sense that staff care about residents’ comfort and dignity. Concrete strengths include daily rehab routines that push mobility, a room layout and amenities that feel comfortable for daily living, and an environment that residents describe as safe and supportive. When administration and rehab leadership align on goals, families report smoother coordination, emotional reassurance for loved ones, and observable gains in strength and function.

Yet the gaps are real and consequential. Reports of bedsores, delays in basic care, and episodes of medication mismanagement surface alongside praise for skilled therapists. Several accounts recount persistent understaffing, inadequate supervision, and limited access to timely care, which can translate into extended wait times, missed communications, and uneven quality from shift to shift. Food quality, while praised in some reviews, is criticized in others, signaling inconsistency in culinary services. More troubling narratives describe neglectful instances, unexplained discharge delays, and even allegations of harm that underline the importance of rigorous oversight, transparent incident reporting, and ongoing staff training. In short, the main cons center on staffing instability and the downstream effects on safety, responsiveness, and continuity of care.

To determine fit, families should ask pointed questions and observe closely: what is the current nurse-to-resident ratio, especially on weekends and evenings? how quickly does the staff respond to call bells, and what is the plan when a resident needs assistance during a therapy session or after a doctor’s rounds? what measures are in place to prevent and promptly address skin breakdown, infections, and medication errors? how transparent is the administration about staffing changes, policy updates, and discharge planning? review the rehab calendar, talk with therapists about goals, and request examples of progress notes and care plans. inspect common areas and patient rooms for cleanliness, odor, and maintenance issues; probe the kitchen for dietary adherence to restrictions and quality control; and consider a trial visit during a typical week to gauge consistency of care, noise levels, and staff mood.

For families weighing Springbrook against other options, the decision hinges on risk tolerance and recovery priorities. If the goal centers on aggressive rehabilitation with daily accountability and a residence that feels comfortable and well-maintained, Springbrook can deliver when staffed robustly and led by committed administrators. The strongest defense for choosing Springbrook is the rehab mechanism, the therapists, the supportive routines, and the overall atmosphere that can empower meaningful progress, and the recognition that many residents and families report genuine warmth from caregivers who show up ready to help. The strongest caution is the daily reality of understaffing that recurs in multiple, credible accounts, which can compromise safety, delay attention, and amplify anxiety for families seeking reliable pacing and consistent oversight.

Ultimately, Springbrook is a pragmatic choice for families who are prepared to monitor quality closely and to advocate actively for their loved ones. It can be outstanding for short-term rehab and for residents who can benefit from a structured routine and a relatively pleasant environment, provided that staffing levels meet the demands of each shift. For those whose loved ones require unwavering, around-the-clock attention, or for families with a history of negative experiences in understaffed facilities, alternatives with stronger staffing guarantees and more consistent care practices deserve serious consideration. The right decision should balance the allure of a clean, capable rehab pathway with the reality of day-to-day caregiving dynamics, ensuring that recovery remains the primary objective and that safety does not get left behind in the pursuit of a positive impression.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Raleigh-Durham International (23 miles away) Raleigh-Durham International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Springbrook Nursing & Rehabilitation Center in Clayton, NC is a vibrant assisted living community that offers a wide range of amenities and care services for its residents. With a focus on providing comfortable and convenient living arrangements, Springbrook offers fully furnished accommodations with private bathrooms and cable or satellite TV.

Residents can enjoy various activities and social interactions at the community's beauty salon, gaming room, small library, and outdoor space. They can also stay connected with friends and family through Wi-Fi/high-speed internet access.

Springbrook provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. The dedicated staff ensures that residents receive proper medication management and adhere to special dietary restrictions like diabetes diets.

The community prioritizes the well-being of its residents by offering mental wellness programs and access to a fitness room. Additionally, residents can participate in scheduled daily activities organized by the community or plan their own resident-run activities.

With transportation arrangements available for non-medical needs as well as doctor's appointments, residents have easy access to essential services. Move-in coordination assistance is provided to ensure a smooth transition for new residents.

Located conveniently near pharmacies, physicians, hospitals, and restaurants, Springbrook Nursing & Rehabilitation Center offers a supportive environment where seniors can receive personalized care while enjoying an active lifestyle.

Nearby Places of Interest

Hospitals

  • JMH Clayton (0.3 miles)
  • Wakemed Garner Healthplex (6.9 miles)
  • WakeMed Health & Hospitals (11.6 miles)
  • WakeMed Heart Center (11.7 miles)

Physicians

  • EmergeOrtho-Clayton (0.3 miles)
  • Horizon Family Medicine (1.4 miles)
  • High Point Audiologica (1.7 miles)
  • Meehan Medical (2 miles)
  • Mann Ear Nose & Throat (2.6 miles)
  • Clayton Pediatrics Center (2.6 miles)
  • Pulmonology Bronchology PC (4.5 miles)

Pharmacies

  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Allcare Pharmacy Services (3.3 miles)
  • Walgreens (4 miles)
  • Novo Nordisk Pharmaceutical Industries (5.5 miles)
  • CVS Pharmacy (7 miles)
  • CVS Pharmacy (7.3 miles)

Restaurants

  • Rockin' Comet Diner (2.5 miles)
  • Biscuitville (2.6 miles)
  • La Cocina Mexican (2.6 miles)
  • Veneros Pizzeria (3.5 miles)
  • McDonald's (3.6 miles)
  • Carolina Ale House (4.5 miles)
  • Wendy's (5.8 miles)

Cafes

  • Starbucks (6.4 miles)
  • Starbucks (12.1 miles)
  • 41 North (13.1 miles)
  • Starbucks (13.5 miles)
  • Starbucks (14.1 miles)

Places of Worship

  • Short Journey Retreat Center (8.1 miles)
  • Amplify Church (10.7 miles)
  • Pleasant Grove Baptist Church (12.4 miles)
  • Beacon Baptist Church (13 miles)
  • St Eugene's Catholic Church (13.1 miles)

Parks

  • Biltmore Hills Park (10.7 miles)
  • Chavis Park (11.9 miles)
  • Carolina Pines Dog Park (12.2 miles)
  • Wendell Community Center (12.7 miles)
  • Dorothea Dix Park (13.1 miles)
  • Marsh Creek Park (13.8 miles)

Theaters

  • Alamo Drafthouse Raleigh (11.7 miles)

Frequently Asked Questions

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