Springbrook Nursing & Rehabilitation Center in Clayton, NC
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195 Springbrook Avenue, Clayton, NC 27520
For more information about senior living options: (844) 490-3973
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Springbrook Nursing and Rehabilitation is an outstanding place to work. The staff are incredibly supportive and always willing to help, creating a real family environment. The administration team is wonderful and genuinely cares about both employees and residents. Compassion, teamwork, and respect are prioritized at Springbrook, setting a high standard. The facility is clean, modern, and staffed by caring, professional personnel. The rehab and therapy teams - nurses, CNAs, PTs, and OTs - are excellent. The food is delicious and well prepared, contributing to a positive dining experience.
The facility is severely understaffed, leading to long delays in responses to residents' needs. The food is described as unfit for a dog and served poorly or cold. The staff are perceived as lazy and incompetent, failing to address injuries like bedsores. Residents are left in chairs for hours and not promptly returned to bed when asked. Calls from families are frequently ignored or not returned. Medications and important paperwork are mishandled or not provided as promised. There are reports of unsafe or negligent care, including aggressive behavior and slow staff response. Essential equipment, like oxygen or supplies, is not properly managed or available. Personal belongings are lost or stolen, including rings and phones. Management and administration are criticized for poor oversight and lack of accountability. The facility is described as dirty or poorly maintained in some visits. Some reviewers call the facility a "joke" and view it as unsafe for loved ones.Springbrook Nursing & Rehabilitation Center in Clayton is best suited for families prioritizing a modern, clean environment with robust rehabilitation services, particularly for short-term recovery. The facility consistently earns praise for its fresh, well-maintained building, comfortable rooms, and a rehab program that delivers daily physical, occupational, and speech therapy. When a loved one needs intense rehabilitation after surgery or a fall, Springbrook can be a solid choice if the aim is to access professional therapy in a setting that feels like a fresh start. The strongest argument in favor is the rehab pipeline: skilled therapists and a structure that supports daily progress, often accompanied by caregiving staff who are attentive and compassionate on the right days.
That said, several reviewers flag reasons to consider alternatives. The most persistent red flag is staffing: intermittent under-staffing leads to delayed response to call bells, slower assistance, and inconsistent nursing attention. Families have reported situations where medications were late or incorrectly managed, and where shifts left residents waiting for basic help. For seniors with complex medical needs, high supervision requirements, or a past history of falls or medical complications, Springbrook's staffing variability can translate into real safety concerns. If reliable, around-the-clock oversight is non negotiable, exploring other facilities with stronger nurse-to-resident ratios is prudent.
The facility's positives - cleanliness, ambience, and an evident emphasis on rehab - offset many concerns when the priority is active recovery. Several families credit therapy teams, nurses, and aides with genuine care that supports progress and morale, noting therapists who push for independence and a nursing staff that can be highly responsive when staffing aligns. For residents who can participate actively in rehab and who value a homelike, pleasant setting, these factors materially improve the recovery experience. Even in reviews with criticism, the physical plant and rehab discipline frequently appear as bright spots that keep the option worth considering.
However, the main cons do not vanish simply because the building is appealing. Understaffing affects day-to-day operations, resulting in longer waits for care and inconsistent medication administration. There are numerous accounts of inadequate response to incidents, gaps in supervision, and a few cases where safety and discharge planning were mishandled. While some patients leave Springbrook well-supported and stronger, others feel that care fell short of expectations - especially on longer stays or weekend coverage. The contrast between aspirational rehab outcomes and on-the-ground staffing realities is the decisive tension here.
Food quality and daily living conditions emerge as a mixed bag in the reviews. Some families describe meals as satisfactory or even good, while others report subpar dining experiences that undermine overall comfort. Housekeeping and general maintenance also surface as recurring complaints in certain critiques, especially when staffing levels are stretched thin. These operational frictions compound the risk profile for long-term residents who require consistent routines and reliable daily care. In short, Springbrook can feel like a place that excels in therapy and warmth when staffing is sufficient, but becomes a tougher fit when staffing gaps widen.
Decision-makers should approach Springbrook with a clear, prioritized checklist. For rehab-focused stays, insist on an up-to-date, therapist-driven plan with explicit daily goals, and request transparent communication about staffing on all shifts, especially weekends. Confirm medication management processes and who bears responsibility for discharge instructions and post-therapy planning. Tour the facility with questions about staff turnover, incident tracking, and how coordinators handle adverse events. If a loved one has a history of requiring high-level supervision, or if prior experiences with inconsistent nursing response weigh heavily, the prudence lies in comparing Springbrook against settings with stronger safety metrics and steadier staffing. For families prepared to actively participate and monitor care, Springbrook offers legitimate rehab strengths within a generally pleasant, well-kept framework. For those seeking unwavering daily reliability and flawless operational coordination, exploring alternatives remains a wise precaution.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Springbrook Nursing & Rehabilitation Center in Clayton, NC is a vibrant assisted living community that offers a wide range of amenities and care services for its residents. With a focus on providing comfortable and convenient living arrangements, Springbrook offers fully furnished accommodations with private bathrooms and cable or satellite TV.
Residents can enjoy various activities and social interactions at the community's beauty salon, gaming room, small library, and outdoor space. They can also stay connected with friends and family through Wi-Fi/high-speed internet access.
Springbrook provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. The dedicated staff ensures that residents receive proper medication management and adhere to special dietary restrictions like diabetes diets.
The community prioritizes the well-being of its residents by offering mental wellness programs and access to a fitness room. Additionally, residents can participate in scheduled daily activities organized by the community or plan their own resident-run activities.
With transportation arrangements available for non-medical needs as well as doctor's appointments, residents have easy access to essential services. Move-in coordination assistance is provided to ensure a smooth transition for new residents.
Located conveniently near pharmacies, physicians, hospitals, and restaurants, Springbrook Nursing & Rehabilitation Center offers a supportive environment where seniors can receive personalized care while enjoying an active lifestyle.
Springbrook Nursing & Rehabilitation Center is located at 195 Springbrook Avenue, Clayton, NC 27520 in Wake County, North Carolina
Springbrook Nursing & Rehabilitation Center on seniors.fyi includes 9 photos including images showing interior, decor, waiting area, living room, exercise equipment, healthcare, nurse, windows, and more.
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Interior
Decor
Living Room
Building
Windows
Exercise Equipment
Waiting Area
Healthcare
Indoor Plants
