Clayton House

Pros

• The nursing care at Clayton House is outstanding, and the staff is friendly and eager to assist.
• Residents appreciate the small community atmosphere where everyone knows each other's names.
• The dining room is well set up, and residents enjoy their meals, indicating that the food must be good.
• There are various activities available for residents, such as church services twice a week.
• Visitors feel welcome and informed about their loved ones' care, with the ability to call or visit anytime.
• The facility is clean and well-maintained, creating a pleasant environment for residents.

Cons

• The facility is over a hundred years old and looks rundown, which is not suitable for the reviewer’s brother.
• There are too many residents, which overwhelms the reviewer’s brother who is not used to large groups of people.
• A non-valid power of attorney was accepted for guardianship arrangements at Clayton House.
• Observations of residents showed them behaving like "zombies," with no intervention or activities taking place.
• The lack of exercise programs and meaningful activities, aside from bingo once a week, indicates poor care standards.
• An inspection by health authorities resulted in a zero rating for the facility.
• The decor and furnishings in the brother's room were described as disheartening and deserving a zero rating.
• Shared bathrooms meant limited privacy for residents, creating issues for those needing assistance, especially dementia patients.
• Food quality declined over time, with instances of serving cheap pizza on paper plates and overall eerie dining experiences reported.

Review

Clayton House has garnered a spectrum of reviews that highlight the stark differences in resident experiences and perceptions about the facility. On one hand, there are voices of deep dissatisfaction, while on the other, numerous glowing accolades praise the quality of care and environment. This dichotomy presents an intricate picture of Clayton House as both a haven for some and an area of concern for others.

One harsh critique comes from a relative who expresses profound disappointment with the facility's conditions and treatment of its residents. The reviewer is upset by the age and physical state of Clayton House, which they describe as over a hundred years old, likening it to an inadequate living situation for their brother. They note that their brother is uncomfortable in environments crowded with many people—an issue exacerbated by what they perceive as neglectful oversight from staff members. Allegations arise concerning the treatment related to a non-valid power of attorney affecting guardianship arrangements, leading this reviewer to question how such an arrangement could be legally upheld or validated in light of their concerns.

Further criticism centers around allegations regarding insufficient engagement activities for residents. The reviewer mentions that aside from infrequent bingo games led by the executive director once a week, there appears to be little to no structured exercise or therapy available for residents who need it—a particular concern given their brother's health needs. They recount disturbing observations during virtual visits where their sibling was reported to have urinated into an air conditioning unit without any intervention from staff personnel. Such negligence casts doubt on the overall efficacy and attentiveness of caregivers at Clayton House according to this reviewer's perspective.

Contrasting sharply with this viewpoint are several highly favorable reviews expressing satisfaction with Clayton House’s services and environment. One family member enthusiastically describes it as “the best in the country,” noting significant improvements in their father’s care after moving him from another clinic where he reportedly received subpar attention—including limited hygiene practices over five weeks. Their appreciation extends to the cleanliness of Clayton House and notably attentive nursing staff who provide exceptional care—fostering a sense of reassurance about their loved one's well-being.

Another positive review highlights resident happiness within Clayton House, emphasizing its small community atmosphere where everyone knows each other's names—a factor contributing significantly to enhanced interpersonal relationships among residents. Activities like church services twice a week offer spiritual comfort while providing opportunities for socialization within this closely-knit setting—true testimonials suggesting that families feel secure entrusting their loved ones to such skilled caregivers.

However, not all feedback is entirely positive even among those who appreciate specific aspects like cleanliness and friendly service; concerns linger about logistical features within the facility itself. For instance, one former resident’s family member notes difficulties posed by long hallways in conjunction with shared bathrooms lacking privacy—a potential compromise affecting patient dignity and independence—especially troubling for residents grappling with conditions like dementia who may struggle with navigation.

Lastly, food quality is noted as another divisive topic among reviews; while some praise meals served nicely in dining areas tailored for friendliness, others criticize declining food standards over time — including instances where meals were presented on paper plates or consisted solely of low-quality pre-packaged options like pizza recurring regularly on menus. These contrasting perceptions reveal ongoing challenges associated with meal preparation efforts at Clayton House that warrant attention: ensuring nutritional value met alongside enjoyable culinary experiences remains vital for maintaining resident satisfaction.

In summary, reviews surrounding Clayton House present a multifaceted narrative filled with passion—from impassioned criticisms highlighting serious concerns over care routines to enthusiastic endorsements celebrating companionship built within its walls. With engaging perspectives illuminating both warmth felt under dedicated staff guidance alongside stark realities marking operational deficits—the recurrent theme showcases how crucial it becomes not only listening but responding proactively towards meeting diverse familial expectations within eldercare facilities going forward.

Physicians

• High Point Audiologica (0.5 miles)
• Horizon Family Medicine (0.8 miles)
• Meehan Medical (1.2 miles)
• Clayton Pediatrics Center (1.3 miles)
• EmergeOrtho-Clayton (1.9 miles)
• Mann Ear Nose & Throat (1.9 miles)
• Pulmonology Bronchology PC (2.5 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.4 miles)
• Novo Nordisk Pharmaceutical Industries (3.6 miles)
• Allcare Pharmacy Services (5.5 miles)
• Walgreens (6.1 miles)
• CVS Pharmacy (7.4 miles)
• CVS Pharmacy (8.8 miles)

Restaurants

• Rockin' Comet Diner (1.1 miles)
• Biscuitville (1.3 miles)
• Veneros Pizzeria (1.4 miles)
• La Cocina Mexican (1.4 miles)
• McDonald's (5.8 miles)
• Carolina Ale House (6.1 miles)
• Likii Hibachi & Sushi (6.8 miles)

Hospitals

• JMH Clayton (1.9 miles)
• Wakemed Garner Healthplex (8.2 miles)
• WakeMed Health & Hospitals (12 miles)
• WakeMed Heart Center (12.1 miles)

Cafes

• Starbucks (7.5 miles)
• 41 North (11.5 miles)
• Starbucks (12.2 miles)
• Starbucks (12.4 miles)
• Starbucks (15 miles)

Places of Worship

• Short Journey Retreat Center (7.7 miles)
• St Eugene's Catholic Church (11.3 miles)
• Amplify Church (12.9 miles)
• Beacon Baptist Church (13.2 miles)
• Pleasant Grove Baptist Church (14.5 miles)

Parks

• Wendell Community Center (11.1 miles)
• Biltmore Hills Park (11.7 miles)
• Chavis Park (12.7 miles)
• Carolina Pines Dog Park (13.4 miles)
• Marsh Creek Park (13.9 miles)
• Dorothea Dix Park (14.1 miles)
• Buffaloe Road Athletic Park (14.4 miles)

Theaters

• Alamo Drafthouse Raleigh (12.3 miles)