Brian Center Health & Retirement in Clayton, NC
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204 Dairy Road, Clayton, NC 27520
For more information about senior living options: (844) 490-3973
The staff at Clayton Rehabilitation and Healthcare Center went above and beyond to care for their patients and help them regain their footing. The staff are friendly and highly interactive with residents and their families. Mormin and his team are wonderful, always going above and beyond to answer questions and provide excellent care. Capri, Stacey, Sherleen, and Faye joyfully engage residents and show genuine care. The aunt who stayed at Clayton Rehab had a great experience; the staff were friendly and the rehab was awesome. The staff were attentive and the facility was impeccably clean, with outstanding therapy services. The rehab team—including physical therapists, occupational therapists, and the wound nurse—is highly skilled and compassionate. The Brian Center staff are absolutely wonderful, with happy residents and a clean, well-run facility. The staff at Clayton Center are caring, compassionate, and professional, keeping families well informed. The activities staff and volunteers create a warm, engaging, and family-like atmosphere.
The facility is unethical, unsafe, and staff members apparently do not know their job descriptions. It is described as the worst experience of life, with late or inedible meals, dirty rooms, and other poor conditions. Roaches in the rooms and other unsanitary conditions were reported. Call bells were ignored for long periods, indicating inadequate staffing. The food is terrible or sometimes inedible. The building is rundown and in need of repairs. Administration and some staff are rude and unprofessional. Care is described as appalling, with delays in medications and failures to meet basic needs. There are warnings that the facility should be closed and families should not entrust loved ones there. Maggots in wounds and other serious hygiene concerns were documented.Brian Center Health & Retirement in Clayton is best suited for families prioritizing aggressive rehabilitation and a genuinely engaged care team, especially when a loved one needs short- to medium-term therapy aimed at returning home. The facility often delivers strong PT/OT and attentive nursing support, with multiple reviewers highlighting meaningful recovery milestones and ongoing, hands-on involvement from therapists and aides. When the goal is to rebuild strength, improve mobility, and regain independence quickly, this community can be a solid bridge back to daily life. It works best for residents who can tolerate a variable environment and who benefit from an active, social setting where staff consistently seek to keep residents engaged. For long-term placement where independence may be limited and daily consistency is non-negotiable, caution is warranted.
Those weighing alternatives should note several red flags that recur in the feedback. Families whose priority is ironclad reliability, flawless cleanliness, or consistently accelerated response to calls should seriously screen other options. A subset of reviews describes repeated concerns about neglected duties, delayed call-bell responses, and environmental issues, claims that, if true, strongly undermine safety and comfort. Potential residents with serious cleanliness or infection-control sensitivities, or those requiring constant, near-perfect supervision, may prefer facilities with demonstrably higher staffing ratios and more rigorous quality assurance. Memory- or dementia-care needs, in particular, may demand a setting where specialized staff and design features are more clearly integrated into daily routines.
On the positive side, the rehab and therapy core at Clayton consistently stands out. Families report that the therapy team is knowledgeable, compassionate, and capable of driving meaningful gains, with PT and OT frequently described as excellent. Nursing staff and CNAs are repeatedly credited with dedication, warmth, and practical problem-solving, especially when families participate in care planning and stay actively involved. The social and activity programs also earn praise for keeping residents engaged, which supports morale and overall well-being during recovery. Cleanliness and a respectful, family-oriented atmosphere surface in many accounts as well, contributing to a sense that the community can be a supportive, almost home-like environment when operations run smoothly.
However, the downsides demand a disciplined, proactive stance from families. The most troubling reports involve inconsistent staffing, slow call-button response, and instances of inadequate daily care, ranging from assistance lapses to questionable meal service and, in at least a few cases, substandard room conditions. These experiences underscore a structural risk: outcomes in rehab can hinge on the specific shift, the nurse in charge, and the day-to-day leadership on the unit. Families should insist on a clear, written care plan, direct lines of communication with a supervising nurse or the administrator, and regular progress updates. Before placement, request a detailed tour focusing on call-light response times, room conditions, and the regimen for daily baths, meals, and medication administration.
Environment and renovations present another divide. While many reviews describe a clean, welcoming atmosphere with well-maintained facilities and activity options, others flag the building as older and in need of renovation. The contrast suggests that the physical state of the unit may vary by wing or floor, reinforcing the need for a thorough, on-site evaluation at multiple times of day. Prospective residents should specifically assess room cleanliness, equipment functionality, dining area conditions, and the rhythm of routine care, then verify that any concerns are addressed promptly by leadership. The best course is to prioritize a live assessment over online impressions and to verify what improvements have been made since any particularly negative reports.
The bottom-line decision hinges on risk tolerance and care expectations. For families with a loved one who has suffered a recent health setback and stands to gain from structured rehabilitation, the Clayton campus can be an excellent choice when accompanied by vigilant family involvement and proactive oversight. The meaningful gains reported by residents and families, strong therapy results, compassionate nursing care, and a generally engaging environment, outweigh the positives when staff consistently present and communication channels stay open. But for those who cannot tolerate variability in care quality, or who require near-continuous supervision and pristine conditions, exploring alternatives with more uniform staffing and fewer reported maintenance and safety concerns is prudent. In either case, the prudent path is a multi-site visit, conversations with the administrator and therapy leads, a clear care-plan commitment, and a plan for regular, firsthand updates on progress and concerns.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Brian Center Health & Retirement community in Clayton, NC offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to indulge in some pampering, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available for the convenience of residents, enabling them to easily access nearby destinations.
For those who wish to stay connected with technology, the community provides a computer center and Wi-Fi/high-speed internet. Meals are served in a dining room with a restaurant-style setting, offering delicious and nutritious options prepared by the staff. Private bathrooms are provided for each resident's privacy.
Residents can engage in various activities within the community such as fitness programs, resident-run activities, scheduled daily activities, and planned day trips. Furthermore, there is a gaming room and small library available for relaxation and leisure pursuits.
Care services at Brian Center include 24-hour call system and supervision to ensure round-the-clock support. Trained staff members assist with activities of daily living such as bathing and dressing, as well as transfers if needed. Medication management is provided to ensure proper administration of medications.
The community also offers special dietary restrictions and diabetic diet options to cater to individual needs. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments when required.
For added peace of mind, move-in coordination services are available to assist new residents throughout their transition process. Additionally, housekeeping services help keep the living spaces clean and tidy.
Nearby amenities include three pharmacies, eight physicians' offices, four restaurants within close proximity, and one hospital nearby for easy accessibility when medical care is needed.
Overall, the Brian Center Health & Retirement community provides a comprehensive assisted living experience that prioritizes comfort, convenience, social engagement, and personalized care services for its residents.
Brian Center Health & Retirement is located at 204 Dairy Road, Clayton, NC 27520 in Wake County, North Carolina
Brian Center Health & Retirement on seniors.fyi includes 5 photos including images showing interior, landscaping, tree, fountain, architecture, living room, interior decor, decor, and more.
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