Pruitthealth - Raleigh

Pros

• The staff at PruittHealth - Raleigh is very in tune with the residents, polite, and professional.
• The facility offers a variety of activities that keep residents engaged, including daily scheduled events.
• The physical therapy department at PruittHealth successfully helped a resident regain mobility after an injury.
• Family members expressed gratitude for the care and concern shown by the staff during difficult times.
• Residents with Alzheimer's are treated with kindness and respect by the entire staff.
• Communication from nursing staff was adequate, and the overall nursing care received was outstanding.
• A family member noted the cleanliness of the facility and frequent attendance of personnel to patients' needs.
• One review highlighted the positive response to a waiting list inquiry at PruittHealth, noting their accommodating nature during the process.

Cons

• The staff didn’t care for the resident, mocked him, and left him sitting in his feces.
• There was no concern for the patients, and filing complaints led to immediate discharge.
• The nursing staff failed to observe bowel sounds, leading to serious health complications.
• The PA wrongly adjusted medication, causing problems for the resident.
• Despite a clean facility, some staff members were not attentive or responsive to needs.
• The food quality was consistently criticized as being unsuitable for consumption.
• Administration made decisions without consulting the patient's Power of Attorney and had poor communication with family members.
• The care provided by nursing staff was inadequate during post-operative recovery, resulting in setbacks for the resident.

Review

In recent evaluations of various healthcare facilities, the experiences shared by patients and their families present a mixed bag of impressions and outcomes. One recurring theme is the variability in care quality at institutions such as PruittHealth and Unihealth Post-Acute Care, particularly concerning staff performance, patient management, and overall environment. While some families expressed gratitude for the compassionate care provided to their loved ones, others voiced deep frustration over inadequate attention and oversight.

At PruittHealth - Raleigh, sentiments diverge sharply. Some reviewers commend the facility for its friendly and helpful staff, noting that they felt reassured about their loved ones’ well-being. For instance, one family observed a new activity director who infused excitement into daily programming for residents. They highlighted a structured schedule that included activities such as bingo and physical therapy sessions that significantly aided rehabilitation—especially notable in cases where patients made remarkably swift recoveries after surgeries or strokes. The positive experiences of these families reflect an aspect of PruittHealth where engagement with residents is taken seriously and fosters an uplifting atmosphere.

Conversely, starkly contrasting reviews reveal alarming shortcomings in patient care at PruittHealth. Critics reported instances of neglect and disdain toward residents with serious health conditions. Accounts detail how some patients were subjected to humiliating situations—such as being left unattended in soiled conditions or enduring medication mishaps due to careless staff actions. A particularly distressing situation involved a relative who suffered grave consequences from inadequate monitoring during rehabilitation, ultimately leading to intensive care due to bowel obstruction complications—a serious lapse decried by a concerned health provider related to the patient.

Similarly troubling accounts emerged from Unihealth Post-Acute Care. Although some families praised the staff's caring approach and claimed excellent nursing support during rehabilitation periods, others lamented poor dining options that left much to be desired. Complaints about food frequently arose alongside critiques of communication breakdowns between administration and family members regarding patient care decisions. Patients’ nutritional satisfaction appeared inconsistent; while some enjoyed what was offered, others felt it was subpar—indicative of an area needing immediate improvement.

Noteworthy among the more distressing reports were those emphasizing systemic flaws in care protocols at both institutions. Instances were recounted where administrative decisions were made without familial consultation—particularly egregious given scenarios involving patients diagnosed with dementia who could not represent themselves adequately in medical matters. Families experiencing these issues expressed feelings of disenfranchisement coupled with disappointment over lackadaisical responses from management when they sought dialogue about unresolved complaints regarding their relatives' treatment.

Yet amidst criticism stood voices expressing heartfelt appreciation for dedicated staff who demonstrated ongoing commitment despite systemic challenges inherent within larger institutional frameworks. Some families recounted positive interactions with aides who quickly became familiar figures providing daily support for their loved ones while engaging them socially within vibrant environments—though this light often flickered against shadows created by distressing administrative practices or miscommunication.

Ultimately, these narratives paint a complex picture characterized by both commendable service delivery alongside significant room for improvement across various facets of resident care experience within skilled nursing facilities like PruittHealth and Unihealth Post-Acute Care. They call upon stakeholders—from management teams striving towards excellence down to regulatory bodies overseeing healthcare standards—to prioritize effective communication strategies, enhance training programs aimed at compassion-driven service models while ensuring consistency in adherence to protocol—all pivotal elements necessary for safeguarding dignity and delivering optimal care across diverse populations requiring specialized assistance.

Parks

• Carolina Pines Dog Park (0.5 miles)
• Dorothea Dix Park (2.1 miles)
• Biltmore Hills Park (2.7 miles)
• Chavis Park (3 miles)
• Method Road Park & Community Center (3.3 miles)
• Eastgate Park (7 miles)
• Brookhaven Nature Park (7.3 miles)

Pharmacies

• Walgreens (2 miles)
• Walmart Pharmacy (2.2 miles)
• Walgreens (3.1 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.9 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (5.4 miles)

Restaurants

• Irregardless Cafe & Catering (2.6 miles)
• Circa 1888 (2.6 miles)
• Flying Saucer Draught Emporium (2.8 miles)
• Lime & Lemon Indian Grill & Bar (2.8 miles)
• The Morning Times (3 miles)
• Woody's At City Market (3 miles)
• Brewery Bhavana (3 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (3.7 miles)
• Chanticleer Cafe & Bakery (4.8 miles)
• Starbucks (6.3 miles)
• Starbucks (7.4 miles)
• Starbucks (7.5 miles)
• Starbucks (7.7 miles)

Theaters

• Alamo Drafthouse Raleigh (4.5 miles)
• Cinemark Raleigh NC (8.9 miles)

Physicians

• Raleigh Neurology (4.8 miles)
• Rex Hematology & Oncology (4.9 miles)
• Western Wake Pediatrics, PA (5 miles)
• Wake Endoscopy Center (5 miles)
• Rex Surgical Specialists (5.1 miles)
• Rex Wound Care Center (5.3 miles)
• ENT & Audiology Associates (5.3 miles)

Hospitals

• UNC Specialty Women's Center at Rex (4.9 miles)
• WakeMed Heart Center (5.5 miles)
• WakeMed Health & Hospitals (5.5 miles)
• Wakemed Garner Healthplex (5.6 miles)
• WakeMed Cary Hospital (5.9 miles)
• Duke Raleigh Hospital (6.4 miles)

Places of Worship

• Christ the King Lutheran Church (5.5 miles)
• Beacon Baptist Church (7 miles)
• Pleasant Grove Baptist Church (8.7 miles)