Information last verified:
181 Kaspurr Drive, Garner, NC 27529
For more information about senior living options: (844) 490-3973
The staff at Alcove Garner Apartments are consistently friendly, knowledgeable, and helpful. Lydia leads tours with care and professionalism, making the experience comfortable and informative. Tania is an exceptional property manager who goes above and beyond to foster a welcoming community. The maintenance team responds promptly and handles repairs efficiently and courteously. The community is well-maintained, clean, and safe, with amenities and events that residents appreciate. Leasing and move-in experiences are smooth, with transparent communication and attentive staff. Residents describe Alcove Garner Apartments as a great place to live and highly recommend it. The front office staff create a welcoming atmosphere and are quick to address questions and concerns.
A reviewer described a horrible experience and said they would move out immediately, citing carpet powder in the rug, pee stains on the toilet, a broken toilet seat, an old toilet brush and rag left in the bathroom, German roaches in the kitchen, and a constantly beeping smoke detector. Another reviewer criticized inconsistent pricing, noting that one price was quoted initially but later increased, and complained about slow maintenance and a water bill that quadrupled. A reviewer labeled the management as unprofessional and poorly run, citing conflicting information from staff and unclear expectations. A reviewer complained that parking is terrible, with only one row of spots for back apartments, forcing residents to park far away. A reviewer stated they had not yet received any services and were still waiting for service delivery. A reviewer called the place “an absolute joke” due to price changes and maintenance delays.The Haven At Garner is best suited for active renters who want more than a place to live, a community experience. It fits professionals, couples, and small families who prize modern, spacious apartments, thoughtful layouts, and abundant amenities paired with attentive, people-focused management. Prospective residents who value a welcoming leasing process, friendly front-office staff, and a calendar filled with social and community events will find the strongest appeal here. The strongest selling point is the combination of bright, well-designed homes and a staff culture that many reviewers describe as genuinely caring, with Lydia and Tania repeatedly highlighted as anchors of a positive experience.
Those weighing alternatives should consider how much emphasis is placed on parking stability, pest control, and predictable pricing. A recurring caution in the reviews is the back-building parking shortage that can force residents to park several buildings away, which becomes a real everyday friction for families with kids or residents who regularly bring groceries or packages home in the evening. Pricing has at times appeared inconsistent, and several readers note that increases can feel sudden. Pest control and routine maintenance quality are other variables, some conversations echo long-standing concerns about roaches and lingering maintenance issues in the past, even as most residents praise quick, courteous service and the current management’s visible efforts to improve.
The positive attributes broadly cited in the reviews do robustly offset the downsides for most buyers. The apartments themselves are consistently described as spacious, with contemporary finishes, granite counters, high ceilings, and abundant storage, features that elevate daily living beyond standard rentals. The common areas and grounds are repeatedly characterized as clean, well-maintained, and visually appealing, with amenities that feel resort-like: a sizable gym, a pool area that hosts lively events, and a calendar of community activities that genuinely engages neighbors. On the service side, maintenance is frequently praised for its speed and professionalism, with technicians arriving promptly and completing work efficiently. The front-office team, especially Lydia and Tania, receives near-unanimous praise for transparency, responsiveness, and a hospitality-forward approach that makes new residents feel settled quickly.
Still, fault lines exist. A subset of negative voices highlights pest issues and maintenance lapses that lingered under prior management, along with complaints about some truly frustrating repair delays, such as doors and locks needing attention or beeping detectors that disrupt a resident’s routine. There are also consistent notes about parking pressures that aren’t fully solved by the current layout, and a few skeptics question whether all advertised amenities are reliably accessible. The sense across these critiques is that while current leadership has made meaningful progress, the experience can still hinge on which building a resident occupies, which unit is assigned, and how the management team responds to requests in real time. The contrasts between the long-running, highly engaged office staff and the occasionally imperfect back-end operations are real, but they are also actively being addressed by the new ownership and management.
For families evaluating decisions, the practical path is careful due diligence coupled with a test-drive of the environment. Tour during different times to observe parking flow, amenity access, and how quick maintenance responses feel under real circumstances. Ask for current metrics on pest control frequency and results, and request a transparent breakdown of what is included in the posted rent versus any anticipated increases. Inquire about the exact status of any lingering repairs and how the community plans to keep amenities reliably open and well-maintained, particularly during peak usage. Seek direct references from neighbors in the building you’re considering to understand whether the day-to-day experience aligns with the glowing testimonials about staff care and community events.
Overall, The Haven At Garner stands out as a strong option for households that prize a vibrant, well-managed, amenity-rich living environment supported by a capable, customer-oriented staff. The combination of modern apartments, a comprehensive set of amenities, and a culture of helpful, proactive maintenance creates a compelling baseline for comfortable, sociable living. The most important caveat is one of balance: potential residents must weigh the value of the staff-driven, welcoming atmosphere and the quality of the living spaces against the realities of parking constraints, past maintenance frustrations, and the risk of price fluctuations. When the alignment is right, when emphasis is placed on reliable management, approachable leadership, and a proven ability to translate strong reviews into consistent, predictable service, The Haven At Garner becomes a decision that feels both prudent and rewarding.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Haven At Garner is an assisted living community located in Garner, NC. Our community is a board and care home, providing a homelike environment for our residents. We offer a range of amenities to ensure comfort and convenience, including a dining room where residents can enjoy delicious meals prepared by our staff. Our fully furnished accommodations create a cozy and welcoming atmosphere.
We understand the importance of staying active and connected, which is why we provide outdoor spaces for residents to enjoy fresh air and greenery. Our housekeeping services ensure that residents have clean and tidy living spaces. In addition, we offer move-in coordination services to help ease the transition into our community.
Our dedicated caregivers are available to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical care for our residents. For those with special dietary needs, we provide diabetes diets and accommodate special dietary restrictions.
Transportation arrangements are available for medical appointments, ensuring that residents have convenient access to healthcare services. Nearby pharmacies, physicians, restaurants, and hospitals provide additional support and resources for our residents' needs.
At The Haven At Garner, we believe in keeping our residents engaged and active. That's why we offer scheduled daily activities that cater to different interests and abilities. These activities provide opportunities for socialization, mental stimulation, and physical exercise.
Our assisted living community aims to provide personalized care in a comfortable setting. With our range of amenities and services, we strive to enhance the quality of life for each resident while promoting independence and overall well-being.
The Haven At Garner is located at 181 Kaspurr Drive, Garner, NC 27529 in Wake County, North Carolina
Avendelle at Garner
Garner, NC
Small, home-style setting with attentive staff, good meals, and engaging activities.
Gabriel Manor Assisted Living Center
Clayton, NC
Friendly, attentive staff in a clean, well-maintained environment with engaging activities.
Springbrook Nursing & Rehabilitation Center
Clayton, NC
Caring staff, clean and well-maintained facility with effective rehab services and spacious rooms.
The Tapestry
Garner, NC
Intimate, personalized care with convenient access to nearby medical services and dining.
Country Wood Family Care
Clayton, NC
Small, intimate board-and-care home offering personalized care, private rooms, and affordable pricing.
Hillcrest Family Care Home II
Clayton, NC
Affordable private room ($2,500/mo) with convenient access to nearby pharmacies, physicians, restaurants, and a hospital.
Cadence Garner
Garner, NC
Beautiful, well-maintained facility with warm staff and engaging activities.
Foundation Senior Living
Garner, NC
Friendly staff, clean and well-maintained facilities with modern amenities and on-site dining.
Pruitthealth - Raleigh
Raleigh, NC
Engaging activities and generally caring staff.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
