The Hurlbut in Rochester, NY
SaveInterior
Decor
Living Room
Bedroom
Dining
Landscaping
Chandelier
Natural Light
Wall Art
Lounge
1177 East Henrietta Road, Rochester, NY 14623
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff assigned to his loved one was truly wonderful on every level - professional, kind, and attentive. The Hurlbut is described by reviewers as the best care facility for loved ones, with excellent care they would recommend. The nursing staff were professional and timely in providing care. The rehab team and facilities were excellent, offering effective physical and occupational therapy. The dietician was superb and helped tailor dining options. The facility was clean with pleasant, well-lit rooms, and each room had a TV. The activities staff were friendly and energetic, with daily activities like Bingo that engaged residents.
The facility was described as a dump with broken furniture and a faucet in a resident's room. It was filthy and had a strong urine odor, signaling poor cleanliness. The nursing staff never seemed up to date on medications or proper care. The building was outdated and looked like a dungeon. Residents were frequently left in the hallways for long periods. Medications were given at the wrong times, or the wrong medications were administered. Directors and nurses were accused of lying and changing their stories. The food was disgusting and unacceptable. Some reviewers labeled it the worst place ever and urged others to avoid it.The Hurlbut in Rochester is best suited for families seeking a rehab-focused stay where skilled physical and occupational therapy, paired with genuinely caring frontline staff, can drive meaningful recovery. When the priority is getting a loved one back home, the rehab team and bedside caregivers are repeatedly praised for professionalism, kindness, and hands-on attention. The strongest endorsements come from those who valued the therapists and aides who stayed with patients through long days and nights, helping people regain strength and function. This makes The Hurlbut a credible option for short- to mid-term rehabilitation, especially for residents who benefit from frequent therapy sessions and a staff that visibly invests in their progress.
Those who should consider alternatives are families prioritizing a modern, immaculate facility or highly predictable, error-free medication management. A substantial portion of reviews describe the property as showings of age or wear, with several instances of odors, worn furnishings, or outdated spaces that feel more hospital than home. For families concerned about staffing consistency, medication safety, or a quiet, low-stimulation environment, other options may deliver more predictable daily operations. In short, if a spotless setting, rigid medication controls, or a serene atmosphere are top criteria, it is prudent to look elsewhere.
The main pros at The Hurlbut - strong rehabilitative services and a culture of caring - often offset certain drawbacks, but only to a point. When therapy teams are thriving, residents regain mobility faster, and the care staff's willingness to cover shifts or assist one another can sustain momentum even amid staffing pressures. Positive notes consistently highlight attentive CNAs and nurses, approachable therapists, and a dining/rehab ecosystem that supports recovery. Yet these assets can be undermined by less reliable systems elsewhere in the building, and the gains from rehab can be overshadowed if medication schedules, charting, or day-to-day safety feel uncertain.
The most troubling threads across reviews center on safety and consistency failures. Recurrent complaints about under-staffing, inconsistent med administration, and records that don't line up with patient needs paint a serious risk picture. Several families report that medications were given at wrong times or doses, or that changes were not communicated promptly to families. The perception of disorganization extends to record-keeping and even to basic logistics - patients sometimes found in hallways, or meals arriving inappropriately timed or unmonitored. These issues are not isolated anecdotes; they recur across locations and eras, eroding trust in the daily operations even when therapy teams shine.
Another cluster of concerns touches facility condition and atmosphere. Multiple reviews describe buildings that feel dated or poorly maintained, with comments about lingering odors, clutter, or broken furniture in some rooms. When perception of cleanliness and ambiance clashes with the warm behavior of frontline staff, the experience becomes a tug-of-war between "great caregivers" and "facility-ways that hinder comfort." The contrast matters: for a family weighing recovery potential against environment, the physical condition of the site can become a pivotal factor, especially for longer rehab stays or for residents with heightened sensitivities.
For decision-making, prospective families should prioritize a thorough, on-site evaluation that probes three pillars: rehab capacity and track record, medication safety protocols, and the environment's cleanliness and noise level. Ask to meet the rehab director and frontline nurses about daily med-management procedures, double-check how med changes are communicated to families, and request recent med-pass audits. Tour the specific unit, observe dining areas, and assess whether the space feels navigable and peaceful. Clarify whether wings or units shift staffing patterns or close to manage shortages, and request a realistic sense of what a typical day looks like for a resident in rehab.
In sum, The Hurlbut delivers undeniable value for rehab-focused families who value compassionate care and active therapy, and who can tolerate variability in facility upkeep and strictness of med management. It is not the best fit for those demanding pristine environments, flawless medication administration, or a consistently quiet, low-stress setting. Families with high emphasis on safety, cleanliness, and a smooth, predictable daily rhythm may want to consider alternatives or use The Hurlbut as a targeted option for rehab, but only after validating current staffing, med protocols, and facility conditions through a candid, front-line-focused tour.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hurlbut in Rochester, NY is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents can enjoy the convenience of on-site beauty salon services, as well as access to cable or satellite TV for entertainment. The community also offers community-operated transportation for easy travel, a computer center for staying connected, and a fitness room for staying active. The apartments are fully furnished and come with private bathrooms and kitchenettes.
Dining at The Hurlbut is restaurant-style, offering delicious meals prepared and served by the staff. Special dietary restrictions are taken into consideration to accommodate individual needs.
There are plenty of recreational activities available for residents to enjoy. The gaming room provides opportunities for friendly competition, while the small library allows residents to relax with a good book. Planned daily activities, as well as resident-run activities, ensure that there is always something fun happening within the community.
For those who prefer outdoor spaces, there is a beautiful garden where residents can take walks or simply enjoy nature. A wellness center is also available to promote health and well-being.
Care services provided at The Hurlbut include 24-hour call system and supervision for round-the-clock assistance. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diets are also provided to support residents' health needs.
Transportation arrangements can be made both for non-medical purposes like shopping or social outings, as well as for medical appointments. Move-in coordination helps make the transition into the community seamless.
The location of The Hurlbut is ideal with several amenities nearby. There are six cafes, parks, pharmacies, and restaurants within close proximity to provide convenience and variety. Additionally, there are 37 physicians located nearby for easy access to healthcare services.
In summary, The Hurlbut in Rochester, NY offers a comprehensive assisted living community with an array of amenities and care services to ensure the comfort, convenience, and well-being of its residents.
The Hurlbut is located at 1177 East Henrietta Road, Rochester, NY 14623 in Monroe County, New York
The Hurlbut on seniors.fyi includes 11 photos including images showing interior, dining, bedroom, decor, landscaping, chandelier, natural light, windows, and more.
Home Helpers of Rochester
Rochester, NY
Compassionate, reliable caregivers with strong communication.
The Reserve
Rochester, NY
Excellent access to extensive nearby amenities and healthcare.
Monroe Community Hospital
Rochester, NY
Dedicated staff providing good care and engaging activities.
Woodside Manor Nursing Home
Rochester, NY
Comprehensive 24/7 care with restaurant-style dining.
Unlimited Care, Inc.
Rochester, NY
Potential for improvement with additional guidance and support
The Highlands At Brighton
Rochester, NY
Attentive, professional rehabilitation staff and comprehensive on-site amenities.
Wolk Manor Enriched Living Center
Rochester, NY
Friendly, caring staff; home-like apartments and well-maintained amenities.
The Gables of Brighton
Rochester, NY
Caring staff, clean environment, and spacious, well-equipped apartments with activities.
Brickstone by St Johns
Rochester, NY
Independent living with optional assistance and diabetic care
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
A Comprehensive Exploration of Common Misunderstandings about Powers of Attorney
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
Senior Move Management: Understanding the Role, Value, and Associated Costs
Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.
Interior
Decor
Living Room
Bedroom
Dining
Landscaping
Chandelier
Natural Light
Wall Art
Lounge
