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The Hurlbut in Rochester, NY

The Hurlbut is a nursing home community in Rochester, NY.

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The Hurlbut in Rochester, NY

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  • Interior

    An empty dining room with tables and chairs arranged neatly, featuring green walls.

  • Decor

    A cozy room with a window, decorated with a chair, table, and flowers.

  • Living Room

    A cozy living room setup featuring elegant furniture and a warm ambiance.

  • Bedroom

    A cozy hospital patient room featuring a bed, a chair, and bedside amenities.

  • Dining

    A spacious dining area featuring tables dressed in red tablecloths and elegant chairs, illuminated by a chandelier.

  • Landscaping

    A green and white sign for 'The Hurlbut' surrounded by neatly trimmed bushes and yellow flowers.

  • Chandelier

    A bright and inviting dining area featuring red tablecloths and elegant chandeliers.

  • Natural Light

    A well-lit hospital room featuring two patient beds, chairs, and a window with a view.

  • Wall Art

    A hospital room featuring a bed, armchair, and wall decor.

  • Lounge

    A cozy lounge area featuring round tables, chairs, and a comfortable sofa.

1177 East Henrietta Road, Rochester, NY 14623

For more information about senior living options: (866) 208-4318

3.3 from 41 reviews
5 stars
19
4 stars
2
3 stars
4
2 stars
3
1 stars
13

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020

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Overall Review of The Hurlbut

differentiator 6 reviews mention this

Rehab therapy is a bright spot

Rehabilitation therapy support stands out in residents’ experiences.

Several residents and family members describe strong results from physical and occupational therapy, including getting weaker patients back on track and improving mobility. People mention the rehab program and therapy staff as a clear strength even when other parts of the stay were frustrating. One family member also highlights rehab as the only good part of an otherwise negative overall experience.

common 8 reviews mention this

Dining quality gets mixed reviews

Dining quality varies, with both praise and complaints.

Some residents describe the dining room and food presentation positively, including meals that look appetizing. Others say the food is not consistently good or needs more variety, and a few describe delays or dissatisfaction with what is served. Several comments also point to challenges around special dietary needs and accommodating meal preferences.

  • An empty dining room with tables and chairs arranged neatly, featuring green walls.
  • A spacious dining area featuring tables dressed in red tablecloths and elegant chairs, illuminated by a chandelier.
  • A bright and inviting dining area featuring red tablecloths and elegant chandeliers.
common 15 reviews mention this

Staff care is often praised

Many reviews highlight caring, attentive staff.

A large share of reviews describe staff who are professional, kind, and attentive, with nurses calling with details and teams covering when they can. Families also credit staff with making residents feel comfortable and supported, including emotional support and day-to-day assistance. At the same time, other reviews say staffing and supervision were not adequate, which affects consistency of care.

caveat 6 reviews mention this

Medication communication and accuracy concerns

Some residents experienced medication communication and accuracy issues.

A recurring concern in multiple negative reviews is that medication handling was not communicated clearly or was given at incorrect times. Several reviewers describe staff being unclear about schedules or not keeping accurate records, and at least one family member reports a serious medication-related incident. These comments are specific enough to be concerning even where other parts of care were viewed positively.

caveat 6 reviews mention this

Cleanliness and upkeep are inconsistent

Cleanliness and facility upkeep appear inconsistent across stays.

Some reviews describe the facility as clean or note no strong odors. Other reviews paint the opposite picture, calling areas filthy, outdated, or rundown, and describing dirty hallways or bathrooms. A few also mention room conditions like broken fixtures or the overall building feeling old, which affects first impressions.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Greater Rochester International (3 miles away) Greater Rochester International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • The King and I Restaurant (0.4 miles)
  • Jay's Diner (0.8 miles)
  • Chick-Fil-A (0.9 miles)
  • Red Lobster (0.9 miles)
  • Jeremiah's Tavern (1 miles)
  • Wendy's (1.7 miles)
  • McDonald's (1.7 miles)

Physicians

  • Marc Johnson Oral Surgery (0.5 miles)
  • Dr Shri Noel, MD (0.5 miles)
  • URMC Pain Treatment Center (1.1 miles)
  • Elaina Chen, MD (1.1 miles)
  • Derek E Bell MD (1.1 miles)
  • Elizabeth Wende Breast Care (1.1 miles)
  • Urmc Pediatric Neurology (1.2 miles)

Cafes

  • Kung Fu Tea (0.9 miles)
  • Starbucks (1 miles)
  • Starbucks (1.6 miles)
  • Starbucks (1.8 miles)
  • Midnight Oil (3.4 miles)
  • 1872 Cafe (3.9 miles)

Pharmacies

  • Wegmans (1.1 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2 miles)
  • Wegmans (2.1 miles)
  • Southside Apothecary (2.1 miles)
  • Walgreens (2.3 miles)

Hospitals

  • URMC Sawgrass Surgical Center (1.2 miles)
  • James P Wilmot Cancer Center (1.8 miles)
  • Neuro ICU 8-1200 (1.8 miles)
  • United Cerbral Palsey (1.8 miles)
  • Strong Memorial Hospital - Cardiology (1.8 miles)
  • SMH Nicu (1.8 miles)
  • University Of Rochester Medical Center Surg/Path Lab (1.9 miles)

Parks

  • Genesee Valley Park (1.9 miles)
  • Veterans Memorial Park (2.2 miles)
  • French Road School Playground (2.3 miles)
  • Highland Park (2.4 miles)
  • Cobbs Hill Park (3.7 miles)
  • Martin Luther King Jr Memorial Park at Manhattan Square (4 miles)

Transportation

  • Enterprise Rent-A-Car (2.4 miles)
  • Greater Rochester International Airport (ROC) (3.3 miles)

Places of Worship

  • Artisan Church (2.8 miles)

Frequently Asked Questions

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