The Highlands At Brighton in Rochester, NY
SaveBuilding
Architecture
Lighting
Outdoor
Grass
Tree
Urban
Building Exterior
Information last verified:
5901 Lac De Ville Boulevard, Rochester, NY 14618
For more information about senior living options: (844) 490-3973
The staff were extremely friendly and attentive. The rehab and medical teams provided excellent care and helped patients recover quickly. The facilities were immaculate and well maintained, with clean, comfortable rooms. Meals were on time and nutritious, contributing to a positive recovery experience. The staff went the extra mile and showed genuine warmth toward residents. The Highlands at Pittsford was praised for a home-like atmosphere with plenty of activities and a family feel. Family members described the staff as angels on earth for their care.
This place should just be torn down. It’s so out dated and ghetto it’s a disgrace they even take care of people. The nurses are obviously only there for a paycheck. The nurses all have attitudes, and act like being there is interrupting their day. Never took him to the toilet only ever gave him a bed pan which caused him to have a very bad bacterial infection. The beds were out dated didn’t even have rails to pull himself up or hold on to. This place is a dump. Extremely rude at the front desk. The staff could care less about the patients and are rude and insensitive. Call bells not answered and care not properly done; food not what was ordered and replacement meals never provided. Absolutely horrendous! No matter what happens, DO NOT allow anyone you love or care for to be admitted to this nursing home. My father would put his call bell on and nobody would come. He was left wet on many occasions. The bath had bad smell from the sink and toilet leaking, for a month.The Highlands at Brighton is best suited for families seeking aggressive rehabilitation and skilled nursing oversight, especially when the primary goal is functional recovery after a hospitalization. In practice, the rehab-focused experience can be strong: dedicated therapists and nurses who dedicate substantial time to daily therapy, wound care, and activity of daily living training, with reports of clean rooms and attentive care on the rehab pathways. That success is highly unit-specific, however, and one should expect a very mixed overall reputation when evaluating the campus as a whole. In short, this community can deliver meaningful rehab gains for the right resident, but it also comes with a wide swing in day-to-day experiences that hinges on which unit a loved one ends up in.
Those considering alternatives should account for the parts of care that may prove problematic if a long-term, facility-wide standard is the expectation. Several reviews describe inconsistent staffing, delayed responses to call bells, and even rude or disengaged aides on the floor outside the rehab niche. For families seeking uniform attentiveness, reliable daily hygiene, and consistently respectful communication across all shifts and units, these recurring concerns argue for looking at other options in the Rochester area. Behavioral and memory-care needs, in particular, appear to demand closer attention from staff and administrators than the broader rehab narrative suggests, and that reality makes it prudent to compare other facilities with stronger track records in those specialties.
The most persuasive pros center on the rehab experience: highly capable therapy teams that can accelerate recovery, supportive nursing staff on the rehab unit, and a perception of overall cleanliness and professional care during active rehabilitation. When a resident is engaged in therapy, the staff’s daily involvement, timely treatments, and professional treatment plans are repeatedly cited as the difference-maker in regaining function. In contrast, the main cons, intermittent responsiveness, reports of communication breakdowns, and occasional lapses in basic care, tersistently undermine confidence about what life looks like beyond the rehab window. The offset is clear: for a resident whose primary need is rehab, the positive, skill-driven care layer can outweigh the negatives if expectations are narrowly confined to therapy and discharge-focused goals.
The facility’s unit-based reality matters a great deal. Some families sing the praises of the rehab and neuro-behavioral teams, noting compassionate care and detailed updates on patient status. Others recount a starkly different experience on non-rehab wings, where call bells go unanswered and patients feel left to their own devices for extended periods. Reports of added stress, lost personal items, inconsistent room conditions, and questions about medication administration, paint a troubling contrast to the moments of excellent care described in favorable postings. The URMC affiliation contributes credibility in perception, yet it cannot erase the subjective agony that families report when bedside care collapses into delays or neglect on certain shifts.
From a decision-making standpoint, a practical path is essential. Prospective families should insist on unit-level conversations: arrange meetings with the rehab manager, tour the rehab unit, and observe how aides respond to call bells during peak hours. Ask for current staffing ratios by shift, review the most recent resident satisfaction and incident logs, and request a trial period or a clearly defined discharge plan that aligns with the home environment goals. Engage the social worker early to gauge how well care coordination with family is handled, and press for transparent communication about changes in care plans, medications, or scheduling. Confirm what post-acute rehab supports exist to ease transitions back home, including home health referrals, equipment needs, and caregiver training.
When the choice hinges on the best use of scarce family energy and resources, the verdict is nuanced and situational. The Highlands at Brighton can deliver meaningful rehab outcomes and compassionate care in the right unit and with proactive family engagement. However, the weight of negative experiences in other units cannot be ignored, especially for families seeking reliable, non-recoverable care and consistent respect across every encounter. For those with strong tolerance for variability and a clear, unit-specific rehab focus, this community can be a strong fit. For others, particularly those needing steady, all-day attentiveness, dementia- or behavior-centered programming, or consistent administrative responsiveness, the combination of reports warrants exploring alternatives before committing.
145 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Highlands at Brighton in Rochester, NY is an assisted living community that provides a wide range of amenities and care services to its residents. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for entertainment. The community also offers community-operated transportation for easy access to local attractions and appointments.
For residents who enjoy technology, there is a computer center available. Meals are provided in a dining room setting with restaurant-style dining, and special dietary restrictions can be accommodated. The community is fully furnished and offers move-in coordination to make the transition easier for residents.
There are various recreational activities available for residents to partake in, including a fitness room and gaming room for staying active and socializing with peers. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying nature. For those who prefer quieter activities, there is a small library onsite.
Residents have access to private bathrooms for their convenience and privacy. Housekeeping services help maintain cleanliness and organization within the community. Telephone services are provided, along with Wi-Fi/high-speed internet for staying connected with loved ones.
In terms of care services, The Highlands at Brighton offers 24-hour call system and supervision to ensure the safety and well-being of its residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided. Medication management is also offered to ensure that residents are taking their medications properly.
The community has a mental wellness program in place to support the emotional well-being of its residents. Special dietary restrictions such as diabetes diets can be catered to. Transportation arrangements can be made both non-medical purposes and for doctor's appointments.
In terms of nearby amenities, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby the community. This provides convenient options for outings or accessing necessary services.
Overall, The Highlands at Brighton offers a comprehensive array of amenities and care services to promote comfort, convenience, and well-being for its residents in a warm and welcoming environment.
The Highlands At Brighton is located at 5901 Lac De Ville Boulevard, Rochester, NY 14618 in Monroe County, New York
The Highlands At Brighton on seniors.fyi includes 10 photos including images showing building, outdoor, parking, grass, lighting, road, landscaping, fence, and more.
Woodside Manor Nursing Home
Rochester, NY
Comprehensive 24/7 care with restaurant-style dining.
The Gables of Brighton
Rochester, NY
Caring staff, clean environment, and spacious, well-equipped apartments with activities.
Brookdale Brighton
Rochester, NY
Engaging assisted living with nearby amenities and healthcare access.
The Reserve
Rochester, NY
Excellent access to extensive nearby amenities and healthcare.
The Landing of Brighton
Rochester, NY
Caring staff with a warm, welcoming atmosphere, clean facilities, and engaging activities (including therapy dogs).
Wolk Manor
Rochester, NY
Diabetic care, meals provided, and indoor social spaces.
Wolk Manor Enriched Living Center
Rochester, NY
Friendly, caring staff; home-like apartments and well-maintained amenities.
Brickstone by St Johns
Rochester, NY
Independent living with optional assistance and diabetic care
The Brightonian
Rochester, NY
Some adequate rehab and basic facilities.
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
A Comprehensive Exploration of Common Misunderstandings about Powers of Attorney
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
Senior Move Management: Understanding the Role, Value, and Associated Costs
Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.
Building
Architecture
Lighting
Outdoor
Grass
Tree
Urban
Building Exterior
