Woodside Manor Nursing Home
Save
2425 Clinton Avenue South, Rochester, NY 14618
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff at Woodside Manor are caring, professional, and effective at healing residents. The administrator, nursing director, and social work director are proactive in coordinating care and respond promptly to inquiries. The physical and occupational therapy teams are encouraging and help residents regain mobility and confidence. Nurses and CNAs share a special bond with residents and are readily available. The activities department provides engaging events that support residents' emotional well-being. The office staff and business manager guide families through financial and Medicaid challenges with warmth. The facility is highly recommended for rehabilitation and long-term care due to the compassionate, individualized care residents receive.
The reviewer states the facility is understaffed. They describe the food as poor quality. They report dirty facilities and rooms, with ants present. They note showers were rarely available and toilet assistance could take up to 30 minutes. They describe meals sometimes lacking help with eating and no dietary accommodations, with some meals served on paper plates due to quarantine. They accuse COVID-related restrictions of preventing viewing the rehab area and leaving rooms poorly maintained (broken curtains, rust, dead bugs, no proper cleaning). They criticize the nursing staff as leaving much to be desired and do not recommend the facility. They claim the administration is overpaid.Woodside Manor appears in these accounts as a place of strong, hands-on care delivered by a team that many families came to trust deeply, even when the facility itself felt dated or faced challenges. Across a range of experiences, the defining thread is clear: dedicated professionals who partnered with families to support recovery, long-term well-being, and humane transitions. In the most positive stories, a few names surface repeatedly as the faces families relied on - administrator Alaina Maley, nursing director Melissa Smock, and social work director Kim Johnston - seen as accessible, responsive, and deeply invested in coordinating care across disciplines.
Several relatives describe dramatic, life-changing outcomes during short and longer stays. One family member recounted six weeks of rehabilitation for a 90-year-old father after a broken hip, praising the staff as caring, professional, and effective at healing. They contrasted Woodside's approach with "fancy" rehab centers, noting that, despite some dated d?cor, the care team worked harmoniously to deliver outstanding results. The administrator and leadership were praised for proactive communication - these reviewers appreciated how often they were contacted to coordinate care and address questions promptly - and they highlighted a memorable moment when their father, asked about his progress, proudly enthused that "those ladies are fun" and that he was exceeding expectations in walking and transferring. Another major positive theme was medication management: under attentive nursing oversight, several families were able to discontinue many medications, reducing side effects and improving quality of life. The overall message of these accounts is that skilled rehabilitation, thoughtful medication review, and a supportive environment can produce meaningful gains and a renewed sense of independence.
Care during longer-term situations also stands out. One family described their mother's months-long stay for rehabilitation that extended into long-term care, praising the therapy staff for motivation and engagement, aides for patience and accommodation, and nurses - especially Carol, the nurse practitioner - for exceptional care. They highlighted how the social worker and administrator were consistently involved, helping the family navigate daily concerns. When their mother ultimately passed away, the family remained grateful for the warmth, problem-solving, and continuity of care that had given their mom a sense of purpose and dignity. This thread of sustained, compassionate, and holistic care - balancing therapy, daily living support, and emotional well-being - appears repeatedly across positively framed anecdotes.
Tours and first impressions also appear favorable in several accounts. One reviewer who visited with a grandfather noted a clean facility with friendly staff and happy residents, concluding that Woodside stood out among several alternatives. The emphasis here is on atmosphere and the visible happiness of residents as an indicator of quality, reinforcing the sense that Woodside can be a good match when its core staff and routines are in sync with residents' needs.
Yet not every story converges on the same conclusion. A different perspective describes a mother currently in rehabilitation who found the facility old and in need of significant upgrades. This reviewer balanced praise for some staff with a broader concern that a majority of staff were not performing their duties consistently. The contradiction between individualized, warm care from some team members and perceived systemic shortcomings underscores a recurring theme: excellence in care can coexist with organizational and structural challenges.
The strongest testament to Woodside Manor's impact comes from families who entrusted the facility with long-term or end-of-life care for multiple loved ones. One account details five years of care for both mom and dad, with staff described as warm, capable, and willing to collaborate on problem-solving to improve quality of life. Administrative and office staff were praised for handling financial, Medicaid, and Social Security matters with patience and expertise. Rehabilitation services were lauded for ongoing encouragement and positive attitudes, even through a parent's rapid progression of Parkinson's. Activities were highlighted as a meaningful part of daily life, contributing to emotional well-being. The writer emphasized that the nurses and CNAs developed strong bonds with the residents, and the social worker and administrator were consistently supportive of the wider family. The overall experience left the reviewer with a clear desire to have chosen Woodside sooner and a commitment to returning if needs arose in the future.
Not all experiences align with the strongest positive themes, however. A March 2024 review paints a starkly different picture: despite capable aides, the facility was described as understaffed and undermanned, with poor food quality and multiple cleanliness issues. The reviewer reported ants in the pillow, a lack of routine showers, long waits for assistance with toileting, and a general sense of neglect in basic daily needs. The dining experience was criticized for lack of menu options and meals served to all residents without regard to dietary restrictions; the use of paper dishes and overcooked, cold meals during a period of quarantine was noted as unacceptable. The reviewer also criticized the administration as being overpaid, implying a disconnect between the leadership and front-line care in that moment. This perspective highlights how quality can falter under staffing pressures and process gaps, even when individual aides are capable and caring.
Individual anecdotes of gratitude also recur, adding nuance to the overall portrait. One reviewer described helping a 91-year-old uncle navigate an urgent rehab decision, receiving unwavering support from Alaina and her team that made the situation manageable and, ultimately, enabled safe discharge home. Other family members offered poignant notes of thanks: a mother grateful for a resident's daily kindness; a grandmother who felt the administrator's efforts to make her feel at home were meaningful; and a family member who appreciated the care, love, and attention their mother received as an absolute blessing. These stories emphasize the human side of institutional care - the comfort of personal attention, the reassurance of consistent staff, and the sense that the facility could become a true home away from home during difficult times.
A final, openly critical voice underscores the importance of transparency and adherence to standards, especially during extraordinary circumstances. This reviewer described being blocked from viewing the rehab area due to COVID-19 regulations and voiced serious concerns about room condition, cleanliness, and basic amenities, including the bed controls, bathroom, and food. The report mentions roaches, a non-functioning or poorly maintained room, a lack of fresh bedding, and incessant hallway noise. The reviewer stated that such conditions made them unwilling to recommend Woodside Manor for rehab or other services. Taken alongside the overwhelmingly positive accounts, this review highlights the difference that policy, execution, and consistent housekeeping can make in families' overall impressions of a facility.
Across the spectrum of experiences, Woodside Manor emerges as a setting where inspiring teamwork often translates into tangible patient improvements and genuinely compassionate care. When the care team - especially leaders such as Alaina Maley, Melissa Smock, and Kim Johnston - works closely with therapists, nurses, social workers, and activities staff, families report remarkable progress, smoother transitions, and a sense that their loved ones are treated with dignity. Yet the collection of reviews also serves as a stark reminder that beyond the dedication of individual caregivers, there are moments where staffing, infrastructure, and operational practices must align to sustain consistently high quality. For families weighing Woodside Manor, the decision may hinge on understanding the current state of staffing, the facility's ongoing upkeep, and the degree to which leadership can ensure transparent, timely communication and reliable daily care. In the end, many families feel grateful for the care they received and would recommend the facility, while others urge caution and suggest verifying current conditions and staffing levels before choosing Woodside as a path to rehabilitation or long-term residence.
44 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodside Manor Nursing Home is a premier assisted living community located in the vibrant city of Rochester, NY. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle in a safe and cozy environment.
Our residents can relax with their favorite shows or movies with cable or satellite TV in their fully furnished accommodations. The dining room offers delicious meals prepared by our skilled kitchen staff, providing restaurant-style dining experiences for residents to enjoy. For those who prefer to cook their own meals, each accommodation is equipped with a convenient kitchenette. Housekeeping services ensure that the living spaces are always tidy and well-maintained.
Outdoor enthusiasts will appreciate the beautiful garden and outdoor spaces where they can take leisurely strolls or simply relax amidst nature's beauty. Our small library offers an array of reading materials for those who love to delve into books.
At Woodside Manor Nursing Home, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff ensures that medication management is handled efficiently, while specialized diets such as diabetes diets and special dietary restrictions are accommodated to promote optimal health.
We believe in fostering mental wellness among our residents through our specially designed mental wellness program. This program provides engaging activities tailored to meet individual needs and interests. Residents can also participate in scheduled daily activities organized by both staff and fellow residents, creating a sense of community and companionship.
In addition to these exceptional amenities and care services, Woodside Manor Nursing Home boasts close proximity to various essential establishments. With 8 cafes, 5 parks, 14 pharmacies, 38 physicians' offices nearby; residents have easy access to daily necessities as well as recreational opportunities. Furthermore, there are 26 restaurants that offer diverse cuisines for those seeking additional dining options nearby.
For those seeking spiritual nourishment, there is a place of worship conveniently located nearby. Additionally, in case of any medical emergencies, 8 hospitals are just a short distance away from our community.
Woodside Manor Nursing Home prides itself on providing a warm and inviting atmosphere where residents can receive top-notch care and enjoy an enriching lifestyle. With our comprehensive amenities and care services, we strive to ensure that our residents experience comfort, independence, and fulfillment throughout their time with us.
Woodside Manor Nursing Home is located at 2425 Clinton Avenue South, Rochester, NY 14618 in Monroe County, New York
Woodside Manor Nursing Home on seniors.fyi includes 3 photos including images showing interior, building, outdoor, lounge, seating area, dining, decor, lighting, and more.
The Highlands At Brighton
Rochester, NY
Attentive, professional rehabilitation staff and comprehensive on-site amenities.
The Highlands At Brighton reviews
The Highlands At Brighton images
The Reserve
Rochester, NY
Excellent access to extensive nearby amenities and healthcare.
The Gables of Brighton
Rochester, NY
Caring staff, clean environment, and spacious, well-equipped apartments with activities.
The Gables of Brighton costs
The Gables of Brighton reviews
The Gables of Brighton images
Brookdale Brighton
Rochester, NY
Engaging assisted living with nearby amenities and healthcare access.
The Hawthorne
Rochester, NY
Fully furnished apartments with 24-hour supervision and comprehensive care services.
Wolk Manor
Rochester, NY
Diabetic care, meals provided, and indoor social spaces.
Wolk Manor Enriched Living Center
Rochester, NY
Friendly, caring staff; home-like apartments and well-maintained amenities.
Wolk Manor Enriched Living Center reviews
Wolk Manor Enriched Living Center images
The Landing of Brighton
Rochester, NY
Caring staff with a warm, welcoming atmosphere, clean facilities, and engaging activities (including therapy dogs).
The Landing of Brighton costs
The Landing of Brighton reviews
The Landing of Brighton images
Brickstone by St Johns
Rochester, NY
Independent living with optional assistance and diabetic care
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Navigating Medicare Coverage for In-Home Care Services
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Interior
Decor
Building
