Home Helpers of Rochester

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Pros

• The property manager was impressed with the care and service provided by Home Helpers Of Rochester.
• The wife and husband felt the easing of responsibility and reduction in worry thanks to their helper from Home Helpers Of Rochester.
• The caregivers from Home Helpers Of Rochester are doing a good job keeping the house clean and assisting with daily exercise for the father.
• The communication from Home Helpers Of Rochester has been great, according to a satisfied customer who would recommend them to family and friends.
• The overall experience with Home Helpers Of Rochester was very positive, leading to a high recommendation from a customer.

Cons

• The person was not impressed with the service and felt they were being pushed into committing to a certain amount of time.
• The individual had a negative interaction with the person who took their phone calls, finding them to be cocky and unhelpful.
• The customer felt that the communication from Home Helpers of Rochester was unclear and that they did not prioritize their needs as the paying customer.
• The person did not have a positive impression of Home Helpers of Rochester based on limited experiences with them.

Review

Home Helpers of Rochester has received high praise from several satisfied customers. A property manager was particularly impressed with the caring nature of their services. When one of her favorite residents needed assistance, Home Helpers of Rochester went above and beyond to help out. They even visited him in the hospital on a Saturday to check on him and spend time talking. This level of dedication and service truly impressed the property manager, who stated that she would definitely refer others to Home Helpers of Rochester.

Another customer, new to home healthcare services, initially had reservations about having someone intrude on their quiet life. However, those reservations quickly vanished after experiencing the exceptional service provided by their helper from Home Helpers of Rochester. The helper seamlessly fit into their daily routine and lifted household burdens off their shoulders. Additionally, this caregiver enabled them to attend doctor visits without worry or stress. Both individuals in this household felt a significant reduction in responsibility and worry due to the incredible support they received.

For a customer whose father required daily assistance, Home Helpers of Rochester's caregivers proved vital in providing the necessary help. Not only did they keep the house clean and well-maintained, but they also ensured that the father was able to engage in regular exercise with their assistance. Communication between Home Helpers of Rochester and this family has been excellent thus far, leading them to recommend these services wholeheartedly.

One customer appreciated how well-organized Home Helpers of Rochester was as a company. They were highly responsive whenever any assistance was needed. However, there was one minor issue regarding unclear communication about who their primary customer was – the customer themselves or their elderly mother for whom they sought care. Once this concern was addressed and clarified, it did not overshadow an otherwise positive experience with Home Helpers of Rochester.

On the other hand, one reviewer had mixed feelings about their experience with Home Helpers of Rochester. While acknowledging that they may not have given them enough opportunity to fully impress them due to limited usage, they did express some dissatisfaction. The reviewer felt uncomfortable with the requirement to have a certain amount of time scheduled and was not pleased with the response from a staff member when they decided to discontinue their services. They believed that this lackluster encounter did not meet their expectations when it came to finding the right care for their loved ones.

Overall, Home Helpers of Rochester has garnered positive reviews for its caring and dedicated caregiver services. Their commitment to going above and beyond in assisting residents in need is highly commendable. While there may have been slight communication issues with some customers, the majority experienced exceptional organization, responsiveness, and support from Home Helpers of Rochester. With their excellent track record, many individuals would readily refer family and friends to this home healthcare service provider.

This area of Rochester, New York offers a convenient and diverse range of amenities for seniors looking to settle in a bustling yet accessible neighborhood. With a variety of dining options such as Red Lobster, Chick-Fil-A, and Cracker Barrel within close proximity, residents can enjoy delicious meals without having to travel far. Additionally, there are several pharmacies nearby including Wegmans and Walgreens, ensuring easy access to necessary medications. For leisure activities, there are lovely parks like Veterans Memorial Park and Genesee Valley Park for outdoor relaxation. Medical care is also readily available with strong healthcare institutions like Strong Memorial Hospital and the University Of Rochester Medical Center Surg/Path Lab in the vicinity. Overall, this area provides a well-rounded environment for seniors to live comfortably and enjoy their retirement years.

Restaurants

• Red Lobster (0.1 miles)
• Chick-Fil-A (0.2 miles)
• Cracker Barrel (0.9 miles)
• The King and I Restaurant (0.9 miles)
• Jay's Diner (1 miles)
• Jeremiah's Tavern (1.3 miles)
• Wendy's (2.3 miles)

Pharmacies

• Wegmans (0.1 miles)
• Wegmans (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.5 miles)
• Southside Apothecary (3.1 miles)
• Walgreens (3.3 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (0.7 miles)
• Kung Fu Tea (0.7 miles)
• Starbucks (2.6 miles)
• Midnight Oil (2.7 miles)
• Starbucks (4.4 miles)
• Tim Hortons (4.5 miles)

Physicians

• Dr Shri Noel, MD (1.3 miles)
• Marc Johnson Oral Surgery (1.3 miles)
• Strong Fertility Center (1.4 miles)
• Urmc Pediatric Neurology (1.8 miles)
• URMC Pain Treatment Center (2.1 miles)
• Elaina Chen, MD (2.1 miles)
• Derek E Bell MD (2.1 miles)

Parks

• Veterans Memorial Park (1.4 miles)
• Genesee Valley Park (2.4 miles)
• French Road School Playground (3.2 miles)
• Highland Park (3.3 miles)
• Cobbs Hill Park (4.7 miles)

Transportation

• Enterprise Rent-A-Car (1.4 miles)
• Greater Rochester International Airport (ROC) (3.5 miles)

Hospitals

• Strong Memorial Hospital (1.4 miles)
• URMC Sawgrass Surgical Center (2.2 miles)
• United Cerbral Palsey (2.2 miles)
• James P Wilmot Cancer Center (2.5 miles)
• University Of Rochester Medical Center Surg/Path Lab (2.6 miles)
• Neuro ICU 8-1200 (2.6 miles)
• SMH Nicu (2.6 miles)

Places of Worship

• Artisan Church (3.8 miles)