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Woodcrest Commons in Henrietta, NY

Woodcrest Commons is an assisted living community in Henrietta, NY.

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Woodcrest Commons in Henrietta, NY

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  • Interior

    A cozy waiting room with a sofa, lamp, and table featuring a plant and artwork on the wall.

  • Decor

    A cozy room featuring a bench, bathtub, and light-colored decor.

  • Building

    A white building with a prominent roof and columns, surrounded by landscaping.

  • Dining

    A spacious dining room with multiple tables and chairs, featuring elegant wall decor and warm lighting.

  • Fireplace

    A cozy living room with a fireplace flanked by bookshelves and armchairs.

  • Billiards

    A recreation room featuring a billiards table and comfortable seating.

4455 West Henrietta Road, Henrietta, NY 14467

For more information about senior living options: (866) 208-4318

3.4 from 30 reviews
5 stars
11
4 stars
6
3 stars
4
2 stars
2
1 stars
7

Woodcrest Commons Costs & Pricing

Woodcrest Commons offers competitive pricing for its accommodations when compared to both Monroe County and the broader New York state averages. For a semi-private room, residents pay $3,160 per month, which is notably lower than the county's average of $3,412 and significantly more affordable than the state average of $4,389. Similarly, the studio option at Woodcrest Commons is priced at $4,605, which, while higher than Monroe County's average of $3,416, remains slightly below New York state's average rate of $4,532. This pricing structure reflects Woodcrest Commons' commitment to providing quality care while maintaining affordability in a challenging market.

Floor plansWoodcrest CommonsMonroe CountyNew York
Semi-Private$3,160$3,412$4,389
Studio$4,605$3,416$4,532

Overall Review of Woodcrest Commons

common 28 reviews mention this

Staff support is a mixed bag

Residents and families describe staff as caring and responsive, though some also report serious staffing and management problems.

A large share of reviews credit staff for helping families through transitions, answering questions quickly, and checking in with updates. Multiple families describe kindness and comfort from caregivers and administration, including help with day-to-day concerns. At the same time, several low-star reviews raise concerns about management, staffing levels, and communication, including reports of issues like no one being available at the front desk and delayed awareness of emergencies.

common 7 reviews mention this

Dining and food options stand out

Food quality and variety come up often, including mentions of dining-room meals and accommodating meal requests.

Many families mention that the food is enjoyable, with some calling out variety and meal choices. Several reviews describe the dining room as a place residents like to go, and one family notes they can request something like grilled cheese if a resident doesn’t like the menu that day. The community also offers restaurant-style dining and meals with special dietary restrictions, which aligns with residents who discuss diet needs alongside general meal satisfaction.

  • A spacious dining room with multiple tables and chairs, featuring elegant wall decor and warm lighting.
common 10 reviews mention this

Activities and social life

Residents describe a steady mix of on-site activities and opportunities to socialize with others.

Reviewers frequently mention activities such as bingo, movies, puzzles, games, and scheduled daily programming, plus occasional outings depending on what residents want. Several families describe resident friendships and a social environment, including time outdoors in a courtyard. A few critical reviews say the facility lacks activities or trips, but the broader pattern is that activities and social time are part of daily life for many residents.

caveat 2 reviews mention this

Medication help is sometimes questioned

Some families report medication follow-through problems even when they describe other parts of care positively.

One review reports issues with medication ordering and dispensing, including concerns that medication was being handled contrary to instructions. Another family describes working through medication-related kinks, framing it as a resolution process rather than a persistent problem. Since the community offers medication management as a service, these reports are notable because they focus specifically on execution rather than availability.

differentiator 3 reviews mention this

Pricing feels lower, but billing concerns appear

Pricing is described as more affordable, but a few reviews bring up billing and payment-process concerns.

At least one family describes the community as affordable for assisted living, and the listed price range is positioned below county and state levels. However, other reviews raise problems with payment administration, including a delinquent rent amount and concerns about being made responsible for payment or missing paperwork and follow-up. Together, that points to lower baseline pricing but occasional friction around billing and documentation.

caveat 3 reviews mention this

Safety concerns are raised

A few reviews express safety concerns, including reports involving elopement and inadequate on-site protection.

Some critical reviews describe serious safety problems, including an incident involving elopement and reports that staff did not realize a resident was missing. Other negative reviews use broad language about being mistreated or the facility being unsafe, and also warn prospective families to do thorough research. While the community provides a 24-hour call system and 24-hour supervision in its care services, these reviews focus on gaps they experienced in real-time awareness and protection.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Greater Rochester International (4 miles away) Greater Rochester International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Personal care assistants Personal care assistants
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Arts and crafts Arts and crafts
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Fitness programs Fitness programs
  • Games Games
  • Live dance or theater performances Live dance or theater performances
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Stretching classes Stretching classes
  • Trivia games Trivia games
  • Wii bowling Wii bowling

Nearby Places of Interest

Henrietta, New York offers a convenient and diverse range of amenities for seniors considering living in this area. With a variety of restaurants such as Wendy's, McDonald's, and Peppermints Restaurant located within a short distance, seniors have easy access to dining options. In terms of healthcare services, Strong Memorial Hospital and several medical centers are nearby, ensuring quality medical care is readily available. Additionally, there are multiple pharmacies in close proximity for medication needs. For recreation and relaxation, Veterans Memorial Park and Genesee Valley Park provide green spaces for enjoying the outdoors. Overall, Henrietta provides a well-rounded community with essential services for senior living.

Restaurants

  • Wendy's (0.4 miles)
  • McDonald's (0.5 miles)
  • Peppermints Restaurant (0.6 miles)
  • Cracker Barrel (1.4 miles)
  • Fireside Grill & Sports Bar (2 miles)
  • Red Lobster (2 miles)
  • Chick-Fil-A (2.1 miles)

Transportation

  • Enterprise Rent-A-Car (0.5 miles)
  • Greater Rochester International Airport (ROC) (4.5 miles)

Hospitals

  • Strong Memorial Hospital (1 miles)
  • United Cerbral Palsey (3.7 miles)
  • URMC Sawgrass Surgical Center (4.1 miles)
  • University Of Rochester Medical Center Surg/Path Lab (4.3 miles)
  • Neuro ICU 8-1200 (4.3 miles)
  • James P Wilmot Cancer Center (4.3 miles)
  • SMH Nicu (4.3 miles)

Physicians

  • Strong Fertility Center (1 miles)
  • Dr Shri Noel, MD (3.2 miles)
  • Marc Johnson Oral Surgery (3.2 miles)
  • Urmc Pediatric Neurology (3.5 miles)
  • Aair (4 miles)
  • URMC Pain Treatment Center (4 miles)
  • Elaina Chen, MD (4 miles)

Cafes

  • Starbucks (1.3 miles)
  • Midnight Oil (2 miles)
  • Starbucks (2.3 miles)
  • Kung Fu Tea (2.4 miles)
  • Starbucks (4.4 miles)
  • Tim Hortons (5.1 miles)
  • Starbucks (5.1 miles)

Parks

  • Veterans Memorial Park (1.4 miles)
  • Genesee Valley Park (4 miles)
  • French Road School Playground (4.8 miles)
  • Highland Park (5.1 miles)
  • Mendon Ponds Park (5.3 miles)
  • Johnson Park (6 miles)

Pharmacies

  • Wegmans (1.8 miles)
  • Wegmans (1.9 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (4.3 miles)
  • Walgreens (4.7 miles)
  • Southside Apothecary (5 miles)

Places of Worship

  • Artisan Church (5.7 miles)

Frequently Asked Questions

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