Woodcrest Commons Costs & Pricing
Woodcrest Commons offers competitive pricing for its accommodations when compared to both Monroe County and the broader New York state averages. For a semi-private room, residents pay $3,160 per month, which is notably lower than the county's average of $3,412 and significantly more affordable than the state average of $4,389. Similarly, the studio option at Woodcrest Commons is priced at $4,605, which, while higher than Monroe County's average of $3,416, remains slightly below New York state's average rate of $4,532. This pricing structure reflects Woodcrest Commons' commitment to providing quality care while maintaining affordability in a challenging market.
| Floor plans | Woodcrest Commons | Monroe County | New York |
|---|
| Semi-Private | $3,160 | $3,412 | $4,389 |
| Studio | $4,605 | $3,416 | $4,532 |
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Overall Review of Woodcrest Commons
common
28 reviews mention this
Staff support is a mixed bag
Residents and families describe staff as caring and responsive, though some also report serious staffing and management problems.
A large share of reviews credit staff for helping families through transitions, answering questions quickly, and checking in with updates. Multiple families describe kindness and comfort from caregivers and administration, including help with day-to-day concerns. At the same time, several low-star reviews raise concerns about management, staffing levels, and communication, including reports of issues like no one being available at the front desk and delayed awareness of emergencies.
common
7 reviews mention this
Dining and food options stand out
Food quality and variety come up often, including mentions of dining-room meals and accommodating meal requests.
Many families mention that the food is enjoyable, with some calling out variety and meal choices. Several reviews describe the dining room as a place residents like to go, and one family notes they can request something like grilled cheese if a resident doesn’t like the menu that day. The community also offers restaurant-style dining and meals with special dietary restrictions, which aligns with residents who discuss diet needs alongside general meal satisfaction.
common
10 reviews mention this
Activities and social life
Residents describe a steady mix of on-site activities and opportunities to socialize with others.
Reviewers frequently mention activities such as bingo, movies, puzzles, games, and scheduled daily programming, plus occasional outings depending on what residents want. Several families describe resident friendships and a social environment, including time outdoors in a courtyard. A few critical reviews say the facility lacks activities or trips, but the broader pattern is that activities and social time are part of daily life for many residents.
caveat
2 reviews mention this
Medication help is sometimes questioned
Some families report medication follow-through problems even when they describe other parts of care positively.
One review reports issues with medication ordering and dispensing, including concerns that medication was being handled contrary to instructions. Another family describes working through medication-related kinks, framing it as a resolution process rather than a persistent problem. Since the community offers medication management as a service, these reports are notable because they focus specifically on execution rather than availability.
differentiator
3 reviews mention this
Pricing feels lower, but billing concerns appear
Pricing is described as more affordable, but a few reviews bring up billing and payment-process concerns.
At least one family describes the community as affordable for assisted living, and the listed price range is positioned below county and state levels. However, other reviews raise problems with payment administration, including a delinquent rent amount and concerns about being made responsible for payment or missing paperwork and follow-up. Together, that points to lower baseline pricing but occasional friction around billing and documentation.
caveat
3 reviews mention this
Safety concerns are raised
A few reviews express safety concerns, including reports involving elopement and inadequate on-site protection.
Some critical reviews describe serious safety problems, including an incident involving elopement and reports that staff did not realize a resident was missing. Other negative reviews use broad language about being mistreated or the facility being unsafe, and also warn prospective families to do thorough research. While the community provides a 24-hour call system and 24-hour supervision in its care services, these reviews focus on gaps they experienced in real-time awareness and protection.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
120 resident community capacity
Studio apartments
Assisted Living
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Guest parking
Housekeeping services
Indoor common areas
Kitchenette
Laundry
Move-in coordination
Outdoor common areas
Party space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Greater Rochester International (4 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care
Incontinence care
Medication management
Mental wellness program
Physical therapy
Special dietary restrictions
Arts and crafts
Concierge services
Cooking classes
Day trips and outings
Games
Live dance or theater performances
Live musical performances
Stories
Trivia games
Wii bowling
Friendly staff, clean facilities, engaging activities, and on-site medical support with transportation.
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