Brentland Woods in Henrietta, NY

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Brentland Woods in Henrietta, NY

3831 East Henrietta Road, Henrietta, NY 14467

For more information about senior living options: (844) 490-3973

3.6 from 9 reviews
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Assisted Living

Brentland Woods Costs & Pricing

At Brentland Woods, the monthly costs for housing reflect a premium that aligns with the quality of life and amenities offered. For a one-bedroom unit, residents can expect to pay $4,475, which is notably higher than the Monroe County average of $2,907 yet remains competitive when compared to New York State's average of $4,307. In the case of two-bedroom accommodations, Brentland Woods charges $4,785, slightly above both the county's average of $3,300 and matching closely with the state's average price of $4,786. These figures suggest that while Brentland Woods may be priced at a premium compared to local averages, it offers unique benefits and services that justify its costs for discerning residents seeking an exceptional living experience.

Floor plansBrentland WoodsMonroe CountyNew York
1 Bedroom$4,475$2,907$4,307
2 Bedrooms$4,785$3,300$4,786

Overall Review of Brentland Woods

Pros

  • pro Brentland Woods is a warm, caring community where Dad would thrive.
  • pro The staff interactions with residents are genuine and engaging, making it feel like home.
  • pro The staff's calm, unhurried and attentive approach lends a sense of belonging to residents.
  • pro Their communication with families is outstanding.
  • pro Brentland Woods helped Dad move from sedentary decline to mobility and engagement, and it became the place he called home.
  • pro The campus is beautiful and the staff are among the kindest, most caring, respectful, and loving.
  • pro The facility is clean, the staff are friendly and professional, and there is a rich schedule of activities and services (exercise classes, music, puzzles, movies, transportation, doctor visits, beauty salon, and laundry).

Cons

  • pro An outwardly aggressive Pit Bull Mastiff mix at the facility threatens other dogs and masquerades as a service dog.
  • pro The animal is a liability to residents as well as the owners.
  • pro The facility is driven by corporate greed, with promises it cannot keep.
  • pro The new management made the mother's experience as difficult as possible and prioritizes money over dignity.
  • pro Rent was increased after three months, and deposits were taken under questionable terms.
  • pro Customer service is awful and the lack of communication is unprofessional and appalling.
  • pro The office operates only part-time, causing delays and unavailability in emergencies.

Review

Brentland Woods is best suited for families seeking a warm, person-centered assisted living experience where a resident can reconnect with mobility, daily engagement, and a sense of home. The community tends to excel for seniors who value genuinely caring staff, visible family-style interactions, and a programmatic environment that supports social connection, routine health oversight, and convenient services. It functions well for residents who benefit from dependable transportation to appointments, on-site doctor visits, and a steady rhythm of meals, activities, and personal care within a homelike setting. For a parent who thrives on daily interaction with attentive caregivers and a palpable sense of belonging, Brentland Woods delivers to a meaningful degree.

The strongest positives lie in the staff and the culture they cultivate. Families repeatedly highlight compassionate, unhurried care, with staff who engage residents respectfully and create a calm, home-like atmosphere. The facility's daily life supports - exercise classes, musical visits, puzzles, movies, and a robust activity calendar - help residents reclaim mobility and engagement that may have waned. Documentation of reliable communication with families further reinforces trust, and several reviews recount that a resident's sense of "home" was restored or reaffirmed. On-site services - three meals daily, laundry, housekeeping, transportation to shopping or appointments, beauty salon access, and straightforward doctor coordination - round out a practical, comprehensive package that allows families to feel confident in daily oversight and safety.

Yet the community presents several meaningful cautions that potential movers should weigh carefully. One review flags a dangerous canine presence on site - a large, aggressive animal masquerading as a service dog - creating real liability and safety concerns for residents and other pet owners. Financial and governance concerns surface in another thread, with accusations of corporate greed, unmet promises, rent increases, and lease terms misrepresented after move-in. Additional friction centers on management continuity and communication: a part-time office presence, difficulty reaching staff in emergencies, and the loss of longtime, trusted team members noted by some families. Taken together, these points suggest that while care quality remains strong, the leadership and policy environment can be unstable and impact resident experience.

These pros and cons do not cancel each other out; they tilt the decision in clear directions depending on priorities. For families prioritizing an engaged, affectionate care team and a robust daily life for a parent - where health oversight, social programming, and practical daily services are clearly provided - Brentland Woods presents a compelling case. The positive impact of attentive staff and a home-like atmosphere can offset concerns about cost or occasional management gaps, particularly when the family remains actively involved in care planning and monitoring. The presence of an on-site doctor, transportation, and a variety of activities can translate into meaningful improvements in function and mood, especially for residents who were previously sedentary or isolated.

However, alternatives should be strongly considered for households with tight budget limits, or where price transparency and contract integrity are non-negotiable. If rent increases, lease misrepresentation, or opaque fee structures are a red flag, or if a family requires consistently available, 24/7 office access and uninterrupted leadership stability, exploring other communities may yield greater peace of mind. The dog safety issue, if not resolved, should prompt serious caution and perhaps a move to a facility with stricter pet controls. For families who demand unwavering consistency in management and staffing, or who need unusually flexible dining or dietary accommodations beyond what Brentland Woods can reliably offer, alternatives may provide a better long-term fit.

In the end, Brentland Woods delivers a persuasive blend of warmth, hands-on care, and health-supportive services that many seniors and families will value highly. The decision hinges on tolerance for the less predictable elements of leadership and policy, and on the primacy given to safety, transparency, and emergency responsiveness. Before making a choice, prospective residents should verify current staffing patterns, request a transparent breakdown of all fees and lease terms, assess how pet policies are enforced and what safety controls exist, and meet with current residents about daily life and response times in emergencies. When these checks align with a love for a genuinely caring, active community, Brentland Woods stands as a strong, practical option worth selecting.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Greater Rochester International (6 miles away) Greater Rochester International (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brentland Woods is an assisted living community located in Henrietta, NY. We offer a range of amenities to ensure that our residents have a comfortable and enjoyable living experience. Our apartments are fully furnished and include air-conditioning, cable or satellite TV, and private bathrooms. We also provide housekeeping services to keep our common areas clean and well-maintained.

Our community features various spaces for residents to relax and socialize, including an indoor common area, gaming room, small library, and outdoor garden. We also offer a fitness room and wellness center for residents to stay active and maintain their health. Wi-Fi/high-speed internet is available throughout the community to keep residents connected.

We understand the importance of providing care services to meet our residents' needs. With 24-hour call system and supervision, assistance with activities of daily living, bathing, dressing, transfers, and medication management are readily available. We also offer specialized care for individuals with diabetes, including diabetic care and meal preparation according to diabetic diets.

At Brentland Woods, we believe in providing a vibrant and engaging lifestyle for our residents. Our dining program offers restaurant-style meals that cater to special dietary restrictions. Additionally, we organize community-sponsored activities such as fitness programs, day trips, and resident-run activities to keep our residents entertained and active.

Convenience is key at Brentland Woods as we have numerous amenities nearby. There are cafes, parks, pharmacies, physicians' offices restaurants all within close proximity. For transportation needs beyond the community-operated transportation service offered on-site services like transportation arrangement can assist in coordinating non-medical appointments.

Overall Brentland Woods aims to provide a warm and caring environment where seniors can enjoy their retirement years while receiving the support they need.

Nearby Places of Interest

Henrietta, New York, is a bustling suburban community with a variety of amenities to offer for senior living. The area boasts a range of dining options including Fireside Grill & Sports Bar, Peppermints Restaurant, and familiar chains like McDonald's and Wendy's. For medical needs, there are reputable physicians such as Strong Fertility Center and facilities like Strong Memorial Hospital within close proximity. Parks like Veterans Memorial Park and Mendon Ponds Park provide opportunities for outdoor recreation and relaxation. Additionally, pharmacies like Wegmans and Walgreens are easily accessible for medication needs. Transportation is convenient with Enterprise Rent-A-Car nearby and the Greater Rochester International Airport just 6 miles away. Cafes like Starbucks and Kung Fu Tea offer places to socialize over coffee, while places of worship such as Artisan Church cater to spiritual needs. Overall, Henrietta provides a well-rounded environment for senior living with an array of services and amenities readily available.

Restaurants

  • Fireside Grill & Sports Bar (0.2 miles)
  • Peppermints Restaurant (1.6 miles)
  • McDonald's (1.6 miles)
  • Wendy's (1.7 miles)
  • Cracker Barrel (1.8 miles)
  • Red Lobster (2.8 miles)
  • Chick-Fil-A (2.8 miles)

Physicians

  • Strong Fertility Center (1.3 miles)
  • Aair (3.7 miles)
  • Dr Shri Noel, MD (4 miles)
  • Marc Johnson Oral Surgery (4 miles)
  • Urmc Pediatric Neurology (4.5 miles)
  • URMC Pain Treatment Center (4.6 miles)
  • Elaina Chen, MD (4.6 miles)

Parks

  • Veterans Memorial Park (1.3 miles)
  • Mendon Ponds Park (3.6 miles)
  • French Road School Playground (4.6 miles)
  • Genesee Valley Park (5.1 miles)
  • Highland Park (5.9 miles)

Hospitals

  • Strong Memorial Hospital (1.3 miles)
  • United Cerbral Palsey (3.3 miles)
  • URMC Sawgrass Surgical Center (4.7 miles)
  • James P Wilmot Cancer Center (5.2 miles)
  • Neuro ICU 8-1200 (5.3 miles)
  • University Of Rochester Medical Center Surg/Path Lab (5.3 miles)
  • Strong Memorial Hospital - Cardiology (5.3 miles)

Pharmacies

  • Wegmans (1.5 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Wegmans (2.6 miles)
  • CVS Pharmacy (5.2 miles)
  • Southside Apothecary (5.5 miles)
  • Walgreens (5.7 miles)

Transportation

  • Enterprise Rent-A-Car (2 miles)
  • Greater Rochester International Airport (ROC) (6 miles)

Cafes

  • Starbucks (2.2 miles)
  • Starbucks (3.3 miles)
  • Kung Fu Tea (3.4 miles)
  • Midnight Oil (3.8 miles)
  • Starbucks (5.3 miles)
  • Neutral Ground Coffeehouse (6.4 miles)
  • Artisan Coffee House (6.6 miles)

Places of Worship

  • Artisan Church (6.3 miles)

Frequently Asked Questions

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