Stonewood Village Apartments in Henrietta, NY

Pros

• It is a great community to raise children.
• It is a super quiet and very clean place.
• The office and maintenance teams do a fantastic job.
• The office staff are very helpful and friendly.
• The grounds are well maintained and the pool is great.
• The Rush-Henrietta schools are great and nearby.
• It is an affordable place to live for families with income limits.
• It is a nice, family-oriented place with friendly neighbors.
• The property manager is super friendly and does an amazing job.
• Some residents consider it the best place they have ever lived.

Cons

• There is no complaints department and the office does not respond.
• The complex needs new management.
• Residents report having the worst neighbors: loud, rude, with six cars parked in every spot, even in front of garages.
• Maintenance staff harassed residents with notes, came and went constantly, and never fixed problems.
• There are yearly inspections, with six visits in one year.
• Some tenants claim they were scammed.
• The rent is not worth what is asked.
• Cops were called every other night due to neighbors.
• There is a long wait for a one-bedroom apartment, often about a year to a year and a half.

Review

Stonewood Village Apartments in Henrietta is best suited for families and budget-conscious renters who want a genuine sense of community, reliable affordability, and nearby schools. The property consistently appears as a value play in the market, with income-based rents and family-oriented amenities such as a public pool and a playground. Long-time residents emphasize the quiet, clean grounds and the feeling of a stable neighborhood where kids can roam and neighbors know each other. For households that want a practical, affordable place to live with a built-in community, Stonewood delivers on those core needs.

Those who should consider alternatives are those who require unwavering, professional-level management and a strict, responsive escalation path. Several reviews flag a weak complaints mechanism and inconsistent office responsiveness, with mentions of management turnover and periods when issues didn't get timely attention. Pet lovers should carefully confirm current policies, since some sentiment in the chatter points to restrictions that could frustrate potential tenants who want animals. In short, seniors or others who depend on predictable service or clear, enforceable rules may find Stonewood's governance gaps too risky.

The strongest positives - solid maintenance responsiveness, approachable office staff, and a welcome sense of community - tilt the balance in favor of families who prize stability and neighborly interaction. Residents praise courteous, helpful management and a maintenance team that addresses problems quickly when they are able to respond. The grounds earn consistent compliments, and the pool and shared spaces contribute to a kid-friendly atmosphere. For households that arrive with patience and a willingness to engage with management, these strengths translate into a workable living environment that aligns with family routines and school schedules.

Yet the downsides are not rare or trivial. A recurring theme is the absence of a formal complaints outlet, which can leave urgent concerns feeling unsettled. Reports of intrusive notices or overzealous maintenance activity feed a sense that boundaries can blur between staff and residents. Neighborhood dynamics also complicate life at Stonewood: occasional loud or disruptive behavior from some residents, police visits, and the stress of navigating yearly inspections without a consistently smooth experience. In addition, long wait times for units - especially one-bedroom homes - create a tension between current needs and future housing, making this option less attractive for anyone aiming to move within a short horizon.

The wait for a suitable apartment is a defining financial and planning factor. Word from prospective tenants is that a one-bedroom can require a year to two years to secure, with historical notes of fluctuating timelines. That reality makes Stonewood a strong fit for families already rooted in the area or for those who can tolerate an extended transition period, but it erodes appeal for seniors or anyone seeking short-term housing. The combination of affordability and a family-oriented environment still carries weight, but the time-to-move constraint shifts the calculus toward longer planning cycles and, for some, the need to seek interim housing elsewhere.

In the end, Stonewood Village works best for households prioritizing cost-effective living, a genuine sense of community, and a proven track record of cooperative neighbors in a family-friendly setting. Prospective tenants should enter with clear expectations about management consistency, the pet policy if applicable, and the real likelihood of a lengthy wait for a unit. For seniors or individuals who depend on steady, predictable service and a strictly measured living experience, alternatives - especially independent senior or assisted living options with demonstrated on-site support - may offer a more reliable match. The community remains a practical, affordable option when the fit is right and the management story behind the lease is stable enough to sustain long-term residency.

Located in Henrietta, New York, this area offers a variety of amenities that cater to senior living needs. With restaurants such as Fireside Grill & Sports Bar and Cracker Barrel within close proximity, seniors can enjoy dining out with family and friends. Pharmacies like Wegmans and Walgreens are also conveniently located for easy access to medication. For those who enjoy outdoor activities, parks like Veterans Memorial Park and Mendon Ponds Park provide opportunities for leisurely walks and picnics. Medical facilities such as Strong Fertility Center and URMC Sawgrass Surgical Center ensure quality healthcare services are easily accessible. Additionally, transportation options like Enterprise Rent-A-Car and the Greater Rochester International Airport make travel convenient for seniors looking to explore the surrounding area or visit loved ones. Overall, this part of Henrietta provides a comfortable and convenient environment for seniors to thrive in.

Restaurants

• Fireside Grill & Sports Bar (0.7 miles)
• Cracker Barrel (1.5 miles)
• McDonald's (2 miles)
• Peppermints Restaurant (2 miles)
• Wendy's (2 miles)
• Chick-Fil-A (2.4 miles)
• Red Lobster (2.4 miles)

Pharmacies

• Wegmans (1 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Wegmans (2.2 miles)
• CVS Pharmacy (4.8 miles)
• Southside Apothecary (5 miles)
• Wegmans (5.1 miles)

Parks

• Veterans Memorial Park (1 miles)
• Mendon Ponds Park (3.4 miles)
• French Road School Playground (4 miles)
• Genesee Valley Park (4.8 miles)
• Highland Park (5.4 miles)
• Cobbs Hill Park (6.4 miles)
• Great Embankment Park (6.4 miles)

Physicians

• Strong Fertility Center (1.2 miles)
• Aair (3.1 miles)
• Marc Johnson Oral Surgery (3.5 miles)
• Dr Shri Noel, MD (3.5 miles)
• Rochester Regional Health Gastroenterology - Pittsford (4 miles)
• Doctors Office (4.1 miles)
• URMC Pain Treatment Center (4.1 miles)

Hospitals

• Strong Memorial Hospital (1.2 miles)
• United Cerbral Palsey (2.6 miles)
• URMC Sawgrass Surgical Center (4.2 miles)
• James P Wilmot Cancer Center (4.8 miles)
• Neuro ICU 8-1200 (4.8 miles)
• Strong Memorial Hospital - Cardiology (4.9 miles)
• University Of Rochester Medical Center Surg/Path Lab (4.9 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (3 miles)
• Kung Fu Tea (3.1 miles)
• Midnight Oil (3.9 miles)
• Starbucks (4.9 miles)
• Neutral Ground Coffeehouse (5.8 miles)

Transportation

• Enterprise Rent-A-Car (2 miles)
• Greater Rochester International Airport (ROC) (5.8 miles)

Places of Worship

• Artisan Church (5.7 miles)