Sutton Park Center For Nursing And Rehabilitation in New Rochelle, NY
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Urban
31 Lockwood Avenue, New Rochelle, NY 10801
For more information about senior living options: (844) 490-3973
The facility is wonderful and residents receive excellent care. The staff are friendly and helpful, and the rehab gym is spacious and accommodating. The entry is pleasant and professional, with caregivers who are kind and attentive. Sutton Park hosted a beautiful prom for residents, with amazing decor and delicious food. Maria is incredibly friendly and informative. Rob is very good at his job and cares for residents. The meals are good and the dining experience is pleasant. The staff are great, and events are enjoyable for both children and adults. The facility is clean, well maintained, and smells pleasant. The staff are attentive, accommodating, and easy to talk to. Sutton Park makes transitions easier and provides daily support for families. The rehab team is excellent, and administration is helpful and caring. The staff there feel like family, creating a welcoming, home-like atmosphere. The organization cares for both patients and staff, which is evident in everyday interactions. The care team and nurses are professional, compassionate, and dedicated.
They caution that Sutton Park places elderly and rehab patients with individuals who have mental health or addiction issues who may show aggressive behavior toward others. They note the wheelchairs are old and frequently break, with staff sometimes fixing them. They mention the rehab gym is prone to leaks. They state CNAs and RNs often ignore patients and are not properly monitored. They observed patients wandering off floors, down stairs, or onto elevators. They do not recommend Sutton Park Center. They describe the staff as a joke, rude, lazy, and disrespectful, especially the night shift leadership, creating a toxic environment. They describe the facility as filthy, with lazy, rude, and mean staff toward patients. They report an infection occurred due to care lapses, with bandages not changed promptly and delayed emergency care. They state it is not a place for people who need specific care.Sutton Park Center For Nursing And Rehabilitation in New Rochelle is best suited for seniors who need a solid post-acute rehab track combined with ongoing nursing care and a family-friendly, community-oriented environment. The facility earns consistently high marks for rehabilitation services, with staff who are described as caring, patient, and attentive, and a campus that feels clean, organized, and welcoming. Families report effective therapy teams - physical, occupational, and speech - along with well-maintained rooms, reliable meal service, and regularly scheduled activities that create a sense of normalcy and social connection. For relatives seeking a rehab-focused setting where progress and daily routines are clearly supported, Sutton Park stands out as a practical, results-oriented choice.
Those considering alternatives should note that Sutton Park may not be ideal for every situation. Several reviews raise flags about safety, behavior, and the consistency of care on certain shifts or floors, including concerns about staff responsiveness and instances of miscommunication. A minority of accounts describe experiences that feel disjointed or poorly supervised, and a few suggest that the facility can feel like a mixed environment for residents with behavioral health needs. Families confronting complex psychiatric, behavioral, or addiction-related challenges, or those who require highly specialized care beyond a broad geriatric rehab scope, may want to explore options with more tightly defined units or different care models.
The strongest pros - robust rehabilitation, a high level of resident engagement, and a work culture that emphasizes attentiveness - often offset the main drawbacks. The rehab program is repeatedly praised for its effectiveness, with therapists who tailor plans and push for real gains in mobility and independence. Cleanliness and a warm atmosphere reinforce trust, and administrative leadership - especially the praised responsiveness of the administrator and front-line supervisors - helps families feel heard and supported. The sense of a "family" environment is reinforced by ongoing events, accessible staff, and a campus that keeps morale high, which matters when recovery stretches over weeks or months.
Yet, the negative threads cannot be ignored in a complete assessment. A portion of reviewers describe troubling lapses in care, from perceived inattentiveness to concerns about sanitation and patient safety. Reports of old equipment, occasional miscommunications, and the perception that not all staff members share the same level of commitment can be hard to overlook when evaluating a facility for a loved one's daily life. The existence of a few harsh critiques - some calling out unprofessional behavior or a toxic atmosphere - means that prospective families should verify consistency across shifts, speak with multiple care team members, and request current staffing data and incident histories during a tour.
For families evaluating Sutton Park, concrete steps translate into better-informed decisions. Tour the rehab gym with a critical eye for equipment, space, and safety features; ask to meet the PT/OT team and observe interactions with residents. Request floor-by-floor staffing ratios and discuss how care plans are updated as progress changes. Inquire about meal variety, texture-modified options, and how recreation and social activities are actually implemented day-to-day. Speak with several families of current residents to learn how their loved ones are treated across shifts, and request a direct channel to administration for ongoing concerns. These conversations reveal how closely Sutton Park's strengths align with real-life needs.
Bottom line: Sutton Park offers a compelling combination for families prioritizing effective rehabilitation, a compassionate staff, and a supportive, home-like ambiance. The care model and administration appear capable of delivering meaningful recovery outcomes, with a community atmosphere that many families value deeply. However, for those whose loved one requires highly specialized behavioral health care, stringent safety requirements, or consistently uniform staffing across all shifts, it is prudent to compare alternatives and demand transparency about staffing, safety protocols, and performance metrics. When the goal is to regain independence swiftly within a caring framework, Sutton Park is a solid, practical option that families can feel confident about pursuing with due diligence.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (11 miles away) Westchester Cty (11 miles away) John F Kennedy International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Sutton Park Center For Nursing And Rehabilitation is an assisted living community located in New Rochelle, NY. Residents at this facility are provided with a wide range of amenities to enhance their comfort and well-being. These amenities include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, community operated transportation services for convenient access to local attractions, a computer center for staying connected with loved ones, a dining room offering restaurant-style meals, and a fitness room to promote physical health.
The facility is fully furnished, ensuring that residents have all the necessary items for comfortable living. For recreational activities, there is a gaming room where residents can engage in leisurely pursuits, as well as a small library for reading and relaxation. The presence of outdoor spaces and gardens allows residents to enjoy fresh air and nature.
Housekeeping services are provided regularly to maintain cleanliness and tidiness, and move-in coordination assistance is available to make the transition process smooth. Private bathrooms offer convenience and privacy. Telephone services are accessible to stay connected with family and friends, and transportation arrangements (both non-medical and for doctor's appointments) are made readily available.
The wellness center offers various programs aimed at promoting mental well-being among residents. High-speed internet/Wi-Fi ensures connectivity with the digital world.
In terms of care services, there is a 24-hour call system in place for emergencies, along with round-the-clock supervision by trained staff members. Assistance with daily activities such as bathing, dressing, and transfers is provided as needed. Special dietary restrictions are accommodated through diabetes diets and other options. Meal preparation and service are taken care of by the facility's staff members who ensure that residents receive nutritious meals. Medication management ensures that medications are administered correctly.
Various activities are arranged to keep residents engaged and entertained throughout their stay. Concierge services cater to individual needs while fitness programs promote physical health. Planned day trips provide opportunities for exploration outside the facility, and resident-run activities encourage social interaction among residents. Scheduled daily activities offer a variety of choices for recreation and enrichment.
The Sutton Park Center For Nursing And Rehabilitation is conveniently located near several amenities in the surrounding area. There are three cafes, two parks, eight pharmacies, three restaurants, four transportation options, one theater, and one hospital nearby. This ensures that residents have easy access to various services and entertainment options in the local community.
Overall, this assisted living community offers a comprehensive range of amenities and care services to support the well-being and comfort of its residents.
Sutton Park Center For Nursing And Rehabilitation is located at 31 Lockwood Avenue, New Rochelle, NY 10801 in Westchester County, New York
Sutton Park Center For Nursing And Rehabilitation on seniors.fyi includes 10 photos including images showing building, architecture, healthcare, entrance, urban, exercise equipment, interior, trees, and more.
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Interior
Building
Architecture
Trees
Entrance
Artwork
Outdoor
Exercise Equipment
Urban
