Glen Island Center For Nursing And Rehabilitation

Pros

• The nursing staff, recreational, physical therapy, kitchen, housekeeping, and maintenance staffs are all wonderful.
• They keep the residents clean and feed them properly.
• They have activities such as music and church services for the residents.
• The staff takes good care of one's mother at Glen Island Center.
• The receptionists and office staff are sweet and helpful.
• There are three nice lady nurses who are thoughtful and caring towards the patients.
• The administration at Glen Island Center is incompetent.

Cons

• The administration is incompetent and nothing went right during the care process.
• Patients are losing weight because the food is horrible and inedible, leading to wasted resources.
• Staff are underperforming, causing long waits for assistance with basic needs like using the bathroom.
• Communication issues arise when staff move personal belongings, preventing patients from connecting with family.
• The nursing staff displays rudeness and a lack of responsiveness to patient needs.
• There are serious concerns regarding medication errors by specific nursing staff members, posing risks to patients' health.
• The facility is described as disorganized and greedy, prioritizing profit over resident care.
• Complaints about insufficient staffing levels result in inadequate attention and care for patients.
• There are calls for improvement in cleanliness and facility conditions, as well as better staffing ratios for personalized care.

Review

The reviews of the facility reveal a deeply concerning pattern regarding the quality of care and overall administration at the Glen Island Center. While some experiences are positive, indicating that certain staff members genuinely care for the residents, numerous complaints illustrate systemic issues that hinder both patient wellbeing and family peace of mind. From severe administrative shortcomings to perceived neglect among nursing staff, many reviewers express a profound dissatisfaction with the services provided.

One recurring theme in these reviews is the incompetence of the administration. Families have noted how their loved ones' needs go unaddressed, highlighting inefficiencies that stem from poor communication and slow responsiveness to requests. Patients report waiting long periods for help with basic needs such as using the bathroom or accessing their phones when family members attempt to reach them. The frustration apparent in these accounts suggests that understaffing may be a critical factor contributing to this inadequate level of service. With reports of unreturned phone calls from nursing stations and dismissive attitudes from supervisors, families feel increasingly distressed about their loved ones? safety and dignity.

Another significant concern raised across numerous testimonials pertains to nutrition and sustenance provided within the facility. Patients have described receiving food that is not only unappetizing but also leads them to refuse meals entirely?a troubling health risk for individuals already facing vulnerabilities. In one account, a friend reported losing weight due to an inability or unwillingness to eat what was served, indicating a larger failure in catering to residents' dietary needs. This lack of attention extends beyond taste; it questions why facilities cannot provide nutritional meals that both appeal to patients? palates and meet health requirements.

Compounding these deficiencies is an atmosphere described as hostile by some caregivers and their families. Specific nurses were singled out for rude behavior while others showed little initiative in addressing medical needs when called upon by patients pressing their assistance buttons multiple times with no response. There are alarming assertions about medication mismanagement?highlighting instances where incorrect dosages could have led to grave consequences had individuals been less aware of their treatment plans than they were capable of self-advocacy. The general sentiment is one where empathy seems absent; instead, families feel burdened by a system designed more for control than compassionate care.

While there are voices praising particular sections of the staff?especially those involved in recreational activities or direct patient care?these positives are often overshadowed by comments regarding higher-ups who fail to ensure proper oversight or adequate staffing ratios reflective of resident needs. One review argues for increased numbers of certified nursing assistants (CNAs) relative to patients as essential for improving conditions within the center, emphasizing that overworked staff translates directly into diminished patient care quality.

In contrast to many negative observations stands a lone positive review reflecting on long-term residency at Glen Island Center over twelve years. This reviewer details consistent attentiveness from caregivers who ensure cleanliness, regular feeding schedules, and meaningful engagement through music therapy and religious services held on-site?a completely different experience compared with those recounting distressing interactions with administrative personnel or struggling against indifference amongst nursing staff.

Ultimately, while some aspects offer hope?notably dedicated staff members delivering commendable care?the overarching tone articulated through various reviews points toward urgent need for reform in how residents are treated within Glen Island Center?s administrative framework and caregiving approach. For families grappling with choices about long-term care facilities can be daunting; these testimonials serve as cautionary tales urging thorough investigation before placing loved ones into environments where fundamental rights could be compromised in favor of expediency or negligence.

Cafes

• Cafe Zeppieri (0.7 miles)
• Starbucks (5.3 miles)
• State Of The Art Coffee (5.7 miles)
• Starbucks (6.5 miles)
• Starbucks (6.7 miles)
• Starbucks (7.8 miles)
• Starbucks (8.5 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (4.2 miles)
• Value Drugs Eastchester (4.3 miles)
• CVS Pharmacy (4.5 miles)

Hospitals

• Montefiore New Rochelle Hospital (1.3 miles)
• St Barnabas Hospital (6.4 miles)
• Bronx VA Medical Center (6.8 miles)
• NewYork-Presbyterian Allen Hospital (7 miles)
• St Vincent's Hospital-Westchester (7.5 miles)
• St Francis Hospital (8.5 miles)
• Burke Rehabilitation Hospital (8.6 miles)

Transportation

• Pelham Station (1.9 miles)
• Metro North - Mt Vernon East Train Station (2.9 miles)
• Metro North - Larchmont Train Station (2.9 miles)
• Metro North - Bronxville Train Station (4.2 miles)
• MTA Subway - Parkchester (5.9 miles)
• MTA Fordham Metro-North Station (6.1 miles)
• MTA Subway - Fordham Rd (6.5 miles)

Restaurants

• McDonald's (2.4 miles)
• Last Stop Bar & Grill (3.7 miles)
• Serafina (5.4 miles)
• Roosters Market (8.3 miles)
• Toku Modern Asian (8.9 miles)
• Harvest on Hudson (9 miles)
• Burger King (9.3 miles)

Parks

• Manor Park (2.5 miles)
• Memorial Park (3.1 miles)
• Rye Town Park (6.8 miles)
• Riverdale Park (7 miles)
• Inwood Hill Park (7.4 miles)
• Allenwood Park (7.5 miles)
• Uniontown Playground (7.7 miles)

Theaters

• AMC Bay Plaza Cinema 13 (3 miles)
• Alamo Drafthouse Yonkers (6.5 miles)
• AMC Port Chester 14 (9.6 miles)

Places of Worship

• The Riverdale Minyan (6.9 miles)

Physicians

• North Shore Gastroenterology Associates PC (7.7 miles)
• HSS Westchester (8.5 miles)
• Westmed Medical Group (9.1 miles)
• Morgan Stanley Children's Hospital (9.2 miles)
• Dickstein Cancer Treatment Center (9.2 miles)
• Digestive Disease & Nutrition Center of Westchester (9.3 miles)
• Weill Cornell Psychiatry at NewYork-Presbyterian Westchester Division (9.3 miles)