Glen Island Center For Nursing And Rehabilitation in New Rochelle, NY
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490 Pelham Road, New Rochelle, NY 10805
For more information about senior living options: (844) 490-3973
Glen Island Center is described as a rare gem among nursing homes and rehabilitation centers. The facility is clean, renovated, and well maintained. The staff are professional, skilled, caring, and compassionate. Families feel like they are part of a family due to the staff's kindness and attentiveness. Shelly, Janette, and TJ are credited with providing very special care. The residents' needs are addressed promptly with compassion and professionalism. The rehabilitation team (PT/OT) is praised for helping residents recover and regain independence. The activities team and social workers provide engaging, supportive programs and care. The administration (e.g., Brandon, Carlo) is commended for follow-up, communication, and accessibility. The facility offers a welcoming, hotel-like atmosphere with clean rooms and bright surroundings. Residents and families repeatedly express gratitude and high satisfaction with the care.
One reviewer states that staff talk to residents like animals and not humans, and a supervisor witnessed this behavior and did nothing. Another reviewer calls the administration incompetent, saying nothing went right from admission to discharge. A reviewer describes the night CNAs and the nurse supervisor as horrible and lazy. A reviewer reports the ER was unhelpful and that the hospital was concerned about sending her back. It is noted that the facility struggles with phones, with staff not answering or getting a live person on the line. The food is described as absolutely horrible. Rooms are dirty, with mice and water bugs. The environment is described as very toxic and, at times, unorganized. A reviewer would never recommend placing a loved one there. Understaffing is mentioned as causing delays in assistance.Glen Island Center for Nursing and Rehabilitation in New Rochelle is best suited for seniors who need high-quality post-acute rehab or short-term skilled nursing care and who value a bright, renovated, home-like environment with a strong therapy program. Families that want a facility where therapy, nursing, and social supports are integrated and visible day to day will find it aligns well with recovery goals and peace of mind. The setting - clean, modern, and.located with pleasant views - helps residents regain confidence as progress is made through therapy and structured activities.
The core strengths are undeniable. The center consistently earns praise for its spotless, renovated spaces and an atmosphere that many families describe as welcoming rather than clinical. The rehabilitation teams - PT, OT, and speech-language pathology - are repeatedly highlighted for effectiveness, encouragement, and hands-on instruction that translate into real mobility gains. Nursing and care staff are flagged as professional and compassionate, with individual caregivers and supervisors earning gratitude for attentiveness and clear, supportive communication with families. Administrators who engage with families, follow up after concerns, and coordinate services with dietitians and social workers are noted as a reliable through-line in many success stories.
Yet, the reviews also reveal meaningful caveats. A notable minority describe disrespectful or unresponsive behavior from some staff and managers, and there are persistent complaint threads about communication gaps, difficult-to-reach phones, and inconsistent follow-through at higher levels of administration. Some families report safety and cleanliness concerns, instances of infection or medical oversight concerns, and experiences where urgent needs were not addressed promptly. Food quality, while praised in many accounts, is not universally loved, and a few residents or families point to understaffing or delays that impact day-to-day comfort. These conflicting voices underscore that experience at Glen Island can vary by shift, unit, and management moment.
How the strong points line up against the drawbacks will guide decisions. For families prioritizing serious rehabilitation outcomes, attentive nursing care, and a vibrant social and activity program, the pros - renovated surroundings, a capable therapy team, consistent kindness from many staff members, and active administrator involvement - often outweigh occasional rough patches. The facility's ability to foster independence, improve mobility, and lift mood through engaging activities is repeatedly demonstrated, and the credibility of several clinicians and managers is reinforced by long-term, grateful families. However, the legitimate concerns about communication lapses, inconsistent responsiveness, and some safety or hygiene flags cannot be dismissed. These issues can erode confidence if they recur, especially for families with high needs or past negative experiences in care settings.
Prospective residents should prepare a practical, itemized inquiry plan before choosing. During tours, observe patient-to-staff ratios on each shift, inquire about the cadence of therapy sessions, and request a candid overview of how medication changes are communicated to families. Ask for examples of problem resolution and follow-up, and meet the unit manager or administrator to gauge accessibility and accountability. Review real-world metrics: response times to calls, timeliness of discharge planning, and consistency of daily routine. If possible, speak with current residents and family members about their lived experience, and request a trial revisit to assess whether the environment feels consistently respectful and responsive.
The bottom line is decisive. Glen Island Center is a strong choice for families seeking a modern, clean rehab-focused setting with an evident commitment from many staff and clinicians to resident recovery and dignity. It excels where rehabilitation, cleanliness, family communication, and an inviting atmosphere matter most. However, for families that demand flawless, uniform responsiveness and rock-solid day-to-day reliability in every interaction, the variability reported in some reviews suggests exploring alternatives or insisting on concrete service expectations and guaranteed follow-up. In short, Glen Island delivers life-affirming rehab and care for many; for others, it requires careful vetting and a clear plan to ensure consistency across all shifts and departments.
183 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
LaGuardia (9 miles away) Westchester Cty (13 miles away) John F Kennedy International (18 miles away) Newark International (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Glen Island Center For Nursing And Rehabilitation in New Rochelle, NY is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and relaxing environment with fully furnished apartments that include private bathrooms and cable or satellite TV.
Residents have access to various on-site amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and a wellness center. There is also a dining room where delicious meals are served restaurant-style with special dietary restrictions accommodated.
Transportation services are available for non-medical purposes as well as for doctor's appointments, making it easy for residents to stay connected and get around. The community also offers move-in coordination to assist new residents in settling comfortably.
Care services at Glen Island Center include 24-hour call system and supervision to ensure the safety of residents. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained staff. Medication management and meal preparation are also taken care of by the dedicated team.
Social engagement is encouraged through planned daily activities, resident-run activities, fitness programs, and concierge services. Residents can also enjoy day trips to nearby parks or theaters. Additionally, with several cafes, restaurants, pharmacies, transportation options, and hospitals located nearby, convenience is key for residents of this community.
Overall, the Glen Island Center For Nursing And Rehabilitation offers a supportive and enriching environment where seniors can receive personalized care while enjoying an active and fulfilling lifestyle.
Glen Island Center For Nursing And Rehabilitation is located at 490 Pelham Road, New Rochelle, NY 10805 in Westchester County, New York
Glen Island Center For Nursing And Rehabilitation on seniors.fyi includes 3 photos including images showing patio, lighting, doors, dining, outdoor seating, landscaping, outdoor, trees, and more.
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