Willow Towers in New Rochelle, NY
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355 Pelham Road, New Rochelle, NY 10805
For more information about senior living options: (844) 490-3973
Willow Towers offers competitive pricing for its accommodations when compared to both Westchester County and broader New York state averages. For instance, the monthly rate for a studio apartment at Willow Towers is $5,475, which slightly exceeds Westchester County's average of $5,326 but is considerably higher than the statewide average of $4,532. Similarly, the one-bedroom units at Willow Towers are priced at $5,875, again surpassing the county's rate of $5,559 and significantly exceeding the state average of $4,307. The two-bedroom options reflect a similar trend, with a monthly cost of $7,875 that stands above Westchester's average of $6,750 and the state's more affordable rate of $4,786. Overall, while Willow Towers may be positioned at a premium within its local context and compared to state figures, this investment reflects its unique offerings and amenities tailored for discerning residents seeking quality living.
| Floor plans | Willow Towers | Westchester County | New York |
|---|---|---|---|
| Studio | $5,475 | $5,326 | $4,532 |
| 1 Bedroom | $5,875 | $5,559 | $4,307 |
| 2 Bedrooms | $7,875 | $6,750 | $4,786 |
What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other
Willow Towers in New Rochelle is best suited for seniors who require a proven, full-spectrum care solution: assisted living with a clear pathway into dedicated memory care and nursing support, all under one roof. The campus sits in a water-adjacent setting that promotes a calm, secure atmosphere, with staff who are visible and accessible at the front desk. The Phoenix Memory Care Program anchors the caregiving approach, delivering specialized care for Alzheimer's and dementia while preserving dignity and daily engagement. For families, the combination of comprehensive care and capable leadership translates into predictable routines, proactive medical oversight, and a sense of continuity that lowers the stress of transitions.
Those seeking independent living, or families facing tight budgets, should look at alternatives. Willow Towers does not emphasize standalone independent living, and its price point sits at the higher end of the market for the New Rochelle area. If the goal is to avoid a move into a dedicated memory unit or to minimize ongoing cost, a smaller, non-memory-focused community, or a place that separates independent living from memory care, may be a better fit. In addition, families wary of management gaps or inconsistent day-to-day handling should investigate other options that offer steadier real-time oversight and a track record of steady operations.
Pros tilt decisively toward those who value a truly integrated care environment. The staff is repeatedly described as competent, kind, and attentive, with family members highlighting personal connections - the front desk team, the care managers, and the medical-administrative partners who coordinate care. The Phoenix Program creates a structured, interactive setting for residents with dementia, while the assisted living and nursing layers ensure medical and daily living needs are met without disruptive relocations. Cleanliness, well-kept common spaces, and thoughtful amenities - courtyards, a bright dining hall, and accessible programming - complement the high-touch care. The emphasis on personal touches, such as addressing residents by name and maintaining a respectful, humane culture, stands out in a field where warmth can vary.
Yet there are cautionary notes. A single, stark review describes a toxic environment with alleged neglect and bruising, signaling that management and staff performance can diverge dramatically across experiences. That outlier underscores the reality that staffing quality, supervision, and accountability matter profoundly in this setting. On the cost side, several families flag the price as substantial and not ideal for someone seeking independent living or a lighter level of service. While the community touts a robust activity calendar, some visitors report that tours may focus on amenities rather than a comprehensive tour of care practices. In short, the positive experiences hinge on consistent, well-led operations; where that consistency falters, concerns rise quickly.
When the care ecosystem works, Willow Towers offsets its cost and risk with meaningful advantages. A broad care continuum, specialized dementia programming, and a leadership team that emphasizes communication and person-centered care reduce the likelihood of disruptive moves and improve daily quality of life. Family members repeatedly cite ongoing updates, a sense of trust, and staff who know residents by name as indicators of dependable care. Clean facilities, engaging activities, and strong dining and social options contribute to daily satisfaction and reduce isolation. In other words, the meaningful, long-tenured team and the depth of programs provide a compelling case that the higher price is justified for families prioritizing memory-support needs and a seamless care journey.
For families evaluating Willow Towers, the clear next steps are practical and concrete: arrange a multiday tour with leadership to observe the Phoenix Program in action, ask direct questions about staffing levels, turnover, and care planning, and speak with residents and families who can share daily realities. Confirm what level of independence remains under the memory-care umbrella, and compare the overall cost against nearby options that offer independent living or lower-cost assisted living. If memory care and ongoing medical oversight are anticipated, Willow Towers presents a strong, well-supported choice; if independence, tight budgets, or a consistently lower-cost option are paramount, alternatives deserve careful consideration.
Willow Towers is an assisted living community located in New Rochelle, NY. Our community offers a range of housing options, including 2-bedroom and studio apartments, to suit the needs of our residents. We provide various types of care services, including independent living, memory care, respite care, and skilled nursing facility.
At Willow Towers, we pride ourselves on offering a wide array of amenities to enhance the quality of life for our residents. Each apartment is equipped with air-conditioning and private bathrooms for comfort and convenience. Our on-site beautician and beauty salon ensure that our residents always look their best. Cable or satellite TV is available for entertainment purposes. Our cafe offers a cozy space for socializing and enjoying a cup of coffee or tea. Community-operated transportation is provided for easy access to nearby locations.
We understand the importance of technology in today's world, which is why we offer a computer center with Wi-Fi/high-speed internet access for staying connected with loved ones or pursuing personal interests online. Residents can enjoy delicious meals in our dining room with restaurant-style dining. Housekeeping services are provided to ensure a clean and tidy living environment.
Our community offers plenty of opportunities for relaxation and recreation. Residents can unwind in our peaceful garden or engage in indoor activities such as gaming or reading in our small library. For those looking to stay active, our fitness room and wellness center provide exercise options suited to individual needs.
Our dedicated staff is available around the clock to provide assistance when needed through our 24-hour call system and supervision services. The care services at Willow Towers include help with activities of daily living, ambulatory care, medication management, diabetic care, mental wellness programs, physical therapy, psychiatric care, special dietary restrictions, and transportation arrangement.
We believe that an active social life contributes to overall well-being; therefore, we offer a variety of activities both on-site and off-site. These include arts and crafts sessions, book clubs, educational speakers, fitness programs, games, live musical performances, planned day trips, religious services, resident-run activities, and Tai Chi.
Conveniently located near cafes, parks, pharmacies, restaurants, theaters, and hospitals, Willow Towers ensures that residents have easy access to various amenities and services in the local area.
Come and experience the vibrant community at Willow Towers where our dedicated staff is committed to providing exceptional care and a fulfilling lifestyle for our residents.
Located in the bustling city of New Rochelle, this neighborhood boasts a variety of amenities that cater to senior living. With several cafes like Cafe Zeppieri and State Of The Art Coffee nearby, residents can enjoy a leisurely cup of coffee with friends or family. Nearby pharmacies such as CVS Pharmacy and Walgreens make it convenient for seniors to access their medications and healthcare needs. In terms of healthcare facilities, Montefiore New Rochelle Hospital is just a short distance away, providing easy access to medical care. Transportation options are plentiful with several train stations in close proximity, making it easy for seniors to get around the city. Additionally, there are parks, restaurants, theaters, places of worship, and reputable medical facilities like Westmed Medical Group and HSS Westchester in the area, ensuring that seniors have everything they need for a comfortable and fulfilling lifestyle.
Willow Towers offers competitive pricing for its accommodations when compared to both Westchester County and broader New York state averages. For instance, the monthly rate for a studio apartment at Willow Towers is $5,475, which slightly exceeds Westchester County's average of $5,326 but is considerably higher than the statewide average of $4,532. Similarly, the one-bedroom units at Willow Towers are priced at $5,875, again surpassing the county's rate of $5,559 and significantly exceeding the state average of $4,307. The two-bedroom options reflect a similar trend, with a monthly cost of $7,875 that stands above Westchester's average of $6,750 and the state's more affordable rate of $4,786. Overall, while Willow Towers may be positioned at a premium within its local context and compared to state figures, this investment reflects its unique offerings and amenities tailored for discerning residents seeking quality living.
Willow Towers offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Willow Towers is located at 355 Pelham Road, New Rochelle, NY 10805 in Westchester County, New York
Willow Towers' comprehensive memory care services are meticulously designed to support residents coping with dementia or Alzheimer's disease, addressing their unique needs at every stage. The 24-hour supervision ensures a safe environment where trained staff can provide immediate assistance and reassurance, reducing anxiety for both residents and their families. Personalized support with activities of daily living, including bathing and dressing, promotes independence while ensuring dignity and comfort. Assistance with transfers helps prevent falls, a common concern for individuals with cognitive impairments. Meal preparation and service cater to dietary needs while fostering a routine that encourages familiarity and social interaction during mealtimes. Medication management is crucial in preventing confusion and ensuring adherence to prescribed regimens. Furthermore, the mental wellness program focuses on cognitive stimulation through engaging activities tailored to individual preferences, while physical therapy enhances mobility and overall health, facilitating an improved quality of life for residents facing the challenges posed by dementia.
Yes, Willow Towers allows both dogs and cats.
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