United Hebrew Geriatrics Ctr in New Rochelle, NY

Pros

• The doctors, PTs, and OTs are excellent and very professional.
• The facility is spotless and well maintained, with staff who are friendly and caring.
• United Hebrew is a wonderful facility where people smile and truly care about residents.
• The rehab program is outstanding, with dedicated therapists and a supportive staff.
• The nursing staff, CNAs, and social workers demonstrate exceptional compassion and skill.
• The environment is immaculate, rooms are clean, and the food is better than most.

Cons

• A night nurse was rude, and the caller couldn’t understand her on the phone.
• Some nurses are lazy.
• The facility is abysmal and severely understaffed, often taking an hour or more to respond to call bells.
• A nurse yelled at him and hung up when he requested water.
• The place is a nightmare with poor care and hostile staff.
• There are roaches in the bathrooms.
• The food is inedible and patients never get what they order.
• Laundry never returns patients’ own clothes.

Review

This community is best suited for families prioritizing strong rehab and medical oversight in a clean, engaging environment, with the understanding that staffing consistency can vary. For residents recovering from surgery or a serious bout of illness, United Hebrew Geriatrics Center offers therapists, physicians, and rehabilitation teams that routinely produce meaningful gains. Dementia care and long-term residents also benefit from attentive physicians, social work staff, and a culture that emphasizes activity, connection, and daily dignity. The facility’s emphasis on cleanliness, well-organized therapy spaces, and a broad care team makes it a practical anchor for families who want robust clinical support alongside ongoing social and recreational engagement.

Those who should consider alternatives are the families unable to tolerate fluctuating staffing levels or administrative disorganization. Reviews repeatedly flag long wait times for call buttons, inconsistent aide responsiveness, and communication gaps that leave families chasing information. Discharge planning can be inconsistent, with missed equipment orders and imperfect handoffs. If reliability, predictable operations, and rigorous oversight are non-negotiable, this is a community where exploring other options may be warranted. Potential residents who require near-constant, holistically coordinated attention without gaps should proceed with heightened caution.

The strongest positives center on the clinical and rehabilitative core. Doctors, physical and occupational therapists, and other rehabilitation specialists are consistently described as excellent, professional, and dedicated. The facility partners with Burke for gait and mobility work, and many patients emerge able to resume activities they value, walking with assistance, regaining function, and restoring independence to the extent possible. Nursing care, when it shines, is compassionate and skilled, with social workers and recreation teams contributing to a sense of community. The environment itself supports recovery: spotless floors, bright spaces, and a courtyard that adds a sense of calm. For families weighing rehab potential and medical management, these elements carry substantial weight.

Yet the cons are not small or easy to overlook. Understaffing translates into slow response times and occasionally unsafe delays for basic needs, including hydration and toileting. Reports of rude behavior, communication breakdowns with families, and inconsistent discharge follow-through punctuate otherwise positive clinical pictures. Dementia and long-term care can be emotionally heavy when care teams are perceived as disengaged or overwhelmed. Administrative missteps, like missed equipment orders at discharge, laundry issues, or kitchen-and-dietary miscommunications, can undercut trust even when clinical care remains strong. Some reviews also describe quality-control problems (odor, cleanliness concerns in certain areas, roaches in bathrooms) that break the otherwise favorable impression.

These pros offset the main cons only to a point. The high-caliber rehab and medical teams, the demonstrated capacity for meaningful functional gains, and the overall warmth of many staff members offer a compelling case for UHGC when rehab is the goal and family involvement is active. Sizable numbers of residents and families testify to consistent kindness, responsive nursing during peak hours, and tangible improvements in health and mood. However, the negative experiences are not isolated anecdotes: they reflect real friction points around staffing, communication, and operational consistency that can deeply affect daily living and peace of mind. For families who can navigate and advocate, the balance tips toward a favorable outcome; for those seeking a hands-off, flawlessly coordinated experience, risk remains.

In practical terms, use UHGC when rehab, medical expertise, and an emphasis on activity and social engagement are the priority, and when there is capacity for attentive family oversight. Prospective residents should meet on-site teams floor by floor, talk to several therapists about expected intensity and discharge planning, and probe the nursing rhythm during different shifts. Verify current staffing levels, frontline responsiveness, and the process for handling problems as they arise. Ask about laundry arrangements, dietary coordination, and how dietary needs are communicated to nursing and therapy. If these checks reassure and the family can remain engaged, UHGC stands as a strong option among New Rochelle choices, particularly for those seeking vigorous rehabilitative potential wrapped in a caring, person-centered environment. If not, alternatives with stronger operational consistency may be the safer path.

This part of New Rochelle, New York, offers a convenient and well-connected location with various amenities suitable for senior living. With multiple cafes and pharmacies within close proximity, you can easily access essential services and enjoy a cup of coffee nearby. The presence of reputable hospitals and physicians in the area ensures access to quality healthcare facilities. Additionally, the nearby parks provide opportunities for outdoor recreation and relaxation. The diverse range of restaurants offers options for dining out, while the theaters and places of worship cater to various interests. Overall, this neighborhood provides a balanced mix of convenience, entertainment, and healthcare services that would be beneficial for seniors looking to reside in a vibrant community.

Cafes

• Cafe Zeppieri (0.5 miles)
• Starbucks (5.2 miles)
• State Of The Art Coffee (5.5 miles)
• Starbucks (6.4 miles)
• Starbucks (6.6 miles)
• Starbucks (7.9 miles)
• Starbucks (8.4 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Value Drugs Eastchester (4.3 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.5 miles)

Hospitals

• Montefiore New Rochelle Hospital (1.2 miles)
• St Barnabas Hospital (6.6 miles)
• Bronx VA Medical Center (7 miles)
• NewYork-Presbyterian Allen Hospital (7.2 miles)
• St Vincent's Hospital-Westchester (7.3 miles)
• Burke Rehabilitation Hospital (8.4 miles)
• St Francis Hospital (8.5 miles)

Transportation

• Pelham Station (1.9 miles)
• Metro North - Larchmont Train Station (2.7 miles)
• Metro North - Mt Vernon East Train Station (2.9 miles)
• Metro North - Bronxville Train Station (4.2 miles)
• MTA Subway - Parkchester (6.2 miles)
• Metro North - Harrison Train Station (6.3 miles)
• MTA Fordham Metro-North Station (6.3 miles)

Parks

• Manor Park (2.3 miles)
• Memorial Park (2.9 miles)
• Rye Town Park (6.6 miles)
• Riverdale Park (7.1 miles)
• Allenwood Park (7.6 miles)
• Inwood Hill Park (7.6 miles)
• Uniontown Playground (7.7 miles)

Restaurants

• McDonald's (2.6 miles)
• Last Stop Bar & Grill (3.8 miles)
• Serafina (5.2 miles)
• Roosters Market (8.1 miles)
• Harvest on Hudson (8.9 miles)
• Toku Modern Asian (8.9 miles)
• Burger King (9.4 miles)

Theaters

• AMC Bay Plaza Cinema 13 (3.2 miles)
• Alamo Drafthouse Yonkers (6.4 miles)
• AMC Port Chester 14 (9.3 miles)

Places of Worship

• The Riverdale Minyan (7 miles)

Physicians

• North Shore Gastroenterology Associates PC (7.8 miles)
• HSS Westchester (8.3 miles)
• Westmed Medical Group (8.9 miles)
• Dickstein Cancer Treatment Center (9 miles)
• Digestive Disease & Nutrition Center of Westchester (9.1 miles)
• Weill Cornell Psychiatry at NewYork-Presbyterian Westchester Division (9.2 miles)
• Morgan Stanley Children's Hospital (9.4 miles)