Overall Review of United Hebrew Geriatrics Ctr
common
16 reviews mention this
Staff compassion shows up repeatedly
Residents and families frequently describe staff as compassionate and supportive.
Many reviews emphasize staff who are caring, friendly, and attentive in day-to-day care. Several families specifically mention nursing assistants, nurses, doctors, and social workers showing skill and empathy during difficult periods. A few reviews go the other direction, describing rude or neglectful behavior and long waits for help, but positive experiences are also strongly represented.
common
10 reviews mention this
Cleanliness and odor control stand out
Multiple reviewers point to a clean, well-kept building.
Several residents’ families describe the facility as spotless and well maintained, including clean rooms and the lack of unpleasant odors. Others also describe staff as detailed about keeping residents clean and their clothing neat. Some negative reviews mention dirty clothing, unclean seating, and roaches, which conflicts with the broader cleanliness praise.
common
8 reviews mention this
Rehab therapy can be a bright spot
Rehab experiences often center on PT and OT support.
Reviews about rehab frequently mention occupational and physical therapy being provided and helping residents regain mobility. A number of reviewers say therapy was consistent and helped them improve after falls or surgeries, and some call out supportive rehab staff and a well-planned program. Others report gaps, such as cancelled or interrupted therapy, missing equipment, or care that did not match discharge expectations.
caveat
7 reviews mention this
Call-bell response is a recurring issue
Several reviews describe delays getting help when needed.
Some reviewers report that responding to call buttons takes a long time, during which residents may feel immobilized or unable to get basic needs addressed. A few reviews also describe communication problems with administration and difficulty reaching someone promptly. Even among more positive rehab accounts, at least one review notes long waits for call bells as a rehab-wide frustration.
common
5 reviews mention this
Food quality gets mixed feedback
Dining reviews range from praised to sharply critical.
Several families say the food is better than expected and mention residents enjoying meals, including gaining weight. Others describe the food as unappealing, salty, or failing to match ordered selections. Taken together, dining satisfaction appears inconsistent across different stays and expectations.
common
3 reviews mention this
Dementia care raises both hopes and fears
Reviews referencing dementia describe care with mixed outcomes.
At least one family describes compassionate dementia support, including effective management by the medical team and respectful day-to-day help. Another review expresses fear about dementia residents not being able to express themselves and worries about how they may be treated. A separate positive account also highlights ongoing engagement and activities for long-term residents.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Cats allowed
Dogs allowed
Private
LaGuardia (10 miles away)
Caring staff in a clean, home-like setting with engaging activities.
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