Willow Gardens Memory Care
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60 Willow Drive, New Rochelle, NY 10805
For more information about senior living options: (844) 490-3973
Willow Gardens Memory Care offers a competitive monthly rate for its private rooms at $3,800, which stands in stark contrast to the higher costs associated with similar facilities in Westchester County and across New York State. In Westchester County, the average cost for a private room typically reaches $5,643, while the state average is slightly lower at $5,159. This positioning not only highlights Willow Gardens as an attractive option for families seeking quality memory care at a more accessible price point but also underscores its commitment to providing excellent services without compromising on affordability.
| Floor plans | Willow Gardens Memory Care | Westchester County | New York |
|---|---|---|---|
| Private | $3,800 | $5,643 | $5,159 |
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Willow Gardens comes through in the memories of several families as a place of comfort, care, and community, even as those memories carry mixed notes. One family reflects on four years with their sister, whose dementia made it difficult to keep her at home. They remember Willow Gardens as a blessing during a challenging journey. The director, Sallie Carlin, is described as consistently responsive and helpful, a thread of reliability that ran through the entire staff. From the front desk to the nursing and medical teams, and the caregivers who attended to her daily needs, the family felt understood and supported. They emphasize the abundance of daily activities in the common rooms, where residents could gather as long as they could sit in a chair or wheelchair, ensuring they weren't isolated. The family was warmly welcomed whenever they visited, and those visits are fondly recalled as meaningful connections that continued to shape their memory of Willow Gardens long after their sister's time there ended.
Another family chapter focuses on a different experience within the same facility, this time with a father who was there for only 19 days. The care during that brief stay did not meet their expectations, and the communication from the facility was described as severely lacking. A particularly painful note concerns a "community fee" kept by the facility, tied to a clause requiring 30 days' notice to remove a resident, even if the resident had been there for far less than a month. They detail a steep financial burden - nearly $20,000 for a 19-day stay - which left them feeling that the financial policies overshadowed the needs of real-time care. This portion of the story illustrates that, in this family's view, the experience was compromised by administrative practices that clashed with compassionate, timely care.
There is also a deeply positive account within the same broader community. The family mentions Uncle Fred, who remains there and is visited regularly. In their eyes, he is incredibly happy and speaks highly of the staff, the meals, and the overall experience. When they visit, they consistently see caring, friendly staff who go above and beyond to keep everyone safe. They describe the facility as clean and bright, with ample communal areas, and they note that Uncle Fred really likes his room. This refrain of warmth, diligence, and quality of life is a throughline in their ongoing visits, reinforcing that Willow Gardens can feel like a secure and welcoming home for residents and their families.
A separate praise-filled voice highlights the nursing and care staff as "top notch," with a recurring sentiment that the team regularly goes above and beyond in tending to each resident's needs. The speaker expresses a strong willingness to recommend Willow Gardens to others, including family members, underscoring a sense of gratitude for the level of care and attentiveness they observed. This voice captures a broader assurance that the staff's dedication is a hallmark of the facility, one that motivates families to endorse Willow Gardens to friends and relatives seeking reliable care.
Further praise centers on the memory care program and the people who run it. The director of Memory Care, Sallie Carlin, is singled out for her communicative approach, with updates and photos that provide families with ongoing reassurance and connection. The recreational team - Latoya, Ivy, and Berta - receives high marks for engagement, ensuring residents participate in a full spectrum of activities from music to painting. The nursing staff are described as excellent, and the overall sentiment is one of deep appreciation and strong recommendation based on the care provided to loved ones.
Several concise statements reinforce the impression of a dedicated and compassionate staff throughout Willow Gardens. The ethos of care is described in terms of consistent, personal attention from the team, suggesting a culture where staff members are genuinely invested in residents' well-being. The facility itself is depicted as appealing and well-maintained, with a hotel-like feel that contributes to a pleasant living environment for residents. The combination of warmth, professional expertise, and a respectful atmosphere creates a sense of trust among families who visit and rely on the staff to safeguard their loved ones.
Taken together, these reflections present a nuanced portrait of Willow Gardens: a place where many families find genuine comfort and confidence in the care their loved ones receive, nurtured by responsive leadership and a skilled, caring staff. At the same time, there are cautions about administrative policies and communication gaps that can color an otherwise positive experience, reminding prospective families to ask detailed questions about billing, notice periods, and care plans. For those seeking a facility that feels welcoming, well-staffed, and actively engaged in residents' daily lives, Willow Gardens is described as a strong option, with multiple voices underscoring the peace of mind that comes from knowing their loved ones are in good hands. If you're looking to form your own impression, many families suggest visiting and seeing for yourself, as one reviewer puts it with a note that "you would have to see it for yourself."
Willow Gardens Memory Care in New Rochelle, NY is an assisted living community that specializes in providing care for individuals with memory-related conditions. The community offers a wide range of amenities to ensure residents' comfort and well-being. Residents can take advantage of the beauty salon, cable or satellite TV, computer center, gaming room, fitness room, and small library. There are also outdoor spaces where residents can enjoy nature and a garden that provides a peaceful setting.
The community provides various services to meet residents' daily needs. These include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and meal preparation. Willow Gardens Memory Care also offers specialized memory care programming for those with cognitive impairments.
Residents at Willow Gardens Memory Care can enjoy delicious meals in a restaurant-style dining room. The community accommodates special dietary restrictions to ensure that each resident's specific needs are met. Additionally, there is a wellness center where residents can participate in mental wellness programs and activities designed to enhance their overall well-being.
To keep residents entertained and engaged, the community organizes various activities on a regular basis. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to assist residents with any needs they may have.
Willow Gardens Memory Care is conveniently located near several amenities that residents may find useful including cafes, parks, pharmacies, restaurants, transportation options, theaters,and hospitals.
Overall, Willow Gardens Memory Care provides a comfortable and supportive environment for individuals with memory-related conditions. With its array of amenities and services tailored to meet the unique needs of residents, it offers a safe and engaging place for them to call home.
Willow Gardens Memory Care offers a competitive monthly rate for its private rooms at $3,800, which stands in stark contrast to the higher costs associated with similar facilities in Westchester County and across New York State. In Westchester County, the average cost for a private room typically reaches $5,643, while the state average is slightly lower at $5,159. This positioning not only highlights Willow Gardens as an attractive option for families seeking quality memory care at a more accessible price point but also underscores its commitment to providing excellent services without compromising on affordability.
Willow Gardens Memory Care is located at 60 Willow Drive, New Rochelle, NY 10805 in Westchester County, New York
Willow Gardens Memory Care offers a comprehensive range of features designed to support the unique needs of residents with dementia or Alzheimer's disease. Assistance with dressing ensures that individuals can maintain dignity and comfort, while medication management helps prevent errors that could exacerbate health issues. Meal preparation and service provide nutritious options tailored to individual preferences, promoting both physical health and social interaction during mealtimes. Support with activities of daily living, such as bathing and transfers, fosters independence and safety, essential for overall well-being. The 24-hour supervision guarantees a secure environment where residents are closely monitored for any changes in their condition. Additionally, the mental wellness program and specialized memory care programming are designed to engage cognitive abilities and enhance quality of life, addressing aspects of mild cognitive impairment through structured activities that stimulate memory retention and emotional health. Together, these features create a nurturing environment that prioritizes individual needs while promoting engagement and stability for residents navigating the challenges of memory loss.
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