Dumont Center For Rehabilitation And Nursing Care

Pros

• The Dumont Center for Rehabilitation and Healthcare is described as a beautiful, clean, and modern facility with a welcoming atmosphere.
• Many reviews highlight the friendliness and helpfulness of the staff, ensuring that residents feel cared for and supported.
• Family members appreciate the variety of activities available at the center, such as concerts and social gatherings on the balcony.
• The therapy sections are noted to be spacious and well-organized, providing valuable rehabilitation services to residents.
• Residents’ improvements in health and well-being are acknowledged, with families expressing gratitude for the care their loved ones receive.
• Overall, visitors feel confident in placing their family members in the care of Dumont Center due to its positive environment and attentive staff.

Cons

• The orderly told the sister that the mother had to soil her diaper two or three times before she could be changed, indicating neglect in care.
• The mother’s room phone mysteriously stopped working, and her buzzer to call the nurses disappeared, leaving her without a means to contact anyone.
• There were significant delays in providing necessary hygiene assistance, as the mother had to wait weeks for a shower.
• The staff did not pay adequate attention to patients, resulting in feelings of being ignored when requesting help.
• There was only one bilingual staff member available, causing communication issues for non-English speaking patients.
• A social worker failed to address requests made by family members, leading to unresolved issues related to care.
• The cleanliness of the facility was criticized due to reports of dirty conditions on certain floors.
• Patients experienced long waits for nurse assistance because of staff shortages, leading to inadequate care.
• Personal belongings were neglected during the moving process, causing distress and loss for the patient and family members.
• Overall dissatisfaction with staff responsiveness and quality of care was expressed frequently throughout the reviews.

Review

The Dumont Center for Rehabilitation and Healthcare presents a complex picture through the various reviews submitted by patients and their families. On one hand, there are glowing testimonials that praise the facility's cleanliness, modern environment, and friendly staff. Many visitors have expressed satisfaction with the general atmosphere of the center and have reported positive experiences during tours. For instance, one review highlighted the spotless conditions of the premises, noting that it smelled fresh and clean. The reviewer described the staff as friendly and helpful, emphasizing a sense of positivity within the environment. Concerns about cleanliness seemed mitigated by numerous accounts stating that patient rooms were tidy and well-appointed.

However, contrasting reports reveal significant concerns regarding patient care at Dumont Center. Stories of neglect surface frequently, illustrating troubling instances where patients experienced inadequate attention from staff. A particularly alarming account involved an elderly woman left in a soiled diaper for an extended period before receiving assistance; this occurrence prompted her family to file complaints against the facility. Furthermore, there were reports of communication issues stemming from language barriers; for non-English speakers like certain residents' family members, securing basic assistance proved challenging due to a lack of bilingual staff available to provide necessary communication support.

Compounding these frustrations was feedback indicating that essential services like showers were not administered timely or adequately—some residents had to endure weeks without proper hygiene care. These deficits made families worry about whether their loved ones were receiving adequate attention while they were coping with significant health issues either post-surgery or during rehabilitation. The negative experiences highlighted a troubling inconsistency between what is advertised on websites versus the reality faced by residents and their families on-site.

While some reviewers noted positive interactions with specific staff members—particularly healthcare providers who took personal interest in patient recovery—others found staff responsiveness lacking overall. Reports describe efforts made by nurses being slow or limited in availability during peak times when numerous patients required assistance simultaneously. Notably, one review mentioned difficulty reaching administrative personnel over the phone and voiced frustrations concerning missed belongings left behind after discharge—a lapse that can be disheartening for families already dealing with difficult transitions.

It is also important to mention that recreational activities appeared sparse according to various accounts; several reviewers lamented a lack of engaging programs designed to stimulate residents mentally and socially within the center's confines. This absence raises questions about quality-of-life considerations for residents whose days could potentially be monotonous if proper engagement isn't prioritized alongside medical care.

Despite these concerns surrounding patient care amidst high standards set during initial visits and assessments from families looking into placement options for their loved ones, one thing remains abundantly clear: there exists a heterogeneous spectrum of experiences at Munot Center for Rehabilitation and Healthcare. Some may find comfort in its physical amenities paired with dedicated healthcare professionals fulfilling vital roles while others recount deeply troubling stories steeped in neglect—a duality indicative of systemic challenges faced across many rehabilitation centers today requiring immediate attention from both management levels within facilities as well as external regulatory bodies overseeing eldercare standards in New York State facilities overall.

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (3.8 miles)
• Value Drugs Eastchester (4.5 miles)
• CVS Pharmacy (4.6 miles)

Cafes

• Cafe Zeppieri (1.1 miles)
• Starbucks (5.6 miles)
• State Of The Art Coffee (6.1 miles)
• Starbucks (6.7 miles)
• Starbucks (7 miles)
• Starbucks (7.6 miles)
• Starbucks (8.8 miles)

Hospitals

• Montefiore New Rochelle Hospital (1.6 miles)
• St Barnabas Hospital (6 miles)
• Bronx VA Medical Center (6.4 miles)
• NewYork-Presbyterian Allen Hospital (6.7 miles)
• St Vincent's Hospital-Westchester (7.9 miles)
• St Francis Hospital (8.5 miles)
• Russ Berrie Medical Science Pavilion (8.7 miles)

Transportation

• Pelham Station (1.9 miles)
• Metro North - Mt Vernon East Train Station (2.8 miles)
• Metro North - Larchmont Train Station (3.3 miles)
• Metro North - Bronxville Train Station (4.3 miles)
• MTA Subway - Parkchester (5.5 miles)
• MTA Fordham Metro-North Station (5.8 miles)
• MTA Subway - Fordham Rd (6.1 miles)

Restaurants

• McDonald's (2.1 miles)
• Last Stop Bar & Grill (3.5 miles)
• Serafina (5.6 miles)
• Roosters Market (8.7 miles)
• Toku Modern Asian (8.8 miles)
• Burger King (9 miles)
• Harvest on Hudson (9 miles)

Theaters

• AMC Bay Plaza Cinema 13 (2.6 miles)
• Alamo Drafthouse Yonkers (6.7 miles)

Parks

• Manor Park (2.9 miles)
• Memorial Park (3.5 miles)
• Riverdale Park (6.7 miles)
• Inwood Hill Park (7.1 miles)
• Rye Town Park (7.3 miles)
• Allenwood Park (7.3 miles)
• Uniontown Playground (7.8 miles)

Places of Worship

• The Riverdale Minyan (6.6 miles)

Physicians

• North Shore Gastroenterology Associates PC (7.6 miles)
• Morgan Stanley Children's Hospital (8.8 miles)
• HSS Westchester (8.9 miles)
• Park Medical Group PA (9.4 miles)
• Westmed Medical Group (9.5 miles)
• Dickstein Cancer Treatment Center (9.5 miles)